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First Time Login to Sysco Market

1. Go to https://www.syscomarket.com to login to Sysco Market for the first time. 2. Enter the Sysco Market user ID that you received within your welcome email within the “Customer User

ID” field. 3. Enter the temporary password provided through your Sysco Market welcome email within the

“Password” field. 4. Once your user ID and password have been entered, click on “Submit” to login to Sysco Market.

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5. After successfully logging in you can change your password by clicking the “Help Center” link under the “Customer Support” tab.

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6. On the right side of the page, under the change password section click on the word “here”.

7. You will be taken to the below page where you can choose the “Change Password” option.

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8. Enter the new password in the first text box and confirm it in the second text box. Click “OK”. To see the criteria needed in creating a new password, click “Review the criteria for my new password”.

9. Your new password will now be validated against Sysco Market password complexity requirements. If

your password does not meet the requirements, the screen below will be displayed, and will identify which requirements must be met.

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10. Once you have successfully submitted your new password, you will be presented with the following screen, confirming your password change. Close the window to proceed with logging into Sysco Market using your user ID and the new password.

11. You can also set up Security Questions in the event you forget your password. Click on the “Forgotten

Password Information” link to proceed with selecting your desired security questions and providing your associated answers. These questions and answers will be used at a later time if you forget your password, and will be used for only this purpose.

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12. You will be presented with the screen below. Choose 3 questions from the list and provide answers for each. When selecting the appropriate questions, select those for which the answers will be easily remembered at a later time, but not easily guessed by someone other than you. If you want to select a different question, or changed an answer, click the clear button next to the question. Click “OK” once you’re done.

Please save these questions and answer in a secure, easy-to-remember location. This exact information will be required for resetting a forgotten password.

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13. The confirmation of your security questions having been successfully saved will now be displayed. Click on the “Tivoli Identity Manager Home” link to continue with changing your temporary password to a password of your choice.