flash courier

8/9/2019 Flash Courier

1/19

FLASH COURIERSFLASH COURIERSReaching with speed..Reaching with speed..


2/19

CompanyCompany

y Vision :To be recognised in India as an outstanding Service Organisation

y M ission :To be a totally committed and valued workforceTo achieve consistently the highest levels of customer satisfaction


3/19

chennai

Kolkatta

Delhi

Mumbai


4/19

Product

Product

y F lash same day service

y

Time definite

F lash express 9:00F lash express 12:00Document expressF lash airport to door express


5/19

Value added se rv icesValue added se rv icesJ umbo box and jumbo junior

Transport collect

Express pallet

University express


6/19

Optional se rv icesOptional se rv icesy Special pick up and delivery services

y

Dangerous goods

y Payment / billing services

y Insurance

y Packaging


7/19

Pr icingPr icingEXPRESS 250gm Upto 500 gms Addl 500 gms

Within city 15.00 20.00 10.00

Within state 25.00 35.00 20.00

Within zone 35.00 45.00 25.00

Metros 55.00 70.00 40.00

car go By Ai r/k g By su rface/k g

Within city 20.00

Within state 35.00 20.00

Within zone 45.00 30.00metros 75.00 40.00


8/19

P laceP lace

C orporate HQ

4 C entral Offices

40 Local Offices


9/19

R each theC ustomer

Negotiatethe

Terms

Accept thedetails of the parcel

C o-ordinationwith

Transportationteam

---------------------------------------- Line of Interaction-----------------------------------------------

----------------------------------------- Line of Visibility-------------------------------------------------

Transportingthe package

to warehouse

Packaging(as per

needs) thecargo

PerformingQA &QC (if

needed )

Shippingand

C & F

Dispatchthe cargo

tocustomer

MaintainingR ecords and follow

up through CR M

C oordinatingwith back

office

------------------------------------------Line of Internal Control--------------------------------------

P r o ce ssP r o ce ss


10/19

C ontd..C ontd..R eceiving the

cargo atdestination

port

PerformingQualityC hecks

DocumentationProcess

Dispatchingthe cargo to

endcustomer

C onfirmingDate, Time

and Place of delivery

Handing of receipt to

thecustomer

Informingthe sender

-----------------------------------------Line of Internal Record-------------------------------------

MaintainingR ecords and follow

up through CR M

C oordinatingwith back

office


11/19

P e opl e P e opl e

CEO

COUNTRY HEAD

G.M.

S TATION HEAD

MARKETIN GMANAGER

S ALES TEAM

OrganizationalHierarchy


12/19

C ontdC ontd....

y Skill set of sales work force

- Good negotiator.- Knows to perform quality check of different industrial materials.

y Trained work force- Sales force is trained & well equipped.- Material handling work force are trained for handling industrial goods.- C ustomer service workforce is trained & updated of the current

workings of the company.


13/19

Pr omotionPr omotiony Print media

y Advertising

y Mobile ads


14/19

B randing

B randing

y Indian handicrafts

y Calendars

y Accessories(Key C hains, F ridge magnets/badges)


15/19

Physical

Physical E

videnceE

vidence

y Packaging

y R eceipt

y Appearance of the Employee

y Documents

y F orms


16/19

Proposed St

rategies

Proposed St

rategies

y Expansion plan

y Venture into integrated logistics management

y R esearch & Development


17/19

SWOT ANALYSISSWOT ANALYSISSWOT AnalysisSWOT Analysisy STR ENGTHS y WEAKNESSES

Value Added Services

Professional Management

Better Use of Technology

Weak Visibility

Market share estimate

Not as well-known as DHL andBlue dart


18/19

SWOT ANALYSISSWOT ANALYSISSWOT AnalysisSWOT Analysis

y OPPO R TUNITIES y TH R EATS

Expansion Globally

J oint Ventures

Expansion of Ecommerce

Strong competitors

Infrastructural limitations

F uel prices can go up


19/19

Tha n k You!!!

Tha n k You!!!