factors affecting ib
TRANSCRIPT
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INTRODUCTION
Business decisions are influenced by two sets of factors
Internal factors (The Internal Environment)
External Factors( The External Environment)
Business Environment presents two challenges to theenterprise
The challenge to combat the environmental threats
Exploit the business opportunities
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3
AN ORGANIZATIONS ENVIRONMENT
Industry SectorCompetitors,
Industry size andCharacteristics,Related Industries
Raw MaterialsSector
Suppliers,Manufacturers,Real Estate
HumanResourcesSector
Labor Market, EmploymentAgencies, Universities,Training Schools, Employees
in Other Companies,UnionizationFinancial Resources Sector
Stock Markets, Banks,
Savings and Loans,
Private InvestorsMarketSector
Customers, Clients,Potential Users ofProducts and Services
Technology Sector
Techniques ofProduction, Science,Research Centers,Automation, New
Materials
Economic
ConditionsSector
Recession,Unemployment Rate,Inflation rate, Rate of
Investment, Economics,Growth
Government Sector
City, State, Federal Lawsand Regulations, Taxes,Services, Court System,Political Processes
Socio-Cultural sector
Age, Values, Beliefs, Education,Religion, Work Ethic, Urban vs.
Rural, Birth Rate
ORGANIZATION
DOMAIN
TaskEnvironment
MacroEnvironment
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TYPES OF ENVIRONMENT
1) INTERNAL ENVIRONMENT
2) EXTERNAL ENVIRONMENT
BUSINESSDECISION
INTERNALFACTORS
EXTERNALFACTORS
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INTERNAL ENVIRONMENT
Important internal factors are
1)
The value system of founders and those at the helm ofaffairs has important bearing on the choice of business, theorganization, business policies and practices.
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INTERNAL ENVIRONMENT
2)
The organizational structure, the composition of theBoard of Directors, extent of professionalization ofmanagement etc. are important factors influencing
business decisions.
3)
Factors like the amount of support the top
management enjoys from lower levels and workers,share holders and Board of Directors have importantinfluence on the decisions and their implementation.
The relationship between the members of Board ofDirectors is also a critical factor.
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INTERNAL ENVIRONMENT
4)
The characteristics of the human resources like skill,quality, morale, commitment, attitudes etc. couldcontribute to the strength and weakness of the
organization.The involvement, initiative etc. of the people atdifferent levels may vary from organization toorganization.
5) The image of the company matters while raisingfinance, forming joint ventures or other alliances,soliciting market intermediaries, entering purchase orsale contracts , launching new products etc.
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INTERNAL ENVIRONMENT
1. Physical Assets and Facilities
2. R&D and Technological Capabilities
3. Marketing Resources4. Financial Factors
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EXTERNAL ENVIRONMENT
Two Types
a) Micro EnvironmentConsists of actors in the companys immediate environment,
that affects the performance of the company.
b) Macro Environment
Consists of larger societal forces that affect all the actors incompanys micro environment.
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MICROENVIRONMENT
Also known as and
Include
The suppliers
Marketing intermediaries
Competitors
Customers
Publics
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SUPPLIERS
Those who supply the inputsto the company.
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CUSTOMERSMajor task of business is to create
and sustain customers
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COMPETITORSA firms competitors include not only
the other firms which market thesame or similar product but also all
those who compete for the income ofthe consumers
Desire competition
Generic competitionBrand competition
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Firms that aid the company inpromoting, selling and distributing
its goods to final buyers.Vital links between the company and
the final consumers.
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PUBLICSAny group that has an actual or
potential interest in or impact on anorganizations
ability to achieve itsinterests
E.g. Media publics, citizens actionpublics, local publics
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MACRO ENVIRONMENT
Consists of larger societal forces thataffect all the actors in companys micro
environment-namely
the political
economic,
Socio-cultural forces
technological,International &
Natural.
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POLITICAL & GOVERNMENT ENVIRONMENT
Has close relationship with the economic system andeconomic policy.
In many countries regulations to protect consumerinterests have become stronger.
Some governments specify certain standards for theproducts to be marketed in the country; some evenprohibit the marketing of certain products.
Eg: In India, Advertisement of alcoholic product isprohibited.
and the packages must carry injurious to healthwarnings
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ECONOMIC ENVIRONMENT
It includes the structure of the economy, stage ofdevelopment, level of income ,the distribution of income& assets.
Important factors are:
Economic conditions
Economic policies
Economic systems
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SOCIO-CULTURALENVIRONMENT
Major factors are:
the buying and consumption habits of people,
their language beliefs and values,
customs and traditions,
tastes and preferences,
Education
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.E.g.: Vicks Vaporub, the popular
pain balm is used as mosquitorepellent in some tropicalcountries
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Language difference pose a seriousproblem.
e.g.Preet-> Prestige for overseas market
In Japanese, General Motors body by
Fisher means Corpse byfisherColour
Blue: feminine and warm in Holland ;
but masculine and cold in SwedenGreen: favourite in Muslim world; but
represents illness in Malaysia
.
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White indicates death and mourningin China and Korea while as it is a
favorite color in Christian world and isthe wedding dress of the bride.
Red is the popular colour incommunist countries but many Africancountries have a national distate forred colour.
Maroon colour is very much like in
Carribean countries.
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FAMOUS GLOBAL MARKETING MISTAKES
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TECHNOLOGICALENVIRONMENT Technology includes the tools both machines & ways of
thinking of technology.
Technological developments may increase or decreasethe demand for some existing products
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INTERNATIONAL ENVIRONMENT
Particularly important for the industries directlydepending on imports or exports and import-competing industries
Inflation, liberalization
Major international developments have their spreadeffects on domestic business.
.
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NATURALENVIRONMENT
Geological and ecological factors, such as naturalresources endowments, weather and climatic conditions,,location aspects in the global context, etc., are relevant tobusiness.
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