final presentaion112
TRANSCRIPT
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GROUP MEMBERS:Faheem Saleem
Kiran sultaniNausheen ferozQamar FayyazSyed Saqib Ashfaq
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Introduction to Organization
Mission statementValuesQuality policyOrganization Chart
Chain of commandGraphical RepresentationMarketing Strategies of AKUHManagement Functions of AKUH
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Founded by His Highness the Aga Khan and chartered in 1983 as Pakistans first private university, Aga
Khan University (AKU)s objective is to promote human welfare in general, and the welfare of the peopleof Pakistan in particular, by disseminating knowledge and providing instruction, training, research and
service in the health sciences, education and such other branches of learning as the University may
determine. It occupies a pivotal place within Aga Khan Development Network.
The University is chartered by the Government of Pakistan as an international university with the
authority to operate programs, branches and campuses anywhere in the world. An international board of
trustees governs AKU which currently has ten teaching sites in seven countries.
AKU is rapidly becoming an international university in response to the mandate of its Charter,
establishing teaching programs in Pakistan as well as abroad. At the request of regional governments in
East Africa, and with the assistance of institutions within the Aga Khan Development Network, AKU has
initiated nursing and teacher education programs Kenya, Tanzania and Uganda and is in the advanced
stages of final accreditation by authorities in these countries.
In 2002, the University established its Institute for the Study of Muslim Civilizations (AKU-ISMC) in the
United Kingdom. The Institutes goal is to strengthen research and teaching on the heritage of Muslim
societies in all its historic diversity.
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Aga Khan University is committed to the development of
human capacities through the discovery and dissemination
of knowledge, and application through service.
It seeks to prepare individuals for constructive and
exemplary leadership roles, and shaping public and private
policies, through strength in research and excellence in
education, all dedicated to providing meaningful
contributions to society.
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As an international institution, in achieving its Mission, AgaKhan University operates on the core principles of quality,
relevance, impact and access.
Inspired by Islamic ethics, humanistic ideals and thephilosophy of the Aga Khan Development Network (AKDN),
the University is committed to building an environment that
fosters intellectual freedom, distinction in scholarship,
pluralism, compassion, and humanitys collectiveresponsibility for a sustainable physical, social and cultural
environment.
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The Aga Khan University Hospital:
Provide compassionate, ethical, accessible and high quality
care that meets the needs or expectations of our patients, and
their families and other whom AKUH serve.
Provide a work environment that fosters motivation and
commitment in our staff.
Enable leadership in research and education that improves the
health of the people in Pakistan.
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AKU
FHS IED
MEDICAL
COLLEGE
SON
ISMC FAS Others
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Full Time Faculty
457
6%
Part Time Faculty
146
2%
Full Time Management
Staff
1219
15%
Full Time Non
Management Staff
4614
59%
Part Time Staff
129
2%
Temporary Staff
597
8%
Trainees
627
8%
TOTAL : 7789
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64%
36%
Male
Female
4985 2804 7789
64% 36% 100%
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By a Radio Program AAP AUR SEHAT.
By visiting different companies for providing services to their employees.
By Pamphlets & Brusher.
By arranging conferenences with National & International Doctors.
By providing better services & environment itself is a marketing.
By Word of Mouth.
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Cont..
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POLCPLANNING
LEADING
CONTROLLING
ORGANIZING
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SITUATIONAL ANALYSIS
In AKUH there is a constitute research & studies department which is connected with all
the core department of AKUH.
These core departments of AKUH includes both line & staff department.
The purpose of Research & Studies department is to give an acceptable solution for all
problems that arises in organization at different span of time.
ALTERNATIVE GOALS & PLANS
Research and studies department start collecting the data from I.T.Industry.
They Generate alternative solutions by keeping cost of purchase , training cost &
implementation cost in mind.
For this purpose, research department selected three soft wares which are People Soft an
ERP based software, OPMS an Oracle based software & last VB.net .
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GOALS & PLAN EVALUATION
After Generating alternative solutions, Research & Studies department distribute their
research work to the related department which are victimized by these problem so that they
can get them feedback so these department can make their feasibility report about all those
alternative goals and plans that are given to them by the research department so that they
might come to know all the pitfalls, positive & negative aspects of these softwares.
GOALS & PLAN SELECTION
After gathering the result of evaluation of these softwares these report are then forwarded
to the directors of the department so that they will take the final decision and directors have
selected people soft and OPMS to be implemented in core department. They have taken thedecision on the basis of past experiences and also consider the future requirements.
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STRATEGIC PLANNING TACTICAL PLANNING
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STRATEGIC PLANNING
Establishment of Mission , Vision & Goals
ANALYSIS OF EXTERNAL OPPORTUNITIES & THREATS
ANALYSIS OF INTERNAL STRENGTH & WEAKNESS
To minimize threats of new arrivals in the market.Quality Assurance certificate.Medical centre to facilitate its patients,
Expanded business network in different
sectors of economy.
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SWOTANALYSIS
THREAT
STRENGTH
WEAKNESS
OPPORTUNITIES
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AMBULATORY CARE CENTRES
To enhance access to the general and special clinical services of the University
Hospital in Karachi,
AKUH established offsite medical services/ambulatory care centres in Clifton,
Shahra-e-Faisal and M. A Jinnah Road. These units are components of a system ofhealth care for which the University Hospital is the centre of reference.
The Hospital's objective is to provide high-quality care that is convenient and
easily accessible to larger populations that reside in areas distant from the main
campus on Stadium Road.
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FUNDAMENTALS OF ORGANIZATION
Differentiation, integration, division of labour & Specialization,
Departments in AKUH.
Training session, seminars & group discussions.
Motto and goal of AKUH.
Reasons of given authorities.
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DECENTRALIZATION
AKUH has adopted the methodology of decentralization in decision
making.
Decision at right place and right time.
Accountablity of Deligations.
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ORGANIZATIONAL INTEGRATION
We can broadly categories its decision making into two:
Readymade Decision
Custom made Decision
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LEADING & FOLLOWING
In AKUH, only those persons are appointed as leader of any departments who
possess the following qualities:
Highly Qualified so that all those employees work under that leadercannot underestimate their leaders and consider them believes them as leader
as far as qualifications are concerned.
They must possess experience at upper level management.
Most persons who are working as leader has people skills, because its a
power that through which he/she can drive their followers to do work more
efficiently which result in more productivity.
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POWERS & LEADERSHIP
LEGITIMATE POWER
Leaders of our organization has provided legitimate power, the ultimate power
which remarks from any leader as a result employees has to obey what boss tells
them to do.
REWARD POWER
Leaders at all level and at each department gives the quarterly revenue targets to
achieve and leaders are providing incentives in the form of bonus as a rewards to
their employees if they successfully achieve the targets.
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COERCIVE POWER
Leaders are also provided with coercive powers i.e a manager can hire or fire any
person on the basis of any misconducts that has been done by and any of their
subordinates but these misconducts are not of personnel reasons these mistakes
must be those which are against the organizations disciplinary policy.
EXPERT POWER
As all the leaders who are working here has a vast experience in their
respective field of work and their experiences help us to work more efficiently
and effectively because they dont only possess the qualifications but also theunique ideas, techniques and expertise which makes work easier.
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LEADER BEHAVIOR
The behavior of my department manager is a task oriented. He always wants us
to complete the work before the deadline. He doesnt only want us to complete
the work but to complete it according to the instructions that has been described
by him to us before starting any task.
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MAJOR CHANGES IN MANAGEMENT
INTRANET SYSTEM DEVELOPMENT
AKUH has established an Intranet System Development. This Department has
created Intranet between Thousands of Thin Clients / Computers which helps each& every employee to trace its relative files more easily.
GLOBALIZATION
The Aga Khan development Network (AKDN) is a group of development agenciesworking in health, education, culture and rural and economic development,
primarily in Asia and Africa. It consists of nine agencies:
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Aga Khan University Hospital ( AKUH )
www.aku.edu
Aga Khan Agencies for Microfinance ( AKAM )
http://www.akdn.org/microfinance/index.html
Aga Khan Foundation ( AKF )
http://www.akdn.org/agency/akf.html
Aga Khan Education Services ( AKES )
http://www.akdn.org/agency/akes.html
Aga Khan Fund For Economic Development ( AKFED )
http://www.akdn.org/agency/akfed.html
Aga Khan Health Services ( AKHS )
http://www.akdn.org/agency/akhs.html
Aga Khan Planning & Building Services ( AKPBS )
http://www.akdn.org/agency/akpbs.html
Aga Khan Trust For Culture ( AKTC )
http://www.akdn.org/agency/aktc.html
Aga Khan University Of Central Asia ( UCA )
http://www.akdn.org/uca/uca.htm
http://www.aku.edu/http://www.akdn.org/microfinance/index.htmlhttp://www.akdn.org/agency/akf.htmlhttp://www.akdn.org/agency/akes.htmlhttp://www.akdn.org/agency/akfed.htmlhttp://www.akdn.org/agency/akhs.htmlhttp://www.akdn.org/agency/akpbs.htmlhttp://www.akdn.org/agency/aktc.htmlhttp://www.akdn.org/uca/uca.htmhttp://www.akdn.org/uca/uca.htmhttp://www.akdn.org/agency/aktc.htmlhttp://www.akdn.org/agency/akpbs.htmlhttp://www.akdn.org/agency/akhs.htmlhttp://www.akdn.org/agency/akfed.htmlhttp://www.akdn.org/agency/akes.htmlhttp://www.akdn.org/agency/akf.htmlhttp://www.akdn.org/microfinance/index.htmlhttp://www.aku.edu/ -
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KNOWLEDGE MANAGEMENT
AKUH has got a very wide personnelHuman Resource Department. Its work is
to have an update file of each & every employee so they can utilize their employee
according to their knowledge, skills & education. H.R Department also determines
the capabilities, Confidence & Zeast of all new comers to AKUH so that each &
every employee get recruited according to their skills, knowledge levels. AKUH
also working on various departments of knowledge management in order to get
better results. Departments are :-
Human Resource Department
Research Department
Medical College
School of Nursing
Institute for Education Development
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COLLABORATION
AKUH believes on collaborative work. There are many examples.
HEALTH CARE ORGANISATION
During the period of construction of Aga Khan University Hospital, students acquired
their clinical experience from other institutions in Karachi, namely Pakistan Naval
Shifa Hospital (PNS Shifa)
AKU-SON acknowledges the contribution of different institutions and agencies
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LIAISON WITH PROFESSIONAL ORGANISATIONS
Aga Khan University School of Nursing (AKU-SON) has
worked with the Pakistan Nursing Council (a regulatory body),
Pakistan Nursing Federation (a professional body), ProvincialNursing Examination Boards.
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INTERNATIONAL COLLABORATION
The achievements of Aga Khan University School of Nursing (AKU-SON) have been
possible due to contributions from many donors and voluntary organisations namelyRoyal Norwegian Embassy Development Corporation (NORAD), Department for
International Development (DFID), Canadian exchange program (CADEX) and
Voluntary Service Organisations (VSO)
A major initiative to develop the capacity of AKU-SON was funded by CanadianInternational Development Agency (CIDA) in partnership with the McMaster University
in Canada, a bilateral programme between the government of Canada and Pakistan
prepared nurses for leadership roles in government and strengthened national nursing
organisations in Pakistan.
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EMPLOYEE MOTIVATION
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