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FACTORS THAT AFFECT WOMENS PROGRESSION IN

ENGINEERING WORKFORCE A CASE STUDY IN PETRONAS

CARIGALI SDN BHD

NURFADILLAH BT AHMAD MAHMMUD

(2007126479)

BACHELOR OF BUSINESS ADMINISTRATION WITH

HONOURS (INTERNATIONAL BUSINESS)

FACULTY OF BUSINESS MANAGEMENT

UNIVERSITI TEKNOLOGI MARA

SHAH ALAM

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April 2010

TABLE OF CONTENT

DECLARATION OF ORIGINAL WORK iLETTER OF SUBMISSION. ii

ACKNOWLEDGEMENTS iii

LIST OF FIGURE iv

LIST OF TABLES.. iv

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BIBLIOGRAPHY.......................................................................................

48

APPENDICES.............................................................................................

CHAPTER

1.0 INTRODUCTION

Background of PETRONAS........................... 1

Background of Study.. 2Problem Statement................................. 4Research Questions . 6

Research Objectives.... 8

Scope of Study .. 9Significant of Study

Definition of Terms.....................................................................................

Limitation of Study......................................................................................

10

11

13

2.0 LITERATURE REVIEW

Introduction 14Career progression.. 13

Barriers to Career progression................. 15

Work-Life Balance........................................................................... 17

Opportunities for Growth ... 20

Working Environment............ 22

Theoretical Framework. 25Hypothesis.. 26

3.0 RESEARCH METHODOLOGY AND DESIGN

Data Collection Method. 27Sampling Technique...... 31

4.0 DATA ANALYSIS & FINDINGS..........................................................

Descriptive Statistics..................................................................................

Regression Analysis..................................................................................

33

34

40

5.0 CONCLUSION & RECOMMENDATION.......................................... 45

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BACHELOR OF BUSINESS ADMINISTRATION

WITH HONOURS (INTERNATIONAL BUSINESS)

FACULTY OF BUSINESS MANAGEMENT

UNIVERSITI TEKNOLOGI MARA

DECLARATION OF ORIGINAL WORK

I, Nurfadillah Bt Ahmad Mahmmud, (I/C Number: 850413-14-5832)

Hereby, declare that:

This work has not previously been accepted in substance for any degree, anylocally or overseas and is not being concurrently submitted for this degree or any

other degrees.

This project paper is the result of my independent work and investigation, except

where otherwise stated.

All verbatim extracts have been distinguished by quotation marks and sources ofmy information have been specifically acknowledged.

Signature: .. Date: .

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22nd April 2010.

Puan Azlina Bt Haniff

Encik Nurul Hafiz Bin Abdul Halil

Faculty of Business ManagementUniversiti Teknologi MARA

40450 Shah Alam

Selangor

Dear Sir/Madam,

SUBMISSION OF FINAL REPORT (DRAFT)

Enclosed is a copy of final draft report on Factors that Affect Womens Progression inEngineering Workforce A Case Study in PETRONAS Carigali Sdn Bhd. Basically, this

paper will help the management to determine the major issues surrounding womens

progression in the technical profession and assist them in developing and implementingbetter strategies in the future.

The main purpose for the submission of this project paper is to fulfill the practical

training requirement as needed by the Faculty of Business Management, UniversitiTeknologi MARA.

Thank you.

Regards,

NURFADILLAH BT AHMAD MAHMMUD

BBA (Hons) International Business

Faculty of Business Management

Universiti Teknologi MARA

Enclosure: Final Draft Report

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ACKNOWLEDGEMENTS

First and foremost, praise to Allah, the Almighty, the Generous for His blessings and

guidance for giving me the inspiration to carry on this research study and instilling all the

strength to complete this research successfully. Thousand of compliments were awarded

to all respondents who promptly answered and returned the questionnaires completely as

well as those who kindly allowed themselves to be interviewed during the study.

I would like to express my honorable gratitude to all Carigali Human Resources

department especially People Strategy & Planning Section, the Managers and executives

whom has shared their experience and knowledge during conducting my study in

PETRONAS Carigali Sdn. Bhd. Without their assistance and guidance, I may not be

able to get respondents to answer my questionnaires.

I am heartily thankful to my supervisor, Puan Azalina Bt Hanif whose encouragement,

guidance and support from the initial to the final level enabled me to develop an

understanding of the subject. Not forgotten, the second examiner, Encik Nurul Hafez

Abdul Halil.

Lastly, I offer my regards and blessings to all of those who supported me in any respect

during the completion of the project.

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LIST OF FIGURE

Figure

1

2

3

4

Theoretical Framework.

Demographic Profile (Diagram I)...............

Descriptive Statistics (Variables).............................................

Regression Plot.........................................................................

25

34

35

44

LIST OF TABLES

Table

3.1 Rating Scale (Section B)..... 313.2 I am interested in my job......................................................... 35

4.1 I Feel Stressed in my job.......................................................... 354.2 I am satisfies with the professionalism of my co-wrokers....... 36

4.3 I see more positive than negative aspects in my job............... 37

4.4 The Organisation has reasonable expectations of its employees...... 37

4.5

4.6

Regression ..

Reliability Test ...........................

41

42

4.7 Correlation ..... 43

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1.0 - INTRODUCTION

1.1 Company Background

Petroleum Nasional Bhd ( PETRONAS ), is Malaysias national petroleum

corporation established on 17 August 1974 under the Companys Act 1965. Since

its incorporation, PETRONAS has grown to be an integrated international oil and

gas company with business interests in 35 countries. As at the end of March

2005, the PETRONAS group comprised of 103 wholly owned subsidiaries, 19

partly-owned outfits and 57 associated companies.

PETRONAS is ranked among the Fortune Global 500 largest corporation in

the world. The Fortune Global 500 is a ranking of the top 500 corporation

worldwide as measured by revenue. The list is compiled and published annually by

Fortune magazine. Fortune ranks PETRONAS as the 80 th largest corporation in the

world in 2009. It also ranks PETRONAS as the 8th most profitable company in

Asia.

Basically, PETRONAS primary business activities can be divided into

three major activities which are the international operations, upstream activities

and downstream activities. PETRONAS is actively engaged in the exploration,

development and production of crude oil and natural gas both at home and

abroad. In Malaysia, these activities are undertaken and managed through

production sharing contracts (PS) with a number of international oil and gas

companies as well as its subsidiary, PETRONAS Carigali Sdn Bhd.

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PETRONAS Carigali Sdn bhd or PCSB in short is the wholly owned

subsidiary of PETRONAS incorporated on 11 May 1978. PCSB was formed to

expand the exploration and development activities of foreign oil companies and

enhance the pace of development of upstream sector in the country.

1.2 Background of Study

In todays global market, companies are surrounded by competitors,

regardless of industry. To develop a competitive advantage, it is imperative that

companies truly leverage the workforce as a competitive weapon. A strategy for

improving workforce productivity to drive higher value for the organisation has

become an important focus. Companies seek to optimize their workforce through

comprehensive development programmes not only to achieve business goals but

most importantly, to survive and thrive for the future.

To accomplish this undertaking, companies will need to invest resources

to ensure that employees have the information, skills and competencies they need

to work effectively in a rapidly changing and complex environment. For this,

companies need to understand policies and programmes that would enhance

employee satisfaction and improve their performance.

PETRONAS Carigali Sdn Bhd (PCSB) has grown to become (established

itself) a full-fledged field operator and is one of several companies currently involved

in crude oil and gas production in Malaysia. Having earned a place alongside

multinationals in the country's petroleum sector through determination and hard work,