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    Presented by

    Nilesh Kamble

    IT SOLUTION OF FEDEX

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    Looking back 35years at the

    forefront of anevolving and dynamic,industry two things

    have remained:-constant at FedEx

    &the abilitywillingness of our

    customers to embrace

    . changeon

    behalf of ourcustomers

    Fred Smith...Founder & CEO, FedEx

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    Type Public Founded 1971 ,Headquarters Memphis USA

    , .Key People Frederick WSmith

    , &Chairman President CEO

    .Revenue US $ 37 953(billion 2008) . (Operating Income US $2 075 billion 2008) .Net Income US $1 125 billion

    (2008)

    CURRENTSCENARIO

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    FAMILY OFCOMPANIES

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    Woven around the complex structure of ourcountry through HUB and SPOKE .system

    .,Blue Dart Express Ltd India's premierintegrated air express carrier and

    ,logistics services provider has been oneof the largest Global ServiceParticipants of Federal Express

    , .Corporation since 1984

    ,From 1984 Blue Dart represented all FedEx,interests under a principal to principal, .arrangement in India

    SUPPLY CHAIN

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    HUB AND SPOKE

    city city

    citycity

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    FedEx Global Supply Chain Services

    technology platform offers features such:as

    .1 Order administration efficiently managethe processes associated with order

    fulfillment and transportation.2 Real time visibility provides a view into

    inventory at rest and in motionthroughout the supply chain.3 Connectivity provides multiple access

    points to key members of your supply

    chain

    ONLINE TOOLS

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    NEED FOR MIS IN

    - , . .Track of overnight packages 46 000 U S-drop off points

    - -The Problem Company's fast moving-customers and profitability of drop off

    points -The Need Access information -The Solution WebFOCUS

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    ( -COSMAT II Computerized On line System for, )Management Accounting and Tracking is a

    complete ERP system indigenously.developed by Blue Dart

    It interfaces with the Human Resources, ,Management Financial Management,Purchase Sales Monitoring Executive

    .Information and CRM systems

    COSMAT II

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    (SMART Space Management Allocation), -Reservation and Tracking is an in house

    - - -developed state of the art technology, -system which allows real time space and

    revenue management on the Blue Dart.Aviation network It ensures that the aircraft is filled

    ,profitably and that all customers with

    space confirmed on the aircraft have the

    assurance that their packages would.travel

    SMART

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    Operating and maintaining cooperative.business

    .Analysis FedEx Internal system data , -Provide analysis for mass 1 to1 marketing

    .and sales program Delivering right mix of services to the

    .customer

    ROLE OF WEBFOCUS

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    WEB FOCUS

    FedEx API

    Server FedEx Server

    2

    Customers Computer(PC, Web Server, etc.)

    Internet

    1

    3

    FSM APIs

    Transactions flow from customer s computer over the Internet.to FedExThe data is decrypted and routed to the appropriate server

    .within FedEx.The response is then encrypted and sent back

    1

    2

    3

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    Maintaining past and future data Fast delivery of routine reports to

    business analyst Ability to anticipate customer trend Direct link between distribution and supply

    chain operation -Power up communication and advance planning

    &GOAL SCOPE

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    Information Flow Quick and easy access to its global

    database Robust processing of information

    Easy generation of flexible reports Effective use of WEB

    SCOPE OFREPORTING

    Information

    DecisionMaking

    RealTime

    Tracking

    Reports

    PC

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    Enhance customer service Improve inventory management Optimize transportation costs

    Reallocate resources Control cost by ordering what you need when,you need it and have it delivered in time

    to meet your required level of service

    Mitigate your investments and inventory andinfrastructure

    ENEFITS TOCUSTOMER

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    :Strengths.1 - .Flexible and easy fornon technical users.2 Bussiness users no longer require IT

    .assistance to request report :Weaknesses.1 Webfocus will not be able to handle

    .anticipated volume of data.2 .Shift from technology

    LEARNINGOUTCOMES

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