follow the sun to great talent acquisition

Follow the Sun to Great Talent Acquisition

2

The juggling act…

4

Pent up demand???

5

Figure out what keeps your boss up at night…

6

Budgets never get bigger, only smaller

8

Finding/Attracting • Excellent “hunter” instincts • Natural curiosity • Highly developed problem-solving skills • Tech-savvy

Connecting/Selling • Highly-tuned interpersonal skills • Keen ability to read others • Extroverted with a sales bent • Highly responsive

The three key activities in Recruitment

Facilitating/Managing • Administratively gifted • Enjoy logistical challenges • Process-oriented • Managing complex tasks

9

To Deliver This…

Work-force and Demand Planning

Strategic Sourcing

22,615

Screen

4,523

Assess

1,089

Offer/ Close

1,176

Accept & On Board

1,000

10

Divide and Conquer

Hiring Manager

Relationship Manager

Strategic Sourcer

Operations Expert

11

Precision Hand-Offs

Identify Need Source and Attract Assess & Interview Offer

Sour

cing

Conduct Initial

Pre-Screen

Adjust Sourcing Strategies

As Necessary

Determine Sourcing Strategy

Mine Sources & Fill

Pipeline

Rel

atio

n-sh

ip

Mgm

t

Debrief Interview Results / Feedback

Conduct Recruiter Screen

Obtain Approval, Enter & Extend

Offer

Conduct Intake

Meeting

Provide Periodic Updates

Ope

ratio

ns

Check quality & assign

requisition

Provide Materials for

Decision Days (Interviews)

Hiri

ng

Man

ager

s Participate in Intake

Meeting

Interview Candidates

(Attend Decision

Days)

Complete Hire Notification Information

Receive Updates

From Recruiters

Make/ Approve Offer/ No

Offer Decision

Workforce Planning

Plan Demand

Verify Demand

Build Channel Strategy (Agency, Campus, Internet, Referral)

Acknowledge IJP / OOP

Applications

Pre-Hire

Update Candidate

Status

Submit Hire Request

Submit Background

Check Request

Send Welcome

Information

Hire

Audit File& Send to Imaging

Schedule Candidates for

DD (or Interviews)

Generate Pipeline & Dashboard

Reports

HM Screen (Phase Out)

Generate Offer Letter

In C

ount

ry H

ub

In C

ount

ry H

ub

Monitor Quality

& Quantity of Resumes

Arrange Decision Day

Logistics

Create Resource Request /

Requisition

13

Our Vision

Efficient, global, scalable process enabled by specialization

  In-country teams for Sourcing, Operations, and Recruitment

  Talent Sourcing Global Hub in Noida India

  Operations Global Hub in Krakow Poland

About 30% support from global hubs

Strategic Sourcer

Ops Expert

Recruiter

Hiring Manager

14

Talent Sourcing

TA Operations Recruitment

Human Resources

Global Talent Acquisition

BU 1 BU 2 BU 3 Executive Local (NA, India)

Hub (Krakow)

Hub (Noida)

Local (NA, India)

Hewitt Global Talent Acquisition Framework

15

Hiring Manager— Chicago

Relationship Manager—Houston

Operations Expert— Chicago

Strategic Sourcer— New Delhi

16

Strategic Sourcer— New Delhi

In-country Sourcer Maine



17


Operations Expert— Chicago


18

In-country Sourcer – Maine



19

Relationship Manager

Operations Expert

Strategic Sourcer Hiring Manager

Great Process, Great Results — and Scalable

20

With a dedicated sourcing team, great things happen

Sourcing Excellence

21

We make every interaction with a candidate a "Wow!" experience by running a smooth process

Operation Wow!

22

I can focus on assessing candidates and meeting my clients' needs to find the best talent

Relationships ‘R’ Us!

23

Burning Platforms, Business Cases, & ROI

19 Option E

24

The case for following the sun…

How do we know it works?   Reduced use of search firms by 30 percent (FY09)

  Increased recruiter productivity by 25 percent (FY09)

  Hiring manager satisfaction at all time high—Q1 average at 95 percent

Why deploy this model now?   Prepare for increased hiring demand as business ramps up for growth and economy

rebounds

  Ongoing budget management requires increased productivity

  World-class organizations have a scalable process

How will it help?   Hiring volumes and expectations require specialized talent to handle complexity

  Each recruiting discipline calls for different skills (no one can be an expert in all)

  TA associates can focus on what they love and do best

25

Follow the sun—it’s in your hands

20 Option A