fixzone ltd how it works. fixzone ltd sms reports fault service desk customer job created engineer
TRANSCRIPT
Fixzone Ltd
www.fixzone.com
How it works
Fixzone Ltd
www.fixzone.com
SMS
Reports fault
Service deskCustomer
JobCreated
Engineer
Fixzone Ltd
www.fixzone.com
Dials in
Job info
Engineer uses Complete Service Mobile to dial into head office compete service system.
Complete service system gives the engineer job information including: maps, addresses, manuals and the best routes to eachjob.
Engineer
Fixzone Ltd
www.fixzone.com
Customer
Engineer uses Complete Service Mobile to enter job as completed.
Engineer services customer appliance.
Engineer prints receipt for customer.
EngineerPrintedreceipt
Printedreceipt
Fixzone Ltd
www.fixzone.com
Accounts software generates invoice for customer.
Complete service links with your accounts software.
Accounts software
Customer
Fixzone Ltd
www.fixzone.com
Contact Fixzone
Fixzone (UK) Ltd.Park HouseLombard Business Park8 Lombard RoadLondonSW19 3TZ Tel: +44 (0) 870 766 7674Fax: +44 (0) 870 1640 0608Web: http://www.fixzone.com