SALLY MOUSA118 Leicester Lane, Leamington Spa, CV32 7HH | 07791808088 | sallymousa@hotmail.co.uk

Personal Profile I am always eager to develop and learn new skills and I thrive on new challenges and opportunities. I enjoy experimenting, designing, drawing and mixing colours to create loud exciting patterns. Dyeing, distressing and reconstructing fabrics are a few techniques I like to do and make in my spare time. I am especially focused and motivated when it comes to producing and achieving results. I am an interactive people person and open to new activities and ideas. Printed textiles is my passion and I am looking to expanded my horizon in the textile industry to be better equipped for this line of work. I have a strong interest in music and like to engage in the media. I am also very involved in fitness and keeping healthy.

SkillsProficient in computer programming software’s such as

- Adobe Photoshop and Lightroom- Cubasis and Sibelius 3- All Microsoft office software

I Have an understanding of a variety of techniques in print, embroidery and constructed textiles and properties of different materials

From previous work experience I have learned many communication skills giving me the ability to work well in a team dealing with all types of people but can also work individually using my own initiative.

In previous work I have been a reliable employee and am able to meet deadlines. Not only have developed the ability to listen well to others and share my own ideas but I have a range of highly transferrable skills and have developed ways in which to manage change and any uncertainty. This has ensued me to I adapt to most situations very well and keep calm under pressure.

Fundraising and running for charities shows determination and constancy for my passion

I was made aware in all job roles that I was expected to arrive at work 5 minutes prior to my starting time. This improved my time management skills.

Employment History and Experience 2017 onwards

- Selfridges | Sales Advisor | 2016

- Selfridges | Visual Merchandising | 2014

- White Stuff | Retail Assistant |I worked for the fashion brand White Stuff which offered me more responsibilities. I was able to get more involved into the ins and outs of the chain. Further tasks included

individually managing the shop floor, keeping up with appearance and monthly refurbishments, meeting daily income targets, cashing up at the end of day, working out the profits, revenue and future targets.

2013- House of Fraser | Sales Assistant | From my previous retail experience I was able to adapt to the diverse

retail experience and flow through the new job training. This role included further responsibilities such as dealing with delivery’s and working on the newly click and collect team as well as covering two brands (Pied a Terre and BIBA). These positions would regularly rotate giving me the capability to transfer my services to the specified role.

2011- 2012 - Republic Retail store | Sales Assistant |I initially began working greeting customers and cleaning the shop

at closing time. I then quickly moved onto bigger tasks such as taking customer phone calls, learning and working on the tills, handling customer transactions. Other responsibilities included stock room duty organizing the company’s products and dealing with deliveries and rearranging shop floor layout and redressing mannequins using my own creativity.

2009 - 2010- Monkey Puzzle preschool | I volunteered at a preschool, working and interacting with children between the

ages of 2-4 years of age.- I have done volunteering and fundraising for an organization called amnesty international which I am a

member of. - I have worked in a restaurant waitressing and washing up.

Education and Qualifications

2014-2017 | Birmingham City University | Textile Design BA HONS |Printed Textiles2013-2014 | Warwickshire Collage | Art & Design foundation diploma |Pass 2011-2013 | North Leamington School | A-Levels | Business studies(C), Photography(C)2009-2011 |The Kingsley School |8 GCSEs |Including English(B), Maths(B), Science(C)

Awards and Acknowledgements

I have accomplished my Bronze and Silver Duke of Edinburgh Award. Within the first month of my employment at House of Fraser a customer wrote a flattering letter to my manager reciting my exceptional customer service. She stated that I “should be employee of the year” and offered me a gift to demonstrate her thankfulness. The appreciation of the effort I put into my job was extremely gratifying. This letter was acknowledged by my manger and I was rewarded with a gift each for ‘going the extra mile’ and ‘always putting the customer first’ from their vision and values reward board.

ReferencesAvailable on request