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FINANCIAL SERVICES REINVENTED SERVING ADVISORS WHO SERVE YOU

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Page 1: FINANCIAL SERVICES REINVENTEDstatic.contentres.com/media/documents/da594c79-f959-4e53-898e-… · FINANCIAL MARKETPLACE There’s a reason so many people say they prefer to receive

FINANCIAL SERVICESREINVENTED

SERVING ADVISORS WHO SERVE YOU

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A COMMON SENSE APPROACH TO TODAY’S COMPLEX FINANCIAL MARKETPLACE There’s a reason so many people say they prefer to receive professional financial advice from an Advisor who effectively pairs financial services with tax planning.1 It simply makes good sense.

As today’s economic, financial and tax landscapes become increasingly complex, a comprehensive approach to financial planning and investment management — one that considers your entire financial picture — can lead to clearer and more confident financial decisions. That’s because every financial decision, from your investment choices to financing a home, saving for retirement, funding a child’s education, planning your legacy, or business planning — also carry important tax implications. Making financial decisions that ignore important components of your overall financial picture can lead to unintended consequences and ineffective outcomes.

At HD Vest, we believe that all aspects of your financial picture should be given equal emphasis, including the impact of taxes on both short- and long-term financial decisions. That’s the reason we set out to reinvent the way financial services were delivered more than 30 years ago, introducing a comprehensive approach to total wealth management delivered by your most trusted Advisor.

More than half (52%) of business decision-makers rank CPAs as their most TRUSTED advisor, the highest of all financial professionals — 3 out of 4 equate CPAs with INTEGRITY.

1America Counts on CPAs; 2012, AICPA.org; based on Applied Research Consulting study conducted in 2011.

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At HD Vest, our deep understanding of what clients seek in a wealth management relationship started with one CPA operating a successful tax and accounting practice. He began noticing a growing need for clients to receive financial advice that aligned with their tax situation and strategies. While his tax professional peers referred their clients to someone else, he recognized that this solution was not in their best interest. Often, clients were placed in the wrong investments by advisors who either did not fully understand the tax implications or failed to consider the client’s complete financial situation.

Not content to watch from the sidelines, he pioneered an industry change and formed HD Vest Financial Services®, lobbying to allow tax professionals to offer financial services, essentially reinventing the manner in which financial services could be delivered to clients.

Helping today’s investors obtain the objective financial advice they seek from trusted financial and tax professionals continues to be the heart of what we do — our mission. We are proud to celebrate more than 30 years of helping Advisors and their clients pursue a comprehensive approach to financial well-being.

Today, our model has evolved to support a range of financial professionals who share a common goal to help their clients face the challenges, demands and planning needed to secure their financial futures and ultimately be able to retire comfortably.

We are passionately committed to supporting accounting and tax professionals with the resources required to provide comprehensive financial services to their clients alongside their tax practices.

30 YEARS AND GROWING WHERE WE’VE BEEN

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Today, HD Vest supports a growing independent network of financial advisors and accounting and tax professionals who provide financial solutions to a broad range of individual and corporate clients through the various subsidiaries of HD Vest. These include mutual funds, individual securities, insurance, money management services, estate planning, retirement planning, and banking solutions. Approximately 4,500 independent Advisors manage more than $35 billion in assets for some 1.8 million individuals, families and small businesses in all 50 states2.

We are one of the only broker/dealers with a focus on helping accounting professionals establish and grow a financial services practice, and partnering independent financial consultants with tax professionals through our innovative referral growth model.

We remain committed to pursuing the long-held HD Vest ideal of providing innovative solutions, consultative support, and the latest tools and technology to help HD Vest Advisors meet the full range of their clients’ needs.

Our support for your Advisor is evident in every aspect of our business model:

• Open-architecture investment platform with a vast array of products and services to meet clients’ needs

• Dedicated consultants assigned to each Advisor to facilitate client care and practice management

• Ongoing and customized Advisor training programs

• Conferences, workshops and networking opportunities that support best industry practices

• Marketing support

• Extended home-office hours during tax season

• Industry-leading technology

• Unparalleled back-office support

2As of January 1, 2014

WHERE WE’RE GOING

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INDEPENDENCE YOU CAN COUNT ON

Can you recall old family photos capturing your first steps or the first time you rode a bike without training wheels? While those portray significant individual accomplishments, if you look closely, more than likely you’ll see family members or friends standing behind you, providing support and cheering you on.

That’s how we view independence at HD Vest. Our Advisors are independent, which allows them to objectively choose the best solutions for individuals based on a wide array of options. But independence isn’t about standing alone. It’s about partnering to harness the resources and support that enable Advisors to take the steps that are right for their clients and their business. That’s why a growing number of Advisors rely on the strength and leadership HD Vest provides to help them serve a broader range of client needs.

How HD Vest Home Office Supports Advisors

HD Vest’s home-office employees are committed to supporting our Advisors with in-depth training and resources across all aspects of their business, including financial planning, back office support, technology, compliance oversight, marketing support and practice management. We also provide access to specialists in various planning disciplines, including retirement, estate and insurance planning, advisory services, and enhanced support on a broad spectrum of related financial topics.

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THE HD VEST PLEDGE

As a valued client, HD Vest and your Advisor promise to provide you with:

Quality Service

• Fair, ethical treatment in all your interactions.

• Personal and prompt attention from all of our team members.

Responsible Investment Advice

• Recommendations based on your specific needs and objectives.

• Personalized investment advice based on your investment time horizon, risk tolerance, and short- and long-term goals.

• Appropriate disclosures of any conflicts of interest between you, your Advisor, HD Vest, or other financial service providers.

Complete Reporting

• Complete information about your transactions and the costs associated with your accounts, including commissions, sales charges and other fees.

• Accurate and timely statements and confirmations to provide you with complete information about your account balances and transactions.

• Clear descriptions of policies and practices for protecting your private personal information.

Prompt, Fair Problem Resolution

• Fair consideration and prompt response from HD Vest if any problem with your account ever arises.

• A clearly defined process for raising and resolving a problem.

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A PARTNERSHIP THAT BENEFITS YOU

HD Vest focuses on making it easy for Advisors to develop strategies for your unique financial goals and provide you with the information and resources to invest intelligently. Our Advisors have access to the unparalleled products, services, technology, and support required to serve your needs, including:

• Personal investment planning services

• A full range of retirement plans for individuals and businesses, and analyses to help you decide which ones are right for you

• Traditional brokerage accounts

• A variety of advisory accounts— where you pay an annual fee (based on the assets in your account) in lieu of individual commissions — and receive quarterly performance reviews3

• Strategic and tactical asset allocation services

• Unbiased investment research, strategy consultation, hypotheticals and statistical review of investment options from industry-leading research sources

• Timely investment strategy and investment reporting

Did you know?

In a survey of 1,000 investors conducted in the immediate wake of the market crash of 2008, 55% considered accountants “credible” when it came to retirement income advice. That put tax specialists second only to registered investment advisors (RIAs) (62%), and ahead of commission-driven brokers (51%), bank reps (34%) and insurance brokers (22%).4

3Fee-based programs are not designed for excessively traded or inactive accounts and may not be suitable for all investors.4Fuse Research Network and Mast Hill Consulting

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ADVANCED TECHNOLOGY

Our commitment to technology enables HD Vest Advisors to work efficiently and productively to deliver on your need for timely and accurate information, trade execution and strategy implementation. Through our online client account access you have the convenience of viewing and trading your brokerage accounts online. You can also obtain consolidated details on balances, asset allocation and holdings for one or multiple accounts with a portfolio report. And you can feel secure knowing that our top priority is making sure your personal information is safe.

At HD Vest, we view technology as a competitive advantage for our firm and our Advisors. As a result, our Advisors have access to state-of-the-art tools and technology that open the doors to major financial markets around the world.

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CUSTODIAL SERVICES AND ACCOUNT PROTECTION

As part of our commitment to provide quality service to you, we have formed a strategic business alliance with First Clearing LLC., one of the nation’s leading brokerage clearing institutions. First Clearing provides HD Vest with efficient execution services for trading stocks, bonds, mutual funds and other securities on your behalf. In addition, they properly document and clear all transactions, including collection and payment of dividends and interest, the processing of corporate reorganizations, trade confirmations, monthly or quarterly statements, custody of assets, and annual tax-reporting summaries.

Our relationship with First Clearing brings us the benefit of a firm with deep roots in the full-service brokerage business and the strength of being affiliated with one of the largest financial services companies in America.

About First Clearing

Headquartered in St. Louis, First Clearing provides quality securities-execution and brokerage-clearance services to more than 100 securities firms throughout the United States.

First Clearing is a member of the New York Stock Exchange, NASDAQ, and other major exchanges and is an affiliate of Wells Fargo & Company.

As a First Clearing client, you can feel assured knowing there are several ways your brokerage assets are protected. In the event of brokerage firm failure, you will receive SIPC coverage for up to $500,000, limited to $250,000 for claims or cash. Above and beyond SIPC coverage, First Clearing maintains additional insurance coverage through Lexington Insurance Company, an AIG Company (referred to here as “Lexington”). For clients who have received the full SIPC payout limit, First Clearing’s policy with Lexington provides additional coverage above the SIPC limits for any missing securities and cash in client investment accounts up to a firm aggregate limit of $1 billion (including up to $1.9 million for cash per client).

You should work directly with your HD Vest Advisor for all your financial services needs.HD Vest Advisors are independent professionals; they are not employees of HD Vest or First Clearing.

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The extensive resources and unparalleled support we offer Advisors are among the many reasons clients seeking a comprehensive approach to financial and investment planning choose to work with an HD Vest Advisor.

The HD Vest affiliated companies exclusively provide financial products and services, and do not provide or supervise tax or accounting services. Advisors may provide tax, accounting or other services through their independent outside businesses, but these services are separate and apart from HD Vest.

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Securities offered through HD Vest Investment ServicesSM, Member SIPC Advisory services offered through HD Vest Advisory ServicesSM 6333 N. State Highway 161, Fourth Floor, Irving, TX 75038, (972) 870-6000 1232881 TAX 01/14