Eric Garcia

Operations Manager Finn SwannGIS Technician

Jon HanksGIS Technician

Bottom Line Up Front

What is Holistic & Why It Matters

The Camrosa Story – An Iterative Evolution

Camrosa GIS Capabilities

Cost and Hurdles

Results

Conclusion - Keys to success and advice

• Approximately 31 square miles located in Ventura County CA • Provides Potable, NP, & Waste Water services to 35,000 people• Annual deliveries average around 14,400 acre-feet• 26 Employees• Stats: 8391Service Connections; 208 mi Piping; 3,183 Valves

GIS provides operations an extremely POWERFUL TOOL as a data management and data analytics platform IF properly HOLISTICALLY PLANNED

Holistic = ENTIRE Big picture

GIS is never for GIS sake alone

Full spectrum: Cradle Grave

HIGHLY iterative process

Must Ask the right questions◦ What are the affects each action and what are the

downstream effects

◦ Consider 2nd & 3rd order cascading effects

◦ Negative unintended consequences

◦ Positive unidentified opportunities

Define PlanAnalyze Assess

•End State•Ultimate “Goal”

•ID NEEDs•ID assumptions•ID what’s available•2nd and 3rd order effects•Consider the human element•Field Considerations

•Develop the “How”•Consider practical limitations•Money, time, Manpower, etc

•Refine Process•May ID NEW needs•May ID NEW limitations•May change later assumptions•Cascading effects

Concept Daily Operations

Execute

•Just do it!

GIS is the study of “where”◦ Infrastructure is vastly spread out & underground

◦ Very diverse set of infrastructure

Information propagation◦ Lots of useful information brought INTO the field

◦ Lots of useful information captured OUT OF the field

Sophisticated enough software ◦ Robust data management & data analysis tools

◦ Cross functional data sharing

◦ Scalable to organizations needs

◦ Mobile Technology (Smart Phones) has made it viable

Garbage in = Garbage Out

Never forget that technology can NOT solve people problems

Greatest technology on earth is a colossal waste of money if its not used

Key is to be end-user focused◦ Ease of use

◦ Accessibility

◦ Field conditions

1980’s Paper Drawings 1990’s AutoCad Software 2000’s GIS established (ArcGIS Desktop) 2010 Hired full time GIS technician 2016- 2017 Maximized GIS capabilities (Runaway Growth)◦ Aug 2016 – ArcGIS online License acquired◦ Aug 2016 – First Web App Goes Live, Customer Service & Billing◦ Jan 2017 – AMR Installation Tracker;◦ Jan 2017 Preventative Maintenance (PM) Program developed◦ Feb 2017 – Master Maintenance Logging App ◦ Mar 2017 – Leak Tracking Application; ETO Pilot Study App◦ May 2017 – AMR No Hit Tracking Map◦ Jul 2017 ArcGIS server acquired◦ Jul 2017 GIS centric Asset Management software acquired

Asset Management

Red Lining Function & Reverse Work Orders

Customer Service Apps

Data analytics for O&M field needs

Emergency Meter Reading App

Atlas for emergency backup

As-Builts availability to field

Contractor Integration

Define PlanAnalyze Assess

•End State was to become more Proactive

•Developed PM Plan•ID’d Asset Mgt as key and current limitation

•1st Developed Collector App•2nd Implemented from 3rd party

•Continuous field feedback•Incorporated scheduling, As-builts, & other capes •New SOPs

Concept Daily Operations

Execute

•6 Months to implement

Mobile GIS Example: Leak Tracker

Log of All Maintenance Activities

2nd order effect ID 2nd order Need/Opportunity

Cost Hurdles◦ Licensing◦ Hardware (Tablets, GPS, Data Plan, etc)

People Hurdles◦ Staffing Needs GIS intensive ◦ New Tool = New Procedures = Behavior Modification◦ Needs to be embraced at all levels◦ Front Line is most important

Time Hurdles ◦ Time Commitment ◦ Time to develop a good plan

Predictability - PM plan

Asset Management

Tracking

Efficiency◦ Time Savings◦ Cost Savings

2nd & 3rd order effects◦ Improved Communication

Provided Real Time Common Operating Picture

Provides Dispatch tool

◦ Improved Record keeping

More data = Better decisions

Identify & Define Scoring PM Status

Infastructure Item (Hardware)

Risk LevelPriority Score

Mobile 311 Score

Total PM Status Critical PM Status

Total WOYTD WO completed

YTD % Total WOYTD WO completed

YTD %

Pumps & Motors (Program 52, 53, 57) 10.00 758 77 10% 334 77 23%

CWRF (Program 57) 9.66 104 23 22% 59 9 15%

Collection/Sewer (Program 57) 7.10 143 78 55% 119 61 51%

RMWTP(Program 52) 0 8.52 653.4 151 23% 501 145 29%

Distribution (Program 52, 53) 0 7.09 678 75 11% 46 14 30%

Diversion/Ponds (Program 53) 0 6.99 22 6 27% 4 1 25%

Scada/Comm (Program 11) 0 7.00 135 0 0% 14 0 0%

Building & Grounds (Program 26) 0 5.86 38 15 39% 0 0 0%

Lab/Misc 0 5.31 3 0 0% 0 0 0%

PM totals

Total WOYTD WO

completed YTD %

Critical 1077 307 29%

Total 2534.4 425 17%

Employee Details for Date Range: 7/15/2017 to 12/7/2017Work Group Work Type Reg Hours

logged

OT Hrs

Logged

Total Hours

logged

Grp total

Hrs logged% of Hrs

Logged

% of

Actual

CS CS - Billing - Move In totals: 20 2 22

43 2% 1%

CS

Work Type: CS - Field Investigation -

Back flow 0 3 3

CS CS - Field Investigation - General 13 4 17

CS

CS - Field Investigation - Pressure

Problem 1 0 1

CS CS - Field Investigation - Water Quality 10 0 10

CS CS - Meters - Other 4 0 4

Ops Ops - District Rounds 724.5 0 725

895 36% 20%Ops Ops - FOG checks 23.75 0 24

Ops Ops - Generator Check 64.5 0 65

Ops Ops - Sludge Prep (Press/Till/Haul) 60 0 60

Ops Ops - Well Soundings 22.5 0 23

PM

PM - Bldgs & Grounds - Grounds/Sites

(Outdoor) 19 019

292 12% 7%

PM PM - CWRF - Floats 10 0 9

PM PM - CWRF - Gear Boxes 2.5 0 2.5

PM PM - CWRF - Motors 5.5 0 5.5

PM PM - Distribution - Air Vacs 6 0 6

PM PM - Distribution - Control Valves 14 0 14

PM PM - Distribution - Hydrants/Blowoffs 4 0 4

PM PM - Distribution - Pump packing 175 0 175

PM PM - Distribution - Reservoirs 2 0 2

PM PM - Distribution - Wells 4 0 4

PM PM - Pumps & Motors - Motor 20 0 20

PM PM - Pumps & Motors - Generators 2 0 2

PM PM - WWC - Sewer Lifts 29 0 29

Projects Projects 98 10 108 108 4% 2%

UnP Mx UnP Mx - CWRF 1 1 2

1103 45% 25%

UnP Mx UnP Mx - Distribution - Leak 370 58 428

UnP Mx UnP Mx - Distribution - NOT Leaks 16 2 18

UnP Mx UnP Mx - Diversion/Ponds 508 38 546

UnP Mx UnP Mx - Other - Lab, Bldgs, etc 4 8 12

UnP Mx UnP Mx - Pumps & Motors 39 0 39

UnP Mx UnP Mx - RMWTP 60 0 60

Grand Totals: 2332 126 2458 2458.25 100% 55%

Data Analytics ◦ Field Data analytics

◦ Full development of PM Plan

◦ Go from PM to Predictive Maintenance

Further integration across different sections, platforms, and software◦ CIS

◦ Pipeline replacement

◦ Hydraulic Modeling in the field

GIS has HUGE Potential for positive benefits

Commitment is critical

GIS “Centric” optimal vs GIS enabled

Need to be end-user focused – IE Field focused

Holistic Planning is critical