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Page 2: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

DEPARTMENT OF REVENUE

BUILDING 2APRIL 25, 2018

Page 3: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

ROLL CALL AND

OPENING REMARKS

FACILITATOR: RYAN WEST, CHAIR

Executive Steering Committee Meeting

3

04/25/2018

Page 4: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

REVIEW OF MARCH 28, 2018

MEETING MINUTES

FACILITATOR: MELISSA TURNER

Executive Steering Committee Meeting

4

04/25/2018

Page 5: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

FLORIDA PALM PROJECT

UPDATE

FACILITATOR:

MELISSA TURNER

Executive Steering Committee Meeting

5

04/25/2018

Page 6: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Executive Steering Committee Meeting

Florida PALM Project UpdateBudget – FY 2017-18 Spend Plan

Category Projected IncurredRemaining

Balance

%

Remaining

Salaries and

Benefits

$3,033,104.88 $2,162,707.49 $870,397.39 29%

Special Category $2,311,692.03 $1.653,646.13 $658,045.90 28%

Risk Management

Insurance

$3,304.00 $3,304.00 $0.00 0%

DMS Transfer $16,770.00 $12,577.50 $4,192.50 25%

Total $5,364,870.91 $3,832,235.12 $1,532,635.79 29%

FY 2017-2018 Spend Plan Summary

As of March 31, 2018

6

04/25/2018

Page 7: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Since the last ESC meeting, there have been no

new risks or issues reported or closed

Risks and issues with high probability and impact

will continue to be shared via monthly status

reports and discussed (if necessary or as

requested) with the ESC

Executive Steering Committee Meeting

Florida PALM Project UpdateRisks and Issues

7

04/25/2018

Page 8: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Processed PCR 28◦ Accounted for additional capacity by the Project Team

◦ Extended acceptance date for one deliverable

◦ Added two deliverables

Benefits Register Template

Technical Naming Standards Approach

Executive Steering Committee Meeting

Florida PALM Project UpdateSchedule – Readiness Activities

8

04/25/2018

Page 9: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Negotiation Activities (04/18/2017 – 06/20/2018)◦ Appoint negotiators (08/16/2017)

◦ Support negotiator strategy sessions (In Progress)

◦ Conduct negotiations (In Progress)

◦ Make recommendation

◦ Post Intent to Award

◦ Execute contract

Executive Steering Committee Meeting

Florida PALM Project UpdateSchedule – SSI ITN

9

04/25/2018

Page 10: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Executive Steering Committee Meeting

Florida PALM Project UpdateScope – Project Organization Updates

10

04/25/2018

ProjectDirector

Business Process Standardization

Manager

System and Data Strategy Manager

DeputyProject Director

Organizational

Change Management Manager

Project Management

Office Manager

Technical Architect

Technical Analyst

Budget Preparation

to ReversionLead

Record to Report

Lead

Payroll Lead

Procurement to

Payment Co-Lead

Grant Application to

Closeout; Project Development to Closeout Lead

Acquisition to Disposal Lead

Sr. Project Analyst

Staffing Lead

Knowledge

Transfer & Training Team Manager

Organizational

Change Specialist

Agency Readiness

Team Manager

Technical Analyst

Organizational Change Management (OCM) TrackProject Management Office (PMO) Track

Business Process Standardization (BPS) Track

System and Data Strategy (SDS) Track

Accounts

Receivable/Billing to Receipt Lead

Cash Inflow to Outflow; Treasury

Mgmt Lead

Reporting Lead

Assistant to the Project

Director

Administrative Assistant

Procurement Lead

OIT Liaison

A&A, TRM Liaison

Project Analyst

Quality Assurance

Specialist

Communications

Specialist

Organizational

Change Specialist

Organizational

Change Specialist

Organizational

Change Specialist

Organizational

Change Specialist

Team Manager #2

Team Manager #3

Team Manager #1

Procurement to

Payment Co-Lead

Acquisition

Disposal & Cash Inflow to Outflow; Treasury Mgmt

Analyst

Grant Application to Closeout; Project Development to Closeout Analyst

Budget; Record to

Report Analyst

Integration &

Analytics Team Manager

Application Solution Development Team

Manager

Technical Architect

Technical Analyst

Infrastructure Team

Manager

Desktop Support

Security / Network

Lead

Environment Lead

Financial Manager

LEGEND:• Dark Blue = Established PDs (Proj Director s Office)

• Medium Blue = Established PDs

• Light Blue = To Be Established PDs

• Red = Track Managers

Page 11: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Executive Steering Committee Meeting

Florida PALM Project UpdateScope – Accomplishments

11

Conducted Stakeholder Assessments with 16

entities Administrative Hearings

Agriculture and Consumer Services

Children and Families

Elder Affairs

Environmental Protection

Financial Services

Highway Safety and Motor Vehicles

Health

Legal Affairs

Lottery

Management Services

Military Affairs

Professional and Business

Regulation

Public Service Commission

Revenue

State

04/25/2018

Page 12: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Executive Steering Committee Meeting

Florida PALM Project UpdateScope – Accomplishments

12

Continued development of Process Analysis

Documents ◦ Ongoing collaboration with DFS Divisions/Offices,

agencies, and FFMIS partners to gain a further

understanding of key business processes across 10

Process Areas

◦ Closed out 15 business processes and provided final

documents to contributing entities

◦ Continued development of 24 additional business

processes

04/25/2018

Page 13: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Executive Steering Committee Meeting

Florida PALM Project UpdateScope – Accomplishments

13

Accepted Benefits Realization Management

Strategy

Prepared Major Project Deliverable for ESC

approval◦ Conducted remaining one-on-one meetings with ESC

members

◦ Finalized draft document for ESC review/approval

04/25/2018

Page 14: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

VOTING ACTIONS

FACILITATOR: MELISSA TURNER

Page 15: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Approval of Major Project Deliverable – Initial Draft

Recommendations of Statutory Changes

04/25/2018Executive Steering Committee Meeting

15

Voting Actions

Page 16: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

FACILITATOR: GRAEME FINLEY

Executive Steering Committee Meeting

16

04/25/2018

Page 17: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Complete for Q3 of FY 2017-18◦ Proactive review focused on the ability of DFS to meet likely

needs of DDI◦ Independently reviewed capabilities and processes within Florida

PALM Project and support divisions

Eight of eleven original recommendations completed and being monitoring

Nearly complete◦ Florida PALM to develop a formal process for requesting and

tracking input from its DFS Stakeholders◦ DFS Stakeholders should establish and provide a business

calendar that identifies peak operational periods

In Process◦ DFS Functional Stakeholders should initiate a data quality review

for the data elements most likely to be required by Florida PALM

04/25/2018Executive Steering Committee Meeting

IV&V AssessmentDFS Readiness Assessment Update

17

Page 18: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

IV&V evaluation focused on Project and

Department DDI readiness ◦ Pre-DDI activity execution progressing as expected

◦ Focus continues to be on better understanding current

state

Executive Steering Committee Meeting

IV&V AssessmentMonthly Assessment – March 2018

Overall Pre-DDI Execution Assessment Status

Green

On track per current timeline

18

04/25/2018

Page 19: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Pre-DDI formed the foundation◦ Project Vision: definition and goals

◦ Team structure: organization, roles, and responsibilities

◦ Solution Selection: software and system integrator

Leverage the Florida PALM culture◦ Open and direct communication

◦ External / service orientation

◦ Adherence and compliance with polices

◦ Team development focus

04/25/2018Executive Steering Committee Meeting

19

IV&V AssessmentChanging Gears – Transition to DDI

Page 20: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Frequent drivers of ERP project success:

◦ Effective governance

◦ Sponsor support and commitment

◦ User buy-in and adaptation to new processes

◦ Ability to make and stick to decisions is a common factor in

all of the above

Questions to Answer before Making a Decision

◦ Do you have enough information to make a decision?

◦ Have all stakeholders weighed in?

◦ Do the benefits out-weigh cost, and/or schedule impact?

◦ Does the decision increase or decrease risk?

◦ Does this decision align with the Project vision and goals?

04/25/2018Executive Steering Committee Meeting

20

IV&V AssessmentCritical Success Factor – Decision Making

Page 21: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

FACILITATOR: MELISSA TURNER

Executive Steering Committee Meeting

21

04/25/2018

Page 22: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

Executive Steering Committee Meeting

Upcoming Activities

Continue work on:◦ Reporting Workgroup Strategy◦ Case for Change Materials◦ Stakeholder Assessments◦ Florida PALM DDI Website Strategy◦ Knowledge Transfer Sessions with the Project Team◦ Integration Point Gap Analysis – Cycle 3◦ Data Assessment◦ Reporting Inventory Analysis◦ Technical Naming Standards Approach◦ Internship Strategy for Florida PALM◦ Pre-DDI Closeout Plan◦ Communication Exchange Hub Analysis◦ Benefits Register Template

Support SSI ITN

22

04/25/2018

Page 23: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

FACILITATOR: MELISSA TURNER

Executive Steering Committee Meeting

23

04/25/2018

Page 24: Florida PALM logo · 2018-04-24 · Executive Steering Committee Meeting. Florida PALM Project Update. Budget – FY 2017-18 Spend Plan. Category Projected Incurred Remaining Balance

NEXT MEETING

WEDNESDAY, MAY 23, 2018

BUILDING 2, ROOM 1250