TARGET

HP Career Net Webinar

October 10, 2012

Driving Innovations in Employee

Engagement through a Holistic

Approach to Health and Well-being

365,000

Team Members

and

25 Million

Guests

Target History and Background

Focus on our Team Members

Creating a Movement

5-element focus

Comprehensive and holistic program development

Innovative engagement of formal and lay leaders

Branding connects benefits and company initiatives

Introducing a Common Brand & Voice

Health Management and Well-being Goals

Support Target’s efforts to remain competitive and an employer of choice

Make it easier for our team members to become healthier

Help team members and their families be better consumers of health care

Provide team members with access to comprehensive, affordable and quality care

Well-being Video: Stores

Well-being Video: Distribution Center

Laying the

Foundation

Support Team Members in Becoming their Personal Best

Engaging

Individuals

Supporting

Networks

Well-being Strategy

Invest in

our Team

Lead by

Example

Share our

Story

Enterprise-wide Leadership Engagement

Stores

28 Group Captains –District Leaders

1,751 Location

Level Captains

DCs

7 Group Captains –General Managers

37 Location

Level Captains

HQ

50 Pyramid Captains

Global

2 Group Captains

30 Location

Level Captains

12 key leaders from total enterprise

(Stores, Distribution Centers (DCs), HQ,

Operations, HR and Global )

Advisory Team

Well-being Captain Structure

Business Councils & Networks

Engagement Drives Communication Efforts

Educate: Leaders and captains receive an

Inspiration Guide and the Gallup Wellbeing book

Recognize: Leaders and captains doing great

things are recognized in company magazine,

monthly posters, success story videos, etc.

Empower: Provide monthly element

documents, activities, and resources

to educate team members and gain

momentum in the movement

Communication Efforts Enhance Programs

Team Member LifeResources (TMLR)

Well-being Workshops

Well-being Workshops cover health and well-being topics that are designed to support personal development, education, and enrichment for team members.

Example of topics:

Well-being Overview

Mentoring Children and Youth

Stress Reduction in the Workplace

The Power of Purpose

Super You – Health Improvement Tips

Pursuit of Happiness

Nutritional Weight and Wellness

Communication Efforts Enhance Programs

Target Best Health

Communication Efforts Enhance Programs

Well-being Culture in Action

Assessment of Well-being Culture

Qualitative Research • Interviews • Focus

Groups

Quantitative Research • Best Team

Survey • Gallup

Benchmarking

ROI Analysis Enhanced ROI methodology

Well-being Framework Well-being branding + strategy

Target’s current culture of well-being is better than we typically see in other organizations. This is a competitive advantage for both attracting and retaining team members.

Jim Harter, Ph.D, Chief Scientist , Gallup

“Target cares about my overall Well-being.”

TMs with higher perception of well-being culture are:

Results

Next Steps

Study high well-being teams

Study role of well-being captains

Establish more actionable measurement systems

Grow Participation in future planning and prevention measures

Continuous Learning

through Partnerships

TARGET