fast food industry ppt

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    FAST FOOD INDUSTRY

    Group Members:

    AbhilakshayAmit Mandal

    Ekta Rathee

    Pravata Ranjan

    Manish Aggarwal

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    Meal with low preparation time

    Prepared & served very quickly

    Served to the customer in packaged form for take-out/take away.

    Outlets can be stands or kiosks, which may provide noshelter or seating, or fast food restaurants

    Foreign fast foods chains are aggressively increasing their

    presence in India

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    Leading global food service retailer with more than 30,000 local

    restaurants

    In 1996, opened first restaurant in New Delhi, India

    Partners and their management teams trained extensively in Indonesia andthe US

    75% of the menu is Indianized

    Philosophy of Quality, Service Cleanliness and value(QSC&V) is the guidingforce behind its service to the customers

    Reconnect with customers through contemporary global marketingdirection I m lovin it

    Partners and their management teams trained extensively in Indonesia andthe US.

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    International pizza delivery corporation headquartered in Ann Arbor,Michigan US

    GOAL:

    L.Listen E.Empathize AApologize DDo what the customer need SStand

    by your promise CUSTOMER FOR LIFE

    USP- Home delivery in 30 minutes else free

    First store in India in january,1996

    Menu features pizza, pasta, oven-baked sandwiches, wings, boneless chicken,

    salads, breadsticks and a variety of dessert items. Its operations are ranked no.1 in for the past 3 yrs.

    Home delivery contributes about 60% of the revenues.

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    McDonalds

    Pricing

    The prices are same throughout the chain with no variation at all.

    Cost Leadership

    Cost effectiveness, time and differentiation Create new coffee and hygienic food to compete with new markets to

    earn more profits

    Quality, Service, cleanliness & Value

    Achieve best Value by offering best quality while keeping prices

    reasonable

    McDonald's India has established close relationships with local suppliers

    who provide McDonald's with the highest quality, freshest ingredients to

    make its products

    Branded Affordability

    Introduction of the soft serve cone, a product with universal appeal

    Alignment between the Company, franchise and suppliers

    Globally committed to sourcing almost all of its products and ingredients

    locally in its country of operations

    Restaurant Operations Improvement Process

    Multiple time, exhaustive restaurant inspections

    Culturally Sensitive (Indianisation of Menu)

    Dedication to local culture and bringing out necessary changes in menu

    Product Diversification

    Varying range of products like cold coffee, hot coffee, ice tea, shakes,

    desserts, etc.

    Dominos

    Pricing Pricing consistency throughout all its outlets

    Expansion Dominos is known for its aggressive expansion Custom pizza is the primary focus of the

    company with a variety of crusts and toppings.

    Affordability Has a whole range of pizzas starting from Rs

    59, thereby covering low to medium segmentscompletely

    Suppliers Dominos has a carefully placed set of suppliers

    which are then sent to 4 regionally placedcommissionaires. The floor and food is thendistributed from these centers

    Culturally Sensitive The menu is changed from place to place

    considering the local and religious sentiments

    Product Diversification Apart from pizzas, dominos offers sandwiches,

    foot longs, pastas, desserts, etc.

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    Companies need supply chain excellence and need to re-evaluate their currentprocesses and performance with these key trends in mind:-

    Demand planning

    Globalization

    Increased competition and Price pressures

    Outsourcing

    Collaboration between stakeholders and extended supply chain

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    Growing Restaurants

    Health related Issues

    Changing trends

    Changing Consumer preferences

    Profit Repatriation

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    Affordable Prices

    Timely delivery of goods

    Quality assurance

    Increase in sales

    Low wastage

    Fulfill the demand of the customers

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    According to observation of 2002-2010, the fast food companies have

    introduced healthier menu options

    By 2018-2025,the industry will begin to make larger internal and externalbusiness decisions, the food at fast food establishment will contain more

    nutrition value

    By 2025 the fast food industry will have transformed from a food provider toone that serves a specific health benefit

    The fast food industry will give importance to taste and health

    Companies will add nutritional meals in daily menu

    The balancing of the food will allow people to eat fast food meals and gain abalanced diet from every menu

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    Fast food restaurants seem to be big business in India and somany foreign chains have made an entry into the market

    India is the world second largest producer of food next to

    china, and has the potential of being the biggest with the foodand agriculture sector

    The new formats having Wi-Fi internet links should help in

    attracting segments.

    Also installing children's play park and it is focusing oneducating customers about health & fitness

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    THANK YOU