Go to the Content area of your class in ICON using FireFox v.23…. click on the link to a recorded lecture.

Notice you get a blank screen.

Click on the icon to undock the window.

You still have a blank screen. Click on the shield icon.

When you click on the shield icon a dialogue box appears. Select the popup menu in the lower right corner of the box.

Select the “Disable Protection on This Page”.

Your recorded lecture or multimedia should now load.