facilities at their best
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WELCOME NCCAIIM. Facilities at their Best. Presented by. Scott Swidersky Director, Information Systems Division. Agenda Items. Our Facility The Components The Distinguishing Factors Continued Awareness The Management Team Protection of Client Data. Our Facility . - PowerPoint PPT PresentationTRANSCRIPT
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FACILITIES AT THEIR BESTPresented by
Scott SwiderskyDirector, Information Systems Division
WELCOME NCCAIIM
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Agenda Items
Our Facility The Components The Distinguishing Factors Continued Awareness The Management Team Protection of Client Data
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Our Facility
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Breaking Ground in a World Class Facility, 2007
This 120,000 sq.ft. facility is home to QAI’s headquarters, Fulton, MD
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The Components
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Our People ─QAI promotes from within!
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DedicatedClient Centers
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The QAI Learning Center is available for vendors to share new technologies, perform in-house training seminars and support client trainings.
Promotes our On-Ramp program and continued QC discussions.
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QAI’s Lab Facility offers testing for clients and demonstration areas for proof of concepts.
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State of the Art Technology and Process
KOFAXFUJITSUKODAKBELL & HOWELLCANONIBMLA2IAEMCOPENTEXTIBMMICROSOFTADOBENOTABLE SOLUTIONS, Inc.
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The Distinguishing Factors
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We work with our clients in a variety of capacities:
• Project analysis• Performing an initial proof of concept• On-site & off-site services• Legacy conversions with client participation• Project management & subject matter expertise roles• Ongoing outsourcing or implementation of day-forward solutions• Understanding the impacts of industry regulations as they apply to data
and retention functionality
Our Approach
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• Lead with a solution that is right for the client
• Solutions should be unique to each client
• Network with other companies to provide the client with the right solution
Having the Right Solution!Service Bureau & Systems Integrator
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Imaging Options
• In-House or Out-Sourced• Day Forward• Backfile Conversion• On-Demand• Split Paper/Digital Files
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Continued Awareness
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Our own fleet
Our fleet consists of late model vehicles to ensure reliable transportation of client documents and data.All QAI properties are traditionally marked with the recognizable “Q”.
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Appreciate your clients – get to KNOW them.
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The Management Team
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QAI Management
QAI has consistently succeeded for years in supporting its customers and exceeding expectations for service, quality, and value. Our project organization lends itself to short, direct lines of communication promoting the greatest interchange of information at the appropriate level of management.
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Reporting
QAI’s reporting process and procedures include:
• Project plans and SOPs at project startup.• Weekly status meetings and monthly
progress reports – documenting the progress of the capture/conversion efforts during that reporting period. Reports will include: pending tasks, issues and constraints on project timelines, documents processed, and expected throughputs.
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Protection to Client Data
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Our state-of-the-art archive facility was built to ensure the integrity of our client's information is kept both safe and confidential.
With this fully protected facility and our trained archivists, a client can be assured of safe and secure storage for their paper documents and electronic media.
Archive Facility
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• Insure Client Confidence
• Increase Employee Retention
• Increase Employee Moral
• Reduce Risk
• Eliminates Rework
So Why All This?
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Quality Associates, Inc. [email protected]
Tel: (800) 488-3547www.qualityassociatesinc.com
Questions?