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New beginnings invite to celebration and

joy, a huge opportunity to thank you: our

clients, candidates and suppliers for being

with us so far

We want this to be the first step in a series of

pleasant surprises meant to keep you updated

with all HR trends and matters, to share with

you success stories, ideas and opportunities.

It has been quite a challenging year for most

companies and that is why we thought some

tips on Payroll would help you identify

possible solutions to get the best results at

minimum efforts and costs.

The new edition of the Košice Invest proved

once again a successful event restating the

region's tremendous potential of growth and Košice Invest - An overview of the

development. successful 2010 edition - page 3

White lies in the interview? Find out who, Plain Payroll - page 4why and when.

We also challenge you to share with us White Lies - page 5 feedback and please do not hesitate to contact

us for any HR related matter that may be of Recruitment between X & Y- page 6use for you!

Lugera News and Events - page 7Monica Dona

EDITORIAL

CONTENTS

A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlashwww.lugera.com 2

www.lugera.com A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlash

creative industry, infrastructure, logistics and transportation. While the last year's conference was

I really do appreciate that city management more general, because it wanted to bring investment decided to invest into promotion of Košice as profile of the city, this one will be oriented on value-an ideal investment destination. My added investments.cooperation with Košice authorities is just excellent. It is necessary to say that Košice Invest is only a part of the municipal FDI marketing strategy, created by the FDI Joint Strength – Existing logistic, transportation, culture, Working Group, of which I have the privilege social and business infrastructure.to be a leader. We promote Košice on all Weaknesses – incomplete Bratislava – Kosice significant European Investment and Real highway.Estate Fairs (MIPIM Cannes, MAPIS Opportunities – huge number of university graduates Cannes, Expo Real Munich, Real Vienna), we with perspective specializationproduce official Guide to Investment in An interview by Katka Bittalova Threats – loss of graduates, they find jobs in Kosice on annual update basis, we have Senior Team Leader with Lugera & Bratislava and abroad.official Investment PPT presentation updated

Makler Slovakia, Kosice on a regular basis, we organize meetings with potential investors, existing investors, we are using partner cities network to advertise

The new edition of the Košice Invest proved Košice, and last, but not least – title of once again a successful event restating the European Capital of Culture 2013 awarded to region's tremendous potential of growth and Košice also helps very much. Foreign development. Rastislav Puchala, Director of investors now understand that their American Chamber of Commerce, Košice, investment will not be located somewhere in Slovakia, anticipated the success of the “the Wild East”, but in a city of culture, conference. innovation and youth.

“Košice Invest 2009 turned out exceptionally successful. We not only had a huge turnout and a very positive feedback from New aspects could be defined in a few words: participants, but it also brought many “Value-added Investments”. Conference was negotiations with potential investors. Our Rastislav Puchala, Director of American Chamber of about ICT inves tments , r esearch , expectations this year go far beyond last Commerce, Košice, Slovakia.development and innovation potentials, year´s anticipation.”

What is Your experience with cooperation with city Košice regarding this event?

Can you state SWOT of Kosice city, one feature per each?

What new aspects were brought to Kosice Invest 2010? What was different?

3

Košice Invest - An overview of the successful 2010 edition

No piece of cake when it comes to payroll your core business activities. .and we could easily count down the Payroll is not only about investing money managers who can include payroll among in your people's salaries and training, but their favorite task. That is besides us of Mistakes can cause you hard times both with your also about providing them with the right course… internal employees and with the government. technical resources. We do not intend to take you down the Outsourcing payroll services outsources risks of laborious paths of the payroll or to make mistakes, which can be quite scarce having a team your reading miserable by listing here stiff of specialists managing your account. Keeping things smooth is about keeping terminology or payroll procedures. We just updated with regulations, withholding want to make the so complicated means rates, and government forms on the state and paths of payroll, SIMPLE. Step by and local levels. We do it on daily basis. step, sometimes it can be cheaper and safer You can do it in-house too, but this means to outsource than keep it done internally. investment in time and energy for your Let's take a quick trip through the pros. employees.

For the cons, we are looking forward to receiving your feedback. Got tired of checking where the documents

are and keeping track on who needs what?

Sometimes in-house payroll service can prove quite a money burner. Try to calculate how many hours your employees It probably happened to you to invest in spend on calculating wages, printing, training your people and see them walk distributing pay checks and allowances, out, following their own dreams. Why drafting tax documents, employment worry about replacing them? agreements, addenda, filling in records, updating registers, drafting reports, The list of benefits can never though add drafting and recording all documents with many further items and we would be glad if the authorized institutions, etc. Quite a lot, It probably happened to you to think twice when you could share with us your payroll aren’t they? approving the leave request of your payroll related experiences.

specialist and found it quite difficult to manage everything during his/her absence. Speed in the

Outsourcing allows you to keep the output will not depend on anyone's absence if the internal HR team trimmed and focused on service is external by Carmen Sminticiuc and Monica Dona

It's all about being fast and accurate!

Decrease amount of errors!

Keeping up with law updates!

Paperwork in perfect order!

It's all about money!Avoid payroll knowledge to walk out the door!

Get everything you need in time! All the time!

Increase internal productivity!

www.lugera.com A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlash

Plain Payroll... To outource or not to....?!

4

www.lugera.com A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlash

are some certain things they prefer to lie on: Think again! Could the lie hide a low self exaggerating their responsibilities, avoiding esteem which is overbalanced by deliberate some of the main difficulties encountered with exaggerations of the importance of their the previous job, the aspects they want to studies or by the omission of the mistakes improve or negative feedback received. Rarely made on their previous jobs? do they dare inventing new jobs in order to seem more experienced. Being objective, calm and detail focused

Teach me how to lie! From making a good helps you as a recruiter when facing white-impression on others to dropping a small Generally, candidates prefer to word their lies. liars and are mandatory qualities in innocent white lie , there has been quite a There are too few those who seek training in approaching the interview. fascination with the topic on the current non-verbal lying. competitive HR market lately. by Livia Caciuloiu (Minea),

Human Capital Consultant It probably happened to you, too, to hide Lugera & Makler Romaniabehind nice words and phrases, twisted sentences and elaborated messages. Or you probably stood puzzled facing your Last but not least, fear the candidates who lie in t e r locu to r ' s e l abora te o ra to r i ca l without actually aiming at lying. The long phantasmagoria. runners, interiorizing their lies or the

manipulators are most of the time quite hard to Once you tried it and it proved not only an get. Most of the time, they want to make a better easy tool but also an efficient one, there is a impression than they could actually make, are must for persevering. Lying is always insecure and back themselves up by imagining a motivated, fed by desires and offers most of different variant which may be more appealing the time the easiest way to reach your goal. Be for the recruiter.it an addition, an exacerbation, an invention, an omission or sometimes silence, it is always Now try to picture yourself during an interview a LIE. with a candidate lying to you? You bite your

tongue not to scold him/ her and call him a liar It should not come as a surprise: candidates lie and you probably get out of the interview room in job interviews, in their resumes and in their thinking of what a waste of time the discussion cover letters. Sometimes with a reason, was and how to give the candidate an early sometimes without a purpose. Of course there rejection feedback.

Discordance can nevertheless be spotted by the recruiter if attention is paid to the apparently prepared answers and the hesitations and disaccord between the verbal and non-verbal language.

WHITE LIES

5

www.lugera.com A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlash

Recruitment between X and Y

6

People change, generations evolve, gaps interesting as possible. And besides their

Refresh …organization modedeepen, rapid changing markets challenge us superlative technology skills, this next The high values commuting them on balance to rapid reactions. Under the fast labor market generation definitely animates the workspace, between work and family, on fresh, reshaping, recruitment shifts gear from X to Y by bringing in passion and enthusiasm, high challenging tasks are keys plugging them in. mode. expecta t ions f rom themselves and Rotating job assignments and promotions commitment to social responsibility. could be only two of the engaging resources. The baby bust generation, of independent,

Exploit their crave for feedback, but avoid resourceful and self - sufficient individualists Be never though sure that you fuel their

over criticism. Sometimes the reactions may has gradually handed over the relay to a tech – passion for career growth! That is because

not be what you are looking for. This is the savvy generation Y, plugged –in 24/7, keen on these digital fellows enjoy assuming roles and

generation that is anxiously looking for input email communication and webinars addict. appreciate meritocracy as the single criteria

on every assignment and RECOGNITION. for advancement. Having grown up in multi- A new generation of job hunters is defying cultural environments, they are more than the crisis and challenging employers to invite the Minutes details …X generation interested in traveling and

From the first minute of interaction, to every bright and the best to join their teams, without working abroad.little project or assignment, give them as facing the intense competition which was the

much hints as possible. Bring loads of details key word by 2008. Gradually the Y generation Has crisis silenced down passion?in describing the positions you headhunt them Crisis has not completely shut the energy of will dominate the workspace and a top

for and get ready for intense coaching the X generation off. They kept alive the same priority for employers now, should be to

sessions. Figure out one to one internal self demanding attitude and they are now reconfigure their recruiting, managing and

programs, encourage them to ask for help more than ever interested in testing their retaining these brilliant, but demanding

from their senior colleagues or supervisors limits. The current economic circumstances young people.

and keep it up with much enthusiasm all the only made them slow mobility in their job –

A whole new generation in adjectives way through.hopping and taught them that it may not be a

right time for arrogance. and multi-pack advantagesBoth in recruiting and retaining the Millennial Technology focused, multitasking, self Generation organizations should focus on Patience must be learnt!confident, highly ambitious and flexible, the

Now that they put their dreams on hold and are finding the balance between work and life, as M i l l e n n i a l G e n e r a t i o n h a v e h i g h willing to get what the job market can offer, it a deep resonator. expectations, request for feedback and really doesn't mean that the Y generation will guidance and strive to keep their life as by Monica DONAtransform into workaholics.

www.lugera.com A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlash 7

LUGERA LUGERA NEWS & eVENTS NEWS & eVENTS

Czech Republic Grupon open their office in Bucharest

New projects

Business Processes Manager Romania

administration.D o m a g o j i s

Carlo Albanese has responsible for the Lugera & Makler Romania recruits for joined Lugera as sa les and c l i en t Groupon, which are now ready to conquer the Country Manager, operations along with Romanian market. The company presents an being responsible for recruitment projects. online audience with deep discounts on a international business product or service. Act now, says the pitch: You development. Carlo have only so many started his career with Adecco in Tuscany and w a s a f t e r w a r d s appointed on positions Howe Slovensko s.r.o. in Košice has chosen within the Netherlands Lugera & Makler as their local recruitment and the Czech Republic. partner. Howe concentrates its business on

production of leather and leather components, manufactured for production of motor-vehicle seats and automotive leather products.

Carmen Cucu is Lugera’s new Business Target groups of Howe are premium brands Process Manager. Carmen joined Lugera after like Audi and Land Rover. The plant in Košice 11 years of experience in customer operations supplies leather to more than forty European processes within Vodafone Romania and she is customers . The company currently employs ready to assume new challenges. 450 people on various positions.

Croatian office is heading for a new start as it will be managed by Martina Zec a n d D a m a g o j Bedenikovic. Martina is handling permanent placement p ro jec t s and t emps

Lugera Croatia

hours before this offer expires. That's a familiar come-on, but it's coupled with a novel element: You get the deal only if a certain number of fellow citizens buy the same thing on the same day. It's a cents-off coupon married to a Friday-after-Thanksgiving shopping frenzy.

www.lugera.com A R M E N I A C R OAT I A C Z E C H R E P U B L I C N E T H E R L A N D S P O L A N D R O MA N I A S LO VA K I A U K R A I N E· · · · · · · HR MatchFlash 8

Sales Representative Key Expert – Team Leader Commercial Assistant Junior Accountant Treasury Accountant C++ Developer Junior Accountant Accounts Receivable

Accountant FEA - CAE Engineer Senior Accountant-General AccountingJunior Specialist Accounting&Finance with Italian Quality Engineer Analist

Manufacturing Engineering Manager Account Manager, Planning Manager Business Development Specialist Tax Advisor Kierownik sprzeda¿y ds. sieci handlowych BAAN Manager

Account Manager Poland Sales Consultant Lawyer Senior Validation Engineer Sales Engineer Referent logistiky a nákupu - Account Manager Manažér výroby s nemeckým jazykom, Manažér výroby s nemeckým jazykom Training HR Specialist Process Engineer Senior Quality Manager Špecialista IBM SW Customer Care Specialist for UK Junior Validation Engineer Assembly Technologist Asistentka vedenia spolocnosti/personalistka

Customer Technical Support Engineer Materials Project ManagerProduction Supervisor, Operátorka - šièka

Špeditér Application DeveloperCognos/TM1 Developer JAVA Developer Quantitative Analyst

Application Engineer - Java VBAAsistentka konate¾a spoloènosti Doctor-Specialist for clinical research

System Administrator Windows Project Manager for IT and TELCO Projektový manažérNetwork Engineer technický zástupca

Produktový manažér Chief Accountant Obchodný manažér pre aditívaSales Administrator Technológ výroby System

Administrator Linux Obchodný manažér Obchodný manažér Merací technik elektrotechnického laboratória Kvalitár - Merací technik Zasielate¾ - Disponent

Referent logistiky a nákupu - Account Manager Hardware Retrieval SpecialistObchodno-marketingový manažér Project Implementation Specialist

Design Engineer Implementation Specialist

– Beograd, Serbia, - Priština, Kosovo; – Pitesti, Romania; – Cluj Napoca, Romania; – Brasov, Romania; , Brasov, Romania; , Cluj

Napoca, Romania; , Bucuresti, Romania; , Brasov, Romania; , Cluj Napoca, Romania; in IASI, Iasi, Romania; , Pitesti, Romania; , Bucuresti, Romania;

, Iasi, Romania; Bucharest, Romania; , Iasi, Romania; , Warsaw, Poland; , Warszawa, Poland; , Kraków, Poland; , Tczew,

Poland; - Warsaw, Warsaw, Poland; , Kraków, Poland; , Warszawa, Poland; , Warszawa, Poland; , Poland, Poland; - Nastavovaè, Rožòava, Slovenská republika;

, Rožòava, Slovenská republika; Poprad, Slovenská republika; , Poprad, Slovenská republika; , Ostrava, Èeská republika; , Kechnec, Slovensko; , Kežmarok, Slovenská republika , Košice, Slovensko; , Bratislava, Slovakia;

, Trenèín, Slovenská republika; , Kechnec, Slovensko; , Topo¾èany, Slovenská republika; , Dubnica nad Váhom, Slovak Republic; , Dubnica nad Váhom, Slovak Republic; Kriváò, Slovenská republika; (ref. èíslo – 9321), Košice, Košický kraj Úètovník/-èka, Banská Bystrica, Slovenská republika; , Banská Bystrica, Slovenská republika; , Bratislava, Slovenská republika; , Bratislava, Slovenská republika; , Bratislava, Slovenská republika , Bratislava, Slovenská republika; Nákupca / Obchodný zástupca, Trnava, Slovenská republika , Bratislava, Slovenská republika; , Bratislava, Slovenská republika , Modra, Slovenská republika;

, Košice, Slovenská republika , Košice, Slovakia; - vývoj elektromotorov, Košice, Slovenská republika; , Košice, Slovenská republika; Obchodno – , Košice, Slovensko;

, Košice, Slovenská republika; , Poprad, Slovensko; , Slovenská republika + Èeská republika, Slovenská republika; , Bardejov, Slovenská republika; , Rožòava, Slovesnká republika;

, Košice, Slovenská republika; , Košice, Košický kraj; , Košice, Košický kraj; , Kežmarok, Slovenská republika; , Kežmarok, Slovenská republika; ,

Košice, Slovenská republika; , Rožòava, Slovenská republika; , Bratislava, Slovak Republic; , Galanta, Slovenská republika; 10am-7pm, Bratislava, Slovak Republic; , Trenèín, Slovenská republika; , Bratislava, Slovak Republic.

CNC Operátor

Vacancies @ LUGERA

Feel free to forward this to your network. If you have tips about topics you would like to read in our newsletter, or if you have any remarks about the services from LUGERA (feedback, criticism) we would be very grateful if you will take the effort to share this with us. Useful contacts: Armenia: [email protected], Croatia: [email protected], [email protected], Czech Republic: [email protected], [email protected], Netherlands: [email protected], Poland: [email protected], Romania: [email protected], [email protected], Slovakia: [email protected], Ukraine: [email protected], [email protected]. Managing Partners (also for criticism and feedback): [email protected], [email protected] and [email protected]. Thank You!