family matters august 2013

Family Matters

Y O U R U L T I M A T E S O U R C E

NCNG Family Programs August 2013

Back To School Events Coming SoonTax Free Weekend

ON THE COVER Image by Eli KeckCourtesy of Mrs Kathryn Jarvis NCNG Family Programs

Content

05 LetsCreateGreatOpportunitiesOut of work Guard Servicemembers in North Carolina now have a helping

hand in finding a job thanks to the recently opened NC National Guard

Education and Employment Center at Joint Force Headquarters in Raleigh

06 FromthisMomentOn2013 Strong Bonds Events at the Beach Or Mountains

07 TricareProgramforMoreMembers

Beginning July 25 2013 the Department of Defense is expanding autism

services available to retirees and other non-active duty family members with

the introduction of the Applied Behavior Analysis (ABA) pilot program There

are no changes to the level of care and service being currently provided to

active-duty family members

10 BabysittersBackPackTrainingGet the training to market Baby Sitting Services

12 NorthCarolinaNationalGuardYouthat4-HCampA leap of faith was an accurate description for the dilemma in which Anthony

Hudgins Jr found himself The son of Army Staff Sgt Anthony Hudgins stood

atop a 30-foot utility pole and the only way down without the benefit of gravity

was a trapeze just out of reach

15 YouHoldtheKeyWhat are some KEY tasks of an EFFECITVE Family Readiness Group

18 FreeFunForEveryonePeaks Community and Family Celebration

You hold the Key

About Family MattersFamily Matters was created to provide Servicemembers and Families the most up-to-date information and

services available If you would like to contribute to future issues or if you have suggestions and com-ments please contact the NCNG Family Programs Marketing and Communications Department person-

nel Angelena Dockery or Kathryn Jarvis at ncngfamilyprogramsgmailcom E-Versions of Family Matters can be downloaded at the NCNG Family Programs webpage at wwwncngbarmymil

References in this newsletter to any specific commercial products processes services or the use of any trade firm or corporation name does not constitute endorsement recommendation or favoring by

NCNG Family Programs

NC National Guard and Families

first line of Defense

Call the Behavioral Health

at

1-855-322-3848

Hi Everyone

This Summer is flying by Again our Family Program staff has partnered with several organizations across the State to host Back to School events in every Re-gion We know that preparing your chil-dren for their return to school is expen-sive so we hope this helps

Across the state we are hosting Back to School events which cover almost every regions Please see page 9 for the list of events

To help wrap up on summer the Chaplains have decided to host two (2) simultaneous Marriage Enrichment events one

(1) at the Beach and one (1) in the Mountains

You will notice that some things have changed due to budget constraints we have down-sized the of Family Assistance Centers and shifted

some FAC locations (see page 17) and we have the new Education and Employment Office to assist with educational benefits and to help with finding jobs See page 5 for more information

We are all working hard to meet your needs If there is something that we have forgotten to add or you would like to see please let us know at ncngfamilyprogramsgmailcom

SincerelyDiane Coffill

FAMILY MATTERSAugust 2013

Diane Coff i l l

S tate Fami ly Program Director

diane l coff i l l c ivmai l mi l

(919) 664-6324

MSG Ramona Scott

Fami ly Programs Specia l is t

ramonakscott mi lmai l mi l

(919) 664-6000 Ext 47005

SGT Tammy Fowler

Fami ly Programs Assistant

tammy l fowlermi lmai l mi l

(919) 664-6000 Ext 46876

Lana Greer

State FAC Coordinator

lanamgreerct rmai l mi l

(800) 621-4136 Ext 11667

Terry Henderson

Airman amp Fami ly Readiness Program Mgr

terryhendersonangaf mi l

(704) 398-4949

Al ice Dean

Lead Chi ld amp Youth Coordinator

a l icec deanctrmai l mi l

(800)621-4136 Ext 12183

Angelena Dockery

Market ing amp Communicat ions Manager

sal l ie a dockeryct rmai l mi l

(919) 485-9570

Kathryn Jarv is


kathryna jarv is ct rmai l mi l

(919) 485-9571

Judy Richardson

Senior FRSA

judi th r r ichardsonctrmai l mi l

(800) 621-4136 Ext 11346

MESSAGE FROM The Director

4 F A M I LY M AT T E R S A u g u s t 2 0 1 3

Lets Create

G rea t Opportunities

NC National Guard Opens New Job and Education Centerby Army Sgt Mary Junell 382nd Public Affairs Detachment

RALEIGH ndash Out of work Guard service members in North Carolina now have a helping hand in finding a job thanks to the recently opened NC National Guard Education and Employment Center at Joint Force Headquarters in Raleigh

The center which started in June has eight full-time em-ployees dedicated to teaching service members and their families how to get the most out of their education benefits and also help connect them with potential employers

Army Capt Sara Day deputy director of the Education and Employment Center has high hopes for the new operation

ldquoOur goal for this office is to be a one-stop-shop to successfully further our Guardsmen and womenrsquos careersrdquo Day said ldquoWhether that be finding them a job now so they can feed their family or assisting them in obtaining their education benefits so they can further their careerrdquo

Case managers in the center

network with local businesses to

find job openings help service

members with their resumes

prep them for interviews and

teach them how to translate

their military skills into lan-

guage civilian employers will

understand

ldquoWe have to learn how to

bring an infantryman in

here who thinks all he did was kick down doors

and teach him that his skills as a team leader or

platoon sergeant translates to management in

the civilian worldrdquo Day said ldquoWe teach soldiers

what language to use when talking about their

skills to future employersrdquo

The soldiers working in the center treat finding

jobs and helping facilitate interviews as little

victories

ldquoSgt 1st Class James Hartley with the Recruit-

ing and Retention Battalion sent information

from a contact at Samrsquos Club to the Employment

and Education Centerrdquo said Sgt Eric Burgos

a case manager who works in the Employment

and Education Center ldquoI called and spoke with

the membership manager and discussed the

needs and expectations of potential candidates

we could provide Samrsquos Club She went as far as

to give me her personal cell phone number and

asked that I contact her immediately when a NC

National Guard soldier applies with Samrsquos Club

That speaks volumes on how military friendly

she is as well as Samrsquos Club as an organizationrdquo

Burgos shared a moment of success by high-

fiving Day after getting off the phone with the

potential employer He said he feels thankful to

be able to provide service members who desper-

ately need it to find work by linking them up

with these military-friendly employers

ldquoIt is a great feeling to know that companies are

out there that are truly military friendly and

donrsquot just use that term as a marketing toolrdquo

said Burgos

Day said helping out fellow soldiers makes the

job more fulfilling

ldquoIt always feels good to help out an-

other personrdquo Day said ldquoBut when

it is a soldier it is like helping out a

member of your family We care about

each other in the NC National Guard

we are a familyrdquo

Day said it is important that service

members know they have someone to

talk to without feeling embarrassed

about their situation and that most of

the case managers understand what they

are going through

ldquoIrsquom not ashamed to say I was one week away

from not being able to make my mortgage pay-

ment before I got this jobrdquo Day said ldquoI want

soldiers to know that anyone and everyone

regardless of what rank they are go through the

same struggles They are not failures and they

are not alone I felt alone and it would have

helped greatly to know that this center exists I

remember feeling like I wanted anyone to throw

me a lifeline when I thought I was not going to

find a job I hope that we are that lifeline for the

soldierrdquo

The NC National Guard Employment and Edu-

cation Center can be reached at (919) 664-6463

[or toll-free at (800)621-4136 Extension 46463]

and is open Monday through Friday

A u g u s t 2 0 1 3 F A M I LY M AT T E R S 5

Friday Night

Registration 4pm-6pm

IcebreakerHorsrsquodoeuvres 6pm-8pm

Saturday Breakfast Lunch Provided

Sunday Breakfast (retreat concludes prior to lunch)

No registration fee free hotel accommodations networking with other Military Couples and all in a great

location Childcare is available Location and additional information will be provided when available

Space is limited so reserve your space today Registration Forms online at

wwwncngbarmymilSSFPPagesSBaspx

FROM THIS MOMENT

ON

Plan your next Couplesrsquo Getaway at one of our upcoming August

Strong Bonds Marriage Enrichment Retreats You can choose where

yoursquod like to spend your August 9-11th weekend Enjoy the

NC Mountains or splash in the Ocean all while taking the time to focus on your marriage Yoursquoll gain insightful information which can

enhance your military marriage You will receive handy tips and tools and participate in some practical

exercises that will strengthen the bond with your

mate


S T R O N G B O N D S


T R I C A R E U P D AT E

Beginning July 25 2013 the Department of Defense is expanding autism services available to retirees and other

non-active duty family members with the introduction of the Applied Behavior Analysis (ABA) pilot program

There are no changes to the level of care and service being currently provided to active-duty family members

Applied Behavior Analysis PilotThe Applied Behavior Analysis (ABA) Pilot is available to non-active duty family membersBeneficiaries whose spon-sors are not serving on active duty in a uniformed service including sponsors who are retired survivors of deceased service members Medal of Honor recipients no longer serving on active duty and National Guard and Reserve members who are not currently serving on active duty for more than 30 consecutive days diagnosed with an Autism Spectrum Disorder Through the ABA Pilot ABA rein-forcement usually provided by the parentscaregivers can be provided by non-certified ldquosurrogate parental in-tervention assistantsrdquo These are usually Board-Certified Assistant Behavior Analysts and paraprofessional ldquoABA Tutorsrdquo working under the supervision of Board-Certified Behavior Analysts at the masters-level or doctoral-level

The ABA Pilot is available in the United States and District of Columbia By law it will run for one year (July 25 2013 through July 24 2014) Any exten-sion requires new legislation

EligibilityBenefits under the ABA Pilot are available to non-active duty family members age 18 months and older who meet the following qualifications

1 Autism Spectrum Disorder Diagnosis from a Physician

The diagnosing provider must be an authorized physician primary care manager (PCM) or a specialized Autism Spectrum Disorder diagnosing provider PCMs who are authorized to diagnose and refer for ABA If using TRICARE Prime TRICARE Young Adult-Prime or the US Family Health Plan an authorized PCM must be a physician PCMs who are nurse practitioners physician assistants or other types of providers canrsquot diagnose an Autism Spectrum Disorder for TRICARE coverage pur-pose If using TRICARE Standard and Extra TRICARE Retired Reserve or TRICARE Young Adult-Standard if you donrsquot have a PCM the authorized primary care pro-vider can be any TRICARE-authorized family practice internal medicine or pediatric physician Specialized Autism Spectrum Disorder diagnosing providersPhysicians who are board-certified or board-eligible in

behavioral developmental pediatrics neurodevelopmental pediatrics pediatric neurology or child psychiatry or a PhD or PsyD clinical psychologist working primarily with children

2 Referral to a Board-Certified Behavior AnalystThe diagnosing provider (described above) will refer

you to a Board-Certified Behavior Analyst with a Mas-terrsquos degree or higher who is qualified to perform an ABA assessment You may be referred to a military hospital or clinic for the initial ABA assessment if authorized civilian providers arenrsquot available near you The referring pro-vider will provide ongoing oversight of all approved ABA

3 Prior Authorization from your Regional Contrac-tor

The request for prior authorization for the ABA Pilot for non active duty family members must include a descrip-tion of why ABA is appropriate If enrolled in a Prime option your physician PCM will coordinate the prior authorization If using TRICARE Standard and Extra TRICARE Reserve Select TRICARE Retired Reserve or TRICARE Young Adult-Standard you may need to coordinate with your regional contractor for prior autho-rizationbullNorth Region Health Net Federal ServicesSouth Region Humana Military Healthcare ServicesbullWest Region United Healthcare Military amp Veterans

The initial referral and prior authorization to the Board Certified Behavior Analyst is for the ABA assessment only A second referral and prior authorization for ABA is required once the initial ABA assessment is complete Once the ABA assessment is complete each ABA refer-ral and prior authorization shall be for one year of ABA at a time A new referral is required for each period of authorized care

4Initial ABA AssessmentABA assessment is a process used for developing an

individual ABA treatment plan For TRICARE coverage purposes the ABA assessment must be conducted by a Board-Certified Behavior Analyst with a Masterrsquos degree or higher The assessment includes data obtained frombullDirect observation measurement and recording of behavior

bullA functional assessment that may include a functional analysis to address problematic behaviorsData gathered from parentcaregiver interview and par-ent report rating scalesBaseline psychometric testing usingbullAutism Diagnostic Observation Schedule (ADOS-II) for diagnosis andVineland Adaptive Behavioral Scale (Vineland-II) to as-sess functioningbullThe initial ABA treatment plan must specify the number of hours per week recommended for ABA reinforcement services under the ABA Pilot

ABA ReassessmentbullABA reinforcement will be authorized for one year at a time A new referral requesting authorization for one year will be required prior to expiration of the initial one year authorizationbullThe ABA treatment plan will be updated by the Board Certified Behavior Analyst and will be based on periodic reassessment of progress toward objectives and goalsbullThe Vineland-II a test which takes about 30 minutes to take and assesses ability to function must be repeated every 180 days as one measure of treatment progress Individual reviews for continued treatment will consider all facts and circumstances including referring provider input parentcaregiver involvement and concerns and any factors contributing to impediments to demonstrated progressbullTesting alone will never determine TRICARE authoriza-tion for ABA

Out-of-Pocket CostsTRICARE will cost share up to $36000 annually10 cost-share applies which doesnrsquot count toward the TRICARE Standard deductible or the familyrsquos cata-strophic cap Few if any beneficiaries will likely exceed the $36000 annual cap applicable to ABA reinforcement


A C R O S S T h E S T AT E

Babysitterrsquos Backpack CPR amp First Aid Training

August 7 amp 8 9AM ndash 3PM Wake County Commons Building 4000 Carya Dr Raleigh

bull  bull 

bull  bull  bull  bull 

bull  bull 

The Family Member Satisfaction Survey accessible via an online portal (Survey Monkey) at httpswwwsurveymonkeycoms2013Family or at the back of this issue of Family Matters

All surveys must be completed onlinesubmitted via mail or email no later than close of business 9 August 2013 Mail survey to

Eastern Region Assistant Program ManagerATTN Ms Erin Berry

434 Chase Road Columbus OH 43214 or email to erinberrycog-pscom

Youre Invited

Join North Carolina National Guard Family Programs

And Operation Homefront Carolinas For the Back to School Brigade

mdashAsheville Armory- 3 August from 11AM-2PM

mdashLenoir SFAC- 3 August from 10AM-3PM

mdashCharlotte Armory 9 August from 3PM-6PM

mdashWilmington Armory- 17 August from 10AM-2PM

- Winston-Salem Armory 15 August from 3PM-7PM

mdashReidsville Armory - 04 August from 1PM-4PM

Please contact You Local Family Assistance Center Specialist for questions or to RSVP For the above events

mdashRaleigh Governors Mansion - 24 August from 11AM-1PMSupplies provided by John Deere Wells Fargo and Operation Homefront To RSVPs for this event contactAlice Dean Lead Child amp Youth Coordinator alicecdeanctrmailmil 919520-9548 or Kristi Wagner Youth Coordinator kristilwagner4ctrmailmil 919485-9561

Child and Youth Programs Upcoming EventsAugust 10th (900 am to 300 pmlunch included NC Trans-portation Museum 411 S Salisbury Ave Spencer NC 28159 (ages 5 and up)

NCNG Triangle Teen Council starts back meeting on Tuesday September 17 from 530 to 800 pm at Wake County Extension Office 4001 Carya Dr Raleigh NC 27610 (ages 13 - 18)

September 27-29th Operation Kids on Guard Overnight Camp Camp Butner Training Center 539 Roberts Chapel Road Stem NC 27581 (ages 8 and up)

For more information contact Alice Dean alicecdeanctrmailmil or 800-621-4136 ext 12183

The Carolina Panthers are offering

a special military rate for tickets to

the first 2 games of the 2013

season Please see below for de-

tails

In continuing recognition of

Salute to Service and all of our

military in the Carolinas the

Carolina Panthers are excited to

offer a special military rate for the

first two games of the

Carolina Panthers 2013 season

against the Chicago Bears (89)

and the Pittsburgh Steelers (829)

As part of this special offer you

may purchase a $52 ticket at the

special military rate of $22 each

Availability is limited and sold

on a first come first serve basis

through this online offer only To

take advantage of this special of-

fer follow the instructions below

Click on the following link to

purchase tickets httpsossticket-

mastercomapspanthersENlink

promotionhomebff86f3cc9c6c6d

cb6a0f6f9e148af088980d01aca

mefrom=MIL

1 0 F A M I LY M AT T E R S A u g u s t 2 0 1 3

Tutorcom Mobile

Get Tutorcom for your mobile device at

wwwtutorcommobile

wwwtutorcommilitary

A u g u s t 2 0 1 3 F A M I LY M AT T E R S 1 1

C h I l D A N D Y O U T h P R O G R A m S

Check out your Countys website for more Back-to-School tips for families

TAX FREEWEEKEND

North Carolina Sales Tax Holiday 2013 begins onFriday August 2 and ends on Sunday August 4

Clothing footwear and school supplies under $100

Computers under $3500Computer equipment under $250

Sports and recreation equipment under $50

NCNG CHILD amp YOUTHPROGRAM STAFF

Alice DeanLead Child And

Youth Coordinator(800)621-4136 Ext 12183

alicecdeanctrmailmil

Kristi WagnerYouth Coordinator

(800) 621-4136 Ext 14761kristilwagner4ctrmailmil

ncngfamily1 2 F A M I LY M AT T E R S A u g u s t 2 0 1 3

S U m m E R C A m P

Soldiersrsquo Children Thrilled at 4-H Summer CampBy Sgt 1st Class Robert Jordan

REIDSVILLE mdash A leap of faith was an accurate description for the dilemma in which Anthony Hudgins Jr found himself The son

of Army Staff Sgt Anthony Hudgins stood atop a 30-foot utility pole and the only way down without the benefit of gravity was a

trapeze just out of reach The ldquoleaprdquo phrase also describes what 51 of his newest friends did at the North Carolina National Guard

Youth Camp at the Betsy-Jeff Penn 4-H Educational Center June 23-28 ldquoI am not sure what was shaking more me or the polerdquo

Hudgins Jr said He met the challenge with a mix of fun and fear

Similar drama replayed over the camprsquos 200-acres of hills fields forests streams and

lake Campers tested their skills and discipline with archery horseback riding canoe-

ing climbing wall and ropes course arts and crafts environmental education ath-

letics and team building ldquoOur [NCNG] child and youth programs are the best kept

secret in the Guardrdquo said Alice Dean state youth coordinator

Continues on 4

REIDSVILLE NC ndash Playtime for members of the North Carolina National Guardrsquos Youth Camp at the Betsy-Jeff Penn 4-H Educational Center here The camp held June 23 ndash 28 was free of charge for children of North Carolina National Guard Soldiers and Airmen Campers experienced a wide variety of activities such as archery horseback riding canoeing ropes course climbing wall arts and crafts environmental education athletics and team building (Photo courtesy of Betsy-Jeff Penn 4H Educational CenterReleased)

Find the perfect Back-to-Schoolcaregivers for your family

Get Started Today atsittercitycomDoD

Sittercitys got you covered before and after school and all the times in betweenMemberships to Sittercity are fully paid for by The Department of Defense for Army Marine Navy and Air Force -including active duty Reserve and Guard

facebookcomSittercityDoD

Sittercity_DoD

300 pm homework500 pm save the worldWeve got Back-to-School caregivers to keep your hero on schedule


N E W S F O R Y O U


The camp was free of charge for children of NCNG soldiers

and airmen The first-come first-served registration was held

statewide for all families of Guard members ldquoCamp for my

three children and a niece was way out of reachrdquo said Army

Staff Sgt Danielle Cotton a training noncommissioned officer

with the headquarters of the 30th Armored Brigade Combat

Team headquartered in Clinton NC

The fact that the camp was free really took a burden off of

her shoulders Destiny Morell daughter of Army Staff Sgt

Michael Lanasa met her challenges too She balanced herself

precariously across a narrow log about 40-feet off the ground

tied and secured between two trees ldquoI thought I was gonna

fall many many times but I made a goal of making it all the

wayrdquo Destiny said

Not every event requires ropes cables a helmet and a

strong tolerance for heights All of the kids find something

they really enjoy said the camprsquos summer program director

Stacy Burns The camprsquos events are not just recreation but

growth ldquoThey allow children to develop confidence and lead-

ershiprdquo Burns said All good things come to an end and after

quite a week the time to go home arrived Children carrying

sleeping bags clothes and everything else needed for a week

from home shuffled into the recreation hall The childrenrsquos

luggage lined the walls as they darted back and forth with pens

in hand to sign each otherrsquos camp T-shirts Hugs handshakes

laughter and a few tears marked the parting of new friends as

parents arrived ldquoIt felt like homerdquo said the younger Hudgins

ldquoOur [NCNG] child and youth programs are

the best kept secret in the Guard rdquoC h I l D A N D Y O U T h P R O G R A m

Summer Camp Continued from Page 12

REIDSVILLE NC -- A member of the North Carolina National Guardrsquos Youth Camp at the Betsy-Jeff Penn 4-H Educational Center gets ready to canoe here The camp held June 23 ndash 28 was free of charge for children of North Carolina National Guard Soldiers and Airmen Campers experienced a wide variety of activities such as archery horseback riding canoeing ropes course climbing wall arts and crafts environmental education athletics and team building

10486331048633 Invite e ve ryone in unit10486331048633 Establish goals10486331048633 Training classe s10486331048633 Re cruit volunte e rs10486331048633 We lcome ne wcome rs10486331048633 Establish ph one tre e

10486331048633 Conduct me e tings10486331048633 Plan e ve nts10486331048633 Publish ne wsle tte r10486331048633 Ke e p re cords10486331048633 Re cognize volunte e rs10486331048633 Maintain contact

What are some KEY tasks of an EFFECITVE Family Readiness Group

The following list includes most of the key tasks for which leaders organize the FRG plan its activities and run it

YOU

HOLD THE KEY

Continue d on page 16

To Do Ke y Tasks


V O l U N T E E R R E A D I N E S S

Charlotte Nikkie NewsomegenesiaknewsomectrmailmilExt14548

Clinton Sarah Stricklandsarahrstricklandctrmailmil

judithrrichardsonctrmailmilExt 11346

Morrisville Darlette McCormickdarlettesmccormickctrmailmil Ext 16313

Oxford Norman Dean normangdean2ctrmailmilExt 12182

Raleigh George Lanegeorgewlane2ctrmailmil Ext 46714

FAMILY READINESS SUPPORT

ASSISTANTS

(800) 621-4136

Ext 14735

Goldsboro Greg Smith gregorypsmith14ctrmailmil Ext 15423

High Point (Temporary location due to Construction)Gloria FieldsgloriadfieldsctrmailmilExt15620

Jacksonville Judy Richardson

Benefits of the FRG

Th e FRG le ade r th e commande r

and oth e r le ade rs ne e d to know

and pass on to oth e rs th e be ne fits

of h aving a strong FRG Soldie rs

and Familie s ne e d to unde rstand

wh atrsquos in it for th e m Th is is e spe -

cially true for ne w me mbe rs ne w

FRGs or ne wly re vive d FRGs Not

only must le ade rs te ll about th e

be ne fitsmdashSoldie r and Familie s

must be sh own

Be ne fits include

bullh e lps Familie s le arn to be more

se lf-re liant

bullpromote s be tte r use of re source s

bullconduit for frie ndsh ips

bullbuilds coh e sion and morale

bullprovide s pe ace of mind for

Familie s and Soldie rs

bullconduit for information

bullimprove s Familie srsquo ability to cope

with se paration

bullinte grate s ne w Soldie rs and Fami-

lie s into th e unit and Army Family

bullre duce s social isolation

bulle nable s soldie rs to focus on mis-

sion

bullopportunitie s to do fun th ings

toge th e r

bullopportunitie s to h e lp oth e rs

bullopportunitie s to build ne w skills

and

bulltake s some workload off th e

ch ain of command

If you are inte re ste d in be coming a

Volunte e r with your se rvice me m-

be rrsquos National Guard unit or would

like more information about Family

Re adine ss Groups ple ase contact

Judy Rich ardson at 9103474352

e xt 5 judith rrich ardsonctrmail

mil If you are a curre nt FRG Vol-

unte e r and ne e d to sch e dule your

ye arlyre fre sh e r training call your

Brigade FRSA or Judy rich ardson to

sch e dule training

Ke ys Continue d from page 14

NCNGFPNow were easier to find Just

type (or search)


V O l U N T E E R

Personal Financial Counselor

Our Personal Financial Counselor can provide FREE

one-on-one financial counseling services to you and your Family

Mr Chip Jurgensen CFP NCJFSAP(919) 334-8313

cjurgensenmflczeiderscom

Asheville Military Family Resource Center7 Yorkshire St Suite 101 28803Fax (828) 274-7209Vacant (828) 274-8571

Charlotte Unit Family Contact Center4240 West Blvd 28208(800) 621-4136Carry Bandy FAC Specialist carrysbandyctrmailmil Ext 14573Gabrielle H OFlanagan gabriellehoflanaganctrmailmil Ext 14547

Greenville State Family Assistance Center1401 N Memorial Dr 27834(800) 621-4136 Ext 11150Dawn White dawnmwhite2ctrmailmil

Lenoir State Family Assistance Center1535 Beecher Anderson Rd 28645(800) 621-4136 Ext 11242Frances Johnson francesrjohnson28ctrmailmil

Raleigh Unit Family Contact Center 4105 Reedy Creek Rd Raleigh NC 27607(800) 621-4136Lisa Faison lisamfaisonctrmailmil Ext 47100Mark Woolbright marklwoolbrightctrmailmil Ext 47102Bob Bowman robertabowman1ctrmailmil Ext 46979

Raleigh JFHQ Unit Family Contact Center636 Gold Star Drive Raleigh NC 27607800-621-4136 Ext 46078 Wendi Bell wendihbellctrmailmil

Family Assistance Centers are located across the State to provideassistance to ALL Military Service Members and their Families If you know of a Service Member or Military Family that has a question or concern please share our contact numbers web site newsletter and Facebook link Were here to help

Family Assistance Centers

Smithfield Unit Family Contact Center406 Hospital Rd 27577(800) 621-4136 Ext12784Abby Millsap abigailemillsapctrmailmil

Southern Pines Unit Family Contact Center510 W Morganton Rd PO Box 1317 28387(800) 621-4136 Ext 12863Earlene Capps earlenebcappsctrmailmil

Wilmington Unit Family Contact Center2412 Infantry Rd 28405(800) 621-4136Jim Marley jamesemarleyctrmailmil Ext 16918

Winston-Salem Unit Family Contact Center (UFCC)(Temporary location due to construction in Greensboro)2000 Silas Creek Pkwy 27103(800) 621-4136 Ext 15651Sandy Harrison FAC Specialist sandrabharrison2ctrmailmil

MFLC PROGRAM

~Provides short-term situational problem-solvingcounseling services to Servicemembers and their Families~Provides psycho-education to help military Servicemem-

bers and their Families understand the impact of stress deployments family reunions following

deployments and the stresses of military life~MFLC services augment existing military support services

~Flexible service delivery (OutreachRotational and On-Demand) Services can be provided on or off military instal-

lations~Services provided to individuals couples families and

groups~Childrenrsquos Support Program addresses military impact on

children~MFLCs are mandated reporters of child abuse domestic

abuse and duty-to-warn situations~Services are otherwise confidential and private

StaffJohn Alleman

Adult and Family Specialist(919) 745-9635

Betty Steelman

Youth and Family Specialist(919) 665-9178


Family Member Satisfaction Survey 1 June 2013

The goal of the National Guard Child and Youth Program is to provide timely flexible and high-quality support services and enrichment programs to geographically dispersed military-connected youth In an effort to ensure successful delivery of these services we invite you to complete the following Family Member Survey Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement Thank you for your time and service

What do you see as overall strengths of the Child and Youth Program in your stateterritory

What do you see as areas needing targeted for improvement in your stateterritoryrsquos Child and Youth Program

What impact has the Child and Youth Program had on your military youth(s)

Demographic information

StateTerritory _______________________________________________________________

Service Member Family Member Other

Service Component ARNG ANG Other

Ages of YouthDependents (check all that apply) 0-5 6-12 13-18

Email Campaigns Briefing FlyerBrochure Newsletter

Facebook Twitter StateTerritory Website JSS Website

Other Please Explain __________________________________________________________________



Areas of Consideration 1 2 3 4 5 NA

The level of programming provided during stateterritory-level events for children and youth

The programming and support provided for children and youth during Yellow Ribbon events (pre- deployment during deployment and reintegration)

The timeliness by which Child and Youth Coordinators provide resources and information when contacted and requested

The marketing of Child and Youth Programming opportunities for involvement (ie Symposiums Teen Councils Camps Retreats etc)

The marketing of youth-related services available to military-connected Families throughout the deployment cycle

The level of communication between Child and Youth Program Coordinators and families with deployed Service Members

The degree of supervision provided during stateterritory sponsored events and activities by staff contractors andor volunteers

The overall attention placed on ensuring the safety and well-being of participating children and youth

The implementation of respectful and appropriate behavior management techniques utilized during events

Professionalism of Child and Youth Program Coordinators during events briefings and trainings

Overall satisfaction with the Child and Youth Program in your stateterritory

Please rate your overall satisfaction in the following areas on a scale of 1-5 Designated point values are as follows

1 = Not at all 2 = Somewhat Satisfied 3 = Indifferent 4 = Satisfied 5 = Very Satisfied NA Not Applicable



Areas of Consideration 1 2 3 4 NA

Child and youth programming and support provided increased overall youth preparedness when faced with deployment andor lengthy separations Youth-related resources and support provided improved overall readiness to manage the challenges and emotions associated with deploymentlengthy separation from service member

Programming and activities provided by the Child and Youth Program improved overall youth resilience and ability to positively cope with change

Child and Youth Program services provided necessary information and support for equipping youth with positive stress management skills

Engagement in youth-related programming and activities provided opportunities for greater leadership development Child and Youth Program services and support equipped youth with positive problem solving skills

Engagement in Child and Youth Program events increased opportunities for positive youth networking and relationship-building

Youth-related resource and referral inquiries resulted in greater awareness of services available for military-connected youth

Family Satisfaction Surveys developed and distributed by Cognitive Professional Services Inc

For each statement below please rate the degree to which the Child and Youth Program services and support have been helpful to your family Designated point values are as follows

1 = Not Helpful 2 = Somewhat Helpful 3 = Helpful 4 = Very Helpful NA Not Applicable

ON THE COVER Image by Eli KeckCourtesy of Mrs Kathryn Jarvis NCNG Family Programs

Content


















You hold the Key









at

1-855-322-3848

Hi Everyone










Diane Coff i l l



(919) 664-6324

MSG Ramona Scott



(919) 664-6000 Ext 47005

SGT Tammy Fowler



(919) 664-6000 Ext 46876

Lana Greer



(800) 621-4136 Ext 11667

Terry Henderson



(704) 398-4949

Al ice Dean



(800)621-4136 Ext 12183

Angelena Dockery



(919) 485-9570

Kathryn Jarv is



(919) 485-9571

Judy Richardson

Senior FRSA


(800) 621-4136 Ext 11346



Lets Create















understand











victories
























said Burgos


job more fulfilling












are going through












soldierrdquo






Friday Night









FROM THIS MOMENT

ON







mate




























bull  bull 


bull  bull 





Youre Invited



















tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P












Continues on Page 14






Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________




















































You hold the Key









at

1-855-322-3848

Hi Everyone










Diane Coff i l l



(919) 664-6324

MSG Ramona Scott



(919) 664-6000 Ext 47005

SGT Tammy Fowler



(919) 664-6000 Ext 46876

Lana Greer



(800) 621-4136 Ext 11667

Terry Henderson



(704) 398-4949

Al ice Dean



(800)621-4136 Ext 12183

Angelena Dockery



(919) 485-9570

Kathryn Jarv is



(919) 485-9571

Judy Richardson

Senior FRSA


(800) 621-4136 Ext 11346



Lets Create















understand











victories
























said Burgos


job more fulfilling












are going through












soldierrdquo






Friday Night









FROM THIS MOMENT

ON







mate




























bull  bull 


bull  bull 





Youre Invited



















tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________











































at

1-855-322-3848

Hi Everyone










Diane Coff i l l



(919) 664-6324

MSG Ramona Scott



(919) 664-6000 Ext 47005

SGT Tammy Fowler



(919) 664-6000 Ext 46876

Lana Greer



(800) 621-4136 Ext 11667

Terry Henderson



(704) 398-4949

Al ice Dean



(800)621-4136 Ext 12183

Angelena Dockery



(919) 485-9570

Kathryn Jarv is



(919) 485-9571

Judy Richardson

Senior FRSA


(800) 621-4136 Ext 11346



Lets Create















understand











victories
























said Burgos


job more fulfilling












are going through












soldierrdquo






Friday Night









FROM THIS MOMENT

ON







mate




























bull  bull 


bull  bull 





Youre Invited



















tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________



































Lets Create















understand











victories
























said Burgos


job more fulfilling












are going through












soldierrdquo






Friday Night









FROM THIS MOMENT

ON







mate




























bull  bull 


bull  bull 





Youre Invited



















tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________



































Friday Night









FROM THIS MOMENT

ON







mate




























bull  bull 


bull  bull 





Youre Invited



















tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________




























































bull  bull 


bull  bull 





Youre Invited



















tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________





















































tails























mefrom=MIL


Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________




































Tutorcom Mobile


wwwtutorcommobile

wwwtutorcommilitary




TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________






































TAX FREEWEEKEND












S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________




































S U m m E R C A m P


















Sittercity_DoD



N E W S F O R Y O U































Summer Camp Continued from






YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________







































Sittercity_DoD



N E W S F O R Y O U





































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________







































































YOU

HOLD THE KEY


To Do Ke y Tasks










ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________










































ASSISTANTS

(800) 621-4136

Ext 14735




Benefits of the FRG











must be sh own

Be ne fits include


se lf-re liant








with se paration





sion


toge th e r



and


ch ain of command












sch e dule training



type (or search)


V O l U N T E E R


















MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________




















































MFLC PROGRAM









StaffJohn Alleman


Betty Steelman









StateTerritory _______________________________________________________________










































StateTerritory _______________________________________________________________



































family matters august 2013

Documents

family celebration

ncng family programs

ncng family programs

family program staff

family assistance centers

active duty family members

activeduty family members

school events