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Going Deeper, Seeing Further… Companies have studied demand necessities, but ethnographic research focuses on consumer. Mauricio Zambrano Design, Business & Innovation

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Page 1: Final slideshow

Going Deeper, Seeing Further…Companies have studied demand necessities, but ethnographic research focuses on consumer.

Mauricio  ZambranoDesign,  Business  &  Innovation

Page 2: Final slideshow

Going Deeper, Seeing Further…Corporate ethnography is based more on identity of consumer than functionality of the product.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Going Deeper, Seeing Further…The context of the questions made for the product are zoomed out to interpret better the process.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Going Deeper, Seeing Further…People behavior is studied in a personal manner to understand their necessities, then overlapped as a group.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Going Deeper, Seeing Further…Analogy is used to have similar cases compared to the current, having a wide context as a result.

Mauricio  ZambranoDesign,  Business  &  Innovation

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-The club uses the whiteboard in order to clarify ideas.

Mauricio  ZambranoDesign,  Business  &  Innovation

Ethnographic Research, Discussion in the Hofstra University Start-ups Club

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-One of the 5 leaders talked the most, however, every leader participated at some point.

Mauricio  ZambranoDesign,  Business  &  Innovation

Ethnographic Research, Discussion in the Hofstra University Start-ups Club

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-The leaders of the club gathered in the same area (at front of the projector)

Mauricio  ZambranoDesign,  Business  &  Innovation

Ethnographic Research, Discussion in the Hofstra University Start-ups Club

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Ethnographic Research, Discussion in the Hofstra University Start-ups Club-There were 3 projectors in the room for everyone to watch the material being shown closely

Mauricio  ZambranoDesign,  Business  &  Innovation

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Ethnographic Research Observations-There was a conflict between two leaders throughout the meeting.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Ethnographic Research Observations-Almost every member of the club had a beverage.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Ethnographic Research Observations-The room is divided in 3 tables for the students to sit in.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Ethnographic Research Findings-In order to work correctly, every member needs to bring their own computer to work on their start-up projects. A way to satisfy everyone at the same time would be useful.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interviewing Humans-The goal of interviewing is to discover the user’s needs and desires and how they would use the outcome of the project.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interviewing Humans-Prepare for the interview by creating a guide including goal of study, context of subject of interview, warm-up questions and primary questions.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interviewing Humans-Interview consists of three components: Introduction, Body and Conclusion.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interviewing Humans-Conduct interview effectively by making subject comfortable, staying calm, listening subject and listening to specific details.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interviewing Humans-Evaluate subject’s behavior patterns, language, needs and priorities, and mental models in order to find needs and desires.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interview GuideOpen general

-Introduction and explanation of goal of interview.-Name, major and year of study?-What do you like about HUSU?

Mauricio  ZambranoDesign,  Business  &  Innovation

Then go deep

-Why is it important to get connections in the club?-Do you have experience in entrepeneurship?-Tell me more about it…-I would like to know more about the club itself (specifically looking for needs and desires)

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Edited Interviewhttps://www.youtube.com/watch?v=ce_bRomGGxw

Mauricio  ZambranoDesign,  Business  &  Innovation

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Interview FindingsThe main problem in the club is the scarcity of members that satisfy all the work fields and their participation in start-up projects.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation

Mauricio  ZambranoDesign,  Business  &  Innovation

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Peer To Peer Documentation FindingsRooms are very small for more than 5 people.

Mauricio  ZambranoDesign,  Business  &  Innovation

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Desk Research, Business Sites

As SoundCloud begins to hire more aggressively, their revenues are rapidly growing

Mauricio  ZambranoDesign,  Business  &  Innovation

SoundCloud Is  Hiring  and  Growing  Revenue  Fast:  Wahlforss

http://www.bloomberg.com/news/videos/2016-10-25/soundcloud-is-hiring-and-growing-revenue-fast-says-wahlforss

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Desk Research, Business SitesIBM Teams Up With Slack to Build SmarterData-Crunching Chatbots

Mauricio  ZambranoDesign,  Business  &  Innovation

Slack and IBM are developing a chat app for Business communication in teams.

https://www.bloomberg.com/news/articles/2016-10-26/ibm-teams-up-with-slack-to-build-smarter-data-crunching-chatbots

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Desk Research, Business SitesRetailers  Rushed  to  Hire  for  Holidays,  a  Sign  of  Tight  Labor  Market

http://www.wsj.com/articles/retailers-get-early-start-on-recruiting-seasonal-workers-amid-tight-labor-market-1477301581

Mauricio  ZambranoDesign,  Business  &  Innovation

Holiday season is pushing companies to hire significantly more

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Executive Summary and InfographicMauricio  ZambranoDesign,  Business  &  Innovation

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In Situ Visualization

Mauricio  ZambranoDesign,  Business  &  Innovation

Mauricio ZambranoProfessor Klinkowstein

fa14Design, Business and Innovation

Imagined Product / Service In Situ Visualization