FAMU Enterprise Information Technology E-Commerce Division

By:Kenya Farmer

Presentation Overview

Program History

What is FAMU Enterprise Information Technology?

Web Applications and Development

Learning to overcome

Experience Rating

Program History

Inaugural year

Conceived by former EIT Chief Information Officer Larry Henderson

Eight Interns;13 weeks

What is FAMU EIT?

The Florida A & M University Office ofEnterprise Information Technology (EIT) islocated in Tallahassee, Florida. EIT can be divided into these units:

Infrastructure support (campus networks, wireless technologies, email)

Technical help desk/services (password resolutions, iRattler, configuring personal PCs for wireless access)

Web applications and development (FAMU.edu, University web content, tools used to disseminate information via the web)

Web Applications and Development

1. Technical Support (daily) Task Management System (TMS)

Respond to user requests (creating web forms and databases, training, troubleshooting, uploading files, password resetting, statistical reports)

Other Coordinate event Web casts (BOT meetings,

President’s Convocation)

Responsibilities split between daily task an

projects:

Web Applications and Development (cont’d)

Client interviews Web Application Database Design Recreating FamCast Streaming Media Application

Implementation using Abode Flex Faculty Credentialing Tool

Analysis and design of application by client (SACs members) specifications

Web Development Design dynamic web page content for University

using CMS Design, test, troubleshoot, and implement web

applications for University sites

Development (Project)

Learning to overcome Challenges Faced

Turnover in EIT management (management is a revolving door)

Utilizing new systems

Network server crash (inaccessible web sites)

State of Florida ADA compliance issues (persons with disabilities)

8 am morning arrival (Who enjoys waking up early?)

Enjoyable Experience?

Client interview skills Application building & testing ColdFusion Troubleshooting foreign systems Database design strategies Web Services

Why, Yes! My experience overall was excellent. I overcame challenges by simply utilizing skills learned in the CIS Department and other classes. My Internship also facilitated professional growth by equipping me with new skills: