external appl form- cs exe

34
Revised September 2006  Job application The United Kingdom’s international organisation for educational opportunities and cultural relations. We are registered in England as a charity.

Upload: chinmay-tank

Post on 07-Apr-2018

224 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 1/34

Revised September 2006

 

Job application

The United Kingdom’s international organisation for educational opportunities and cultural relations. We are registered in England as a charity.

Page 2: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 2/342

Page 3: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 3/34

Staff-in-confidence

The British Council is committed to a policy of equal opportunity and the development of positive policies to promote equal

opportunity in employment.

This form is available in other formats on request; these are large print, Braille and audio disk.

This form is in two separate parts: part 1 contains personal information and is a confidential document, which will not be seen by

those making a selection decision; part 2 relates specifically to the post(s) you are applying for.

If using the Microsoft Word version of this form, either complete the form electronically, or print the blank form and complete by

hand. With the PDF version you must print out the form and complete by hand (please write clearly in black ink).

Please send the completed form to the address specified in the advertisement.

Part 1

Job(s) applied for 

3

Page 4: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 4/34

Job title Job reference number Application referencenumber (for BritishCouncil use only)

Customer Services Executive (West India)  

4

Page 5: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 5/34

 

5

Page 6: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 6/34

We aim to ensure that no job applicant or employee receives less favourable treatment on the basis of gender includingtransgender, marital status or civil partnership, sexual identity, religion and belief, political opinion, race, colour, nationality or ethnicorigin, work pattern, age, disability or HIV/AIDS status, socio-economic background, spent convictions, trade union activity or membership, on the basis of having or not having dependants, or any other irrelevant grounds.

We welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work.Please answer the questions below, which will not be seen by those involved in making the selection decision and will help us

ensure there is no hidden bias within our recruitment process.

Personal information

6

Page 7: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 7/34

Family name Chandrakant Tank First name   Chinmay

Date of birth   24 june 1986  Marital status Single

Married/civilpartnered

Widowed, separated, divorced,dissolved

7

Page 8: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 8/34

Gender Male Female

8

Page 9: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 9/34

Contact details

9

Page 10: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 10/34

Present address   2B/201,Damu park,manpada road,Dombivali(east).

Telephone(home)

  08108916719Telephone(work)

  Can we contactyou at work?

Yes No

10

Page 11: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 11/34

Mobile   09594329432Faxnumber 

  [email protected]

[email protected]

Additional information

When are you available to takeup the job?

  Right away.

What length of notice must yougive?

 Please give details of your current or most recentremuneration package includingsalary, pension and bonuses.Candidates will be asked for documentary evidence of this if appointed.

  Rupees 12000/- per month

Education/qualifications

Please give details of educational and professional qualifications in chronological order.

Qualifications and grades Dates

SSC - 64% March 2002

 Diploma in Industrial Electronics - 64%

June 2005

 

Engineering in Electronics & Telecommunication – 55% May 2008

 

Please give details of any current or planned studies.

Course of study and expected qualification Dates

Would be doing MBA if got a good college in marketing Depends

11

Page 12: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 12/34

 References

The British Council requires three references:

1 Your current/most recent employer (or if no employer, your school/university).

May we request a reference? At any time After offer of employment

Name 

Antares systems ltd

Job title/position   Executive - Customer Relationship Management

Telephone   91-80-4048-2000 Fax   91-80-4048-2114

Address   #24,3rd stage,4th block,Basaveshwarnagar,Bangalore-560079

Please indicate if this is a workreference or an academic reference

Work reference Academic reference

2 Previous employer (or if no employer, your school/university).

May we request a reference? At any time After offer of employment

Name   Tata Indicom

Job title/position   Supervisor 

Telephone   Fax  

Address   Tata Indicom ,MIDC ,Andheri(east)

Please indicate if this is a work

reference or an academic reference Work reference Academic reference

3 Previous employer (or if not aplicable, a personal referee who knows you well and who is not a relative).

May we request a reference? At any time After offer of employment

Name  Job title/position  Telephone   Fax  

Address  

Please indicate if this is a workreference or a personal reference

Work reference Personal reference

Have you ever been convicted of a criminal offence? Yes No

If ‘yes’, please give details of the offence and the sentence imposed. Subject to certain exempted occupations, convictions that are

‘spent’ under the Rehabilitation of Offenders Act 1974 need not be mentioned. Please be aware that declaring a conviction will not

automatically disqualify you from being employed by the British Council.

 

12

Page 13: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 13/34

Part 2

Please note, this section of the form will be detached and given to the Recruiting Manager. The Recruiting Manager and the

Interviewing Panel will have access only to information contained in this section.

Personal Information

13

Page 14: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 14/34

Family name   Seema Rathod Initials   Mother 

14

Page 15: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 15/34

Disability

Section One of the UK Disability Discrimination Act 1995 defines a person as having a disability if he or she has a physical or 

mental impairment, which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day

activities. The British Council extends this to its policy and will interview all applicants who are disabled and who meet the essential

criteria for an advertised job.

15

Page 16: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 16/34

Do you have a disability as descibed as above?Yes

No

16

Page 17: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 17/34

Whether or not you are disabled, do you need any help or special consideration to enable you toattend/participate fully in the interview and complete associated tests?

(If your answer is ‘yes’ we will get in touch with you later to ascertain how best to assist you.)

Yes

No

17

Page 18: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 18/34

Jobs applied for 

18

Page 19: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 19/34

Job title Job reference number Application referencenumber (for BritishCouncil use only)

Customer Services Executive (West India)  

19

Page 20: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 20/34

 

20

Page 21: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 21/34

Evidence in support of your application

In support of your application, enter in the sections below the following information, exactly as it is listed in the information that

has been sent to you:

• behavioural competencies

• skills, knowledge and experience

• any specialist qualification required for this post.

Confine your answer for each competency to a maximum of 200 words and organise your evidence against each following theSTAR structure:

  Situation a brief sentence or two to set the scene and give the context

  Target (or Task) the specific aspects you focused on and why

  Action what you actually did, how and when you did it, and the rationale for your choices

  Result what the outcome was and the difference it made

Evidence in excess of 200 words will not be assessed. Before completing this form you should also read the guidance on

completing the application form.

Please do not attach a CV (or any other document) unless it has been requested as part of the recruitment process; they will not be

used to make selection decisions. This is to ensure that all candidates are treated consistently.

21

Page 22: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 22/34

Competency Evidence

Team work-Level 1

Willingly co-operates. Is not afraid to seek advice from

others. Puts in extra effort when needed to helpothers. Recognises that the ways of getting thingsdone in different departments, organisations andcommunities are not the same.

Yes,if it’s genuine as i co-operated with my 2 other members of the society building and brought down the society committee,

Not at all afraid as it is said that its the only thing you get it for free so why should i let that go then. Anyways its just an adviceit’s ultimately onto you to decide to take that advice or to leave it.

Ya I do as i believe by helping others,indirectly you are helpingyourself simply because when you need that extra effort for yourself it would become very easy,

Ya i do recognise that as things has to work differently atdifferent places the best example is everything was differentwhen i went from one firm to other,

I am a Hindu studied at a christian school have got best friendsin Parsi and a Muslim

Achievement – Level 1

Clarifies what is expected. Is positive and enthusiasticabout the job. Does not give up at the first obstacle.Respects the rights of others whilst achieving one’sown goals.

simple , work hard by using your brains then you shall get goodsuccess,

yes i am positive & enthusiatic about the job,that's the reasonwhy I am filling this form with great interest,

If i had given up on my first obstacle i would not be an engineer today as according to me the first obstacle in studies is doing10th standard and to be precise i have done my diploma alsobefore engineering,

ya i do as others are the people because of whom directly or indirectly you would be coming up

Flexibility –Level 2

Applies rules or procedures flexibly, depending on theindividual situation, to accomplish tasks or activitiesmore effectively. Responds effectively to changingcircumstances. Remains focused when faced withcompeting demands. Makes reasonable adjustments

to ensure maximum effectiveness and motivation of self and others.

Honestly rules are all over the important thing is that howeffectively you apply them i did apply them properly hence i amwhere i am today at least happy with life,

The best example of me being focused was when i was a runner up for zonal level badminton tornament,

From the day i was born i have never ever had my father around

till date and then to have effectively succeded in life.

Marketing and Customer Service

Understanding the British Council and its values.Understanding customer needs. Responding tocustomer needs. Building strong relationships whichadd value to the United Kingdom. Obtaining andevaluating feedback – Level 1

I will understand its values as i adapted the values according tomy last 2 firms also,

Ya i will respond,understand as i have worked in that area verywell,

I was an Executive - customer relationship management so iknow how to build a relationship,

This also i use to do in my last firm getting feedback & workingtowards it.

Communication Skills

Reading, writing, listening & speaking skills .Understanding purpose. Understanding audience.Knowledge sharing– Level 1

I have got good reading skills as if i had not i would not be ableto fill this form at all,

All my answers are written by me so you can judge me on thatfor writing skills,

I use to give training and presentations to officers and vendorsfor many government departments like RBI,MSRTC,CPWD,CIL.So in the regard of the rest of the skills i hope you would be okwith this.

22

Page 23: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 23/34

Computing Skills

Using MS word, Excel, Powerpoint, Outlook,Databases Sharepoint, Internet based softwares

My last firms entire software was on MS word and excel,and allthe presentations were on powerpoint so i have sufficentknowlege about that.

Minimum one year experience in Customer services,preferably in a multinational organisation or hotel.

My firm was not a multinational but it use to deal with almost allthe major government departments of India.

Graduate in any Discipline Is an engineer.

23

Page 24: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 24/34

Continue on a separate sheet if necessary.

Employment

Please give details of your employment since leaving full-time education, starting with the most recent employment. Account for all

your time, including voluntary work or other periods away from work. Please be aware that it will not prejudice your application if 

you disclose a period of ill health or a period out of formal employment (e.g. time spent at home bringing up children).

Give a brief description of the responsibilities held by in the last three jobs (most recent and the two before them).

24

Page 25: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 25/34

Dates (month/year)   Location/country Mumbai / india

Employer Tata Indicom Position held Supervisor  

25

Page 26: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 26/34

Responsibilities Impementation Engineer  

26

Page 27: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 27/3427

Page 28: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 28/34

Dates (month/year)   Location/country Many parts of India

Employer Antares systems ltd Position heldExecutive - Customer Relationshipmangement

28

Page 29: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 29/34

Responsilbilities

Seeing the entire E-tendering &E-Auction process for our clientseg:- RBI,CPWD,CIL,MSRTC,MAHAGENCO

29

Page 30: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 30/3430

Page 31: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 31/34

Dates (month/year)   Location/country  Employer Position held

31

Page 32: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 32/34

Responsibilities

32

Page 33: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 33/3433

Page 34: External Appl Form- CS Exe

8/6/2019 External Appl Form- CS Exe

http://slidepdf.com/reader/full/external-appl-form-cs-exe 34/34

Dates (month/year)   Location/country  Employer Position heldDates (month/year)   Location/country  Employer Position held

Dates (month/year)   Location/country  Employer Position held

Dates (month/year)   Location/country  Employer Position held

Dates (month/year)   Location/country  Employer Position held

Continue on a separate sheet if necessary.

Where did you hear about this vacancy ?

Tick

British Council Website

Naukri.Com

Newspaper 

Declaration

I declare that the information I have provided in this application form is, to the best of my knowledge and belief, correct and

complete.

Warning: if you include any details that you know to be false or if you withhold relevant information, you may render yourself liable

to disqualification from the recruitment exercise or, if appointed, to dismissal.

N.B. If you submit your application electronically, typing your name will be taken as being as binding as your signature.

Your signature/name Date  The British Council will use the information you provide in this form to process your application.

If your application is successful and you take up employment with the British Council, this form will be kept on your personnel file.

If your application is unsuccessful, this form will be kept on fi le for one year after completion of the recruitment exercise.