fall 2015 mn aaham newsletter opt

26
2/ Dragon Boat Fesval 3/ From the Desk of the President 4-5/ Summer Instute Recap/ Fall Conference/ 2016 Payer Panel 5/ Naonal ANI Conference 6-7/ Conference Candids 8/ Examinees Who Passed Cerficaon 9/ Cerficaon Benefits and 2015 Calendar 10-12/ AUC Minutes 13/ Healthcare EFT Payments 14/ Interview with Doris Dickey 15/ MN AAHAM Officers and Board Fall Edition / September 2015 Gopher Tracks Save the Date: November 11-12, 2015 MN AAHAM Gopher Chapter Fall Conference Best Western Plus Kelly Inn/ St. Cloud, MN Best Western PLUS Kelly Inn – St. Cloud, MN 100 4th Ave S Saint Cloud, MN 56301 United States Phone: (320) 253-0606 Website: hp://book.bestwestern.com/bestwestern/US/MN/ Saint-Cloud-hotels/BEST-WESTERN-PLUS-Kelly-Inn/Hotel-Overview. do?propertyCode=24113&group=&srcPage=SelectHotel&isMapOpen=false&selectedHotels= Inside:

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Page 1: Fall 2015 MN AAHAM Newsletter Opt

2DragonBoatFestival 3 From the Desk of the President 4-5SummerInstituteRecapFallConference2016PayerPanel 5NationalANIConference 6-7ConferenceCandids 8ExamineesWhoPassedCertification 9CertificationBenefitsand2015Calendar 10-12AUCMinutes 13HealthcareEFTPayments 14InterviewwithDorisDickey 15MNAAHAMOfficersandBoard

Fall Edition September 2015

GopherTracksSave the Date

November 11-12 2015MN AAHAM Gopher Chapter Fall Conference

Best Western Plus Kelly Inn St Cloud MNBestWesternPLUSKellyInnndashStCloudMN1004thAveSSaintCloudMN56301UnitedStatesPhone(320)253-0606WebsitehttpbookbestwesterncombestwesternUSMNSaint-Cloud-hotelsBEST-WESTERN-PLUS-Kelly-InnHotel-OverviewdopropertyCode=24113ampgroup=ampsrcPage=SelectHotelampisMapOpen=falseampselectedHotels=

Inside

2

Lake Superior Dragon Boat FestivalCharitable Cause is Winner

Carrie Coan MN AAHAM Member

AAHAMmemberCarrieCoanparticipatedinthe14thAnnualLakeSuperiorDragonBoatFestivalthisAugusttoraisemoneyfortheTwinPortsRotaryClubandtodominatethewavesofcourseUnfortunatelyonlyoneoftheirgoalsweremettheydidsomecharitablegivingbuttheragtaggroupofpaddlersdidnotwinthisyearhelliporevenplaceinthetophalfoftheteamsTheysurehadfunwingingitthoughThiswasthefirsttimeonaDragonBoatforCarrieandseveralofherteammatesincludingherdaughterastheboatdrummer

EachDragonBoatwaspackedtightlywith20paddlersasteerspersonandadrummerTheteamscompetedinheatstogetintothechampionshiproundThisyearrsquoswinningteamtippedthescaleswithatimeof0148leavingtheNorthShoreRotaryTeamintheirwakeat0216

CarriesaystheyareexcitedtoflyhigherintheranksnextyearWhenCarrieaskedherdaughterwhatshelearnedatthefestivalsherespondedldquoCanadiansdonotmessaroundwiththeirpaddlingrdquoShewasnrsquotkiddingtheyevenhadabagpiperonboardandtheystillbeatmostoftheteams

LeftTheNorthShoreRotaryDragonBoatTeam

BelowleftTwofrontrowersinboat-BoatleadersNorthShoreRotaryPresidentMattMecklinampwifeErinMecklin

BottomPhotoofthreepeeps-AlyssaHastingsPharmacistatLakeViewClinicinTwoHarborsCarrieCoanBillingAdministratoratLakeViewHospitalampMakennaCoan(inherdebutasourdragonboatdrummer)

3

From the Desk of the President

Rick Rogers

GreetingsMNChapterAAHAMMembers

IwouldliketostartthisnotewithmyprofoundsenseofaweandgratitudeAssomeofyoumayhaveheardIlostmyFather-in-LawonAugust15theSaturdayfollowingourJointSummerInstituteinMinneapolisBecauseofhisconditionIhadtoleavethemeetingonthefirstnightfollowingawonderfulgroupdinnerwithseveralfriendsandnewacquaintancesthisiswhenmyldquoAwerdquobegan

EveryoneatdinnerwishedmewellandsentwarmwishesformyFather-in-LawrsquoshealthAsanexhibitoratthemeetingIhadtogetmyexhibittakendownmyclothesandthingspackedandgetontheroadtoMilwaukeeASAPWithmultipleoffersfromthegrouptopackmyboothandarrangetohaveitshippedtomeJodyHeardreturnedfromdinnerwithmeandpackedupmyboothwhileItookcareofpackingmyotheritemsinmyhotelroomAsaresultIwasontheroadby1030pmThefollowingdayswerefilledwithemailsandtextsfrommanyofyouwiththoughtsandprayersThisiswheremyldquoGratituderdquocomesandsomeadditionalaweItwasatthatmomentthatIrealizedhowAAHAMandtheMNchapterparticularlygosofarbeyondbeingasimpleprofessionalassociationinmylifeAAHAMisakinshipagroupoffriendsandyesevenabitofasupportstructureintimesofdifficultyForthatIthankeachoneofyounotformyselfbutforeverypastpresentandfuturememberofourchapter

AsImentionedwehadtheJointSummerInstituteinAugustanditwasagreatsuccessThankyoutoallwhomadeitsoPamBrindley(1stVP)andRhondaHelgeson(2ndVP)didaparticularlyfinejobofpullingtogetheraslateofspeakersandpresentersthatIdaresaywereasstrongaswehaveeverexperiencedatameetingThisyearthecontentwasexactlywhatourmembershavebeenaskingforwithrespecttohighimpactandlownofluffIheardfromattendeesafterthefacthowpleasedtheywerewiththetopicsandpresentersThankyouforyourexcellentworkPamandRhonda

OnethingyoumayhavenoticedatthisyearrsquosmeetingwasthelackofanannouncementregardingthisyearrsquosscholarshipwinnerfortheAAHAMANIinOctoberAsmentionedearlierthisyearscholarshipshavebeensuspendedpendingareviewoftheirpoliciesWefullyexpectthatwewillbeabletogetthesebackontrackbynextyearrsquosANIsoifthisissomethingyouareinterestedinpleasebecollectingyourpointstowardthegoalofattendingnextyearrsquosinLasVegas

FinallytheBoardofDirectorshasperformedareviewofourConstitutionandBylawsInanefforttobringthemuptodatewewillbeaskingyouasmemberstovoteontheproposedchangesInformationontheproposedchangeswillbecomingoutinSeptemberandwewillbelookingtohaveyourvotesinbeforetheendofthemonthOneofthemostimportantchangesbeingproposedismovingfromapaperbasedvotingsystemtoanelectronicsurveybasedsystemThiswillbemorecosteffectiveforthechapterandisasystemmanyifnotmostchaptersareusingacrossthecountrytoholdtheirelectionsandothermembervotesPleasekeepaneyeoutforthisinformation

Iwishyouallthebestasweproceedintothethirdquarterof2015andtheinterestingfutureinstoreforourindustryoverthenext15months

WarmestRegards

RichardJRogers

President

MinnesotaGopherChapterAAHAM

4

JoinusattheBestWesternPlusKellyInninStCloudMNWewillstartWednesdayNov11that1245PMandendonNov12that430PMJoeSchindlerwillpresentthelatestMHAupdatesDavidDykewithRelayHealthwillpresentNewPerspectivesonRevenueCyclePerformanceFromPanoramastoGnatsEyelashesPennyOsmonBahrDirectorofAvastoneHealthSolutionswilltalkaboutICD-10SixWeeksfromGo-LiveWewilldefinitelyhaveasessiononTheTelephoneConsumerProtectionActalongwithadiscussiononthelatestchangesimpactingcreditreportingofmedicaldebtStillworkingveryhardtosecureDavidFeeonthelatestinOPPSMorespeakersyettoschedulesostaytuned

Wewillhaveabusinessmeetingandsocialhouratthehotelfrom530PMto730PMWednesdaynightandthenattendeescangooutonthetownWEwillalsoprovideafullhotbreakfastonThursdaymorning

Annual FallMeeting

November 11-12 2015

ThankstoallwhomadethetripInlookingatthesurveysyousaidthehotelthefoodandthelocationweregreatAndsoyouknowthatwereallyreadyoursurveysherearesomeofyourcommentsbullThefoodwasgreat(AndyesIdoagreethatahotbreakfastshouldbemorethanatoaster)WewillmakesurethatwhenIpromiseahotbreakfastwedeliverbullAwesomeconferencethanksforprovidingthespeakersbillingandpaymentissocomplexIacknowledgeeveryoneinhealthcarebullExcellenttopicsspeakerandmeetingcoordinationBreakfastandlunchweregoodbullLikeditheremanythingstodoNicehotelandgreatfoodbullGreatjobbullThetopicswerenotasloadedatfirstblushastheyactuallywerewhenpresentedGreatworkshopbullGoodtimeframe(1PMWednesdayanddoneat330PMThursday)bullIwouldprefertheseconddaytobetheshortdayAllthespeakerswereveryinformational

SummerInstitute

Recap

Summer Institute RecapPreview of the Fall Meeting

2016 Payer Panel Preview

DawnBuckwillbehostingthe2016PayerPanelatMilleLacsHealthSysteminOnamiaattheHolyCrossConferenceCenterItrsquosabeautifulfacilityandtheywillcaterallourmealsDawnisalreadymakingarrangementswithhotelsandfunspotsintheareaPlacestostayGrandCasinondashMilleLacswhichisnorthofOnamiaEddyrsquosndashnorthofOnamia(betweenMLHSandtheGrandCasino)andMcQuoidrsquosatIsleMNTheyhavecondosandrooms

ThisyearinsteadofdoingasummermeetingwewilladdadaytoourPayerPanelTheprospectivedatesareApril27and28thWearetryingtonaildownDayEsgusquiza

Payer PanelPreview

Spring 2016

5

TheANIisattendedbynearly500Nationalmembersandover75exhibitorsEachyearthemembersofAAHAMcometogethertoexchangeideasrenewoldfriendsmakenewonesandfurthertheirknowledgeandeducationinthefieldofPatientAccountManagement

GetExposureExhibitboothsareavailableforunopposedtimeintheexhibithallSponsorshipsareanotherwaytoshowyoursupportandenhanceyoursalesanddoubleyourcompanysvisibilityAdvertisingspaceisavailableintheANIinsidertheofficialconferenceprogram

AAHAMsANIalwaysattractsalargenumberofqualifiedspeakerswhopresentonavarietyoftopicsBesuretocheckouttheAgenda(availablein2015)andExhibitor

Annual National InstituteWalt Disney World Swan and DolphinOrlando FL

2015 ANIConference

October 14-16

ProspectusfortheANIGetasneakpreviewofwhatsessionsandeducationalopportunitieswillbetakingplaceatthisyearnationalmeeting

IfyouwouldliketobeconsideredasaspeakerforAAHAMsANIpleasevisittheBeaSpeakersectionforanapplicationSpeakingpositionsbothpaidandunpaidareusuallyfilledbytheendofAprilbutwedotakeinformationyearroundandwillbesuretomailoutSpeakerRFPstoallinterestedparties

IfyouhaveanyadditionalquestionsabouttheANIpleasefeelfreetocontacttheNationalOfficeat703-281-4043ext209orbyemailatdanielleaahamorg

Forthefewofyouthatmaybenewtohealthcareanddonotknowofhersheisanationallyrecognizedspeakeroncontinuousqualityimprovement(CQI)benchmarkingredesigningreimbursementsystemsandimplementinganoperationalfocusofcompliancebothinhospitalsandpracticesShehasbeenontheAAHAMNationalAdvisoryCouncilHFMANationalAdvisoryCouncilandisapastPresidentoftheIdahoHFMAChapterandalsorecentlyreceivedtheLifetimeAchievementAwardShehasbeenhighlightedinJCAHOrsquosSix Hospitals in Search of ExcellenceZimmermanrsquosReceivable ReportHFMArsquosHFM and Patient AccountAHIA Prospectiveandnumeroushealthcarenewslettersalongwithacontributingauthorto2006HealthLawandComplianceUpdateShereceivedtheIdahoHospitalAssociationldquoDistinguishedServiceAwardrdquoforherlegislativeworkandtrainingonnewindigentlaw

SheisagreatfriendoftheMNAAHAMChapterandwantstotryandmakethisspeakingengagementwork

Payer PanelPreview

Spring 2016

6

MN AAHAM MN HFMA 2015 Joint Summer Institute

Conference Candids

Opening speaker Joe Schindler Vice President of FinanceMinnesota Hospital Associationwith Carrie Coans BillingAdministratorwith Lake ViewMedicalMemorial HospitalandBrinnKrabbenhoftPatientAccessSupervisorwithCHIStJosephrsquosAreaHealth

NationalAAHAMWashingtonUpdateSpeakerPaulMillerChairmanandCEOMillerWenholdCapitolStrategiesLLCwith Board Memebers Rhonda Helgeson Marie MurphyRickRogersandDawnBuck

TheHiddenDangersofLiabilityBillingSpeakerChadPowersVicePresidentampGeneralCounselMedicalReimbursementsofAmericaIncwithBeckyKrenikManagerAllinaHealthSystemandDawnBuckPatientAccountManagerMilleLacsHealthSystem

PFS Revenue Cycle Forum Speaker Doris Dickey PFSManager Rochelle Community Hospital and NationalAAHAM CRCSCCT Certification Chairperson with someAAHAMmembersinattendance

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

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21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 2: Fall 2015 MN AAHAM Newsletter Opt

2

Lake Superior Dragon Boat FestivalCharitable Cause is Winner

Carrie Coan MN AAHAM Member

AAHAMmemberCarrieCoanparticipatedinthe14thAnnualLakeSuperiorDragonBoatFestivalthisAugusttoraisemoneyfortheTwinPortsRotaryClubandtodominatethewavesofcourseUnfortunatelyonlyoneoftheirgoalsweremettheydidsomecharitablegivingbuttheragtaggroupofpaddlersdidnotwinthisyearhelliporevenplaceinthetophalfoftheteamsTheysurehadfunwingingitthoughThiswasthefirsttimeonaDragonBoatforCarrieandseveralofherteammatesincludingherdaughterastheboatdrummer

EachDragonBoatwaspackedtightlywith20paddlersasteerspersonandadrummerTheteamscompetedinheatstogetintothechampionshiproundThisyearrsquoswinningteamtippedthescaleswithatimeof0148leavingtheNorthShoreRotaryTeamintheirwakeat0216

CarriesaystheyareexcitedtoflyhigherintheranksnextyearWhenCarrieaskedherdaughterwhatshelearnedatthefestivalsherespondedldquoCanadiansdonotmessaroundwiththeirpaddlingrdquoShewasnrsquotkiddingtheyevenhadabagpiperonboardandtheystillbeatmostoftheteams

LeftTheNorthShoreRotaryDragonBoatTeam

BelowleftTwofrontrowersinboat-BoatleadersNorthShoreRotaryPresidentMattMecklinampwifeErinMecklin

BottomPhotoofthreepeeps-AlyssaHastingsPharmacistatLakeViewClinicinTwoHarborsCarrieCoanBillingAdministratoratLakeViewHospitalampMakennaCoan(inherdebutasourdragonboatdrummer)

3

From the Desk of the President

Rick Rogers

GreetingsMNChapterAAHAMMembers

IwouldliketostartthisnotewithmyprofoundsenseofaweandgratitudeAssomeofyoumayhaveheardIlostmyFather-in-LawonAugust15theSaturdayfollowingourJointSummerInstituteinMinneapolisBecauseofhisconditionIhadtoleavethemeetingonthefirstnightfollowingawonderfulgroupdinnerwithseveralfriendsandnewacquaintancesthisiswhenmyldquoAwerdquobegan

EveryoneatdinnerwishedmewellandsentwarmwishesformyFather-in-LawrsquoshealthAsanexhibitoratthemeetingIhadtogetmyexhibittakendownmyclothesandthingspackedandgetontheroadtoMilwaukeeASAPWithmultipleoffersfromthegrouptopackmyboothandarrangetohaveitshippedtomeJodyHeardreturnedfromdinnerwithmeandpackedupmyboothwhileItookcareofpackingmyotheritemsinmyhotelroomAsaresultIwasontheroadby1030pmThefollowingdayswerefilledwithemailsandtextsfrommanyofyouwiththoughtsandprayersThisiswheremyldquoGratituderdquocomesandsomeadditionalaweItwasatthatmomentthatIrealizedhowAAHAMandtheMNchapterparticularlygosofarbeyondbeingasimpleprofessionalassociationinmylifeAAHAMisakinshipagroupoffriendsandyesevenabitofasupportstructureintimesofdifficultyForthatIthankeachoneofyounotformyselfbutforeverypastpresentandfuturememberofourchapter

AsImentionedwehadtheJointSummerInstituteinAugustanditwasagreatsuccessThankyoutoallwhomadeitsoPamBrindley(1stVP)andRhondaHelgeson(2ndVP)didaparticularlyfinejobofpullingtogetheraslateofspeakersandpresentersthatIdaresaywereasstrongaswehaveeverexperiencedatameetingThisyearthecontentwasexactlywhatourmembershavebeenaskingforwithrespecttohighimpactandlownofluffIheardfromattendeesafterthefacthowpleasedtheywerewiththetopicsandpresentersThankyouforyourexcellentworkPamandRhonda

OnethingyoumayhavenoticedatthisyearrsquosmeetingwasthelackofanannouncementregardingthisyearrsquosscholarshipwinnerfortheAAHAMANIinOctoberAsmentionedearlierthisyearscholarshipshavebeensuspendedpendingareviewoftheirpoliciesWefullyexpectthatwewillbeabletogetthesebackontrackbynextyearrsquosANIsoifthisissomethingyouareinterestedinpleasebecollectingyourpointstowardthegoalofattendingnextyearrsquosinLasVegas

FinallytheBoardofDirectorshasperformedareviewofourConstitutionandBylawsInanefforttobringthemuptodatewewillbeaskingyouasmemberstovoteontheproposedchangesInformationontheproposedchangeswillbecomingoutinSeptemberandwewillbelookingtohaveyourvotesinbeforetheendofthemonthOneofthemostimportantchangesbeingproposedismovingfromapaperbasedvotingsystemtoanelectronicsurveybasedsystemThiswillbemorecosteffectiveforthechapterandisasystemmanyifnotmostchaptersareusingacrossthecountrytoholdtheirelectionsandothermembervotesPleasekeepaneyeoutforthisinformation

Iwishyouallthebestasweproceedintothethirdquarterof2015andtheinterestingfutureinstoreforourindustryoverthenext15months

WarmestRegards

RichardJRogers

President

MinnesotaGopherChapterAAHAM

4

JoinusattheBestWesternPlusKellyInninStCloudMNWewillstartWednesdayNov11that1245PMandendonNov12that430PMJoeSchindlerwillpresentthelatestMHAupdatesDavidDykewithRelayHealthwillpresentNewPerspectivesonRevenueCyclePerformanceFromPanoramastoGnatsEyelashesPennyOsmonBahrDirectorofAvastoneHealthSolutionswilltalkaboutICD-10SixWeeksfromGo-LiveWewilldefinitelyhaveasessiononTheTelephoneConsumerProtectionActalongwithadiscussiononthelatestchangesimpactingcreditreportingofmedicaldebtStillworkingveryhardtosecureDavidFeeonthelatestinOPPSMorespeakersyettoschedulesostaytuned

Wewillhaveabusinessmeetingandsocialhouratthehotelfrom530PMto730PMWednesdaynightandthenattendeescangooutonthetownWEwillalsoprovideafullhotbreakfastonThursdaymorning

Annual FallMeeting

November 11-12 2015

ThankstoallwhomadethetripInlookingatthesurveysyousaidthehotelthefoodandthelocationweregreatAndsoyouknowthatwereallyreadyoursurveysherearesomeofyourcommentsbullThefoodwasgreat(AndyesIdoagreethatahotbreakfastshouldbemorethanatoaster)WewillmakesurethatwhenIpromiseahotbreakfastwedeliverbullAwesomeconferencethanksforprovidingthespeakersbillingandpaymentissocomplexIacknowledgeeveryoneinhealthcarebullExcellenttopicsspeakerandmeetingcoordinationBreakfastandlunchweregoodbullLikeditheremanythingstodoNicehotelandgreatfoodbullGreatjobbullThetopicswerenotasloadedatfirstblushastheyactuallywerewhenpresentedGreatworkshopbullGoodtimeframe(1PMWednesdayanddoneat330PMThursday)bullIwouldprefertheseconddaytobetheshortdayAllthespeakerswereveryinformational

SummerInstitute

Recap

Summer Institute RecapPreview of the Fall Meeting

2016 Payer Panel Preview

DawnBuckwillbehostingthe2016PayerPanelatMilleLacsHealthSysteminOnamiaattheHolyCrossConferenceCenterItrsquosabeautifulfacilityandtheywillcaterallourmealsDawnisalreadymakingarrangementswithhotelsandfunspotsintheareaPlacestostayGrandCasinondashMilleLacswhichisnorthofOnamiaEddyrsquosndashnorthofOnamia(betweenMLHSandtheGrandCasino)andMcQuoidrsquosatIsleMNTheyhavecondosandrooms

ThisyearinsteadofdoingasummermeetingwewilladdadaytoourPayerPanelTheprospectivedatesareApril27and28thWearetryingtonaildownDayEsgusquiza

Payer PanelPreview

Spring 2016

5

TheANIisattendedbynearly500Nationalmembersandover75exhibitorsEachyearthemembersofAAHAMcometogethertoexchangeideasrenewoldfriendsmakenewonesandfurthertheirknowledgeandeducationinthefieldofPatientAccountManagement

GetExposureExhibitboothsareavailableforunopposedtimeintheexhibithallSponsorshipsareanotherwaytoshowyoursupportandenhanceyoursalesanddoubleyourcompanysvisibilityAdvertisingspaceisavailableintheANIinsidertheofficialconferenceprogram

AAHAMsANIalwaysattractsalargenumberofqualifiedspeakerswhopresentonavarietyoftopicsBesuretocheckouttheAgenda(availablein2015)andExhibitor

Annual National InstituteWalt Disney World Swan and DolphinOrlando FL

2015 ANIConference

October 14-16

ProspectusfortheANIGetasneakpreviewofwhatsessionsandeducationalopportunitieswillbetakingplaceatthisyearnationalmeeting

IfyouwouldliketobeconsideredasaspeakerforAAHAMsANIpleasevisittheBeaSpeakersectionforanapplicationSpeakingpositionsbothpaidandunpaidareusuallyfilledbytheendofAprilbutwedotakeinformationyearroundandwillbesuretomailoutSpeakerRFPstoallinterestedparties

IfyouhaveanyadditionalquestionsabouttheANIpleasefeelfreetocontacttheNationalOfficeat703-281-4043ext209orbyemailatdanielleaahamorg

Forthefewofyouthatmaybenewtohealthcareanddonotknowofhersheisanationallyrecognizedspeakeroncontinuousqualityimprovement(CQI)benchmarkingredesigningreimbursementsystemsandimplementinganoperationalfocusofcompliancebothinhospitalsandpracticesShehasbeenontheAAHAMNationalAdvisoryCouncilHFMANationalAdvisoryCouncilandisapastPresidentoftheIdahoHFMAChapterandalsorecentlyreceivedtheLifetimeAchievementAwardShehasbeenhighlightedinJCAHOrsquosSix Hospitals in Search of ExcellenceZimmermanrsquosReceivable ReportHFMArsquosHFM and Patient AccountAHIA Prospectiveandnumeroushealthcarenewslettersalongwithacontributingauthorto2006HealthLawandComplianceUpdateShereceivedtheIdahoHospitalAssociationldquoDistinguishedServiceAwardrdquoforherlegislativeworkandtrainingonnewindigentlaw

SheisagreatfriendoftheMNAAHAMChapterandwantstotryandmakethisspeakingengagementwork

Payer PanelPreview

Spring 2016

6

MN AAHAM MN HFMA 2015 Joint Summer Institute

Conference Candids

Opening speaker Joe Schindler Vice President of FinanceMinnesota Hospital Associationwith Carrie Coans BillingAdministratorwith Lake ViewMedicalMemorial HospitalandBrinnKrabbenhoftPatientAccessSupervisorwithCHIStJosephrsquosAreaHealth

NationalAAHAMWashingtonUpdateSpeakerPaulMillerChairmanandCEOMillerWenholdCapitolStrategiesLLCwith Board Memebers Rhonda Helgeson Marie MurphyRickRogersandDawnBuck

TheHiddenDangersofLiabilityBillingSpeakerChadPowersVicePresidentampGeneralCounselMedicalReimbursementsofAmericaIncwithBeckyKrenikManagerAllinaHealthSystemandDawnBuckPatientAccountManagerMilleLacsHealthSystem

PFS Revenue Cycle Forum Speaker Doris Dickey PFSManager Rochelle Community Hospital and NationalAAHAM CRCSCCT Certification Chairperson with someAAHAMmembersinattendance

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

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- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 3: Fall 2015 MN AAHAM Newsletter Opt

3

From the Desk of the President

Rick Rogers

GreetingsMNChapterAAHAMMembers

IwouldliketostartthisnotewithmyprofoundsenseofaweandgratitudeAssomeofyoumayhaveheardIlostmyFather-in-LawonAugust15theSaturdayfollowingourJointSummerInstituteinMinneapolisBecauseofhisconditionIhadtoleavethemeetingonthefirstnightfollowingawonderfulgroupdinnerwithseveralfriendsandnewacquaintancesthisiswhenmyldquoAwerdquobegan

EveryoneatdinnerwishedmewellandsentwarmwishesformyFather-in-LawrsquoshealthAsanexhibitoratthemeetingIhadtogetmyexhibittakendownmyclothesandthingspackedandgetontheroadtoMilwaukeeASAPWithmultipleoffersfromthegrouptopackmyboothandarrangetohaveitshippedtomeJodyHeardreturnedfromdinnerwithmeandpackedupmyboothwhileItookcareofpackingmyotheritemsinmyhotelroomAsaresultIwasontheroadby1030pmThefollowingdayswerefilledwithemailsandtextsfrommanyofyouwiththoughtsandprayersThisiswheremyldquoGratituderdquocomesandsomeadditionalaweItwasatthatmomentthatIrealizedhowAAHAMandtheMNchapterparticularlygosofarbeyondbeingasimpleprofessionalassociationinmylifeAAHAMisakinshipagroupoffriendsandyesevenabitofasupportstructureintimesofdifficultyForthatIthankeachoneofyounotformyselfbutforeverypastpresentandfuturememberofourchapter

AsImentionedwehadtheJointSummerInstituteinAugustanditwasagreatsuccessThankyoutoallwhomadeitsoPamBrindley(1stVP)andRhondaHelgeson(2ndVP)didaparticularlyfinejobofpullingtogetheraslateofspeakersandpresentersthatIdaresaywereasstrongaswehaveeverexperiencedatameetingThisyearthecontentwasexactlywhatourmembershavebeenaskingforwithrespecttohighimpactandlownofluffIheardfromattendeesafterthefacthowpleasedtheywerewiththetopicsandpresentersThankyouforyourexcellentworkPamandRhonda

OnethingyoumayhavenoticedatthisyearrsquosmeetingwasthelackofanannouncementregardingthisyearrsquosscholarshipwinnerfortheAAHAMANIinOctoberAsmentionedearlierthisyearscholarshipshavebeensuspendedpendingareviewoftheirpoliciesWefullyexpectthatwewillbeabletogetthesebackontrackbynextyearrsquosANIsoifthisissomethingyouareinterestedinpleasebecollectingyourpointstowardthegoalofattendingnextyearrsquosinLasVegas

FinallytheBoardofDirectorshasperformedareviewofourConstitutionandBylawsInanefforttobringthemuptodatewewillbeaskingyouasmemberstovoteontheproposedchangesInformationontheproposedchangeswillbecomingoutinSeptemberandwewillbelookingtohaveyourvotesinbeforetheendofthemonthOneofthemostimportantchangesbeingproposedismovingfromapaperbasedvotingsystemtoanelectronicsurveybasedsystemThiswillbemorecosteffectiveforthechapterandisasystemmanyifnotmostchaptersareusingacrossthecountrytoholdtheirelectionsandothermembervotesPleasekeepaneyeoutforthisinformation

Iwishyouallthebestasweproceedintothethirdquarterof2015andtheinterestingfutureinstoreforourindustryoverthenext15months

WarmestRegards

RichardJRogers

President

MinnesotaGopherChapterAAHAM

4

JoinusattheBestWesternPlusKellyInninStCloudMNWewillstartWednesdayNov11that1245PMandendonNov12that430PMJoeSchindlerwillpresentthelatestMHAupdatesDavidDykewithRelayHealthwillpresentNewPerspectivesonRevenueCyclePerformanceFromPanoramastoGnatsEyelashesPennyOsmonBahrDirectorofAvastoneHealthSolutionswilltalkaboutICD-10SixWeeksfromGo-LiveWewilldefinitelyhaveasessiononTheTelephoneConsumerProtectionActalongwithadiscussiononthelatestchangesimpactingcreditreportingofmedicaldebtStillworkingveryhardtosecureDavidFeeonthelatestinOPPSMorespeakersyettoschedulesostaytuned

Wewillhaveabusinessmeetingandsocialhouratthehotelfrom530PMto730PMWednesdaynightandthenattendeescangooutonthetownWEwillalsoprovideafullhotbreakfastonThursdaymorning

Annual FallMeeting

November 11-12 2015

ThankstoallwhomadethetripInlookingatthesurveysyousaidthehotelthefoodandthelocationweregreatAndsoyouknowthatwereallyreadyoursurveysherearesomeofyourcommentsbullThefoodwasgreat(AndyesIdoagreethatahotbreakfastshouldbemorethanatoaster)WewillmakesurethatwhenIpromiseahotbreakfastwedeliverbullAwesomeconferencethanksforprovidingthespeakersbillingandpaymentissocomplexIacknowledgeeveryoneinhealthcarebullExcellenttopicsspeakerandmeetingcoordinationBreakfastandlunchweregoodbullLikeditheremanythingstodoNicehotelandgreatfoodbullGreatjobbullThetopicswerenotasloadedatfirstblushastheyactuallywerewhenpresentedGreatworkshopbullGoodtimeframe(1PMWednesdayanddoneat330PMThursday)bullIwouldprefertheseconddaytobetheshortdayAllthespeakerswereveryinformational

SummerInstitute

Recap

Summer Institute RecapPreview of the Fall Meeting

2016 Payer Panel Preview

DawnBuckwillbehostingthe2016PayerPanelatMilleLacsHealthSysteminOnamiaattheHolyCrossConferenceCenterItrsquosabeautifulfacilityandtheywillcaterallourmealsDawnisalreadymakingarrangementswithhotelsandfunspotsintheareaPlacestostayGrandCasinondashMilleLacswhichisnorthofOnamiaEddyrsquosndashnorthofOnamia(betweenMLHSandtheGrandCasino)andMcQuoidrsquosatIsleMNTheyhavecondosandrooms

ThisyearinsteadofdoingasummermeetingwewilladdadaytoourPayerPanelTheprospectivedatesareApril27and28thWearetryingtonaildownDayEsgusquiza

Payer PanelPreview

Spring 2016

5

TheANIisattendedbynearly500Nationalmembersandover75exhibitorsEachyearthemembersofAAHAMcometogethertoexchangeideasrenewoldfriendsmakenewonesandfurthertheirknowledgeandeducationinthefieldofPatientAccountManagement

GetExposureExhibitboothsareavailableforunopposedtimeintheexhibithallSponsorshipsareanotherwaytoshowyoursupportandenhanceyoursalesanddoubleyourcompanysvisibilityAdvertisingspaceisavailableintheANIinsidertheofficialconferenceprogram

AAHAMsANIalwaysattractsalargenumberofqualifiedspeakerswhopresentonavarietyoftopicsBesuretocheckouttheAgenda(availablein2015)andExhibitor

Annual National InstituteWalt Disney World Swan and DolphinOrlando FL

2015 ANIConference

October 14-16

ProspectusfortheANIGetasneakpreviewofwhatsessionsandeducationalopportunitieswillbetakingplaceatthisyearnationalmeeting

IfyouwouldliketobeconsideredasaspeakerforAAHAMsANIpleasevisittheBeaSpeakersectionforanapplicationSpeakingpositionsbothpaidandunpaidareusuallyfilledbytheendofAprilbutwedotakeinformationyearroundandwillbesuretomailoutSpeakerRFPstoallinterestedparties

IfyouhaveanyadditionalquestionsabouttheANIpleasefeelfreetocontacttheNationalOfficeat703-281-4043ext209orbyemailatdanielleaahamorg

Forthefewofyouthatmaybenewtohealthcareanddonotknowofhersheisanationallyrecognizedspeakeroncontinuousqualityimprovement(CQI)benchmarkingredesigningreimbursementsystemsandimplementinganoperationalfocusofcompliancebothinhospitalsandpracticesShehasbeenontheAAHAMNationalAdvisoryCouncilHFMANationalAdvisoryCouncilandisapastPresidentoftheIdahoHFMAChapterandalsorecentlyreceivedtheLifetimeAchievementAwardShehasbeenhighlightedinJCAHOrsquosSix Hospitals in Search of ExcellenceZimmermanrsquosReceivable ReportHFMArsquosHFM and Patient AccountAHIA Prospectiveandnumeroushealthcarenewslettersalongwithacontributingauthorto2006HealthLawandComplianceUpdateShereceivedtheIdahoHospitalAssociationldquoDistinguishedServiceAwardrdquoforherlegislativeworkandtrainingonnewindigentlaw

SheisagreatfriendoftheMNAAHAMChapterandwantstotryandmakethisspeakingengagementwork

Payer PanelPreview

Spring 2016

6

MN AAHAM MN HFMA 2015 Joint Summer Institute

Conference Candids

Opening speaker Joe Schindler Vice President of FinanceMinnesota Hospital Associationwith Carrie Coans BillingAdministratorwith Lake ViewMedicalMemorial HospitalandBrinnKrabbenhoftPatientAccessSupervisorwithCHIStJosephrsquosAreaHealth

NationalAAHAMWashingtonUpdateSpeakerPaulMillerChairmanandCEOMillerWenholdCapitolStrategiesLLCwith Board Memebers Rhonda Helgeson Marie MurphyRickRogersandDawnBuck

TheHiddenDangersofLiabilityBillingSpeakerChadPowersVicePresidentampGeneralCounselMedicalReimbursementsofAmericaIncwithBeckyKrenikManagerAllinaHealthSystemandDawnBuckPatientAccountManagerMilleLacsHealthSystem

PFS Revenue Cycle Forum Speaker Doris Dickey PFSManager Rochelle Community Hospital and NationalAAHAM CRCSCCT Certification Chairperson with someAAHAMmembersinattendance

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 4: Fall 2015 MN AAHAM Newsletter Opt

4

JoinusattheBestWesternPlusKellyInninStCloudMNWewillstartWednesdayNov11that1245PMandendonNov12that430PMJoeSchindlerwillpresentthelatestMHAupdatesDavidDykewithRelayHealthwillpresentNewPerspectivesonRevenueCyclePerformanceFromPanoramastoGnatsEyelashesPennyOsmonBahrDirectorofAvastoneHealthSolutionswilltalkaboutICD-10SixWeeksfromGo-LiveWewilldefinitelyhaveasessiononTheTelephoneConsumerProtectionActalongwithadiscussiononthelatestchangesimpactingcreditreportingofmedicaldebtStillworkingveryhardtosecureDavidFeeonthelatestinOPPSMorespeakersyettoschedulesostaytuned

Wewillhaveabusinessmeetingandsocialhouratthehotelfrom530PMto730PMWednesdaynightandthenattendeescangooutonthetownWEwillalsoprovideafullhotbreakfastonThursdaymorning

Annual FallMeeting

November 11-12 2015

ThankstoallwhomadethetripInlookingatthesurveysyousaidthehotelthefoodandthelocationweregreatAndsoyouknowthatwereallyreadyoursurveysherearesomeofyourcommentsbullThefoodwasgreat(AndyesIdoagreethatahotbreakfastshouldbemorethanatoaster)WewillmakesurethatwhenIpromiseahotbreakfastwedeliverbullAwesomeconferencethanksforprovidingthespeakersbillingandpaymentissocomplexIacknowledgeeveryoneinhealthcarebullExcellenttopicsspeakerandmeetingcoordinationBreakfastandlunchweregoodbullLikeditheremanythingstodoNicehotelandgreatfoodbullGreatjobbullThetopicswerenotasloadedatfirstblushastheyactuallywerewhenpresentedGreatworkshopbullGoodtimeframe(1PMWednesdayanddoneat330PMThursday)bullIwouldprefertheseconddaytobetheshortdayAllthespeakerswereveryinformational

SummerInstitute

Recap

Summer Institute RecapPreview of the Fall Meeting

2016 Payer Panel Preview

DawnBuckwillbehostingthe2016PayerPanelatMilleLacsHealthSysteminOnamiaattheHolyCrossConferenceCenterItrsquosabeautifulfacilityandtheywillcaterallourmealsDawnisalreadymakingarrangementswithhotelsandfunspotsintheareaPlacestostayGrandCasinondashMilleLacswhichisnorthofOnamiaEddyrsquosndashnorthofOnamia(betweenMLHSandtheGrandCasino)andMcQuoidrsquosatIsleMNTheyhavecondosandrooms

ThisyearinsteadofdoingasummermeetingwewilladdadaytoourPayerPanelTheprospectivedatesareApril27and28thWearetryingtonaildownDayEsgusquiza

Payer PanelPreview

Spring 2016

5

TheANIisattendedbynearly500Nationalmembersandover75exhibitorsEachyearthemembersofAAHAMcometogethertoexchangeideasrenewoldfriendsmakenewonesandfurthertheirknowledgeandeducationinthefieldofPatientAccountManagement

GetExposureExhibitboothsareavailableforunopposedtimeintheexhibithallSponsorshipsareanotherwaytoshowyoursupportandenhanceyoursalesanddoubleyourcompanysvisibilityAdvertisingspaceisavailableintheANIinsidertheofficialconferenceprogram

AAHAMsANIalwaysattractsalargenumberofqualifiedspeakerswhopresentonavarietyoftopicsBesuretocheckouttheAgenda(availablein2015)andExhibitor

Annual National InstituteWalt Disney World Swan and DolphinOrlando FL

2015 ANIConference

October 14-16

ProspectusfortheANIGetasneakpreviewofwhatsessionsandeducationalopportunitieswillbetakingplaceatthisyearnationalmeeting

IfyouwouldliketobeconsideredasaspeakerforAAHAMsANIpleasevisittheBeaSpeakersectionforanapplicationSpeakingpositionsbothpaidandunpaidareusuallyfilledbytheendofAprilbutwedotakeinformationyearroundandwillbesuretomailoutSpeakerRFPstoallinterestedparties

IfyouhaveanyadditionalquestionsabouttheANIpleasefeelfreetocontacttheNationalOfficeat703-281-4043ext209orbyemailatdanielleaahamorg

Forthefewofyouthatmaybenewtohealthcareanddonotknowofhersheisanationallyrecognizedspeakeroncontinuousqualityimprovement(CQI)benchmarkingredesigningreimbursementsystemsandimplementinganoperationalfocusofcompliancebothinhospitalsandpracticesShehasbeenontheAAHAMNationalAdvisoryCouncilHFMANationalAdvisoryCouncilandisapastPresidentoftheIdahoHFMAChapterandalsorecentlyreceivedtheLifetimeAchievementAwardShehasbeenhighlightedinJCAHOrsquosSix Hospitals in Search of ExcellenceZimmermanrsquosReceivable ReportHFMArsquosHFM and Patient AccountAHIA Prospectiveandnumeroushealthcarenewslettersalongwithacontributingauthorto2006HealthLawandComplianceUpdateShereceivedtheIdahoHospitalAssociationldquoDistinguishedServiceAwardrdquoforherlegislativeworkandtrainingonnewindigentlaw

SheisagreatfriendoftheMNAAHAMChapterandwantstotryandmakethisspeakingengagementwork

Payer PanelPreview

Spring 2016

6

MN AAHAM MN HFMA 2015 Joint Summer Institute

Conference Candids

Opening speaker Joe Schindler Vice President of FinanceMinnesota Hospital Associationwith Carrie Coans BillingAdministratorwith Lake ViewMedicalMemorial HospitalandBrinnKrabbenhoftPatientAccessSupervisorwithCHIStJosephrsquosAreaHealth

NationalAAHAMWashingtonUpdateSpeakerPaulMillerChairmanandCEOMillerWenholdCapitolStrategiesLLCwith Board Memebers Rhonda Helgeson Marie MurphyRickRogersandDawnBuck

TheHiddenDangersofLiabilityBillingSpeakerChadPowersVicePresidentampGeneralCounselMedicalReimbursementsofAmericaIncwithBeckyKrenikManagerAllinaHealthSystemandDawnBuckPatientAccountManagerMilleLacsHealthSystem

PFS Revenue Cycle Forum Speaker Doris Dickey PFSManager Rochelle Community Hospital and NationalAAHAM CRCSCCT Certification Chairperson with someAAHAMmembersinattendance

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 5: Fall 2015 MN AAHAM Newsletter Opt

5

TheANIisattendedbynearly500Nationalmembersandover75exhibitorsEachyearthemembersofAAHAMcometogethertoexchangeideasrenewoldfriendsmakenewonesandfurthertheirknowledgeandeducationinthefieldofPatientAccountManagement

GetExposureExhibitboothsareavailableforunopposedtimeintheexhibithallSponsorshipsareanotherwaytoshowyoursupportandenhanceyoursalesanddoubleyourcompanysvisibilityAdvertisingspaceisavailableintheANIinsidertheofficialconferenceprogram

AAHAMsANIalwaysattractsalargenumberofqualifiedspeakerswhopresentonavarietyoftopicsBesuretocheckouttheAgenda(availablein2015)andExhibitor

Annual National InstituteWalt Disney World Swan and DolphinOrlando FL

2015 ANIConference

October 14-16

ProspectusfortheANIGetasneakpreviewofwhatsessionsandeducationalopportunitieswillbetakingplaceatthisyearnationalmeeting

IfyouwouldliketobeconsideredasaspeakerforAAHAMsANIpleasevisittheBeaSpeakersectionforanapplicationSpeakingpositionsbothpaidandunpaidareusuallyfilledbytheendofAprilbutwedotakeinformationyearroundandwillbesuretomailoutSpeakerRFPstoallinterestedparties

IfyouhaveanyadditionalquestionsabouttheANIpleasefeelfreetocontacttheNationalOfficeat703-281-4043ext209orbyemailatdanielleaahamorg

Forthefewofyouthatmaybenewtohealthcareanddonotknowofhersheisanationallyrecognizedspeakeroncontinuousqualityimprovement(CQI)benchmarkingredesigningreimbursementsystemsandimplementinganoperationalfocusofcompliancebothinhospitalsandpracticesShehasbeenontheAAHAMNationalAdvisoryCouncilHFMANationalAdvisoryCouncilandisapastPresidentoftheIdahoHFMAChapterandalsorecentlyreceivedtheLifetimeAchievementAwardShehasbeenhighlightedinJCAHOrsquosSix Hospitals in Search of ExcellenceZimmermanrsquosReceivable ReportHFMArsquosHFM and Patient AccountAHIA Prospectiveandnumeroushealthcarenewslettersalongwithacontributingauthorto2006HealthLawandComplianceUpdateShereceivedtheIdahoHospitalAssociationldquoDistinguishedServiceAwardrdquoforherlegislativeworkandtrainingonnewindigentlaw

SheisagreatfriendoftheMNAAHAMChapterandwantstotryandmakethisspeakingengagementwork

Payer PanelPreview

Spring 2016

6

MN AAHAM MN HFMA 2015 Joint Summer Institute

Conference Candids

Opening speaker Joe Schindler Vice President of FinanceMinnesota Hospital Associationwith Carrie Coans BillingAdministratorwith Lake ViewMedicalMemorial HospitalandBrinnKrabbenhoftPatientAccessSupervisorwithCHIStJosephrsquosAreaHealth

NationalAAHAMWashingtonUpdateSpeakerPaulMillerChairmanandCEOMillerWenholdCapitolStrategiesLLCwith Board Memebers Rhonda Helgeson Marie MurphyRickRogersandDawnBuck

TheHiddenDangersofLiabilityBillingSpeakerChadPowersVicePresidentampGeneralCounselMedicalReimbursementsofAmericaIncwithBeckyKrenikManagerAllinaHealthSystemandDawnBuckPatientAccountManagerMilleLacsHealthSystem

PFS Revenue Cycle Forum Speaker Doris Dickey PFSManager Rochelle Community Hospital and NationalAAHAM CRCSCCT Certification Chairperson with someAAHAMmembersinattendance

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

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bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

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tofiteachpatientrsquosneeds

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DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 6: Fall 2015 MN AAHAM Newsletter Opt

6

MN AAHAM MN HFMA 2015 Joint Summer Institute

Conference Candids

Opening speaker Joe Schindler Vice President of FinanceMinnesota Hospital Associationwith Carrie Coans BillingAdministratorwith Lake ViewMedicalMemorial HospitalandBrinnKrabbenhoftPatientAccessSupervisorwithCHIStJosephrsquosAreaHealth

NationalAAHAMWashingtonUpdateSpeakerPaulMillerChairmanandCEOMillerWenholdCapitolStrategiesLLCwith Board Memebers Rhonda Helgeson Marie MurphyRickRogersandDawnBuck

TheHiddenDangersofLiabilityBillingSpeakerChadPowersVicePresidentampGeneralCounselMedicalReimbursementsofAmericaIncwithBeckyKrenikManagerAllinaHealthSystemandDawnBuckPatientAccountManagerMilleLacsHealthSystem

PFS Revenue Cycle Forum Speaker Doris Dickey PFSManager Rochelle Community Hospital and NationalAAHAM CRCSCCT Certification Chairperson with someAAHAMmembersinattendance

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 7: Fall 2015 MN AAHAM Newsletter Opt

7

501rSpeaker JulieVanPeltVicePresidentofOperationsAvadyne Health with Jane Scharpe PASHIM ManagerRidgeveiwSibleyMedicalCenter

From the Vendor Fair Pat Lauermann National SalesDirector with Professional Service Bureau and Jake CarlRegionalVicePresidentwithAvadyneHealth

BrinnKrabbenhoftSuzanneLestinaCarrieCoansandRoseHockettManagerPatientAccountsStLukersquosHospital

Improving Business Processes to Effectively Collect in aConsumerWorldSpeakerSuzanneLestinaVicePresidentofRevenueCycleInnovationAvadyneHealthwithVeronicaModrickerVicePresidentBusinessDevelopmentMedicalReimbursementsofAmericaandSpeakerDorisDickey

From the Vendor Fair Dana Dubbin VicePresidentAdvantage Billing Concepts Inc Greg YoungSeniorAccountExecutiveICSystemIncJohnErlandsonSales Representative Advantage Collection ProfessionalsLLCTiffanySchleppegrellVPofClientRelationsAdvantageBillingConceptsInc

Defending Against a ZPIC or other Potential FraudInvestigation by the OIG Speaker Sara Mendiola SeniorAssociate and Director of Clinical Services Fotheringill ampWadeLLCandWashingtonampWestLLC

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 8: Fall 2015 MN AAHAM Newsletter Opt

8

KristieAugustinCRCS-PMayoClinicHealthSystems10114thStreetNWAustinMN55912

LisaEdelbrockCRCS-IStCloudHospital14066thAveNorthStCloudMN56303

RuthFladmarkCRCS-PStCloudHospital14066thAveNStCloudMN56304

MilagrosHildeCRCS-PStCloudHospital14066thAveNStCloudMN56303

JessicaHoshalCRCS-IFairviewRange750E34thStHibbingMN55746

BarbaraJohnsonCRCS-PRangeRegionalHealthServices750East34thStHibbingMN55746

RobinJohnsonCRCS-PStCloudHospital14066thAveNoSaintCloudMN56303

TheresaKnutsonCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

JoyceLauerCRCS-IStCloudHospital14066thAveNStCloudMN56303

JaneMathiasenCRCS-PStCloudHospital7FairfieldLaneStCloudMN56303

TammyMeittunenCRCS-PRRHSUMCMMESABACLINICS750E34THSTHIBBINGMN55746

StevenMillerCRCS-PRycanTechnologiesIncPOBox306MarshallMN56258

JamieNortonCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

AngieShawCRCS-PAustinMedicalCenter10001stDrNWAustinMN55912

BrendaStillerCRCS-PMayo1000FirstDriveNWAustinMN55912

LorraineTeiglandCRCS-PSTCLOUDHOSPITAL14066thAveNStCloudMN56303

LisaVincekCRCS-PMCHS-LakeCity12025thGrantBlvdWestWabashaMN55981

MaureenWherlandCRCS-IRangeRegionalHealthServices750East35thStreetHibbingMN55746

ChristineWruckCRCS-PStCloudHospital14066thaveNStCloudMN56303

MichelleWurzbergerCRCS-IStCloudHospital14066thAveNSaintCloudMN56303

BrendaYentschCRCS-IAustinMedicalCenter10001stDrNWAustinMN55912

CRCS and CCT Examinees Who Passed May Certification

Congratulations

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 9: Fall 2015 MN AAHAM Newsletter Opt

9

How does certification benefit an individual

EarninganAAHAMcertificationdemonstratesahighlevelofachievementanddistinguishesyouasaleaderandrolemodelintherevenuecycleindustryThecertificationvalidatesyourproficiencyandcommitmenttoyourprofessionandcanplayanintegralroleinyourcareerstrategyInmanyinstancescertificationmayhelpyousecurethepromotionorthejobyoudesire

Earningcertificationcanhelpyouby

bull Improvingyourearningpotentialbull Givingyouacompetitiveadvantagewithcurrentandprospectiveemployersbull Grantingyoutherecognitionyoudeservebull Providingaccesstothepositionsandpromotionsyouseekanddesirebull Buildinganetworkofpeersintheinfluentialgroupthatsharesyourcertificationdesignationbull Continuingtoexpandyourskillsandexpertisethroughcontinuingeducation

How does certification benefit an employer

EarninganAAHAMcertificationdemonstratesanindividualrsquosexpertiseItshowstheypossesstheknowledgetomeettheindustryrsquoshigheststandardsandthecapacitytopassarigorouscertificationexaminationItshowscommitmenttotheirprofessionandongoingcareerdevelopmentItalsorepresentsprofessionalismintheindividualrsquospursuitofexcellencetoqualityofserviceintheircareerandthehealthcareindustry

ByhiringAAHAMcertifiedindividualsandinvestinginAAHAMcertificationforyourstaffyoucan

bull Increasethecompetencyofyourstaffbull Increasequalityandproductivitybull Buildastrongteambull Promoteongoingeducationandtrainingbull Reduceexposuretofraudandabusebull Developacareerladderforstaff

Examination Dates

September12015-RegistrationdeadlineforNovember2015Exams

November9-202015-Examperiod

December12015-RegistrationdeadlineforFebruary2016Exams

Benefits AAHAM Certification

2015 Certification Calendar

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 10: Fall 2015 MN AAHAM Newsletter Opt

10

June Operations Meeting Minutes

Administrative Uniformity Committee

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 11: Fall 2015 MN AAHAM Newsletter Opt

11

MeetingMinutes

AUC

ThelatestissueofAUCisavailableontheMNAAHAMwebsite

wwwmnaahamcomhttpwwwmnaahamcomwp-contentuploads201503AUC-Update-2-27-15pdf

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 12: Fall 2015 MN AAHAM Newsletter Opt

12

MeetingMinutes

AUC

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 13: Fall 2015 MN AAHAM Newsletter Opt

13

How to Identify Who Sent YourHealthcare EFT Payment

Priscilla Holland NACHA Senior Director of Healthcare Payments

HealthcareprovidersinterestedincostsavingsandotherbenefitsareconvertingtoelectronicpaymentsatasteadyclipIn2014theACHNetworkmovedmorethan149millionhealthcareElectronicFundsTransfers(EFTs)transferringabout$8766billioninclaimpaymentsfromhealthplanstoprovidersDuringthesameperioditisestimatedthatthehealthcareindustrysavedapproximately$295millionbyusingthehealthcareEFTstandardandElectronicRemittanceAdvice(ERA)

ButwhatifaproviderhasreceivedanEFTpaymentwithnocorrespondingERAanddoesnrsquotrecognizethesendingorganizationHowisthesenderdeterminedUnfortunatelywhenaproviderdoesnotreceivetheassociatedERAandcannotrecognizetheoriginatorofthetransactiontheprovidermustfollow-upwiththebankandthehealthplanmdashoftenwithnumerousphonecalls

Populating the Company Name Field of the CCD+Addenda

ForthehealthcareEFTstandardCCD+AddendatheNACHAOperatingRulesrequirethatldquotheCompanyNamefieldmustcontainthenameoftheHealthPlanoriginatingtheCCDorwhereanorganizationisself-insuredthenameoftheorganizationrsquosthird-partyadministratorthatisrecognizedbytheHealthcareProviderandtowhichtheHealthCareProvidersubmitsitsclaimrdquo

Usingthenameoftheclearinghouseorvendorinsteadofthehealthplanorthird-partyadministratordoesnotcomplywiththerequirementsoftheNACHAOperatingRulesIftheoriginatorofthehealthcareEFTstandardtransactionsisnotpopulatingthecompanynamefieldinaccordancewiththeNACHAOperatingRulestheproviderrsquosfinancialinstitutioncanfileaReportofPossibleRulesViolationthroughNACHArsquosNationalSystemofFines

ThegoaloftheNationalSystemofFinesistoensurecompliancewiththeNACHAOperatingRulesandtohaveallpartiescorrectpossibleformattingerrorsIfcorrectionsarenotmadeandtheoriginatorisfoundtobeinviolationoftheNACHAOperatingRulesfinescanbeleviedagainsttheOriginatingDepositoryFinancial

Institution(ODFI)whichmaythenpassthosechargesalongtotheoriginatorFinesrangefrom$1000to$500000dependingontheclassificationandseverityoftheviolationDetermining the Payment Originator

InthoseinstanceswhenthecompanynamefieldisnotpopulatedcorrectlyandthenameoftheoriginatoroftheCCD+AddendaisunknownsomefinancialinstitutionsrecommendthatproviderscontactNACHAdirectlyforassistanceHoweverastherulemakingbodyfortheACHNetworkNACHAisnotapaymentsprocessoranddoesnotpossessdetailedinformationonindividualpaymentsNACHAstaffdoesnothaveaccesstoanyinformationthatcanidentifytheoriginatorofthehealthcareEFTtransactionandwillrecommendthattheproviderscontacttheirfinancialinstitutionforassistance

HerearesomehelpfultipsforhealthcareprovidersthatneedtoworkwiththeirfinancialinstitutiontoidentifytheEFToriginator

bull Contactyourfinancialinstitutionandgivethemtheaccountnumberthedepositdateandtheamountofthetransactionbull Advisethebankthatyouneedassistanceinidentifyingtheoriginatorofthetransactionbull AskthebanktocontacttheODFIofthetransactionbull ThebankwillneedtogivetheODFItheACHtracenumberofthetransaction(whichisdifferentfromtheTRNReassociationTraceNumber)toreceivethenameoftheoriginatorandacontactphonenumber

The2013CAQHUSEfficiencyIndexestimatesthatthehealthcareindustrycansave$198perclaimspaymentusingthehealthcareEFTstandardandERAthankstotheautomatedreconciliationofthepaymentwiththeERAandtheauto-postingofboththeEFTandERAItisimportanttobothhealthplansandprovidersthattheoriginatorofthehealthcareEFTiseasilyandcorrectlyidentifiedinthehealthcareEFTstandardformatandthatassociatedERAorexplanationsofbenefitsaresentinatimelymannertoeliminatetheneedformanualinterventionandtime-consumingfollow-up

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 14: Fall 2015 MN AAHAM Newsletter Opt

14

PFS Revenue Cycle Open ForumProves to be Unique Session

Doris Dickey Joint Institute Presentation

DuringtheAAHAMHFMAJointSummerInstituteDorisDickeyrsquosPFSRevenueCycleOpenForumprovidedanopportunitytocasuallyinteractinagroupsettingwithfellowpeersParticipantsengagedinanactivediscussionthatwentthefull90minutesandcouldhavegoneonlongerProvidersandvendorstooktheopportunitytodiscussissuesandshareideas

DorisDickeybesidesbeingamemberoftheIllinoisAAHAMChapteralsocurrentlysitsontheNationalAAHAMBoardofDirectorsastheCRCSCCTCertificationChairpersonSheisthePFSManageratRochelleCommunityHospitalaCriticalAccessHospitalinRochelleIllinois

ThegeneralfeedbackonthemeetingsurveyindicatedthatmemberswantedmoreorthistypeofsessionDorishasbeendoingthesetypesofsessionsforfourorfiveyearsatHFMAandAAHAMmeetingsShesaidthisallstartedwhenaspeakercancelledatthelastminuteSoshesaidldquoIjuststartedtalkingandittookonalifeofitsownrdquo

JohnCurrierthecurrentNationalAAHAMPresidentcalledherandaskedifshecoulddothisataNationalAAHAMANIHenotedthatitwasagreatwaytogetproviderstotalkabouttheirchallengesandwhatrsquosailingthemintheiroperationsDorissayspeopleloveitldquoBecausewetalkaboutthenutsandboltsYoucantryandnetworkatbreaksorlunchorathospitalitybutatbestyouareonlytalkingtofiveorsixpeopleInthisvenueyoucantalkto50ormorerdquo

Thistypeofinteractivesessioncanlastfrom30to90minutesWhenthistypeofformatwasfirstusedstartedatHFMAmeetingsthereweregenerallythreemoderatorsfromsmallmediumandlargefacilitiesldquoAlwaysincludeyourvendorsastheyareinthiswithusThevendorslikethisforumbecausetheylearnthenutsandboltsofwhatisgoingonwithyourreceivablesrdquocommentedDoris

AnimportantcomponentforthistypeofvenueisthatthemoderatorshavetodotheirhomeworkbeforethemeetingModeratorsneedtostartresearchingwhatrsquosthelatestchallengeopportunityinhealthcareatthemomentDorisadvisestocheckalltheusualwebsitesandthencompilealistofideasThislistshouldhaveatleastahalfdozenideasandtopicssothatplentyoftalkingpointswillbeavailablefordiscussionduringthesession

AAHAMandHFMAmembersalongwithvendorsattheJointSummerInstitutewerebothinformedandenergizedafterDorisrsquouniquesessionapproach

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 15: Fall 2015 MN AAHAM Newsletter Opt

MN AAHAM Officers Board of Directors and Committee Chairs

wwwmnaahamcom

President Richard Rogers CRCE-I 2016

ARS Magnet Solutions1822 North 60th StreetMilwaukee WI 53208 Phone 414-690-6099888-302-8444 (O)Email richardrogersar-solutionsbiz

Secretary Heather Elwood CRCS-I CCT 2016

Rice Memorial Hospital301 Becker Ave SWWillmar MN 56201 Phone 320-231-4290Email helwricewillmarmnus

1st Vice President Pam Brindley CHFP CRCS-I CRCS-P CCAE 2016

Avadyne Health85250 Apple Hill RoadBayfield WI 54814 Phone 866-812-2149Email pbrindleyavadynehealthcom

2nd Vice President Rhonda Helgeson 2016

Tri-State Adjustments3439 East Ave SLa Crosse WI 54601 Phone 800-562-3906 x5Email rhondawecollectmorecom

Treasurer Marie Murphy CHFP 2016

Eide Bailly LLP4310 17th Ave SFargo ND 58108 Phone 701-476-8321Email MCMurphyeidebaillycom

Board Chair Tamora Ellis CRCE-P 2016

SIEGE Enterprises900 42nd Street SPO Box 6055Fargo ND 58103Phone 701-282-1453Mobile 218-966-5779Email tamoraellisnoridiancom

Sandra Pawelk CRCE-PCRCE-I 2016 Elim Care Inc1520 Wyman AveMaple Plain MN 55359 612-272-8451Email jspawelktdsnet

Kim Wood CPC 2016 Twin Cities Orthopedics4200 Dahlberg Dr Ste 300Golden Valley MN 55422Phone 952-345-7755Email kimberleywoodTCOmncom

Sharese Haddy 2016Mayo Clinic Health System - Owatonna113 16th St NEOwatonna MN 55060Phone 507-446-7368Email haddysharesemayoedu

Jamie Weappa 2016Eye Surgeons and PhysiciansBusiness Office109 Doctors ParkSt Cloud MN 56303Phone 320-253-0458jweappaeyesurgeonsandphysicianscom

Other Contacts

Membership Mailing ListTom OsbergColltech Inc15600 35TH Ave N 201Plymouth MN 55447 Phone (800)487-3888F (763)553-1655Email tosbergcolltechinccom

Committee Chairs

By-laws Richard Rogers

Certification Sandra Pawelk

Chapter Excellence Sandra Pawelk

Community Service Jamie Weappa

Corporate Sponsors Jody Heard

Education Pam Brindley and Rhonda Helgeson

Legislative Janet Curtis

Membership Tom Osberg and Heather Elwood

Publications Pam and John Brindley

Scholarship Janet Curtis (ANI) Janet Curtis (LEG)

Website Richard Rogers and Erika Running

Welcoming Heather Elwood and Jody Heard

15

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 16: Fall 2015 MN AAHAM Newsletter Opt

Gold Sponsors

Avadyne Health Pamela Brindley 8668122149Tri-State Adjustment Rhonda Helgeson 8005623906

Silver Sponsors

American Accounts amp Advisors Bryan McGroarty 6514059760Collection Resources Mary Donnay 3202608204IC Systems Greg Young 6122750351RelayHealth Deanna Gray 5153212051Secure Bill Pay Dawn Lunde 8666109601

Bronze Sponsors

The Affiliated Group Mike Korte 5072807072Apex Information Technologies Nels Peterson 6512594639Medical Reimbursements of America

Veronica Modricker 3099120480

MN AAHAM Corporate Sponsors

Platinum Sponsors

Advantage Billing Concepts

E tiffanyadvantagebillingnet

Tiffany Schleppegrel

8886807540ext 225

Accelerated Recievables Solutions Magnet Solutions

E RichardRogersAR-Solutionsbiz

Richard Rogers 8883028444

Rycan

E jodyheardrycancom

Jody Heard 8002013324 ext 305

16

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 17: Fall 2015 MN AAHAM Newsletter Opt

17

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 18: Fall 2015 MN AAHAM Newsletter Opt

18

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 19: Fall 2015 MN AAHAM Newsletter Opt

19

3 Minutes15 Questions

Profound Insight

+

Whatrsquos your

Score(Get it here wwwavadynehealthcompfx)

Pamela A Brindley CHFP CRCS ndash IP CCAE (515) 669-9396 PBrindleyavadynehealthcom

TSA is a leading provider of collection services for the medical industry

FAST FORWARDYOUR MEDICAL COLLECTIONS

We of fer customized collection programs advanced collection technologies exceptional professionalism amp customer service

Thatrsquos why we collect more Contact us to learn how

Tri-State Adjustments Incwecollectmorecom p 8005623906erhondawecollectmorecom

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 20: Fall 2015 MN AAHAM Newsletter Opt

wwwrycancom 8002013324

Contact us today to learn how Rycan can benefit your facility

Revenue Cycle Solutions

- Remittance Management

- Denial and Audit Management

- Contract Management

- Reporting and Data Mining

- Patient Liability Estimates

- Eligibility Verification

- Claim Scrubbing and Submission

- ERA Retrieval

Trying to increase Revenue

We have a better Solution

20

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 21: Fall 2015 MN AAHAM Newsletter Opt

21

What does patient financial engagement mean to you

bull Doyoubeginthefinancialconversationwithpatientsatthe

pointofservice

bull Isyourpatientmessagingtailoredtospecificpatient-payertypes

bull Aremultiplecommunicationchannelsandpaymentoptionsavailable

tofiteachpatientrsquosneeds

bull Areyourbillingstatementsunderstood

DiscoverhowApexcanstreamlineyourprocessincreasepatient

revenueanddrivedownthecostofdoingbusiness

Start improving patient payments today at apexrevtechcom

For Apex customers itrsquos a 10 increase in cash and 10 reduction in costs in a matter of months Over time our proven process drives 10 to 40 reduction in bad debt resulting in millions of dollars of increased revenue

These are some of the questions you can ask yourself when starting to evaluate financial engagement with patients - from start to finish

Apex Headquarters100SOwassoBlvdWSaintPaulMN55117 gt P8666762739 gt F6512878203 gtinfoapexrevtechcom

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 22: Fall 2015 MN AAHAM Newsletter Opt

AdvertisingRates BusinessCardsize $2500 14pagead $5000 12pagead $7000 Fullpagead $10000

Advertiserswillreceive25discountwith1yearcommitmentwhenpaidinadvanceAlladsmustbecamerareadyInadditionmemberscanadvertisepositionsforfreeintheGopherTracks

Non-memberswillpaya$2500feetoadvertiseintheGopherTracksThereisalsoadvertisingavailableonourwebsiteforafee

Contactjbrindley54gmailcomformoreinformationifneeded

TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmissionItisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembersInadditionyoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel

ToourProviderMemberswhenlookingforpartnerstoprovideservicesandproductstoyourinstitutionspleaseincludeoursponsorsinyourconsiderationTheyhavemadeacommitmenttoourchaptertosupportboththechapterandyouthemembers

22

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 23: Fall 2015 MN AAHAM Newsletter Opt

23

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 24: Fall 2015 MN AAHAM Newsletter Opt

24

MN Gopher AAHAM Chapter Scholarship Program Eligibility diams Local Gopher Chapter member must be a member for 1 year before running for scholarship diams If not a National member the member will be responsible to pay national dues if wins diams The President amp Chair of the Board are ineligible diams The winner of the scholarship award is ineligible for the next 3 years diams The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year diams Points need to be turned in within 30 days of the qualifying event to be accepted July points need to be turned in by the summer meeting Points

10 points 25 points 50 points 75 points 100 points diamsAssisting with seminars diamsRecruiting a local member diamsArticles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) diamsConducting coaching sessions outside regular meetings

diamsSetting up speaker for meeting diamsServing on a Gopher Chapter task force or special committee diamsRepresenting AAHAM on a committee (ex AUC) diamsProctoring for technical certification(max 50 ptsday) diamsRepresenting AAHAM as a speaker for an organization diamsPresenting at a Gopher Chapter meeting diamsAttending MN Leg Day

diamsSitting for technical certification (1 sitting) diamsPassing technical certification diamsArticles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) diamsAttending Chapter meetings diamsAttending ANI diamsAttending Natrsquol Leg Day diamsChairing a Gopher Chapter committee diamsServing on a National Committee diamsPresenting at ANI diamsAttending all Chapter meetings for year

diamsRecruiting a National Member diamsGrading CPAMCCAM diamsProctoring for prof certification

diamsSitting for CCAM CPAM or CHCS (Max 100 pts per certification) diamsPassing the CCAM CPAM or CHCS

Name __________________________________________ Phone ____________________ Email ____________________________ Address ________________________________________________________________________________________________________ Signature __________________________________________________ Date _______________________________________________

DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS

Send to Judy Gordon GordonJudyMayoedu Mayo Clinic Health System ndash Albert Lea and Austin 507-377-6464 (fax) 404 W Fountain Street Albert Lea MN 56007

Revised 112013

Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing MN218-362-6240jcurtis1rangefairvieworg

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 25: Fall 2015 MN AAHAM Newsletter Opt

CONSTITUTIONAmerican Association of Healthcare Administrative Management

Gopher ChapterARTICLE I ndash NAME

The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM) Gopher Chapter

ARTICLE II ndash MISSIONOur mission is to be the premier professional organization in healthcare administrative services Through a national orga-nization and local chapters we provide quality member services and leadership in the areas of education communication representation professional stan-dards and certification

ARTICLE III ndash PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management Gopher Chapter shall be toPromote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-mentEncourage the implementation of effective and efficient business and receivables management policies and procedures in the healthcare industryStimulate and encourage an exchange of information among the membershipDevelop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industryDevelop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industryEstablish standards of performance for persons who participate in or are involved with the management of healthcare patient accountsCooperate with other healthcare organizations institutions and other related agencies

ARTICLE IV ndash MEMBERSHIPA member shall be an individual associated with healthcare administrative servicesMembership shall be on an individual basis and not on an institutional basisOne member from each institution must be a national AAHAM member Other members from that institution may be Go-pher Chapter (local) members onlyIn the event the National AAHAM member leaves the institution local only members may continue their membership for the remainder of the membership year

ARTICLE V ndash MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management Gopher ChapterThe Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement Gopher Chapter The powers and duties of the Executive Committee are defined in the BylawsARTICLE VI ndash PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including without limitation any judgment amount paid in settlement penalty punitive damages or expense of any nature (including without limitation attorneyrsquos fees and disbursements) for any action taken or any failure to take the action unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution the Bylaws of the Association or applicable provisions of the law and the breach or failure to perform constitutes self-dealing willful misconduct or recklessness

ARTICLE VII ndash MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management Gopher Chapter shall be held as pro-vided for in the Bylaws

ARTICLE VIII ndash BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management Gopher Chapter may be amended repealed or added to in the following mannerAny of the membership of the American Association of Healthcare Administrative Management Gopher Chapter may propose a change to the ConstitutionThe Board of Directors shall by a majority vote determine if the proposed change shall be submitted to the membership for a voteNotification shall be in writing and shall inform the members of the Article or Articles to be changedThe Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed changeVoting on any change shall be by mail ballot submitted to the membership A two third (23) vote of the members voting shall be required to adopt the said changeApproved by the Board of Directors 5797 Approved and adopted by a majority vote of the membership 11597Changes approved and adopted by a majority vote of the membership 11602 and 72103Reviewed and Approved by Board of Directors 72110 and 112012 25

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26

Page 26: Fall 2015 MN AAHAM Newsletter Opt

AAHAM Providing Excellence in the Business of Healthcare Certification Compliance Leadership Development Networking Advocacy

NAME ___________________________________ TITLE ___________________________________

EMPLOYERORGANIZATION NAME ___________________________________________________________________

PRIMARY ADDRESS _________________________________________________________________________________

CITY _________________________________________________ STATE _________________ ZIP _________________

PHONE __________________________ FAX __________________________ LOCAL CHAPTER __________________

E-MAIL ADDRESS _____________________________________ WEBSITE ____________________________________

HOME ADDRESS ____________________________________________________________________________________

CITY ______________________________ STATE ____________ ZIP ____________ HOME PHONE ______________ How did you hear about AAHAM Colleague Publication Website LinkedIn If referred by AAHAM member please give name _________________________________________ _ Membership Type National Member Student Member

___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________

NATIONAL MEMBERSHIP - The fee to become a National member is $190 If you join anytime between July 1st and August 31st the dues are $150 for the rest of the current year If you join between September 1st and December 31st the fee is $230 for the rest of the current year and all of the following year

STUDENT MEMBERSHIP - The student membership fee is $50 If you join between July 1st and August 31st the pro-rated dues are $35 and if you join between September 1st and December 31st dues are $65 (for 15 months of membership) To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application Student members receive all the benefits of membership with the exception of voting eligibility for professional certification and cannot be a proxy for a chapter president at any national board meetings

______________________PAYMENT OPTIONS______________________

For Credit Card Payment Amex Visa MasterCard Card Number ________________________________ Exp ____________

Name as it appears on card ______________________________________

Signature _____________________________________________________

Billing Address if different from above ____________________________

_____________________________________________________________

For Check Payment Please make checks payable to AAHAM and send application with your payment to

AAHAM Membership 11240 Waples Mill Road 200 Fairfax VA 22030 Fax 703-359-7562 AAHAM Tax ID 23-1899873

Please allow two weeks for processing after your application is received at the national office Dues are not tax deductible as a charitable contribution but may be as a business expense

Please note Membership is on an individual not institutional basis and is non-transferable

__YOUR PAYMENT TOTAL__

NATIONAL DUES ___________________

LOCAL DUES _______________________

TOTAL ENCLOSED __________________

National AAHAM Membership Application

For those interested in becoming a National AAHAM Member this application can be found at wwwaahamorg

26