folding sms into military aerospace programs sms into... · folding sms into military aerospace...

24
Copyright © 2017 Boeing. All rights reserved. Engineering, Test & Technology Boeing Test & Evaluation Folding SMS into Military Aerospace Programs A Little Merge Work Karstens, 2017 August - ISASI Mil Tutorial SMS & Mil Aero.pptx | 1

Upload: others

Post on 08-Jul-2020

27 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Engineering, Test & Technology

Boeing Test & Evaluation

Folding SMS into Military Aerospace Programs

A Little Merge Work

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 1

Page 2: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace Programs

Introduction

Agenda

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 2

Background

The Guts of the Presentation

Page 3: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace Programs

ASI Air Safety Investigator

Quick Acronyms & References

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 3

ASO Aviation Safety Official

8210.1 DCMA Instruction – “Contractor’s Flight and Ground

Operations” (8210.1C, 21 August 2013, used)

The contractor individual assigned primary

responsibility for developing and administering the

contractor’s aviation safety program.

DCMA Defense Contract Management Agency

Page 4: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsIntroduction – The Players

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 4

So, who did the work?

• Primary contributors

▪ John Karstens and Alex “Sid” Sidlowski

– Both at the Patuxent River Naval Air Station, Maryland, at the time

– Aviation safety for defense, commercial and commercial derivative programs

• And we work for

▪ The Boeing Company

– Engineering, Test & Technology

Mission – Innovate, test and deliver solutions that create a competitive advantage for Boeing and its customers

- Made up of Boeing Research & Technology and Boeing Test & Evaluation

– Boeing Test & Evaluation (BT&E)

Mission – Validate that products and services meet the highest Boeing standards of safety, quality and reliability

Page 5: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsBackground – “Why the Effort?”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 5

Mandates

• ICAO Annex 19

Safety Management (applicable – November 2013)

• FAA Advisory Circular (AC) 120-92B (January 8, 2015)

Safety Management Systems for Aviation Service Providers

• BT&E Program Directive 2500004D0000 (June 7, 2013)

BT&E Safety Management System Implementation

▪ Applicable to 14 CFR part 121 air carriers

▪ Handwriting on the wall for OEM, so get out ahead of the game

Page 6: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsBackground – “Why the Effort?”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 6

US Military Documents

• ARMY REGULATION 385–1027 NOVEMBER 2013

THE ARMY SAFETY PROGRAM

SUMMARY OF CHANGES This major revision --

o Introduces Army Safety Management System (paras 2-3 and 2-7).

• OPNAVINST 3750.6S13 MAY 2014

NAVAL AVIATION SAFETY MANAGEMENT SYSTEM

1. Purpose. To issue policies and provisions of the Naval Aviation Safety Management System (SMS). The format, scope and content of this revision differ significantly from the superseded instruction. Changes include compliance with reference (a), the establishment of the SMS, removal of message traffic format and the data collection appendices, which were replaced with data collection in the on-line environment, and clarification of mishap exception rules. This instruction is a complete revision and should be reviewed in its entirety.

Page 7: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsBackground – “Why the Effort?”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 7

US Military Documents (continued)

• AIR FORCE INSTRUCTION 91-20224 JUNE 2015

THE US AIR FORCE MISHAP PREVENTION PROGRAM

SUMMARY OF CHANGES This document is substantially revised and must be completely reviewed. This revision establishes the Air Force Safety Management System (AFSMS) as the framework for the mishap prevention program. Chapter 1, Program Overview, introduces and provides the interface of the AFSMS within the mishap prevention program. Chapter 3, Safety Assurance, has been rewritten to ensure cohesion of the Air Force Inspection System and the required safety oversight process as it relates to Air Force safety assurance. Attachment 17, Annual AFSMS Review Plan, has been added identifying the annual review requirements for the AFSMS.

• AP8000March 2016

Royal Air Force Safety Management Plan

1. Purpose. The Safety Management System (SMS) model adopted by the RAF meets the DefenceSafety Authority (DSA) requirement that all Defence aviation organizations establish a SMS that is consistent with the requirements laid down in MAA Regulatory Article (RA) 1200 and incorporates wider Health & Safety and Environmental Protection requirements articulated within JSP815. The RAF Safety Management Plan (SMP) describes the organization, processes and procedures by which the RAF manages all aspects of Safety.

Page 8: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsBackground – “Why the Effort?”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 8

Why SMS . . . ?

• Contributions to a safer enterprise

▪ Emphasizes safety management as a fundamental business process to be

considered in the same manner as other aspects of business management

▪ Implement a framework and integrate methodologies to more effectively

manage safety

▪ Commonality across BT&E, the enterprise, and customers (including military)

The safety of the aviation industry is of critical importance both in

terms of accident / incident prevention and the financial performance

of the industry. The development of Safety Management Systems

(SMS) and their endorsement by the International Civil Aviation

Organisation (ICAO) facilitates a more coordinated approach of the

various elements that create a safe operation.

Cranfield University SMS in Aviation Web Site

Page 9: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsBackground – “Why the Effort?”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 9

. . . and why Pax River?

• Demonstrate value sooner – realize opportunity to accelerate

implementation

▪ Take advantage of mature, highly-compliant flight test programs to create

SMS-compliant / replicable model

▪ PAX programs more in line with ICAO/FAA SMS requirements through

compliance with USG Ground/Flight Risk Clause (DCMAI 8210.1)

Without a firm understanding of the procedures necessary at the lowest levels,

an organization cannot create an effective, efficient process flow for all levels

Page 10: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsBackground -

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 10

4x

Straight-forward

2-Phase Execution

Exit Criteria

Page 11: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 1 – Improvements to . . . gap analyses

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 11

Two previous gap analyses

• Provided a general path forward within scope of each

▪ Still left a “gap” to comprehensive SMS implementation

▪ Preliminary gap analysis – ___ questions

▪ Detailed gap analysis – 75 questions

Page 12: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 2 – Mapping . . . documentation

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 12

Page 13: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 2 – Mapping . . . documentation

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 13

Page 14: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 2 – Mapping . . . documentation

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 14

Page 15: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 2 – Mapping . . . documentation

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 15

Page 16: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 2 – Mapping . . . documentation

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 16

Developing our organizational model

AF Structure:

Major Command

Numbered Air Force

Wing

Level:

“A”

“B”

“C”

BT&E Equivalent:

BT&E

Flight Test / Lab Test

Capability / Site / Program

• Both a detailed gap analysis and the FAA SMS Assurance Guide indicated that compliance required effort at different levels of the organization.

• Being ex-US Air Force flightcrew, Sid and I fell back on an organizational concept (for modeling our effort) that made sense to us:

Page 17: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Rev 3 / 1 Jun 10 Flowdown

Sect

ion

Framework Component / Element / Process # Performance Objective Design ExpectationsSMS Framework

ReferenceCore Level of Applicability

Level B

Level C

Applicability toDGA Questions

Notes

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Checklist”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 17

286 total lines

085 “blank” lines (81) and moved items (4)

201 actionable items

Page 18: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Rev 3 / 1 Jun 10 Flowdown

Sect

ion

Framework Component / Element / Process # Performance Objective Design ExpectationsSMS Framework

ReferenceCore Level of Applicability

Level B

Level C

Applicability toDGA Questions

Notes

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Checklist”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 18

POL Element 1.2 Management Commitment and

Safety Accountabilities

The organization will define, document, and

communicate the safety roles, responsibilities,

and authorities throughout its organization.

1.2 a. A / B / C

Top management will have the ultimate

responsibility for the SMS.1.2 b. (1) A

Top management will provide resources

essential to implement and maintain the SMS.1.2 b. (2) A

DGA Q07

(see also DGA Q73)

Aviation Safety-related positions,

responsibilities, and authorities will be:1.2 b. (3)

Defined. 1.2 b. (3) (a) A / B / C

Documented. 1.2 b. (3) (b) A / B / C DGA Q08

Communicated throughout the organization. 1.2 b. (3) (c) A / B / C DGA Q09

The organization will define levels of

management that can make safety risk

acceptance decisions.

(as described in Component 2.0, b (4)(c))

1.2 b. (4) A / B

DGA Q10

Page 19: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Rev 3 / 1 Jun 10 Flowdown

Sect

ion

Framework Component / Element / Process # Performance Objective Design ExpectationsSMS Framework

ReferenceCore Level of Applicability

Level B

Level C

Applicability toDGA Questions

Notes

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Checklist”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 19

A little Air Safety Investigation motivation . . .

SA Process 3.1.5 Investigation The organization will establish procedures to

collect data and investigate incidents, accidents,

and instances of potential regulatory non-

compliance to identify potential new hazards or

risk control failures.

3.1.5 a. A / B / C

To identify potential new hazards or risk control

failures, the organization will collect data on: 3.1.5 b. (1)

DGA Q37 (Part b)

Incidents. 3.1.5 b. (1) (a) A / B / C

Accidents. 3.1.5 b. (1) (b) A / B / C

Potential regulatory non-compliance. 3.1.5 b. (1) (c) A / B / C DGA Q37 (Part a)

To identify potential new hazards or risk control

failures, the organization will establish

procedures to investigate:

3.1.5 b. (2)

DGA Q37 (Part b)

Accidents. 3.1.5 b. (2) (a) A / B / C

Incidents. 3.1.5 b. (2) (b) A / B / C

Instances of potential regulatory

non-compliance.3.1.5 b. (2) (c) A / B / C

DGA Q37 (Part a)

The organization will establish procedures to

collect data and investigate incidents, accidents,

and instances of potential regulatory non-

compliance to identify potential new hazards or

risk control failures.

Page 20: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Checklist”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 20

Cross-references

• DGA

Page 21: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Checklist”

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 21

Cross-references

• DCMA 8210.1

Page 22: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Tool” (“Workbook”)

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 22

Page 23: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 3 – Develop the Model “Implementation Tool” (“Workbook”)

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 23

Once completed by the user, the workbook feeds the development of the corresponding

SMS supplement (template).

Choose an item.DemonstratedImplementedDocumentedPlanned

Choose an item.DemonstratedImplementedDocumentedPlanned

Choose an item.DemonstratedImplementedDocumentedPlanned

Choose an item.DemonstratedImplementedDocumentedPlanned

Choose an item.DemonstratedImplementedDocumentedPlanned

Choose an item.DemonstratedImplementedDocumentedPlanned

Workbook provides implementation tracking for SMS for the organization.

Page 24: Folding SMS into Military Aerospace Programs SMS into... · Folding SMS into Military Aerospace Programs Background –“Why the Effort?” Karstens, 2017 August - ISASI –Mil Tutorial

Copyright © 2017 Boeing. All rights reserved.

Boeing Test & Evaluation | ISASI 2017 Military Tutorial Presentation

Folding SMS into Military Aerospace ProgramsElement 4 – Transition Model to Template

Karstens, 2017 August - ISASI – Mil Tutorial – SMS & Mil Aero.pptx | 24