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Opportunity is Knocking:How Benefits Lay the Groundwork for a Thriving Workplace

Insights from MetLife’s 14th Annual U.S. Employee Benefit Trends Study

Agenda

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Opportunity is knocking

Putting Down Roots

The Human Touch

Better Together

Checklist for Success

PlanSource and MetLife Relationship

Q&A

3Type your question into the “Questions” panel

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Will the webinar be recorded?

Yes!(We will send you a link to the recording after the webinar).

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Will the slides be available?

Yes!(We will send you a link to a PDF after the webinar).

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Presenters

Cat Carlos

Partner Marketing Manager

PlanSource

Vincent Branchesi

Director of Group, Voluntary & Worksite Benefits Product Center of Excellence

MetLife

Agenda

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§ OpportunityIsKnocking:ü BenefitsLayingtheGroundworkforaThrivingWorkplace

§ PuttingDownRoots:ü EmployeeLoyaltySpringsOutofUncertainty

§ TheHumanTouch:ü Delivering BenefitsValuethroughConsultativeEngagement

§ BetterTogether:ü EmployersBenefitfromSmartRelationships

§ ChecklistForSuccess:ü MaximizeYourOpportunities

Opportunity IsKnocking:BenefitsLayingtheGroundworkforaThrivingWorkplace

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§ Growingopportunityforemployerstohelptheirbusinessessucceedbyfurtherenrichingthebenefitsexperienceforemployeesacrossgenerations.

§ Asworkerscontinuetonavigatefinancialuncertainty,theyareputtingdownrootswiththeiremployers– andinturn,seekingmorebenefitssupportandguidance.

§ Employerscancapitalizebynotjustsponsoringbenefits,butactivelypromotingsolutionsthatresonatewithemployees.

§ Acommitmenttoeducation,communication,andstrategicrelationshipscanhelpcultivateahappier,healthier,andmoreloyalworkforce.

PuttingDownRoots:EmployeeLoyaltySpringsOutofUncertainty

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PuttingDownRoots:EmployersRemainFocusedonKeyBenefitsObjectives

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TheHumanTouch:DeliveringBenefitsValuethroughConsultativeEngagement

Rankedas“musthaves”byemployees Offeredbyemployers

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TheHumanTouch:DeliveringBenefitsValuethroughConsultativeEngagement

GapsinEmployeeUnderstandingContinuetoExist

§ Workersstillunclearastothepracticalvalueofmanyunder-utilizedbenefitsolutions

§ Mostemployersunderstandhownon-medicalbenefitsprovidearangeoffinancialprotection

§ Only47%ofemployeesbelievethatsupplementalhealthbenefitscanclosethesegaps

ü Effectivecommunicationisastrongdriverofanemployee’sconfidenceintheirbenefitselections

ü Employersshouldevolvetheirenrollmentstrategiestohelpemployeesbetterconnectthevalueofnon-medicalbenefitstotheirday-to-daylives

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BetterTogether:EmployersBenefitfromSmartRelationships

§ EmployersstillstrugglingtounderstandcoveragestructuresandbenefitofferingsoftheAffordableCareAct.

§ Asemployersreassesstheirbenefitsstrategiesintheinterestofcontrollingcosts,somearecontinuingtolooktoexchangesandhigh-deductiblehealthplans(HDHPs).

§ A2015LIMRAreportfindsthatwhileoneineightknowprivateexchangesareonlinemarketplaces,oneinthreeemployersdon’tknowthat:*

• Definedcontributionfundingcanbeused• PrivateexchangesarenotpartoftheAffordableCareAct• Ancillarybenefitscanbeoffered• Theycanselectwhichbenefitsfromtheexchangetoincludeintheirplan

*Transforming theMarketplace: Employers’ViewofPrivateExchanges, ALIMRAConsortium StudyFinalReport,RichardW. Hekeler,Ph.D. StephenG.Wood,May2015.LIMRA.

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BetterTogether:EmployersBenefitfromSmartRelationships

Amongemployersconcernedaboutdatasecurity,57%arelikelytooffersinglecarriervs.just24%amongthoselessconcernedwith

datasecurity.

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• Recommendcustomer-focusedsolutionsthatprovidemoreaccessandchoice

Seekoutanexperiencedcarrierandbest-in-classthirdpartiesthatofferflexiblesolutions tomeetstrategicobjectivesnowandastheyevolve.

Forgestrategicrelationshipsthatcanhelpachieveeveryone’sgoals

Workwithasinglecarrierthatprovidesawiderangeoftraditional andvoluntarybenefits.

Workwithexpertswhocanimplementaneffectiveemployeeengagementprogram

Collaboratewithknowledgeableexpertsyoucantrusttohelpaddresstoday’sbiggestbenefitchallenges.

Takeadvantageofinnovativetechnologyandexceptionalservicethatforadministrativeease

Lookforahighlevelofservice,engagingenrollment,andeaseofadministrationthatstreamlinesprocessesandprovidesaddedvalue.

ChecklistForSuccess:MaximizeYourOpportunities

ThankYou

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VisitBenefitTrends.MetLife.comforadditional findings, insights,andresourcesfrom

MetLife’s14thAnnualU.S.EmployeeBenefitTrendsStudy

Increase participation by offering products on a proven sales platform

Provide a friendly enrollment experience for core + voluntary benefits

Take advantage of built-in integrations to reduce implementation times

Opportunity to offer more product lines

Value of MetLife and PlanSource Relationship

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Three of the top five health insurers and eight of the top ten voluntary insurers use PlanSource as a sales enablement platform

PlanSource Advantage Program

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MetLife and PlanSource

Available Product Lines

Why Choose MetLife with PlanSource

Online Benefits Engagement Platform

Consumer-Friendly Shopping

Real-Time Managed Integration

Participation- Based Credits

Educational Tools and Content

Compliant and Secure Technology

Dental

Voluntary Term Life

Employer Paid Term Life

Accidental Death

& Dismemberment

Vision

Accident

Voluntary AD&D

Long Term Disability

Short Term Disability

Critical Illness

Hospital Indemnity

PlanSource Video Library

• Short, animated videos that are entertaining and easy to understand

• Helps employees understand the value of voluntary benefits

• Free to all customers to use inside or outside of our system

• Used during OE and for year-round education and communications

MetLife Videos to Educate & Engage Employees

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Want To Learn More?

ContactourExperts:PlanSource – CatCarlos,PartnerMarketingManager

cat.carlos@plansource.comMetLife– ToddA.Smick,3rd PartyRelationshipManager,

tsmick@metlife.com

VisitMetLifeatEclipse:July20th- 22ndParkCity,Utah

www.plansource.com

One Source. Many Benefits.

Confidential and Proprietary 22

Q&A

MetLifehasapproved thecontentrelating onlytoMetLifeproducts listed onthisadvertisement.MetLifemakesno representations with respect toPlanSource orthebenefits thereof.

AbouttheStudy

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MethodologyMetLife’s14thAnnualU.S.EmployeeBenefitTrendsStudywasconductedduringNovember2015throughJanuary2016,andconsistedofthreedistinctstudiesfieldedbyORC,oneoftheworld’slargestresearchcompanies.Theemployer surveycomprised2,508interviewswithbenefitsdecisionmakersatcompanieswithat leasttwoemployees.Theemployeesurveycomprised2,612interviewswithfull-timeemployeesages21andover,atcompanieswithatleasttwoemployees.

AboutORCInternationalORCInternationalisaleader intheartofbusinessintelligence.Theirteamsarepassionateaboutdiscoveringwhatengagespeoplearoundtheworld.Bycombiningqualitydata,smartsynthesisandbestinclassdigitalplatforms,ORCdeliversinsightthatpowersthegrowthanddrivesthefutureoftheirclients’businesses.TolearnmoreaboutORCInternational,visittheirwebsite,www.orcinternational.com.

AboutMetLifeMetLife, Inc.(NYSE:MET), throughitssubsidiariesandaffiliates(“MetLife”),isoneofthelargestlifeinsurancecompaniesintheworld.Foundedin1868,MetLifeisaglobalprovideroflifeinsurance,annuities,employeebenefitsandassetmanagement.Servingapproximately100millioncustomers,MetLifehasoperationsinnearly50countriesandholdsleadingmarketpositionsintheUnitedStates, Japan,LatinAmerica,Asia,EuropeandtheMiddleEast.Formore information,visitwww.metlife.com.