ABOUT US OUR STRENGTHS

ENGAGEMENT EXPERIENCECOMMUNICATIONSPersonalized, relevant, accurate and

�mely communica�ons through print and digital mediums.

Ac�vely engaged customers are less sensi�ve to pricing and more likely to stay

with the business.

Customer experience (CX) is the next ba�leground where business is going

to be won or lost.

Ma�er The Most! Customers

FCI enables organiza�ons transform their customer communica�ons processes to facilitate superior customer experience. We work with SMBs and Fortune 500 companies in banking, insurance, telecom, u�lity and healthcare.

60+ years’ industry experience

EMPOWERING YOUR

CUSTOMER COMMUNICATIONS

ISO 9001:2008, ISO 27001:2013 and PCI DSS cer�fied

Over 12 years extensive exper�se in GMC Inspire, HP Exstream, Doc1, XMPie, and now Doxee

Facts & Figures

What We Do

Our Associa�ons

CCM Strategy

Implementa�on Services

Migra�on & Version Upgrades

Enhancing CX

CCM as Managed Services

Managed Support

Assessment of current customer communica�on strategy, technology

and future roadmap.

CCM applica�on and integra�on - GMC Inspire, HP Exstream,

Doc1, XMPie, Doxee.

From legacy applica�ons to CCM pla�orms and version

upgrades.

110+ CCM experts to support your communica�ons.

Enabling SMBs create and deliver communica�ons at par with

industry standards.

Interac�ve Documents and Personalized Videos.

1 Billion+ Communica�ons Delivered Annually

110+ Seasoned CCM Experts

50+ Ac�ve Clients (10 Fortune 500)

Flexible Engagement Op�ons

Americas

102Madison Avenue New York, NY10 016, USA

India

255Okhla Industrial EstatePhase 3, New Delhi 110 020, India

+1 212 225 8430 | info@fci-ccm.com | www.fci-ccm.com

FCI CCM, Inc.