flipkart operations

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Page 1: Flipkart Operations

By:Vikash Jaiswal 30

Aakash Mishra 49

Page 2: Flipkart Operations

*About Flipkart

ValuationRs 98,800 crore 

Revenue ₹2,846 crore FY2014 (US$ 1 billion in gross

merchandise value 2013-14)

Average 4-5 lakh shipments are made per day across the country

  Customer base of 45 million

Targeted GMV of $10 billion in 2016

Page 3: Flipkart Operations

*Organizational structure

*The entire organizational structure of Flipkart is organized in three broad teams

Product & Technology

• Website Management

• ERP System

Business Development• Vendor

Management • Sales

Management• Pricing

Strategy

Operations

• Procurement • Warehouse• Logistics • Customer

support

Page 4: Flipkart Operations

*Order Fulfillment

Page 5: Flipkart Operations

*Warehouse Management System

Physical In warding

Quality Check & Scan

Pre-packing

Put-List Generation

Order Pending

Physical placement on shelves

Updating the final

placement on shelves &

closing put-list

Pick – List generation

Products picked up

from shelves

Final Packaging

Placement of product

in respective hug bags

Dispatch

YES

NO

Inward Processing

Store Management

Outward Processing

Page 6: Flipkart Operations

*Reference

* https://en.wikipedia.org/wiki/Flipkart#cite_note-1

* http://www.business-standard.com/article/companies/snapdeal-flipkart-top-valuation-growth-league-table-in-2015-116010700020_1.html

* http://www.businessinsider.in/Logistics-unit-of-Flipkart-Ekart-to-be-a-separate-entity-soon/articleshow/50803808.cms

* http://www.businesstoday.in/current/corporate/flipkart-to-focus-on-personalised-offering/story/224059.html

* http://yourstory.com/2015/09/flipkarts-next-focus-personalised-offering/

* http://www.financialexpress.com/article/industry/companies/flipkart-myntra-set-10-bn-target-for-gmv-by-next-year/175890/

Page 7: Flipkart Operations

*Thank you