RESEARCH PROJECT REPORT

(MBA045)

ON

“AN ANALYTICAL STUDY OF RECRUITMENT AND SELECTION PROCESS AT PEPSI”

Submitted in partial fulfillment of the requirement of

Masters of Business Administration (MBA)

UTTAR PRADESH TECHNICAL UNIVERSITY, LUCKNOW

Session: 2014-15

Under the supervision of: Submitted By:

Mr. Atul Narayan Mamta Singh

(HOD) MBA IV Sem.

Roll No. : 1300170014

.

ANAND ENGINEERING COLLEGE,AGRA-DELHI HIGHWAY (NH-2) AGRA

ACKNOWLEDGEMENT

It is my pleasure to be indebted to various people, most of which were experts in their

respective fields, who influenced my thinking, behavior, and acts during the course of

study.

I am greatly thankful Mr. Atul Narayan (HOD) for giving me a platform to have this

wonderful opportunity and being able to get glimpses of corporate world.

As a fresher for the corporate, I was not having any idea about corporate culture. But I

would like to give special thanks to my research project guide. who on behalf of his

opulent experience, told me about the basic of corporate and guided me which helped me

to complete the project efficiently and showed me the right path to reach the final

destination with minimum hiccups and was always there with a helping hand in times of

need throughout my research project.

I am thankful to him for his support, cooperation, and motivation provided to me during

the completion of research report.

Last but not the least; I would like to thank Top Management and all the respondents for

giving their precious time, relevant information and experience.

Lastly, I would like to be thankful my father for their moral and financial support and my

friend with whom I shared my day-to-day experience and received lots of suggestions

that improved my work quality.

MAMTA SINGH

DECLARATION

I, I, MAMTA SINGH MAMTA SINGH student of MBA in U.P. Technical University, Lucknow,

Anand Engineering College, Agra hereby declare that all the information; facts and

figures furnished in this report are based on my own findings and experience. This

information has been used for purely academic purpose.

I hereby declare the work was done by me and suitable information has been

downloaded from websites and other related resources of the company.

The project report is the result of my own hard work and self belief.

MAMTA SINGH

PREFACE

Research Report constitutes an important part of a good practice oriented management

course. In keeping with the syllabus of MBA, each student has to undergo 6 weeks

practical training in a commercial organization or industry. So in order to fulfill this

requirement, I under went this training at “Performance Appraisal at Pepsi”

During my short stay at PEPSICO COMPANY , I visited all the departments

including Finance Department, Marketing Department, Human Resource Department,

Improvement Team, M.D. Office, Maintenance Department, Total Quality Management

Department, Production Department , Purchase Department, etc. located in industry

premises.

The way in which I collected information can be divided into three parts:

1. Discussion with management and its employees.

2. Observation.

3. Study of documents.

During my research report, I learned how the day to day problems are tackled by

the executives; how an industrial unit is run, etc. i.e. I saw the actual working of an

organization which left me awestruck. The overall knowledge gained by me will be

reflected in the research report itself.

CONTENTS

Introduction 1

Varun beverage traders 2-3

Pepsico company 4

Pepsico in india 5-6

Customers of pepsico 7-15

History 16-25

Research methodology 26-27

Significance of the topic 28

Objective of the study 29

Employee Retention 30-44

Performance Appraisal 45-83

Data analysis and interpretation 84-88

Suggestions and recommendation 89

Questionnaire 90-91

Bibliography 92