FEEDBACK on

FEEDBACK#ILTACON 2o17

FEEDBACK on

FEEDBACK

Give feedback to make the

person do better and the

organization work better, not

to make yourself feel better.

@matthomann© 2017 F i lament LLC. A l l R ights Reserved .

Feedback doesn’’’ ’t work

unless you say you’re

giving it so they know

they’re getting it.

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The best feedback

focuses on what

someone did vs.

why they did it.

FEEDBACK on

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Sarcasm

isn’’’t

feedback!

FEEDBACK on

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Sarcasm

isn’’’t

feedback!

(Though it is often

taken as feedback)

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Feedback

isn’t a group

activity.

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At least half of the

feedback you give should

be positive. If not, then

it is only criticism.

FEEDBACK on

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Feedback works better

with “I like, I wish and I

wonder. …”

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Never ask

strangers for

feedback, ask

for advice

instead.

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View feedback

with as a

problem-solving

conversation.

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FEEDBACK on

FEEDBACK

Matt Homann

matt@thefi lament.com

@matthomann

GIVE ME SOME

FEEDBACK, PLEASE!

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