QUALIFICATION:

nAmIB I A U n IVERS ITY OF SCIEnCE AnD TECHnOLOGY

Faculty of Management Science

MANAGEMENT SCIENCES

Bachelor of Office Management & Technology

QUALIFICATION CODE: 07BOPT LEVEL: 6

COURSE: Information Administration 2A COURSE CODE: IAD610S

DATE: June 2016 SESSION: (Practical) Paper 2

DURATION: 2 Hours MARKS: 100

EXAMINER{S)

MODERATOR:

FIRST OPPORTUNITY EXAMINATION QUESTION PAPER

Ms L Beukes

Mr Godwin Kaisara

THIS QUESTION PAPER CONSISTS 8 OF PAGES (Excluding this front page)

INSTRUCTIONS

1. Answer ALL the questions.

2. Read questions carefully before answering.

3. Make sure your name and surname, question number and the date

appears in the Header or Footer.

4. Give special attention to the amnuscript instructions.

PERMISSIBLE MATERIALS

1. Examination paper. 2. Examination script. 3. Pen

QUESTION 1 [20]

SPEED AND ACCURACY TEST: 10 MINUTES

TYPE THE FOLLOWING SPEED AND ACCURACY TEST IN 1% LINE-SPACING WITH THREE LINE SPACES BETWEEN PARAGRAPHS.

THIS PASSAGE ALLOWS FOR SPEED LIMITS OF 25, 30 AND 35 WORDS PER MINUTE.

THE REQUIRED SPEED FOR THIS EXAMINATION IS 25 WORDS PER MINUTE.

Allow yourself to dream. Allow yourself to imagine and

fantasize about all your career goals and the kind of life you

would like to live. Think about the amount of money you would

like to earn and have in your bank account. All self-made

millionaires begin with a dream of something wonderful and

different from what they have today. You know the song that

says, "You have to have a dream if you want to make a dream

come true". It's true for you and for everyone else, as well.

Imagine that you have no limitations on what you can be, have,

or do in life. Just for the moment, imagine that you have all

the time, all the money, all the education, all the

experience, all the friends, all the contacts, all the

resources, and everything else you need to achieve anything

you want in life. If your potential were completely

unlimited, what kind of a life would you want to create for

yourself and your family?

Create a vision for yourself for the long-term future. The

more clear your vision of health, happiness, and prosperity,

the faster you move toward it and the faster it moves toward

you. When you create a clear mental picture of where you are

going in life and set clear career goals, you become more

positive, more motivated, and more determined to make it a

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reality. You trigger your natural creativity and come up with

idea after idea to help make your vision come true.

You always tend to move in the direction of your dominant

career goals, dreams, images, and visions. The very act of

allowing yourself to dream big (25 W.P.M.) dreams actually

raises your self-esteem and causes you to like and respect

yourself more. It improves your self-concept and increases

your level of self-confidence. It increases your personal

level of self-respect and happiness. There is something about

dreams and visions that is exciting (30 W.P.M.) and that

stimulates you to do better than you ever have before.

Dreaming big dreams is the starting point of achieving your

goal of financial independence. The number one reason that

people never succeed financially is because it never occurs to

them that they can do it. As a result, they never try. They

never get started. (35 W.P.M.) They continue to go around

in financial circles, spending everything they earn and a

little bit more besides. But when you begin to dream big

dreams about financial success, you begin to change the way

you see yourself and your life. You begin to do different

things, bit by bit, gradually, until the whole direction of

your life changes for the better. Dreaming big dreams is the

starting point of financial success and of becoming a self-

made millionaire.

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QUESTION 2 MARKS: 30

Type the following BUSINESS LETTER attractively on A4-Portrait paper. Design your own letterhead with the information given to you.

Adhere to the manuscript instructions and apply the latest typing rules for the correct layout of the document. Students please insert your name and student number in the FOOTER.

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Type the document in Arial, size 12 and use normal margins. ＭＭＭＭＭＭＭＭｾｾＭＭＭＭＭＭＭＭＭＭＭＭＭＭＭＭＭＭｾ＠

Mr 1Janie{ 'Kooyer, PO :Box 2321 tze.££iue.e>

sw'AxozMrui}[1J, l}[ami6ia j ｾｾｾ･Ｎｾ＠

ｾｴｴ･ｲ＠ of ape?intment u\ c_ l ｾ･｜＠

Typist: Please use today's date and

insert a horizontal line directly after the company's address.

\e. \J\e. w\N] Upon studyiM9 your application and interviewing you in person, we

｡Ｎｾｯ｜ｉｃＭ｜ｾ＠

are pleased to elflploy you as I new General Manager for Electronic

Repairs in Gobabis as of j

｣ｾＮ＠ ｾＧｻＩ｜＠7 ｾ＠

z. The conditions of your appointment are included with this packet.V, If

you wish to accept I enclosed conditions and this job, please sign

and date this letter below and return it to me .

l. Out of the ｾ｡ｮ､ｩ､｡ｴ･ｳ＠ that applied for this job your skills and

experience's stood out as exactly what this company needs to

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4.Resonsibiities will be as follows: ｡Ｎ､ｍｩＮｾ＠ ＼ｅＮ｜ｲ｡ｾｶ･ＮＮＮ＠ .:::.:f· to overseeing all ergaAizatiel'lal functions in the business,

>

｜､ｩｲｬ｣ｴｩｮｧｾｬ･｡ｩｈｮｧｊ･ｭｰｬｯｹ･･ｳＬ＠ t:::r:::,

administrative tasks, such as accounting, paperwork and

payroll,

to ensures efficiency,

ｾｯ｣･､ｵｲｾｷｲｯｰｾＬ｡ｮ､＠

implementation of policies and employee morale.

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6.If we do not receive a response from you by August 7, 2Q!§ we will assume you ｾ､ｩ､＠

are no longer interested in this job and this offer will automatically be

withdrawn. ｴＰｾ｜＼Ｎｌ＠

5.If you to longer wish to -accept this job please let me know as soon as possible -- -- --- -

If you have any questions or concerns regarding the enclosed terms ｃＮＮｏｴＭＭｲＢ｜･｣Ｎｘｾ＠

and conditions or anything related to your new position, please do We\Jer ------

not hesitate to contact me as soon as possible to discuss them --------further. We are looking forward to have you part of the team. so we can find someone else to fill the position.

Yours sincerely, Joe Sherbert, Personnel Manager] ｴ＾ｾｳｰ｜ｊ＠ C.orre.c.....\-\

Electronic Repairs

Word Art Style: Fill Red, Accent 2, Double Outline, Accent 2 Text Effect: Transform: Deflate Top

Postal Information: 1 0!5 John Meinert Street,. Kleine Kuppe, WINDHOEK, Namibia, Tel : 061 -232565, Fax: 061-232566, electro.repairs@gmail.com.na

Please type tile, postal information in font Courier New, size 12, • bold, centre, italics ·

--- -

Question 3 Marks: 20

Type the following document neatly on A4-landscape paper. Divide the document in THREE equal columns with a line between the columns.

Ensure that you execute all the instructions and that you don't leave out paragraphs.

Use normal margins, the font Arial, font size 13

5

ｾｳ＠ a short ｾｲｩｯ､Ｌ＠ but serves as a stepping s..!Q_ne to ｳｵ｣｣･ｳｾＮＢ＠ tSdJ, l-\-6\ics

\>v :f ahis is the cliche that young ｾ＠

Doke, an MBA who has successfully ......___.._.

completed her education after confronting

difficult odds, lives by. "::f

ｾＨ｟｟＠ * (6\Jt not 24-year-o!Q Doke, who has set an example

with her dreams, fighting the destitution her large

l..J...)·(Ote_

scripted despite her economically ------ -

family has faced. \>v :f

@Pke shares her success story, which she

,\ weak background. Ｐ ｾ＠

ｾ＿ＮＭ <( ｌｶＮＺｾ＠ ｷｾ＠ "-'afJ: & J. her persistent diligence to realise (e.

""e:. 1'She lived with her parents and five siblings - two .6\er C\ .S\'l"\6\\

sisters and three brothers - in gn 8x8 square feet house ｜ＧＭ｜ｾ＠ .\<"\ h..ll

ｩｮｾｨ｡ｲ＠ area. 35taying withJ other family members in

cramped quarters could not discourage"' Doke from

taking up higher studies.

\L- e.5- t>c\ If (Mbst students slip into depressiofl, give up on education or their

dreams, or take some extreme ｳｴ･ｰｾｦｴ･ｲ＠ facing failure or ｾｾ＠

misery of any kind.

:2 ·She studied in one of the top schools in Khar and secured ｾ＠ ISold

in her final examination in 20!.Q. fS olol -

t I 11"\Ser\-

(> S\C\c\ Cd 3. ｜ＮＮＮＮ･ＮｈｾＭ6

[ ﾩｯｾ･ＧＭ said, "My mother is a scrap-picker and my father sells old clothes.

ｬ｀ｮｾｾ＠ they used to fa to work and come late in the evening, I attended my

l school in the afternoon till 6pm and had to study at night after completing

the household chores.

\>c.. · iii ·se J.J/. @oth rly sisters left their education midway due to our poor condition.

-studies. II

ｓｵ｣｣･ｳｳ｟ｨ｡ｰｰ･｟ｄＮ･､ Ｍ Ｍ｢･｣ｾｵｓ､ｪＹ ｟｟Ｎ ｷ･ｲｫ＠ ｾｾｴｯ＠ support my deA ･､ＱＱｃ｡ｴｩｯｮ｡ｴ･ｸｰ･ｮｳ･ｳＭＭＭｷｨｾｨＭＭ｡ｦｲ･｣ｴ･､ＭｭＭｲｳｴｾ＠

Insert Basic shape- Frame

Text Inside: Copper Black, size 12, Cent, Italics

ｾＨＮＮ＠ =F (i)Jecided never to give up my studies and

aim to get a good job on the strength of a good education. ｾ＠ I went on to do my oleJ MBA in Marketing. and finally landed up a job with a good organisation.

ｾ｣＠ t @1e should never give up their studies

because of /-...hardship. ｾ＠ #

-----> I feel failure is there and it helps us climb the

ladder of success."

(V\v:t;N ＱＭｴｾｦ＾ｾＭｾ＠

u! c I IScrtd ' ＨＮ･Ｎｊｾｦ＠fen\-". ｾ＠ (i oJ I 'l,t)

QUESTION 4

Use the software application program MICROSOFT ACCESS on your computer to type the following question. Use normal margins with the font Arial and a font size of 12.

MARKS: 30

As a truly African company employing 5 568 people in various sectors, the Ohlthaver & List Group is rooted in and committed to, Africa and all her peoples. Today, O&L is· Namibia's largest privately held group of companies, with revenues contributing about 4% to GOP, business interests in food production, fishing , beverages, farming, retail trade, information technology, property leasing and development, marine engineering, steel retailing and the leisure and hospitality industry.

Use the following information to set up a database which is called: Ohlthaver & List. Create a table in design view and name it: Question 4 Suppliers+ (your Name in brackets).

FIELD RECORD 1 RECORD 2 RECORD 3 RECORD4 RECORD 5 RECORD 6

SUPPLIER Pick n Pay Coca Cola ｾｨｯｰｲｩｾｙＨｴｴＧＢＢＧ＠ c.c os,> Namib Mills Mobi Pay Hang ana

CONTACT PERSON Chris 1'- Carol Berens ｾｑｯｨｮ＠ Roux ><. Selma llonga) Helvi Steyn Fritz Anderson

TELNR /" 2082325 4EH4=t2 41o/ ｾＱＰ＠ 22459 563020 304700 276606 -- -----TOWN Stoffe_@) Windhoek Swakopmund l(otjiwarong_o J Gobabis I\ Keetmanshoopj Walvisbay

PRODUCT Food [Maize Meai.L Food ｟ＮＬｾｂ･ｶ･ｲ｡ｧ･ｳ＠ j Electricity ｂｩｬｴ･ａｾ＠ Ｎｓ･ｯｾｴＮ､＠

SUPPLYING DATE 15 June 2016 18 June 2016 21 June 2016 23 June 2016 25 June 2016 28 June 2016 ----

Use text for all field names except for Date use Dateffime and Turnover use Amount. Please use Medium Date for the date format.

!

!

ADDITIONAL EDITING INSTRUCTIONS:

1. Copy the Table (Suppliers) and save it as: Question 4 Suppliers Final + your name in brackets.

2. Insert the column 'TURNOVER' after the field name "Product" with the following information:

Record 1 Record 2 Record 3

N$700 000 N$550 000 N$400 000

Record 4 Record 5 Record 6

N$350 000 N$950 000 N$620 000

3. The supplier Green Cross has closed down due to bad debt. Please remove this supplier and replace it with the new supplier Dimentia Data:

CONTACT PERSON TEL NR TOWN PRODUCT TURNOVER SUPPLYING DATE

Errol Amuntenya 201230 Li.ideritz Computers N$780 000 20 June 2016

4. The supplier Carol got married with Mr John Gerber. Please change her particulars accordingly.

5. The supplier Namib Mills closed down in Gobabis and re-open their doors in Okanhandja.

6. The turnover for Coca Cola is wrong. The amount should be N$880 000.

7. Change the font to Aria I and the font size to 12.

8. Change the row height to 35 pixels.

9. The background colour of the table must be "white" and the alternative background colour must be "light gray 2". The cell effect should be "flat" and the gridlines must be "black " (both vertical and horizontal).

10. Sort the table in ascending order according to the Supplier field.

11. Query : Retrieve the final copy of Suppliers and create a Query that shows all the records where the Supplying Date is between the 18 June 2016 and the 25 June 2016.

12. Report: Using the Report Wizard and create a Columnar Report. Sort the Suppliers fields in Ascending order and print in portrait with normal margins.

13. Printing: Print all tables (except the Report) in A4 Landscape paper, margins normal. Ensure that you hand in the following: TWO Printed Tables: Suppliers and Suppliers Final, the Query as well as your Columnar Report.

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