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Finding The Right Person: Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service Directory Dr Angus Ritchie @DrARitchie

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Page 1: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Finding The Right Person:

Unlocking Value in Service Directories

An Integration Project between HealthPathways Sydney

and the National Health Service Directory

Dr Angus Ritchie

@DrARitchie

Page 2: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Right Patient

Right Place

Right Time

Right Information

Right Price

Page 3: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Right Patient

Right Place

Right Time

Right Information

Right Price

Right Provider

Page 4: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service
Page 5: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Right Provider - Hard to Find

Page 6: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Right Provider - Hard to Find

HERO

Active

Directory

GPs

IWSML

NHSD Scheduler

HSNet

STARS

Colleges

Google

Intranet

For

Profits

Page 7: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

• GP audience – Secondary benefit for others

• Public & Private – Facility relationships important

– Equitable Access

• “Clinical Context” – Narrative vs directory

• Local content management

• Flexible display

• Scalable

HPS (GP) Requirements

Page 8: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Partnership

Page 9: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Demonstration

Page 10: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

1. Local content into NHSD 1. IWSML service directory

2. Pathways content

3. HERO

4. Private practitioners

2. Contextual integration

3. Local content management

4. Selective content restriction

Our Strategy

Page 11: Finding The Right Person: Unlocking Value in Service ... · Unlocking Value in Service Directories An Integration Project between HealthPathways Sydney and the National Health Service

Questions