fire drills: an analog for verifying your solution's emergency response plans
TRANSCRIPT
![Page 1: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/1.jpg)
Drew Cox on twitter @DrewCoxSA
Fire Drills: Do Them UNLESS YOU’RE INTO TRUSTING YOUR FUTURE TO FATE.
#FireDrill
![Page 2: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/2.jpg)
Who am I?❖ Father of two !
❖ Husband of one!
❖ Born & Raised Texan!
❖ San Antonian for 9 years!
❖ Big Picture Person!
❖ Very Contextual!
❖ Passions: Exploration, Community, Flavor, Soccer, Urbanity & Libations
#FireDrill
![Page 3: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/3.jpg)
Professional Background❖ 4 Years @ Rackspace, all in the cloud!
❖ Weekly show focused on best practice!
❖ Worked with hobbyists & Fortune 500!
❖ Passion for startups !
❖ Major award shows!
❖ Shark Tank!
❖ ‘Reddit’ AKA ‘Oprah Effect’!
❖ Super Bowl Ads!
❖ Strengths: Ideation, Maximizer, Arranger, Connectedness, & Intellection
#FireDrill
![Page 4: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/4.jpg)
Goal: I hope to instill in each of you a healthy fear
& a healthier curiosity
#FireDrill
![Page 5: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/5.jpg)
Goal: I hope to instill in each of you a healthy fear
& a healthier curiosity
#FireDrill
![Page 6: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/6.jpg)
Analogies are like…
#FireDrill
![Page 7: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/7.jpg)
What if…
#FireDrill
![Page 8: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/8.jpg)
Or what if…
a server fails?
#FireDrill
![Page 9: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/9.jpg)
Or what if…
a server fails?
you get hacked?
#FireDrill
![Page 10: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/10.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
#FireDrill
![Page 11: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/11.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
you miss an alert because you phone was off?
#FireDrill
![Page 12: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/12.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
auto scale = auto fail?
you miss an alert because you phone was off?
#FireDrill
![Page 13: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/13.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
you get DDoS’d?
auto scale = auto fail?
you miss an alert because you phone was off?
#FireDrill
![Page 14: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/14.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
your domain expires?
you get DDoS’d?
auto scale = auto fail?
you miss an alert because you phone was off?
#FireDrill
![Page 15: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/15.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
your domain expires?
you get DDoS’d?
auto scale = auto fail?
you miss an alert because you phone was off?
my developer goes rogue?
#FireDrill
![Page 16: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/16.jpg)
Or what if…
a server fails?
you get hacked?
you hit the front page of reddit?!?
backups are corrupted?
your domain expires?
you get DDoS’d?
auto scale = auto fail?
you miss an alert because you phone was off?
my developer goes rogue?
#FireDrill
![Page 17: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/17.jpg)
What if…
#FireDrill
![Page 18: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/18.jpg)
“Safety Rules”
#FireDrill
![Page 19: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/19.jpg)
![Page 20: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/20.jpg)
![Page 21: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/21.jpg)
![Page 22: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/22.jpg)
Elementary School
#FireDrill
![Page 23: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/23.jpg)
#FireDrill
![Page 24: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/24.jpg)
Middle School
#FireDrill
![Page 25: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/25.jpg)
#FireDrill
![Page 26: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/26.jpg)
High School
#FireDrill
![Page 27: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/27.jpg)
#FireDrill
![Page 28: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/28.jpg)
College
#FireDrill
![Page 29: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/29.jpg)
#FireDrill
![Page 30: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/30.jpg)
#FireDrill
![Page 31: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/31.jpg)
“Trust, But Verify” -Ronald Reagan
#FireDrill
![Page 32: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/32.jpg)
“Trust, But Verify” -Ronald Reagan
#FireDrill
![Page 33: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/33.jpg)
“Trust, But Verify” -Ronald Reagan’s !
Translation of a Russian Proverb
#FireDrill
![Page 34: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/34.jpg)
#FireDrill
![Page 35: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/35.jpg)
#FireDrill
![Page 36: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/36.jpg)
Draw a map of your home. Show all doors and
windows.Know your site
#FireDrill
![Page 37: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/37.jpg)
Visit each room. Find two ways out.
Review Each Component &
Have a Fall Back#FireDrill
![Page 38: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/38.jpg)
All windows and doors should open easily. You should be able
to use them to get outside.Identify Choke
Points
#FireDrill
![Page 39: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/39.jpg)
Make sure your home has smoke alarms. Push the test button to
make sure each alarm is working.Verify Monitoring
Solution
#FireDrill
![Page 40: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/40.jpg)
Pick a meeting place outside. It should be in front of your home.
Everyone will meet at the meeting place.
Agree on a Collaboration
Platform#FireDrill
![Page 41: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/41.jpg)
Make sure your house or building number can be
seen from the street.Brand a !
“Sorry Page”
#FireDrill
![Page 42: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/42.jpg)
Talk about your plan with everyone in your home.
Your team needs to know the plan
#FireDrill
![Page 43: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/43.jpg)
Learn the emergency phone number for your fire
department. Know Your
Escalation Path
#FireDrill
![Page 44: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/44.jpg)
Practice your home fire escape drill!
I think you’ve got this one…
#FireDrill
![Page 45: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/45.jpg)
❖ Monitoring!
❖ Recovery Time (reboot)!
❖ Fail Over!
❖ Backup!
❖ Scale Up!
❖ Scale Down!
❖ Traffic Spike!
❖ DDoS Attack !
!
!
What Needs Verification?❖ Domain Expiration!
❖ SSL Expiration!
❖ Payment Gateway is down!
❖ Higher Employee!
❖ Fire Employee!
❖ Compromise !
❖ Re-Seller Conflict!
❖ Etcetera
#FireDrill
![Page 46: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/46.jpg)
❖ Monitoring!
❖ Recovery Time (reboot)!
❖ Fail Over!
❖ Backup!
❖ Scale Up!
❖ Scale Down!
❖ Traffic Spike!
❖ DDoS Attack !
!
!
What Needs Verification?❖ Domain Expiration!
❖ SSL Expiration!
❖ Payment Gateway is down!
❖ Higher Employee!
❖ Fire Employee!
❖ Compromise !
❖ Re-Seller Conflict!
❖ Etcetera
#FireDrill
![Page 47: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/47.jpg)
Fire Drill Process1. Make a plan!
2. Document your plan!
3. Schedule the fire drill (off hours)!
4. Run the fire drill!
5. Identify room for improvement!
6. Implement changes!
7. Repeat
#FireDrill
![Page 48: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/48.jpg)
Tips & TricksHistorical issues are great places to start!
!
!
!
!
!
#FireDrill
![Page 49: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/49.jpg)
Tips & Tricks
#FireDrill
![Page 50: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/50.jpg)
Tips & TricksTest run all patches & upgrades pre-prod!
!
!
!
!
!
#FireDrill
![Page 51: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/51.jpg)
Tips & TricksIdentify high value/risk portions of your site!
!
!
!
!
!
#FireDrill
![Page 52: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/52.jpg)
Tips & TricksModular solutions can be tested in isolation
#FireDrill
![Page 53: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/53.jpg)
Tips & TricksLoad test to mitigate for high traffic events
#FireDrill
![Page 54: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/54.jpg)
Fire Drills: Do Them!
#FireDrill
![Page 55: Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans](https://reader033.vdocuments.mx/reader033/viewer/2022042817/55aa2e571a28ab51598b45aa/html5/thumbnails/55.jpg)
#FireDrill