fec: improving labor efficiencies by utilizing€¦ · felipe artiaga. title: powerpoint...
TRANSCRIPT
FEC: Improving Labor
Efficiencies by utilizing
New Technology
Today’s Agenda
• Explore how we use technology throughout our businesses
• HR/Onboarding
• Training
• Employee Scheduling
• Tasks & Checklists
• Forms & Inspections
• Employee Communications
HR/Onboarding
• Goal is to become paperless! Fill Out Application
Online
•Hiring Manager Approves Application
Employee Completes New
Hire Packet Online
•HR Approves All Documents
Employee Can Access Paystubs & W4’s Online or
Via App
• Less Calls to HR (Save $$ & Time)
Tech Tools for Training
• How are you training your employees?
• Manuals
• Videos
• Tests
• On the job training
• Role playing
Employee Scheduling
Tasks & Checklists
• Numerous checklists & task sheets are utilized across FEC’s
• Opening & Closing Checklists
• Ride Inspection Checklists
• Temperature Logs
• Cleaning Checklists
• Customer Service Audits
• The list goes on & on…….
• What can we do to make sure they get completed?
What we have learned:
• Less is better
• Take input from your staff on how to improve them
• Change with the season
• Have a system to alert issues or deficiencies noted on a checklist
• Putting them on an iPad or Tablet “Gamify” the task
• “Inspect what you expect”
Forms & Inspections
• Similar to checklists, Forms & Inspections are used across our FEC
• Ride Inspections
• Temperature Logs
Employee Communication
• Many digital platforms are available
• How do you manage users? (removal upon termination)
• Need to have employee buy-in / engagement
FEC: Improving Labor
Efficiencies by utilizing
New Technology
Kyle Allison
Marc Pollack
Felipe Artiaga