Why Expetec?

Expetec offers the technology services that businesses need to be successful in today’s marketplace—including network administration, network security, business continuity and web services.

Company Overview

Founded as Beacon Group in 1995, transitioned into Expetec Franchise System in 2005

Expetec Service Model• IT Consulting• Proactive IT Department• Vendor Management• Telecommunications Department• Project Management

CustomizedAt Expetec, we identify your needs and

then develop specific solutions for

your organization.

Your IT Department

Your strategic partner that contributes to the development and accomplishment

of your organization’s business plan and objectives through technology.

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Business E-ssentials

• E-Care• E-Secure• E-Net• E-Save• E-Cloud *

E-Care

• E-Care provides the essential preventative maintenance tasks required to keep a computer system up to date and running optimally.

E-Care - Remote Desktop Service

• Anti-virus / Anti-spyware, scans, removal, protection• Daily verification / remediation of anti-virus updates• Patch Management and Service Pack installation• Temporary file deletion and removal of junk files• Disk space monitoring

E-Care – Remote Server Service

• 24x7x365 monitoring and remediation of servers and network devices• Preventive Maintenance for Microsoft Exchange, Microsoft SQL Server,

Operating System and Active Directory• Verification of anti-virus updates and spyware/virus detection and removal• Log management• Backup verification and remediation• Patch Management and remediation• Once a month external vulnerability scan

E-Care – Network Design and/or Upgrades

• Assessment services• Provide hubs, switches

& routers• Installation• Ongoing maintenance• Local area networks• Multi-site connectivity

E-Secure

• Our E-Secure solution combines multiple levels of protection and they’re easily tailored to fit your specific business needs.

E-Secure – Layers of Security

• 24/7 Firewall Monitoring• Subscription Content Filtering• Complete Anti-Virus Protection• E-Secure Firewall Application Network• Security Assessment and Configuration

IT Policy Implementation

Policies and Procedures:• Use of phone and mail systems• Workplace monitoring• Electronic and telephonic

communications• Personal cellular phones, pagers,

and electronic video games• Internet usage

E-Secure – Penetration Testing

• Bi-annual Intrusion Testing• Peace of mind, knowing your data is safe for regulatory

compliance– HIPAA, FDIC, FERPA, PCI, or others

• Protection of customer credit card information• Securing remote or wireless users

* performed by a 3rd party

E-Net

• Developing a web strategy to increase your web presence that aligns with your organizational goals.

E-Net – Web Services

• Establish a web presence• Upgrade your current website• Use our reliable and secure website hosting• Market your business online• Move into the world of E-Commerce

E-Net – Email Marketing

• Track who opened your emails • Benchmark performance compared to others in your industry• Interactive graphs and reports (delivery rate, open rate, click rate)• Manage all bounced emails and determine if we should retry or

permanently remove them• Manage your unsubscribes by keeping track of them so you don’t

add them to the list later

E-Save

• Business continuity services will help you recover from an IT failure—or avoid it in the first place

E-Save – Data Backup

• Critical file backup and off-site storage• Automatic file backup, nightly• Easy file restores• Remote file restores• 90-day roll-back capability• Extended archiving

E-Save – Disaster Preparation & Recovery

• Data and operating systems backup• Bare metal backup and restore• Remote data vaulting• Hard-drive cloning• Data protection appliances, vaults and expansion products• On-site and off-site service

E-Cloud

• Internet-based computing, whereby shared servers provide resources, software, and data to computers and other devices on demand

E-Cloud – Impact on Capital Expenditures

• Decrease infrastructure and equipment expenses• Decrease labor costs• Decrease technical staff• Manageable monthly expense• Eco-friendly• Increase bottom Line

E-Cloud – Business Impact

• Device and location independence• Collaboration• Reliability• Scalability• Ever increasing economic opportunity

Management TeamMike Fitz-Gerald – President – Owned IT company for 15 years. Managed

Comerica's Network – responsible for a $20 million budget.

Vicki Shepard – VP of Operations – Owned IT company for 15 years. Managed projects of moving over 1 million Square feet of office space for Comerica. Education back ground in IT training at Eastern Macomb Community College.

Michael St. John – VP of Sales and Marketing. Sold and managed $500,000 in Telecommunication Service and Circuits in last 7 years. Certified twice in Allworx VOIP Communication System.

Partners

Partners

Affiliations