financial metrics for tpm foodservice
TRANSCRIPT
![Page 1: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/1.jpg)
PERFORMANCE FUELED
BY INNOVATIONNAVIGATING IN THE
FAST LANE
MARCH 15 – 17CHANDLER, AZ
Presentations from the 2015 AFS User
Conference
![Page 2: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/2.jpg)
PERFORMANCE FUELED BY INNOVATION
Financial MetricsThe value of hard and soft ROI
![Page 3: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/3.jpg)
PERFORMANCE FUELED BY INNOVATION
Agenda• How do you measure ROI?
• Are you maximizing your ROI?• Automation
• AFS and automation• How does automation translate to ROI?
• Audit • Audit process• Metrics• Translating our auditing process to your ROI
• Analytics• Leveraging TPM reports
• Wrap Up
![Page 4: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/4.jpg)
PERFORMANCE FUELED BY INNOVATION
How do you measure ROI?
Hard ROICan be assigned clear and measurable values, which directly impact business or financial goals
Soft ROIIs more qualitative in nature and manifests itself in less tangible elements, such as improved visibility and process management
![Page 5: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/5.jpg)
PERFORMANCE FUELED BY INNOVATION
Hard ROI
![Page 6: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/6.jpg)
PERFORMANCE FUELED BY INNOVATION
Soft ROI
![Page 7: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/7.jpg)
PERFORMANCE FUELED BY INNOVATION
“AAA” Value PropAutomation, Audit, and Analytics
![Page 8: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/8.jpg)
PERFORMANCE FUELED BY INNOVATION
Automation
![Page 9: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/9.jpg)
PERFORMANCE FUELED BY INNOVATION
Automation
![Page 10: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/10.jpg)
PERFORMANCE FUELED BY INNOVATION
Automation• In 2014, AFS received over 550,000 claims, translating into 19.7
million lines of data
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec -
500,000
1,000,000
1,500,000
2,000,000
2,500,000
2013 2014
![Page 11: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/11.jpg)
PERFORMANCE FUELED BY INNOVATION
Automation
70%
30%
Electronic Manual
Of the 19.7 million lines of data we processed last year, we were able to automate the processes for 13.8 million of them
![Page 12: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/12.jpg)
PERFORMANCE FUELED BY INNOVATION
Automation
![Page 13: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/13.jpg)
PERFORMANCE FUELED BY INNOVATION
Automation
![Page 14: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/14.jpg)
PERFORMANCE FUELED BY INNOVATION
Audit
![Page 15: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/15.jpg)
PERFORMANCE FUELED BY INNOVATION
Audits• AFS audited over $1.0B in
trade spend during 2014, resulting in $104M in settlement errors
• Each of the 550k claims we processed last year went through 3 levels of verification
Prelog
Sku/Market verification
Review against
contractAuthorization
Payment
![Page 16: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/16.jpg)
PERFORMANCE FUELED BY INNOVATION
How do you achieve ROI?
![Page 17: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/17.jpg)
PERFORMANCE FUELED BY INNOVATION
Company A
![Page 18: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/18.jpg)
PERFORMANCE FUELED BY INNOVATION
Company B
![Page 19: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/19.jpg)
PERFORMANCE FUELED BY INNOVATION
How can you improve your ROI?
• Over 50% of settled dollars were taken in deductions in 2014
• Review your KPI
• Checks vs deductions?• Pros and cons
![Page 20: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/20.jpg)
PERFORMANCE FUELED BY INNOVATION
Analytics
![Page 21: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/21.jpg)
PERFORMANCE FUELED BY INNOVATION
Master Data
• 111K Distributors
• 36M Sku Cross References
• 1.280M Operators
• 400K CHD IDs
![Page 22: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/22.jpg)
PERFORMANCE FUELED BY INNOVATION
Operator Reporting
![Page 23: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/23.jpg)
PERFORMANCE FUELED BY INNOVATION
Compliance top 4 providers
Premier
Novation
Compass
Sodexo
![Page 24: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/24.jpg)
PERFORMANCE FUELED BY INNOVATION
Partnership with CHD
![Page 25: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/25.jpg)
PERFORMANCE FUELED BY INNOVATION
Sodexo Compliance Currently at 76% with over 7100 outlets without ____ Product
• Of the 7100 units not buying, the segmentation with the biggest opportunity is with Travel Leisure segment representing 7% of the total market
![Page 26: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/26.jpg)
PERFORMANCE FUELED BY INNOVATION
Compass Units purchasing Q4 2013, but not in Q1 2014
![Page 27: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/27.jpg)
PERFORMANCE FUELED BY INNOVATION
Multi Dipping• Submitting for unit in Iowa, but under Minnesota and Wisconsin School Contracts
• Submitting under Premier and Novation
![Page 28: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/28.jpg)
PERFORMANCE FUELED BY INNOVATION
Q & A
Chris JacksonAccount DirectorFoodservice DivisionDirect: 602-522-8282 ext. [email protected]
![Page 29: Financial Metrics for TPM Foodservice](https://reader035.vdocuments.mx/reader035/viewer/2022062515/55d6e6e7bb61eb724e8b46b0/html5/thumbnails/29.jpg)
PERFORMANCE FUELED BY INNOVATION