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Fast Application Root Cause Analysiswith CA APM Assisted Triage & End User Experience Analytics
Yaron Shenhav
June 2017
2 © 2016 CA. ALL RIGHTS RESERVED.
Browser
Mobile
Network Web Server
SyntheticTransactions
SQL Database
API GatewayApp Server
Passive EUE(Agentless)
Mainframe
Microservice
Docker Container
SSO User Data Store
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side-O
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Industry’s Most Comprehensive APM SolutionVisibility Across Mobile to Mainframe into Cloud and Containers
Wearables
User Experience & Behavior Application & Transaction Performance
3 © 2016 CA. ALL RIGHTS RESERVED.
Industry’s Most Comprehensive APM SolutionVisibility Across Mobile to Mainframe into Cloud and Containers
Linux
etc… etc…
4 © 2016 CA. ALL RIGHTS RESERVED.
CA APM…Designed to Protect Your Reputation…
Mobile/Desktop
Private &public cloud
End Users
Front-end Server Middleware Back-end / Database /
Mainframe
20/20 Insight 1
Synthetic
Middleware
2 Enterprise Scale 3 Intelligent Analytics 4 Diverse Customization
15Metric Collection
Second
Industry’s ONLY Built-In Multi-Metric Analytics
Correlate Application, Infrastructure, log files,
and 3rd party data
Analyze up to 100,000metrics simultaneously
Collect up to
500,000 Metrics/day
Scale to
Billions
Actionable insight from the “big data” of APM
Out-of-the-box & Customizable Dashboards
5 © 2016 CA. ALL RIGHTS RESERVED.
Insights to Deliver a Flawless Experience Every Time
Insights to questions:1. What is the quality of the experience?2. Why is it a poor experience?
Analytics
6 © 2016 CA. ALL RIGHTS RESERVED.
DIFFERENTIAL ANALYSIS
CA APM 10: Unlike Any Other Performance ManagementDelight your end user, protect your experts
TIMELINE VIEWS
▪ Quickly ID what changed and where without any logs
▪ Isolate performance culprits▪ Connect Dev and Ops
PERSPECTIVES
▪ Visual data mining by geo, app, BU or team role
▪ See only what matters▪ True cross-team collaboration
Faster Resolutiondrives
Improved Uptime
Shared Expertisemeans
Continual Optimization
▪ Analytics prioritize alerts on multiple weighted criteria
▪ Reduce false positives▪ Focus on real issues, not noise
Higher Efficiencyreduces
Ownership Costs
7 © 2016 CA. ALL RIGHTS RESERVED.
Easily View the Quality of ExperiencesAPM Team Center Experience View
• Summary of health across your entire application environment
• Displays customer experience impact
• Visualize problems and rising issues that could eventually cause performance problems
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Comprehensive Visibility from Mobile to Mainframe
Launches directly into the
problematic business
transaction trace
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Assisted Triage Makes it Easy to Find & Fix IssuesAPM Team Center Analysis Notebook
• Guided workflows tospeed triage
• Quickly drill into root cause of the issue
• All data related to issue is clearly presented in single view
• “Expert in a box”
10 © 2016 CA. ALL RIGHTS RESERVED.
• Optimize the customer’s digital journey
• Design applications with the user’s experience in mind
• Improve digital performance and delight the user
BlazeMeterAPI ManagementCA App Experience Analytics
• Full visibility of API’s and the transactions utilizing them
• Performance metrics from API Management Gateway
• Cross-process transaction tracing through gateway
• Synthetic Load Testing for up to 1 Million Users Utilizing Jmeter, Selenium, Gatling, & Locust
• Create ASM synthetic monitors
• Tests visualized inside of APM
TODO: Screenshot
Leverage the Power of CA to Gain Complete Visibility
11 © 2016 CA. ALL RIGHTS RESERVED.
Smart Monitoring Adapts to Dynamic Environments
• Automatically learns and adapts to dynamic app environments
• Patent-pending Tracing tracks start and endpoints & everything in the middle
APM MarketplaceAPM Command CenterZero Config Agent
• Single UI for all agent administration
• Easy wizard driven agent builder
• Quickly expand monitoring with out-of-box extensions
• Easily monitor unique applications, containers or cloud technologies
12 © 2016 CA. ALL RIGHTS RESERVED.
Try APM For Free Today!
30 day Free Trial gets you access to: • App Experience Analytics• Application Performance
Management • Infrastructure Management
http://www.ca.com/tryDXI
APM is available on-premiseand in CA’s Digital Experience Insights SaaS environment
Let’s Demo…
28 © 2016 CA. ALL RIGHTS RESERVED.
PPresale Consultant
Yaron Shenhav
www.linkedin.com/in/yaron-shenhav