METIER ADVISORY

Focussed OD Interventions for Corporates

WHAT METIER ADVISORY DOESWe help you grow your business

• We help you address the issues that affect your business-growth and employee effectiveness

• While you direct your business to grow, we help you address the key issues by working with your employees

• We can be your company's training partner, in leadership development & personal effectiveness improvement, e.g. in specific functional areas like marketing, sales and customer relationship, operations & cross-functional working

SOME OF OUR TOOLSMethodologies adapted

1. Mentoring sessions - CEO, Top Team, Cross-functional teams – fine-tuning the company's Mission and Values

2. W Edward Demings' Profound System of Knowledge; Strategy models of Porter, Mewes, Levitt...

3. Interviews - Key function heads, Opinion-leaders

4. Group discussions - Within each team/department, between coordinating, cross-functional teams

5. Assessment techniques, setting performance parameters

6. Training Sessions

SUPPORT TO GROWTH

Fine tuning your business goals

1. Business objectives – Vision, Mission, Values

2. HR-driven performance management system

i. Performance Planning – KRAs, metrics

ii. Day-to-day coaching, appropriate training

iii. Performance appraisal – measurements, rewards…

3. Utilising technology at each level

SUPPORT TO GROWTHBuilding Winning teams

1. Empowering the team

a) Aligning all functions to Mission, Values

b) Developing Intrapreneurship

c) Benchmarking at team and corporate level

d) Hence, performance standards

SUPPORT TO GROWTHBuilding Winning teams

2. Developing individuals in the team

i. Identification of intrapreneural leaders – who can take higher levels of responsibility in future

ii. Making employees market-centric / customer-focused via cross-functional training

iii. Motivating employees to achieve targets – individual, departmental and corporate

Metier works with volunteer-members from client's work-force, to accomplish the above tasks and ensure continuity of future processes.

CORPORATE TRAINING

Industry Ready Program for training your young executives*

a. Young executives/new recruits in your organisation

b. Training by Metier Advisory / The Strategy Academy

c. Internship at company

d. Joint/TSA Diploma on completion of training

e. Metier Advisory to monitor progress and guide projects

(*On-line, Live Training Program from The Strategy Academy, backed by local, in-company project-based training, supervised by Metier Advisory )

CORPORATE TRAINING

Senior Management Program of The Strategy Academy

a. Company to select candidates / individuals may join directly

b. Focus on leadership and strategy

c. Metier Advisory to monitor progress and guide projects

Focused training as per Performance Plan / Review

Several subjects and levels, via our associates, as needed

KEY PERSONS1. Sanjay Das

i. Electronics engineer, MBA from IIM-A, 40+ yrs experience

ii. Developed new businesses as CEO, President...

iii. Solutions to SMEs in electronics, logistics, machinery...

2. Udit Chaudhuri

i. Electronics engineer, Advance Diploma Mgt, EKS, 30+ yrs experience

ii. Coordinated new projects in engineering sector

iii. New product introductions, communications....

3. Jayant J Shrikhande

i. Mechanical engineer, PGD (SQC, OR) from ISI Kolkata, 40+ yrs experience – L&T, Tandon Corp, IBM...

ii. Headed and developed new hi-tech mfg facilities – India & China

iii. Solutions in productivity-improvement to engineering industries

KEY ASSOCIATES

1. Prabuddha ConsultingPersonal effectiveness training; Psychometric testing & counselling; HR systems & processes

2. VSS Consultants Assessment Centre

3. The Strategy Academy Training for entry-level, mid-management, senior executives and business owners, via live on-line classes, delivered by reputed faculty and global MBA-level curriculum

CASESElectronics Manufacturer •Top-team Mentoring

– Overall focus on business objectives– Priorities on product deliveries, capability building – Concern over performance despite products being well accepted in market

•Mid-management Interventions– Cross-functional interactions to sort out issues across manufacturing mix– Relevant training - customer-focus, Total Quality, marketing, communication– Audits, SOPs & ERP customisation across all production and feeder processes

•Restructuring– Rationalised MIS reports via new ERP system– New HR and Finance Departments built, Heads recruited – Sales & Service made internal customers to R&D and Production

CASES

Electronics Manufacturer

Sales increased from ₨ 25 Cr to ₨ 50+ Cr in 14 months

CASESChemicals Manufacturer •Top-team Mentoring

– Background – technocrat, sound products, well-accepted– Started business at late career stage, son already settled elsewhere– Criticism of being overly conservative, growing too slowly, overly liquid

•Findings – De-risked business, adequate cash reserves, niche market– Hence no need to grow fast since almost no competition– Self-financed operations, so no need to borrow – Product & process capabilities established, plant scalable, new plot in purchase

•Assessment– Right direction, may proceed with hiring of Chief Operations Officer– OK to borrow for expansion project

CASES

Chemicals Manufacturer

Poised for major expansion

CASES

Logistics Company•Top-team Mentoring

– Concern over stray diversifications in the past, accumulated losses– Anxious, demoralised staff due to losses and downsizing, etc – Need to regain market share in the main business

•Mid-management Interventions– Psychometric testing of the entire top team, followed by counseling – Cross-functional communication to dispel suspicions & ill-faith

•Restructuring– Interchanged jobs by strength, personality and temperament – Re-distributed KRAs beginning with CEO and downward, with support for all

CASES

Logistics Company

Billing increased 1.8 times in 4 months

CASES

Process Plant Aggregator•Top-team Mentoring - findings

– Objectives well-set, to manufacture quality equipment in target market– Established verticals for standard and specialty systems – Inter-promoter issues over expenses of specialty systems vertical and different

approaches needed in each vertical. Promoters operating in parallel

•Mid-management Interventions– Discussions to motivate individual Product Heads and Regional Head– Cross-functional interactions to sort out issues in meeting schedules– Relevant training - customer-focus, STPD, internal & external customers

•Restructuring– ‘First Among Equals’ instead of peers since resources raised by one promoter– Authorities and responsibilities distributed by accountability – Separate teams but unified approach to pan-India market

CASES

Process Plant Aggregator

Specialty systems vertical became more profitable. Gained market share despite

competition from MNCs

Standard systems vertical gained business from loyal customers, added new systems

previously handled by specialty vertical

CASESSwitchgear Manufacturer •Top-team Mentoring - findings

– Delivery schedules slipping, supplies erratic– Swings of Idle shifts and overtime shifts– Blame game between Dept. Heads fuelled by idling and stock-outs – Directors upset with reports of pilferage in the overtime shifts– Concerns over fights between supervisory staff, especially Stores Head

•Mid-management Interactions - findings– No clear overtime policy – Turnover of Purchase and Stores personnel

• Wrongly selected, not trained • Pushed by Production and Accounts staff at all hours• Took their jobs as punishment postings

– Purchase & Stores Staff complained of frequent priority changes

CASESSwitchgear Manufacturer •Mid-management Interventions

– Motivational meetings with managers, key supervisors and function Heads, individually and in teams

– Cross-functional interactions: Scheduling, Accounts, QC, Production and Marketing, where the Purchase and Stores personnel explained MM and learned other’s basic concepts

•Results– Improved understanding of Materials Management, critical to profitability and

overall efficiency of the company – Understanding of market-side pressures on Production & Marketing, hence

appreciating changes of schedule– Overall, improved cross-functional communication and relations– Improved co-operation: Staff from one Dept. willing to help other if short-

staffed or overloaded

CASESSwitchgear Manufacturer

Improved all-round productivity in 6 months after 1st meeting

THANK YOU

METIER ADVISORY

3B, 3rd Floor, Siddhiinayak Chambers, Opp. MIG Cricket Club, Gandhi Nagar, Bandra (East), Mumbai – 400 051, India. Telefax: +91- 22- 26404156; E-mail: sanjay@metieradvisory.com; URL: www.metieradvisory.comwww.metieradvisory.com