eye in the sky
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BA for the digital government
Natalia BogusCBAP, PMP
From Supplier’s perspective
Inspired by “Eye in the sky”
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About NataliaIT project manager and business analyst with 10 year experience, who has successfully delivered numerous of the IT projects and business analysis outcomes for the private and public sectors, including electronic government projects and solutions.
Strong communication, conflict and problem solving skills, huge experience managing international multicultural teams and stakeholders. Proven track of the successfully delivered projects and business solutions. Advanced specialization in ISV software products, remittances, payments, IT services domains.Successful projects with MoneyGram, Industrial Commercial Bank of China, Russian Post, electronic government of Moldova, Visa, MasterCard, Swift, RemitRadar, etc.
Holds PMP and CBAP certifications.
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How decisions are made
Showcases the latest digital
solutions
Why eye in the sky?
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Be ready for...
Complexity
Uncertainty
Avoidance
Conflicts
Abuse of power Developing countries
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3 stages of digital government BA
Tender
Implementation
Operation
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Tender
Focus• Government
representatives
Attention • Eligibility• Commercial
Success factors • Experience• References• Benefits
realization justification
Techniques• Document
analysis• Acceptance
and evaluation criteria
• Prototyping• Stakeholder
List, Map, Personas
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Implementation
Focus• Consumers
• Citizens• Organizatio
ns
Attention • Assumptions• Changes
Success factors • Pilot first• Agile• Continuos
monitoring
Techniques• Prioritization• Process
Modelling• Backlog
management• Brainstorming• Use cases
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Operation
Focus• Consumers
• Citizens• Organizatio
ns
Attention • KPI• Benefits
realization
Success factors • Continuous
improvement
Techniques• Observation• Reviews• Lessons learnt• Root cause
analysis• Risk Analysis
and Management
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Useful tips and tricks
People are first, technologies are second!
Continuous monitoring
Don’t expect for agreement between all the parties
Be ready to make decisions by yourself
Find the stimulus/motivation factor (for each of the stakeholders)
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Perspectives
Agile
IT
Business architecture
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Thanks!Q&A