failure is not an option by justin talbot stern
TRANSCRIPT
Failure is Not an Option•4 Steps to Success for SaaS & Enterprise Companies
Justin Talbot-Stern@talbotstern
QUADRANTS OF SUCCESS
Product1
Does your product or service sell itself?
Does it provide clear and obvious value?
QUADRANTS OF SUCCESS
Product Close1 2
“Only one thing counts …get them to sign on the line which is dotted. “
QUADRANTS OF SUCCESS
Product Close
Implement
1 2
3
Can you easily get your customer to go-live?
QUADRANTS OF SUCCESS
Product Close
Sustain Implement
1 2
4 3
B uild relationship
E ngage
S upport
T rain
BESTRR enew!
QUADRANTS OF SUCCESS
Product Close
Sustain Implement
1 2
4 3
