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ANNUAL REPORT 2012-13 Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION www.wwso.in

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Page 1: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

ANNUAL REPORT 2012-13

Facility Management | Security & Cash Van | IT Security & Staffing

WORLD -WIDE SECURITY ORGANISATION

www.wwso.in

Page 2: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

We are dedicated

to

Punctual,

Customized ,

Tangible,

Responsive ,

Dependable ,

and

Production

Friendly

Services

Page 3: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

A Brief Profil

e

www.vasudhagroup.org

www.wwso.in

Page 4: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

www.vasudhagroup.org

www.wwso.in

In view of the prevalent security environment, we offer our clients an effective Security having Manpower Management system that is based on processes, better Resource Management and higher-grade manpower with the sole aim of providing the most competent security shield. We are well equipped to take care of ever changing security requirements.

World Wide Security Organization (WWSO) was established on 26 February 1994 by Capt. V.P.Singh (Retd.) and that one man, one-room Company has since grown to have Pan-India presence and employ over 5500 personnel. It is one of the leading Indian organizations in the field of Security, Cash Van, Housekeeping, and Facility & Workplace Management. We provide all these services on contract.

Introduction

Corporate Office

Page 5: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

• To keep pace with rapidly changing global environment with respect to security service industry.

• To constantly review our strengths and weaknesses and strive for self-improvement.

• To serve with humility and ethics.• Total implementation of laid down processes.• To help in customer growth & their productivity.• To provide international quality at Indian price.• To liaise with civil organizations, Police and related

departments continuously to improve our service quality and output.

www.vasudhagroup.org

www.wwso.in

Vision

“To be a world-class security solutions

and Cash Management Service provider

through innovative and thorough processes,

constant re-evaluation and improvement, and

continued commitment to ethics”

Mission

Page 6: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

www.vasudhagroup.org

www.wwso.in

Quality Policy

“We are committed to provide accountable, tangible,

reliable, efficient and effective security services through

continuous skill enhancement, expansion of product portfolio,

welfare of employees and unquestionable integrity and

commitment.”

We keep upgrading ourselves as per the guidelines of

Quality Council of India.

Page 7: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

• Providing Services since February 1994.• Licensed and Working as per “The Private Security Agencies

(Regulation) Act-2005”.• Empanelled with DGR, Ministry of Defense, Govt. of India.• An ISO 9001-2008 certified organisation • A Company Managed by Ex-Army Officer with a strict code of

conduct.• Ability to provide Multi-skilled personnel on demand. Skills

include Fire Fighting, First Aid, Lift Operation, Bouncer, Driving etc.

• PAN India Presence• 10 Training Centres & module as per the PSAR Act and SKSDC.• 100% Statutory compliance as per rules including rotation• Following Indian Banks’ Association’s norms for Bank Security.• Security Audit and Customized service.• Up to 95% Client retention rate in last Seven years.• Responsive system with feedback process and Crisis

Management Team.• Recruitment with due care and Customized Training process. • Manpower trained to save energy, water etc. and oriented to be

Environment-friendly.

www.vasudhagroup.org

www.wwso.in

Our Strength

Page 8: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

We have the following registrations with various

Departments:-

• License to provide Security Services from Controlling

Authority, Govt. of MP. (License No. 72 dated 27.10.2010)

and other States wherever working.

• DGR, Ministry of Defense, Govt. of India (Regn. No. 669 -

Madhya Pradesh)

• Asstt. Labour Commissioner Office, Bhopal (State &

Central)

• EPF Registration No MP/18122

• ESI Code No. MP-21-35253-101

• Service Tax No.: BPL-1/RST/SEA(MRA)/18/2005

• PAN No.: ACCPPS7520Q

• ISO 9001:2008 Certificate No.: 40422

www.vasudhagroup.org

www.wwso.in

Registrations

Page 9: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

www.vasudhagroup.org

www.wwso.in

Services Offered

• Manned Guarding- We secure Banks,

Industries, Hotels, Hospitals, Retail

Chains & Warehouses, Hospitals,

Airports, Highways, Mines & Forests

• Facility Management- Blue collar

employees, White collar employees and

Multi - Skilled Personnel

• Electronic Security Systems,

Solutions and products supported

with software .

• Temporary Staffing

• Parking Management Services.

• Pay-roll Services and

Compliances.

• Cash Van & Cash Management

Page 10: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

www.vasudhagroup.org

www.wwso.in

Services Offered Through Group Companies

House Keeping Services

Catering & Horticulture Services IT Services and Training

Vocational Training Social Enterprise Creation

Captive Facility Management in train, at Institutes, Harbour, Airports etc.

Temp.Staffing & HR Services

Page 11: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

• Manufacturing Industry- Chemical, Mechanical, Graphite, Food, Sponge-Iron, Air-Conditioners, Garment and Leather, Pharmaceuticals etc.

• Banks- including Cash Vans and Currency Chests• Hospitals and Hotels• Other Service Industries- Shopping Malls, Software Industry,

Call Centers, Schools• Housing Complexes & Construction Sites• Government of India and State government undertakings• Miscellaneous- Army Officers Mess, & Mines, Vehicle Yards,

Toll Tax Collection Points, Highways Patrols

www.vasudhagroup.org

www.wwso.in

Our Experience

Networking & Value Addition

• Establishment of Quality Circles in all major Units.• Taken membership of CII, ISTD and HRD Networks.• Member CAPSI (Central Association Of Private Security

Industry – www.capsi.in)• Plans for obtaining BS – 7799 Certification on the cards.• Creation of environment consciousness in our employees.• Promotion of Intra and Inter-Organizational Sports and

Games Competitions.• Multi-skilling approach to enhance output of employees

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Our Growth Story

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www.vasudhagroup.org

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M.P.49%

C.G.15%

NCR15%

Northern States21%

Region Wise Presence

Financial Details

2009-10 Rs. 10 Crore

2010-11 Rs. 22 Crore

2011-12 Rs. 30 Crore(Estimated)

2012-13 Rs. 50 Crore(Approx.)

Page 14: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

Our security personnel have a strict dress code which they adhere to. Their uniform is comprising of :-

• Sky Blue Shirt with lining• Black Paint• Black Belt• Black Cap• Black Dori• Black whistle• Logo Details (On Shirt Pocket & On Shoulder) [WWSO]• Black Button• Black Shoes• Identity Card with photo

Apart from this, our security personnel carry a set of accessories which aids them in protecting your organization as per the ground condition

• Baton• Gun (in case of armed guard)• Torch• Walkie Talkie (for organizations with larger area where

guards need to communicate)

www.vasudhagroup.org

www.wwso.in

Uniform and AccessoriesOf Our Personnel

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• Aptitude test and physical test followed by written and medical test.

• Form filling & Police verification.• Personal Interview • Training in Basics (3 to 8 weeks) depending upon State

Rules. • On-job training (3 to 6 months, depending on

requirement)- In the 1st week of on-job training, there is industry-specific induction program

• Advanced Training (2 weeks)- This training is skill specific, such as training to be a driver, plumber, electrician, computer and surveillance-system operator, fire-fighter, bouncer, body-guard, first aid provider etc. Selection for these trainings is based on interest, aptitude and last performance appraisal.

• On-job training after Advanced Training (1 month)• Refresher courses (40 hours per annum)- These courses are

mandatory for all personnel and the curriculum involves training on relevant topics based on prevailing and local circumstances and duties.

NOTE: Separate programmes of a similar nature are there for direct entry Supervisors, Assistant Security Officers and Operations Managers.

Recruitment & Induction Procedure For Security

Guards

Page 16: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

www.vasudhagroup.org

www.wwso.in

a) Placement & Rotation- Placement is done as per the requirement of the Clients after the Security Audit. Care is taken to provide the right man for the right job. Rotation of the Personnel is done to meet statutory requirement and whenever advised by the Clients.

b) Weekly-off and Leave Reserve- Adequate Reserve Man Power is maintained to cater to casual leaves, sickness and weekly-offs / Govt. regulation.

c) Supervision & Checking - We check the guards regularly to ensure alertness, status of light, physical status of boundary wall etc. and send visit report to our clients once a month.

d) Compliances (PF, ESI, Service Tax etc. as per PSAR Act. 2005)

e) Feedback seeking :- We send annual feedback forms to all Clients and prompt corrective action is initiated on the basis of Clients Feedback and our Visit Reports to improve our performance and we also seek feedback from the client in between.

Action After Deployment

Page 17: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

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Our Clients

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Continued......

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Northern Region :-NOIDA E-18, Sector 52, Noida- 201301 (UP)Ph: +91-120- 4226935Mob. No.: 9868638738Tel. No. : +911 20 4226935E-mail :- [email protected][email protected]

List of Regional Offices

Eastern Region :-DURG (CG) C/o Mr. Thanman Jain, H.No. 138, Near Shubham Nursing Home, Balod Road,Ganjpara, Durg Distt. Durg (C.G.)Mob. 9039500003 E-mail :- [email protected][email protected]

Central Region :-BHOPAL (M.P.)Plot No. 06, Sector B,Vidya Nagar, HB Road,Behind Petrol Pump,Bhopal - 462026 (M.P.)Mob. 9827059134, 9826020686Tel : 0755-4058566E-mail : [email protected], [email protected]

Western Region :-INDORE (M.P.) 144, Hawa Banglow, Satyadev Nagar, Ket Road, Indore (M.P.)Mob. No.: +91-9827621348, E-mail : [email protected] [email protected],

Helpline : 9300002390 (24 x 7)

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Key Team at Corporate Office

www.wwso.in

www.vasudhagroup.org

Sl.No Name & Designation Mob. No. E-mail ID

1 Capt. V.P.Singh (Retd.) 09827059134 [email protected]@wwso.in

2 Mr. Hitendra Singh 09074066979 [email protected]

3 Mr. Suneel S Magre 09826020686 suneelsmagre@ rediffmail.com

4 Mr. Manohar Borpant 09893512192 [email protected]

5 Mr. Shahid Khan 08889011327 [email protected]

6 Mr. Rajendra Joshi 09425007674 [email protected]

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Network in M.P.SN Name of Manager/

Field officer Contact No Place of

posting Covered

Locations (District)

01 Mr. B.K. Awasthy 9630004501 Bhopal BhopalBudhani Astha SehoreRajgarh

02 Mr. Ganesh Giri 8085853806 Mandideep Mandideep

03 Mr. A K Jha 9202457898 Bhopal Bhopal

04 Mr. Ramesh Sen 9907760765 Vidisha Vidisha

Raisen

05

Mr. B L Soni 982658718 Hoshangabad HoshangabadBetulItarsiChhindwaraHarda

06

Mr Santosh Sen 7389999912 Jabalpur JabalpurMandlaKatniSatna ShahdolSeoniDamoh Sagar Tikamgarh

07 Mr. Ramavtar Uttam 7898558573, 9926891875

Jabalpur Rewa SidhiSatana SigrouliAnupur Umaria Panna Chhatarpu

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08

Mr. BPS Bhadoriya 7869867007 Gwalior GwaliorBhindMorena DatiyaGunaShivpuri

09 Mr. Deepak Sharma 9827621348 Indore Indore DewasUjjain Pithampur

10

Mr.N.K.Dubey 9165165901 Indore BadwaniMHOWBurhanpurDharJhabua Shajapur

11

Mr. Antar Singh 9009329141 Indore RatlamKhargone Khandwa MandsourNeemuch

Page 23: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

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Network in C’garh

SNName of Manager/

Field officer Contact No

Place of posting

Covered Locations (District)

01Mr. Sandeep Singh 9039500003 Durg

DurgRajnandgaoBhilai DongargarhGariaband

02Mr. C.S.Sharma 9098990005 Raipur

RaipurBemetaraKawardha BalodBaloda BajarDhamtariMahasamund

03 Mr.Digambar Singh 9329590813 Jadalpur

JagadalpurKankerKondagaonDantewaraNarayanpur Sukma

04 Mr. Arun Kumar 9406210169 Korba Korba Champa Janjgir

05 Mr. R. K. Dewangan 9300992990 Bilaspur

BilaspurRaigarhMungeli

06 Mr. Naresh Meshram 9300055272 Ambikapur

Ambikapur SurajpurRamanujgunjJashpur

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Network in NCR

SNName of Manager/

Field officer Contact No

Place of posting

Covered Locations (District)

01Mr. Sajal Adhikari 9868638738 Noida

NCRRajashtan Harayana & ChandigarhUPUttrakhand

02Mr. Vinay Rana 8826090944 New Delhi

New DelhiGurgaonBahadurgarhOuter Delhi

03Mr. Bahadur Singh Tomar

9818884277Noida & Gaziabad

GaziabadNoidaGr. NoidaAligarhMeerut

04 Mr. Jitendra Singh 9456411023 SaharanpurWestern UPUttrakhand

05Mr. Rajendra Joshi,

AGM Sales9425007674 Sales I/C North India

Page 25: Facility Management | Security & Cash Van | IT Security & Staffing WORLD -WIDE SECURITY ORGANISATION

Corporate Social Responsibility

www.vasudhagroup.org

www.wwso.in

• Income Generation Activities for improved livelihood;

• Health and Sanitation;• De-addiction; • Women Empowerment; • Literacy, including non-formal

education (NFE)• Environmental issues

• Rehabilitation of Handicapped / Disabled

• Vocational Training • Impact Assessments & Surveys • Research and Studies• Creating Awareness • Social Enterprise Creation.

The primary beneficiaries of its activities include people belonging to Schedule Caste, Scheduled Tribe, Women, Children, Small & Marginal farmers, Families living below poverty line, Slum Dwellers and other deprived sections of society.

Our major focus is to improve the lifestyle of 18,000 families spread in above mentioned 4 distrticts and we have been doing so from last 5 years continuously.

We have the experience of working in DPIP, MPRLP and other leading projects of Madhya Pradesh and currently we are working in Tejaswini Project in Tehsil - Nainpur, Distt. Mandla, NABARD (4 distts.), TI Project, Health Projects, Agriculture Sector Interventions etc.

As our social responsibility initiative, World Wide Security Organisation started an initiative through SAHARA MANCH in March 1995. This NGO has its work base spread in Madhya Pradesh and Chhattisgarh. The focus districts are:-

Hoshangabad, Mandla,, Raisen & Katni and have Vocational Training centers in other districts as well.

The thematic areas of activities of Sahara Manch are –