fail fast flair: ustwo passion and digital products by joe mccleod

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FAIL FAST FLARE

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IT as a Utility Network+ community conference 19-20 June 2014, Southampton (ITaaU Network+)

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Page 1: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

FAIL FAST FLARE

Page 2: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

Document title and date 2

Agenda Yesterdays digital products process Historic failings Process changes Lean Tech City ustwo

Page 3: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

ITaaU Network. 19.6.2014

A SHORT HISTORY OF DIGITAL PRODUCTS AND EXCESS

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Page 4: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

OPERATING SYSTEMS WHERE CLUNKY

4ITaaU Network. 19.6.2014

Page 5: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

PERSON HOURS

5ITaaU Network. 19.6.2014

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REQUIRED MASSIVE INVESTMENT

6ITaaU Network. 19.6.2014

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DE-RISK = EYE WATERING AMOUNTS OF RESEARCH

7ITaaU Network. 19.6.2014

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AND THEN WE START TO BUILD

8ITaaU Network. 19.6.2014

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EVERYTHING DOCUMENTED

9ITaaU Network. 19.6.2014

Page 10: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

…AND FINALLY YOU WOULD SHOW IT TO USERS

10ITaaU Network. 19.6.2014

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IF THEY DIDN'T LIKE IT. YOU WERE SCREWED…

11ITaaU Network. 19.6.2014

Page 12: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

EXAMPLES OF PRODUCTS THAT FAILED IN MARKET

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IBM

13ITaaU Network. 19.6.2014

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IBM

14ITaaU Network. 19.6.2014

Don’t be afraid to pivot your ideas

Page 15: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

Document title and date

NOKIA

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Page 16: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

Document title and date

NOKIA

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Dont let the management decide quality

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APPLE MAPS

17ITaaU Network. 19.6.2014

Page 18: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

APPLE MAPS

18ITaaU Network. 19.6.2014

Dont avoid knowledge

Page 19: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

TODAYS PRODUCTIVITY PROCESS

19ITaaU Network. 19.6.2014

Page 20: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

TOYOTA PRODUCTION SYSTEM

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A production system which is steeped in the philosophy of "the complete elimination of all waste" imbuing all aspects of production in pursuit of the most efficient methods.

genchi gembutsu = go and see for yourselfITaaU Network. 19.6.2014

Page 21: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

AGILE MANIFESTOITaaU Network. 19.6.2014

Page 22: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

LEAN START UP22

LEAN MANUFACTURING

AGILE+

=

Eric Ries. The Lean Startup

ITaaU Network. 19.6.2014

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START UP

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A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty. Eric Ries. The Lean Startup

DEFINITION

ITaaU Network. 19.6.2014

Page 24: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

START UP

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The goal of a startup is to figure out the right thing to build— the thing customers want and will pay for— as quickly as possible. !Eric Ries. The Lean Startup

GOAL

ITaaU Network. 19.6.2014

Page 25: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

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Product

Strategy

Vision

pivot

optimisation

ITaaU Network. 19.6.2014

Page 26: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

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VISION STATEMENT BOARD

Vision Statement

Target Group Needs Product Valueusers: product managers and product owners customers: mid-size to large enterprises

Have an effective tool for creating UX-rich products while taking advantage of Jira Agile Leverage the existing investment; minimize the cost of acquiring a new tool

Tablet app; data is held in Jira Agile looks like a physical cancans; intuitive to use Provides guidance and templates

Open up a new revenue stream Develop our brands and reputation

Develop a digital product canvas to help teams create great products

Roman PichlerProduct

Strategy

Vision

ITaaU Network. 19.6.2014

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ITERATION

27

Product

Strategy

Vision

ITaaU Network. 19.6.2014

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HYPOTHESIS

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The hypothesis statement is a way of expressing assumptions in testable form.

We believe [this statement is true].     We will know we’re [right/wrong] when we see the following feedback from the market: [qualitative feedback] and/or [quantitative feedback] and/or [key performance indicator change].

Jeff Gothelf Lean UX: Applying Lean Principles to Improve User Experience

ITaaU Network. 19.6.2014

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ASSUMPTION IS THE MOTHER OF ALL SCREW-UPS.

…BUT PROVEN ASSUMPTION THROUGH TESTED HYPOTHESIS MOVES PROJECTS ON

ITaaU Network. 19.6.2014

Page 30: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

EXAMPLES OF PRODUCTS THAT WON IN MARKET

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Page 31: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

EXAMPLE 1 RANDO

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EXAMPLE 1 RANDO

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Do. Get to users as quickly possible

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EXAMPLE 2 MONUMENT VALLEY

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EXAMPLE 2 MONUMENT VALLEY

Do. Craft the execution

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EXAMPLE 3 LATEROOMS

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EXAMPLE 3 LATEROOMS

Do. Build trust and transparency in the team

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SHOREDITCH AKA SILICONE ROUNDABOUT AKA TECH CITY

37ITaaU Network. 19.6.2014

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38ITaaU Network. 19.6.2014

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HERE

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THEREOR

ITaaU Network. 19.6.2014

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SKILLED LABOUR

ITaaU Network. 19.6.2014

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Be the defining Digital Product Studio

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Page 43: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

Launch valuable products, services and companies that make a measurable difference to the world.

Page 44: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

Attract amazing people, create opportunity for them and share the rewards with them.

Page 45: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

PEOPLE AND PASSION

Studios

People

Nationalities

Page 46: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

BALANCE

Client

Games Ventures

Page 47: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

VENTURES

10 years of launching digital products

!We understand what works and what doesn’t and how to get to market quickly

!We apply these learnings to our client work

BlipBlup Whale Trail

Monument Valley Rando

Page 48: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

“ The mothership is not for sale. We are a studio of founders.

FIERCELY INDEPENDENT

MouthOff™

Billogram

Whale Trail

DICE

Rando

Monument Valley

Page 49: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

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FAIL FAST

ITaaU Network. 19.6.2014

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ENVIRONMENT

ITaaU Network. 19.6.2014

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PEOPLE

51ITaaU Network. 19.6.2014

Page 52: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

TEAMS

52

Product Ownervisual design skills developer skills

Coachinteraction design skills

Client

ITaaU Network. 19.6.2014

Page 53: Fail Fast Flair: Ustwo Passion and Digital Products by Joe McCleod

CULTURE

53ITaaU Network. 19.6.2014

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THANKS