feel fabulous with the most sparkling home on the block

SPECIAL HOMEOWNERS REPORT - 2013

“Feel FABULOUS with the Most SPARKLING Home on the Block”

How to get Crystal-Clear Windows and a Spotlessly Clean

Home Exterior with just ONE PHONE CALL!”

Fore-Warning: Choosing the Wrong Window Cleaning

Company Can Be Hazardous to Your Sanity!

The GOOD NEWS Is This Exciting Report Reveals 5 Critical Check-Points You MUST-KNOW to Choose A

Top Notch ‘White-Glove Service’ Window & Home Exterior Cleaning Company

How ‘White-Glove’ Window & Home Exterior Cleaning Can Make You Feel Fabulous

“Steve Kirkpatrick & his crew (Kevin) were superb. Very professional & they take great pride in their work & really go out of the way to please their customers. No complaints!! Stunning outcome. I will recommend them to as many people as I can. I cannot say enough about Mr. Kirkpatrick or Kevin - outstanding. I have had a lot of work done on my house - these people should be cloned.” ~ Janice Love, Carrollton

From the Desk of: Steven & Susan Kirkpatrick Co-Owners of Squeegee Squad

Dear Neighbor, It’s clear to us that you care about your family and maintaining the ‘house’ your loved ones call home; otherwise you would not have requested this special report.

For that, Susan and I congratulate and thank you for being a dedicated home-maker! We’re also glad that you requested this report, because it’s important to choose the RIGHT Window Cleaning Company when you need your windows and home exterior cleaned. This implies a couple of things.

1. That there are WRONG choices you can make in choosing a window and home exterior cleaning company, and…

2. It’s better to choose a company for your window and home exterior cleaning needs instead of just grabbing a bucket of water and ammonia, a squeegee, a ladder and that pressure washer that’s been sitting gathering dust all winter and calling it your weekend project.

This short and helpful report will address both of these topics so that you have clear direction on how to best execute the task of having your windows, other surfaces and fixtures in your home and on your property cleaned until they ‘BLING’ like fresh-cut diamonds in the sun!

Window Cleaning, Though Overlooked By Some, Is Vital to Maintaining that Sparkling, ‘Like New’ GLOW of Your Home


Page | 3 ©Squeegee Squad SEVA (Turn Page Please)

Some homeowners just overlook and neglect having their windows and home exterior srufaces cleaned regularly. This causes a few unpleasant conditions that no one wants to live with, including:

The curb appeal and perceived VALUE of their property slowly, but surely, FALLS

The personal PRIDE and ENJOYMENT everybody deserves to have from properly maintaining their home DWINDLES

Day by day, an ever-deepening pit is being

dug as crud including: hard water deposits, mildew, mold, soot and other aggressors FESTER on your windows, doors, frames and sills, on the outside of your home, your roof, decks, sidewalks, (even your patio furniture!) making it harder to restore your home to its original luminescent glow.

What Gives?!? You NEED to have your windows and home exterior cleaned, restored, and saved from the savage elements of the environment so you can have some much needed… Peace of mind when you look out the window into the world with clarity, inspiring good

feelings and peace of mind; instead of your vision being obstructed by paint splotches, old paint, baked-in bird droppings and green-slime. Whether you’re in your car or in your home, the world outside doesn’t look too bright when viewing it through dirty windows. It’s just depressing!

Pride of ownership when you pull up to your home with the SPARKLING clean

windows and exterior; bringing back that coveted ‘like new’ appeal to your property. And imagine how it will feel when you have friends and family come over; you won’t have to suffer the embarrassment of having smudgy, dirty windows or the telltale Virginia green slime on your front patio deck and furniture. You’ll feel proactive, responsible and tidy as you open up those curtains and raise those blinds to let the sun shine in through your immaculate windows and sparkling home exterior surfaces.

Sense of well-being that you get when you know you’ve done everything you can do to maintain your home, right down to cleaning your windows, gutters, roof, deck and other

Too bad you can’t see the kitty!



“Squeegee Squad is one of those rare companies that you can actually say that they take genuine pride in the work that they do. They are very friendly and courteous. The owner ensured that I was entirely satisfied with their work and went above and beyond to make my house stand out. Even my neighbors were impressed with the difference and are considering hiring them in the near future. I would definitely use them again!” ~ Vincent Alegre, Smithfield

surfaces regularly. When your kids are running around the house, you’ll know they feel good at home because they’re living, playing and growing in a clean and safe environment. How you maintain your windows and home will likely dictate how your kids clean and maintain their home and windows when they are in charge of a home.

Value of your property that will likely increase by maintaining clean exterior surfaces, especially windows, door frames, fascia, soffits and other blemished surfaces. You’d be surprised how far something as inexpensive as window cleaning and home exterior washing can go to boost the value of your property. And in this market, when some experts still don’t consider it a good time to buy real estate, you need all the help you can get!

5 Critical Check-Points You MUST-KNOW

Before Choosing a Window Cleaning Company Now that we’ve talked about why window cleaning and home exterior cleaning is so important, let’s look at why you need a window and home exterior cleaning company and, also, why you need to be extremely careful about which company (s) you choose to go with. Better still, we’ll show you how you can select one window cleaning AND home exterior cleaning company that actually provides premiere, ‘WHITE-GLOVE SERVICE,’ the best

service available backed by a Triple Money Back GUARANTEE*! CRITICAL CHECK-POINT #1: Ensure Your Service Provider Uses the Right Tools For the Job Many “do-it-yourselfers” Google, “how to clean windows,” go out and grab the materials they My wife, Susan, always felt like this after

trying to clean our windows!



think works best and give it a go. There are several reasons this isn’t a good idea, particularly if you have a lot of, large number of, hard-to-reach and/or especially dirty windows in your home. Sure, a squeegee and water are the basic equipment needed to attempt a window cleaning job; but, more than likely, you won’t use ALL the proper cleaning tools, chemicals, even water for the job. When the complexity of the job grows, so does your likelihood of failing to get the windows clean AND possibly injuring yourself and/or your home. Anything you use to clean a window may just leave a nasty residue that attracts more dust, dirt and smudges than you started with. You’ve also got to be careful about your wooden window frames which may discolor when exposed to the wrong cleaning solutions. You might open a whole creepy, crawly can of worms by playing “Joe Window Cleaner!” Though it may seem easy enough but cleaning all the windows in your home can be really cumbersome, frustrating and messy. Plus, smudges, spots, and streaks can be hard to remove from windows. The old expression, “you know just enough to be dangerous,” may apply! You may just need to freeze, drop the squeegee and back away slowly before you harm yourself or others. Just call a professional to save yourself some time, energy and maybe even your life! But hold your horses a minute there partner. Before you Google-search ‘window cleaners’ or pressure washing you should be fairly warned that not all so called professionals use the proper tools for the job. Most “window cleaners” should be called “glass” cleaners because that’s all they clean – the glass. They don’t touch your window frames, the seals or the sills. General window cleaners have an “inside” term they like to use – “banging out glass”. We sure don’t want to “bang out your glass”. When we say we clean your windows, we are talking about the ENTIRE WINDOW- frames, the seals and the sills. Results of Using the Wrong Window and Home Exterior Cleaning Company: Short List of Problems You May Suffer if Your Window Cleaner Uses the Wrong Tools Scratched Glass – This issue can be avoided by hiring a window cleaning company that has trained individuals who know how to educate the customer before the problem occurs and by properly using the right tools. Untrained window cleaners can sometimes leave scratches on

Ouch! That Hurt!



“{Squeegee Squad} cleaned windows, inside and out, including screens, and skylights, cleaned fireplace glass, vacuumed garage ceiling and walls, and cleaned floor, garage windows and blinds, pressure washed driveway and sidewalk, removed mold and mildew from dormer, front porch and all trim, and pressure washed deck.

Beautiful job! I couldn't be happier! The deck turned out to be quite a challenge (after much neglect) but they did a fine job. The whole team was very professional and obviously took much pride in their work -- and it showed! I will definitely be using Squeegee Squad again. Thanks for a job well done.” ~ Janet Shields, Smithfield

glass if the right window cleaning tools and proper window cleaning techniques are not used. Scratched glass is most commonly found with tempered glass. Improper Gutter Cleaning – Some window and gutter cleaning companies don’t understand how to properly clean your gutters. Contaminants on the gutters consist of dirt, mold, mildew, blue-green algae, bird droppings, and rain pouring over your roof and dripping over the side of the clogged gutter. Some black streaks and dots are the result of electrostatic bonding of tar and asphalt runoff from roofing materials and other contaminants that attach themselves to your windows, gutters, downspouts, fascia, soffits, etc. These streaks cannot be removed with power washing. They must be removed by special chemicals and detailing procedures, most of which require doing it by hand. The right way to clean gutters is inside and out – remove debris from inside and mildew, blue-green algae, etc. from the outside, downspouts and soffits. Results of Using Squeegee Squad and Our ‘White-Glove Service’: With Squeegee Squad you can rest assured that when we leave the job, your gutters, windows and property will be in better condition – just as they should be. We use the latest and most effective tools on the market, special cleaning products that remove a host of grime from your windows that are not found in stores and the most sophisticated equipment to ensure luminescent, crystal-clear windows and home exterior surfaces.

Accident-Free, ‘WHITE-GLOVE SERVICE’ Every Time – Windows are safely cleaned through the proper use of Danish blades, specialized squeegees and cloths, our pure “secret formula” streak-free solution (many window cleaners just use cheap dish soap – which leaves a smudgy film), professionally equipped ladders and the occasional use of water-fed poles that uses a deionized solution many window cleaners don’t even know about. With windows as clean as we’ll get them, you’ll feel like a million bucks when you draw the curtains and let the sun shine in on a bright day.



With our unique “home detailing” process, your home’s exterior receives an extremely thorough and methodical cleaning that restores your home to its original “show quality” beauty. Watch in amazement as the “Squad” removes years of built up grime, mildew, green slime, nasty spider webs and more from your home’s gorgeous windows, roof and exterior surfaces using good old-fashioned elbow grease applied with tender-loving care, expert cleaning techniques and the right combination of our special eco-friendly detergents. Your home will absolutely sparkle in Southeast Virginia’s sunshine!

We’ll Get Your Windows So Clean You’ll Think You They Weren’t There! CRITICAL CHECK-POINT #2: Ensure Your Service Provider Uses the Right Techniques & Procedures for the Job Believe it or not, not all window cleaning technicians have been properly trained for the job they’re doing. A lot of these businesses are operated by fly-by-night guys who are here today, gone tomorrow. Results of Using the Wrong Window Cleaning Company: Short List of Problems You May Suffer if Your Window Cleaner Uses the Wrong Technique Smudges – You won’t think it but there are window cleaning companies out there who use questionable chemicals, the wrong solutions and old tools that leave smudges, streaks and perhaps a bigger mess than you had at first when you see the light held up to the glass. Some windows are damaged by hard-water stains and many window cleaning companies just can’t get them clean. We are experts in restoring glass to its original luster. There’s nothing worse than for you to have your windows cleaned, the sun comes out and reveals the disastrous job; windows full of smudges, streaks and stains. Arrrgg! Gutter Damage – Some window cleaning companies don’t use the proper ladder for gutter cleaning, which risks damaging them. Our gutter-friendly ladders do not rest on the gutters or risk damaging them. Plus downspouts are checked and cleared as needed.

The stain on this window was pretty tough to get off!



Be sure your company offers a superior guarantee!

“{Squeegee Squad} cleaned windows inside & out in our two story home. Vacuumed drapes in two rooms cleaned two very large chandeliers. They reviewed the job made suggestions gave us a price (pleased us) performed as he said he would could not be happier!” ~ JA Shirley, Suffolk

Property Damage – Yes, it does happen, and especially with technicians who haven’t been properly trained. I could tell you some real horror stories here but let me just say that when you allow someone into your home or onto your property, you’re subjecting yourself to that company’s level of service, systems and procedures, training and professionalism. I wouldn’t risk working with a

company who didn’t offer some sort of superior promise, guarantee or commitment to excellence in service;

and provide you with proof of adequate insurance coverage for accidents; it’s just too risky. Results of Using Squeegee Squad and Our ‘White-Glove Service’: At Squeegee Squad, Susan and I have personally experienced poor service from home service companies, including window cleaners, and we’ve also experienced service that made us say “WOW…They were awesome!” Sense of Stability with Consistent, ‘WHITE-GLOVE Service’ – Our window cleaning service is our “Signature Service” and we utilize a five-step window washing process. We use a highly effective, safe, non-toxic solution that is not harmful to the environment. You deserve to enjoy the peace of mind in knowing that your window cleaning service provider is delivering excellence – ‘White-Glove Service’ – each and every time you have your windows cleaned.

CRITICAL CHECK-POINT #3: Ensure Your Window & Home Exterior Cleaning Service Provider is Helpful & Provides Good Advice Many homeowners may not be aware of all of the services a good, professional exterior home cleaning company can provide and why they’re needed. You may not know how often you should have your windows and home exterior services cleaned and why it’s important. The same with gutter cleaning, roof cleaning, deck cleaning and pressure-washing your home.



Results of Using the Wrong Window Cleaning Company: Embarrassment – Meanwhile your home could be growing into an unpleasant, unsightly place to live, making you ashamed to invite friends and family over into your home. Some people become too embarrassed to see their neighbors outside and to pull up to their own driveway because of oil stains on the concrete, rust marks on the sidewalks, grime buildup on your window and door frames or brick exteriors.

Isolation – Yes, this is real! As your windows, gutter, roof, driveway and other exterior and interior surfaces and fixtures grow dirtier, seemingly, by the day, you will become overwhelmed by magnitude of the job that needs to be done to restore that ‘like new’ glow your home once had. This will cause you refuse inviting guests over to your home and thus, isolating you. It’s deep stuff, but it’s truer for more people than you may think.

Failure to Detect HEALTH HAZARDS – This is a major point in and of itself. A common problem with windows and other surfaces and crevices in and outside of your home is MOLD, MILDEW, SOOT and other health hazards. There’s a lot of window cleaning service providers who don’t know how to check for these serious concerns or how to treat them. The growth of mold on windows has led to health problems for homeowners and their children. Did you know that your fireplace, either gas or wood, even your gas cooktop releases a greasy, sooty film on your home surfaces including your windows? As this stuff builds up on your windows over time it’s like you’re slowly going blind. You probably don’t even notice it at first! Even residual skin and hair oils from your own body become airborne during your hot shower causing the oils to stick to the walls and windows in your bathroom! But when your windows professionally cleaned, there is no trace of this gunk left on your window surfaces. You can actually feel the bright clean sunshine streaming through your windows into your home! It’s like being able to see clearly again! Financial Burden – Some homeowners have had to replace their windows, gutters and roofs due to the failure to detect early signs of mold growth or other problems. Most home owners don’t realize that their windows and home exterior isn’t just dirty. It’s INFESTED! Infested with growing organisms that actually eat and destroy wood, deteriorate your roof and infiltrate your

Buildup of Mold on Window & Frames



“{Squeegee Squad} expertly cleaned the exterior of my house, driveway, and walkways. The Squad arrived right on time and got right to work. I had a very large job for them considering the exterior of my home was black with mold and mildew as well as my driveway and walkways. I was so surprised when I returned home to see what looked like a different house. I could not believe just and fresh and new it looked. I have been embarrassed to have people over for so long and now I have a home that is clean and am proud of. I am a huge fan. The Squad was very professional and thorough.” ~ Richard Farnsworth, Smithfield

bricks. Mildew, Mold, Bacteria and Algae! They are costing your money! Their cost is far higher than that of hiring the right company to do the job. What’s worse, some families have even had to move out of their homes altogether because of the full-blown infestation of mold and other contaminants.

But it’s NOT Your Fault! We Can Change All That! Results of Using Squeegee Squad and Our ‘White-Glove Service’: We care about others and are in this business to serve you and make you feel ‘at home’ in your own home by cleaning it and restoring it to its “like new luster” as much as is professionally possible! Host Friends & Family with Confidence – Imagine hosting parties, dinners, holidays, small groups and other activities in your home and being doted on for how well you maintain your home! You can have spick n’ span windows and home without ever breaking a sweat by choosing Squeegee Squad.

Maintain That ‘Like New’ Look & Feel – Since we recommend the needed services to you and we keep track of your scheduled services you never have to worry about letting your beautiful, well-kept home going down to the dumps. That’s why we recommend to each of our valued customers to have their windows cleaned at least twice per year. Keeping your windows regularly cleaned gets us in and out of your home lickety-split. The spring and before the holidays are two ideal times to have your windows cleaned but here in Hampton Roads, we can clean your windows any time of the year! We also recommend you have your gutters cleaned at least once a year. When your gutters are full of leaves and debris (I just removed a 4’ pine tree (!) from a gutter – GULP!) it causes the rain water to overflow the gutter. All that dirty water spatters muck all over your freshly cleaned windows!



Protection From Health Hazards – Our team is well-trained and they have a detailed check-list of things to inspect to ensure that the surfaces we’re taking care of are free from any health hazards or growing infestations. With my undergraduate degree in Marine Zoology, I’m able to detect which type of organism is growing on your home, windows, roof, decks and even your

patio furniture. Our house and roof wash systems lasts 4 to 6 times longer that pressure washing. You see, pressure washing alone attacks mold, mildew, bacteria and algae on the surface. The stain may be gone, but I guarantee you it will be right back. Our wash systems are engineered to kill these organism pests on contact. You can rest easily knowing that your windows and home exteriors will be thoroughly cleaned and all traces of invisible

contaminants will be wiped away for the health of your family! CRITICAL CHECK-POINT #4: Be Sure Your Window Cleaning Company is Licensed, Bonded, Insured – including Workmen’s Compensation Insurance and do Employee Background Checks! There are a lot of fly-by-night window and home exterior cleaners out there who aren’t bonded and insured. Also, these certificates can easily be downloaded from the internet and

someone can type their information in to appear legitimate. Be sure to double check any contractors and verify that they are insured. You must be careful who you hire! Using an un-insured worker at your home could COST YOU YOUR HOME if they are injured on the job. There are cases where a homeowner hired an unlicensed/uninsured company, someone got hurt and the court ruled that the homeowner was the defacto employer and responsible for medical expenses, lost wages and even permanent disability costs. Any cleaning using ladders and requiring roof work is a hazardous activity and the risks involved should not be treated lightly.

Snails leave these trails while they eat the Black Algae on this roof!



At Squeegee Squad, we’re fully insured for liability and workers compensation; meaning that our insurance covers liability issues that may arise in the course of someone’s work. If one of our cleaning technicians is injured in a fall off a ladder, our insurance provides compensation, not you or your insurance carrier. And Squeegee Squad covers each and every employee (and the owner) with full Workmen’s Compensation Insurance. Did you know that in Virginia, the owner of the company does not need to carry workmen’s compensation insurance?

We are fully bonded. It includes other protections, including coverage if the job is not completed. If a window cleaner walks out on a job, the client can make a claim on the bond and be compensated.

Owner & Employee Background Checks: This is a very serious issue that many people don't fully appreciate. Many service businesses are given to making a quick profit usually by shady or irresponsible acts. Let me give you an example of an irresponsible act: Most service company owners believe that the most important thing is price. They believe that homeowners don't care about who comes to their home or business, as long as it's cheap. In some cases they are correct but this is usually because the homeowner doesn't understand the dangers involved. Some business owners knowingly send violent convicts into homes either because they don't care, need someone to work inexpensively so they can be the lowest bid or they simply believed a story about how the person got a "bum rap". Many times, the business owner believes they have "radar" and can tell in an interview if someone is bad. Or they may have their staff do a quick driving record and local criminal record search for the last two years. Many times, the offender is the business owner himself! Squeegee Squad uses a third-party company called AskTheSeal.

They perform criminal and sex offender checks (for the past six years!) on the owners but also the employees who interact with your family. You can see for yourself – go to www.AsktheSeal.com – type in “window cleaning” and our zip code “23432”.

All this assures you of safe, professional, and responsible service every time we clean for you.

http://www.asktheseal.com/

http://www.asktheseal.com/



“{Squeegee Squad} Soft wash & hand wash all gutters, soffits and trim; remove branches and pine needles from roof; per carbonate / wash dock; bleach & scrub vinyl deck fence / rails and Trex deck, including steps; clean interior / exterior of outdoor light fixtures; clean exterior of all windows.

From speaking to their professional office staff for scheduling, to having the owner personally come out to give us an estimate, to the actual completion of the work - it was an amazingly wonderful experience and company to do business with. The workers were courteous and very much hard-working from the start to the finish of both very hot days. Steven was on-site to make sure that everything was done as quoted. They were able to make our Trex deck look new again. The soffits, which we could have never reached to clean, also looked like new! There was no way possible that we could have gotten on our roof to clean off years of accumulated pine needles. But, they did it!

The total experience was so great that I've already passed out 6 of their business cards to co-workers and friends. From now on, I will only call on Squeegee Squad to take care of my home, deck and dock!” ~ Kathy Taylor, Suffolk

CRITICAL CHECK-POINT #5: ONLY Work With a Window and Home Exterior Cleaning Company Who ‘Puts Their Money Where Their Mouth Is’ Check the websites of other window and home exterior cleaners and I’ll tell you what you’ll find; a whole lot of bark and no bite! There are a lot of promises made of great services by most window cleaning companies but NONE are willing to put their money where their mouth is, until Squeegee Squad came to town! We don’t just say we are the window and home exterior cleaners, who provide ‘White-Glove Service,’ we guarantee it times three!

Try Us Out Risk-FREE With Our…



“TRIPLE MONEY BACK WHITE-GLOVE SERVICE GUARANTEE”

That’s right, you should NEVER work with another window cleaning and home exterior cleaning company if they’re not willing to put their money where their mouth is like we do. It ensures you get ‘white-glove,’ concierge service every time. You’ll be left with nothing more to say than, “WOW!...,” when we leave your home. Tender-Care GUARANTEE #1: Too many window cleaners mess things up at the customer’s home. Not us! We provide grade-A service just like we say so we’re putting our money on it. If we mess anything up on your property or in your home, we’ll fix it or replace it with no weaseling out, ever! Weather-Proof GUARANTEE #2: Most people are afraid to have their windows cleaned because they don’t want the weather to play a cruel trick on them and rain in their freshly cleaned windows. With Squeegee Squad, and ONLY with us, you are protected by our 7 Day Weather-Proof Guarantee! If it rains within 7 days after your windows were cleaned (and your gutters aren’t clogged!) and the rain left a new mess, just call us and we’ll come right back out and clean them again at no charge! WOW! Service GUARANTEE #3: Far too many home service technicians and business owners think that serving the customer is only about getting the job done right. Well we’ve taken ‘service’ to the next level! This is ‘White-Glove Service’ or your money back! If you, your kids and your little poodle ‘Fluffy’ (or your blood-thirsty, slightly-crazed cat ‘Tiny’) don’t feel you’ve been catered to, served well and treated like royalty, just let us know and if there’s something we can fix, we’ll fix it; if not, we’ll gladly refund you!

This MONEY BACK GUARANTEE is provided by Steven & Susan Kirkpatrick On the date of your White-Glove Service!

There’s not a single other company in the United State, let alone within a 100 mile radius, who’s willing to guarantee such service. We do it because we know the value of excellent, 5-star service and want you to finally enjoy a window cleaning and home exterior cleaning service provider you can count on to deliver this kind of service to you time and time again.



“{Squeegee Squad} washing all the windows in our home both inside and out, replaced screens and cleaned all tracks. My experience with the Squeegee Squad from the estimate to the completion of the project was so positive and amazing. The take great pride in doing their best. All of them, Steven, Susan, Kevin and Will were a pleasure to work with and our windows sparkle!! Thank You Squeegee Squad.” ~ Cinda Zacks, Norfolk

Why We Deliver So Much

Homeowners deserve the best, especially when inviting service people into their home to work. Sadly though, the window cleaning and home exterior cleaning industries are filled with unprofessional people who are just trying to get by and make a quick buck. You may be afraid to hire a window or home exterior cleaner thinking they don’t shower and shave regularly! The GOOD NEWS is that we’ve changed this business with what we deliver. We’ve taken this business to that of a concierge, valet, and ‘white-glove service’ level any meticulous homeowner can afford.

Being an Executive in the Wealth Management Division of U.S. Trust Company, a private bank, for 21 years, earning an MBA from the Stern School of Business at NYU with an undergraduate degree in Marine Zoology, I don’t fit the bill of a typical owner of a window cleaning business. When I was with U.S. Trust Company I worked with many small business owners, but I knew it was not the same as having “my own” business – I believe that running my own business actually makes a difference in my community. Here’s a little bit about me: When I was in high school, I ran my own grass cutting business. During that time, out of necessity, I rebuilt and maintained my

own cars. In college I worked in a cellular biology lab and as a scientific glass blower. When I was first married I assisted my father-in-law in his electrician’s business. I’ve always been handy in the shop, and built many items for my home, including mantels and bookcases, installed tile flooring, and, most of the time, I am my own plumber and electrician at my home. I currently volunteer my knowledge of biology to the Nansamond River Preservation Alliance.



But the real reason I started this business lies within the character and spirit of the most beautiful woman in the world and love of my life – Susan Jane Kirkpatrick. I decided to start this business because I love giving her one of her wishes - the fabulous feeling she gets and the brilliant smile I get from her when she has her home freshly cleaned. We believe it is our duty to give that feeling to other home owners – because you really do feel fabulous when your home is wearing its “Sunday Best”! We’ve used the services of various window cleaning and other home service companies for years and know what we absolutely love and what we hate. With this careful insight, we set out to build an organization that solved the problems we’ve seen in this business for years and our ‘White-Glove Service’ through Squeegee Squad is the result. We work together to hand-pick and meticulously train the best of the best technicians for this industry. We specifically look for military and reservist personnel. We pay them well and invest in them so they feel great about themselves and treat customers with the utmost respect and care. We’re a tight-knit team who are here to make clean windows, sparkling homes and happy families in our community. When you have dirty windows and home exteriors the world outside your home starts to look gloomy and murky. A clean home not only makes you FEEL cleaner, brighter and happier about life but they quite literally MAKE the world outside brighter and clearer. Just as the eyes are the window into the soul, your home’s windows reveal what’s in the home and, likewise, they are the only way your family is able to view the outside world from inside your home. Thus, there IS a psychological connection between how your loved ones perceive the world outside your home based on how clear and transparent your windows are. Ok, you’re probably thinking “He’s gotten too ‘deep’ with this one,” right? Hey, maybe I have gone a little ‘Shakespearean,’ but seriously it DOES make us all feel better when we have clean windows and no more green-slime!! Just ask my wife, Susan!

Here I am testing river samples for e.coli bacteria!



“They sent out a mailer originally with all of their service information. We called them and they responded promptly. They did not pressure us to making an appointment. They were professional and friendly at the same time. They explained the details of their work and made sure we were happy. They did an excellent job with the services. Everything was put back exactly the way they found out. They made sure we were satisfied with the work and even gave us a gift bag.” ~ Mary Ellen Martin, Suffolk

Truth is, we’re not just about delivering sparkling-clean windows & homes, we’re here to make families feel fabulous in their home, so that when you drive up each day you feel that warm sense of pride, knowing you’re taking good care of your most valuable investment and that special place for your most cherished loved ones. We’d love to introduce ourselves to you by offering you our FREE Personalized “House Beautiful” Inspection & Consultation. Steven or one of our Client Care Technicians inspects your home using our 19 Step Inspection Checklist. Afterwards, you receive your personalized consultation about the trouble spots we found on your home and our suggested cleaning solutions. Our goal is for YOU to have the most Sparkling Home in your neighborhood! I hope you found the information you needed in our Special Report. I look forward to working with you on your home. Sincerely, Steven Kirkpatrick Squeegee Squad| Southeast Virginia P.S. In a nutshell, my wife, Susan, and I have changed the way window and home exterior cleaning service is done. No more slobs coming into your home, doing a half-hearted job and leaving your window screens laying in the grass for you to put back. That’s tacky and it happens all the time with second-rate window cleaners. No more shoddy service!

We offer you the service you deserve and want – breakthrough “WHITE-GLOVE SERVICE!” - with ONLY ONE EASY PHONE CALL! Just like all the fancy hotels, you just pick up the phone to call us and you get concierge, valet, first-class service that delivers transparent windows and exterior cleaning that will make your home glow from the outside and make the world look gloriously brighter from the inside! And with our meticulously trained Client Care Technicians who are hand-picked because of their character and good nature, you’ll FEEL FABULOUS by the time we leave!

P.P.S. After we complete your cleaning service, we leave you a very special gift for your home - a FENG SHUI EGYPTIAN LEAD CRYSTAL. A feng shui home is a home that looks good and feels good. This hand polished faceted crystal will contribute to your home’s good energy and compliment the look and feel of your newly cleaned windows and home. We also have some SURPRISE GIFTS (just like those chocolates left on your pillow!) that we can’t tell you about here – or they wouldn’t be a surprise!



We guarantee this is just a great service to have for your home – be sure everything is working well and there’s no HIDDEN contaminants festering around your windows and home exterior.

Call us today 757-255-4400 Or Visit: www.SqueegeeSquadSEVA.com

But hurry, our cleaning schedule is filling up FAST – we want you to have that fabulous feeling you will get with your sparkling windows and home right away! P.P.P.S. Oh, and don’t forget that ONLY with us is your investment and concierge service guaranteed every time with our exclusive “TRIPLE MONEY BACK WHITE-GLOVE SERVICE GUARANTEE!”

Read What More of Our Clients have to say about us!

“It feels so pleasant to sit by the fire in our den with our clean windows!” “At first I just wanted the outside windows cleaned. My house cleaner and I usually clean the insides of the windows. But when Steven offered to clean one of my windows on the inside, I saw a huge difference and immediately asked him to do the whole house on the inside as well as the outside. It feels so pleasant to sit by the fire in our den with our clean windows!” - A. Seaman, Suffolk, VA

“They even fixed the window I couldn’t get to open.” “I recently purchased a home that was neglected by the previous owner. The windows were really overdue for cleaning. Besides the years of accumulated dirt, grime, and paint, they actually had some blue-green algae growing on them! There was dust, caked on dirt on the sills and dead bugs in the tracks and on the seals. And Squeegee Squad cleaned it all. Steven arrived promptly for my free window consultation. He showed such care and concern for me and my home that I hired him right away. The window washers were prompt, professional, friendly, quiet, polite and most of all, paid attention to the smallest details. They went to town making my house beautiful again. They even fixed the window I couldn’t get to open. I received a beautiful “Thank You” gift when they were finished! Now my windows look stunning and they sparkle in the daylight! My whole house is brighter! I can't wait until my sister visits so she can see how wonderful my house really is! Thank you, Steven, for making me proud of my home again! -Elvira Flynn, Suffolk, VA

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“And when I saw how much work it takes to get your windows properly cleaned…” “My wife kept asking – and I kept promising – to clean our windows. I couldn’t bring myself to pay someone to do something I could do myself; I just never got around to it. I finally promised to clean them last Saturday, but I forgot that UVA was playing the Hokies that day, so still no clean windows. I finally relented and called Squeegee Squad – these guys are fantastic! My house looks great, our views of the river are crystal clear, and my wife is giving me all the credit! And when I saw how much work it takes to get your windows properly cleaned, I realized that this is one job I’m really glad that I didn’t try to do myself.” - Arthur Bradshaw, President of Home Video Studio, Suffolk, VA

“I thought I was slowly going blind. Now I realize it was just my dirty windows!” “I couldn’t remember the last time we had our windows professionally cleaned. We have a great house with wonderful views of woods, water, and marshland – but the view was spoiled by dirty windows and dusty screens. I also had a lot of mildew and green slime growing on the north side of the house that was just awful. Squeegee Squad came in and cleaned everything I wanted – and did an absolutely fantastic job, even scrubbing and vacuuming the tracks for my sliding doors. Steven cleans like Felix Unger on steroids – imagine an Action Hero with a squeegee in one hand and a scrub brush in the other. Check them out – you’ll love it!” - Tina Worth, Chuckatuck, VA “PS” from Nick Worth: “I thought I was slowly going blind. Now I realize it was just my dirty windows!”