felicity badcock

8/2/2019 Felicity Badcock

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Supporting the mobile lawyer

6 March 2012

KING & WOOD MALLESONS

Felicity Badcock, Head of Knowledge Management


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Cover Uptake of mobile devices Mobile device use by lawyers

King & Wood Mallesons case study

The role of KM

Whats next?

Supporting the mobile lawyer


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Mobile device ubiquity

The number of mobile subscriptions in Australiaexceeds the number of people in Australia

Rapid uptake of mobile devices

Apple has created agenuine desire for a moretactile, armchair-computingexperience. Gartner

expects 64 million tabletsto be sold worldwide thisyear, and more than 100million next year.

Juliette Garside,The Age, November 2011


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Enterprise mobile

Managers with iPads

51% always use the device at work

40% sometimes use the device at work 79% use the device when outside the office

Source: Peter Burrows, Bloomberg, February 2012


92% of Fortune 500

companies are testing ordeploying iPads

Jordan Golson, MacRumours, October 2011


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Enterprise mobile More than 7,000 business focused iPad apps

Many are mobile versions of desktop apps


A growing number ofcompanies from GE toIBM to Standard

Chartered are buildingcustomized corporateapps.

Michal Lev-Ram, CNN Money, June 2011


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How are lawyers using mobile

devices?


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US lawyers 90% use a smart phone for work

Between 40% and 56% use tablets for work

Source: ALM Legal Intelligence Mobile Technology SurveyThe American Lawyer, November 2011

Source: 2011 Apple in Law Offices Survey

SLAW, December 2011

Mobile device use by lawyers

Firms are underpressure from lawyers to

use devices such asiPads and smart phonesat work

Daniel Pollick, DLA Piper International CIO,Legal Week, November 2011


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Source: ILTA 2011 Technology Survey, October 2011

Mobile phone devices in use at law firms

BlackBerry OS 91%

iPhone 80%

Android OS 60%

Windows Mobile 25%

Palm Pre/Pixi 7%

Palm OS 5%

Nokia OS 2%

Symbian OS 2%


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Source: ILTA 2011 Technology Survey, October 2011

Tablet devices in use at law firms

iPad 74%

None 25%

BlackBerry Playbook 9%

Motorola Xoom 6%

Samsung Galaxy Tab 4%

HP Slate 2%

Other 1%


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Benefits of mobile technology for law firms


Increased flexibility 91%

Better client service 87%

Increased productivity 83%

Improved access to data 69% Better collaboration 42%

Cost savings 10%

Other 1%

Source: 2011 Am Law Tech Survey


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Apps


Autonomy WorkSite

documents and emails

GoodReaderPDF reader

Skypevid con, IM etc

Dragon dictatedigital dictation

AustlIIcase law and legislation

Flipboard

social media

Numbers

spreadsheet

NewsRack

RSS Reader

iBooksebooks

Kindle

Kindle ebooks


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King & Wood Mallesons

case study


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Innovation Agility, adaptability and mobility

The ability to adapt to a changing environment byrecognising where change is needed and making thosechanges quickly and effectively


While some firms areplaying with iPad apps,others have decided

that the key is to providefull mobility of data totheir legal teams

Mary Abraham, Counsel, Debevoise &Plimpton LLP, September 2011


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Support for iPhones and iPads 680 iPhones

150 self-funded iPads



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How are our lawyers using tablets and smart phones? Mail - work and personal

Calendar - work and personal

Web browsing

iBooks - legislation

PDFs - legislation

Apps - AustlII

Dictation - Dragon dictation

Communications - Skype, Viber

Documents - Connect app

Matter, client and people data - Connect app



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What are the benefits of using an iPad for work? Easy access to everything that is needed

Easier to use and read than an iPhone

Light weight and small enough to carry

Alternative to a laptop when travelling Apps such as Skype and Viber allow calls at little or no cost

Ability to combine work and personal calendars, contacts and email

Connects via WiFi or 3G



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Connect iOS app Desktop functionality Superior user experience

Native iOS App

Available from the App Store Secure infrastructure

Fast data delivery


Connect enables amore nimble and

responsive service

offering to the firmsclients.

Gerard Neiditsch, Executive DirectorTechnology, King & Wood Mallesons

A live window into the firms critical business information


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Connect iPad and iPhone app


I have found Connectvery useful. It is a very

quick reference torecent documents that Ihave dealt with.

Partner, King & Wood Mallesons

Calendar

Contacts

Presence

Matters

Clients

Financials

Documents

Phone control

Search


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The role of KM


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KM Business requirements

Feedback

KM content

Legal Project Management Digital media and ebook strategy

Role of KM


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ebooksurvey of iPadusers

87% of respondents read ebooks on their iPads

Role of KM

Books for pleasure 35%

Professional reference materials, eg legislation 30% Professional texts 18%

Which ebookreader do you use?

What kind of ebookcontent do you read?

Would you prefer an ebook instead of print for core legislation such as The Corporations Act?

No 62%

Yes 38%


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Role of KM

ebooks


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