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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Exploring the Relationships between Total Quality Management (TQM), Strategic... Zakaria Abas; Zulnaidi Yaacob Journal of American Academy of Business, Cambridge; Sep 2006; 9, 2; ABI/INFORM Global pg. 161

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Page 1: Exploring the Relationships Between Total Quality Management (TQM), Strategic Control Systems (SCS) and Organizational Performance (OP) Using a SEM Framework

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Exploring the Relationships between Total Quality Management (TQM), Strategic...Zakaria Abas; Zulnaidi YaacobJournal of American Academy of Business, Cambridge; Sep 2006; 9, 2; ABI/INFORM Globalpg. 161

Page 2: Exploring the Relationships Between Total Quality Management (TQM), Strategic Control Systems (SCS) and Organizational Performance (OP) Using a SEM Framework

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Page 3: Exploring the Relationships Between Total Quality Management (TQM), Strategic Control Systems (SCS) and Organizational Performance (OP) Using a SEM Framework

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Page 4: Exploring the Relationships Between Total Quality Management (TQM), Strategic Control Systems (SCS) and Organizational Performance (OP) Using a SEM Framework

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Page 5: Exploring the Relationships Between Total Quality Management (TQM), Strategic Control Systems (SCS) and Organizational Performance (OP) Using a SEM Framework

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Page 6: Exploring the Relationships Between Total Quality Management (TQM), Strategic Control Systems (SCS) and Organizational Performance (OP) Using a SEM Framework

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.