expert unit 1 (b1)berlitzfrlis.free.fr/blended/american english/b1 am...she makes a presentation....

EXPERT UNIT 1 (B1)

Total duration: 12:28:02

Activity group(s): 7Number of exercises: 659

Conference Plans (12 activity (ies) 01:20:05)

Dialogue: Explore [1 exercises]

1 Hello, Malpass Consulting. How can I help you?

I'd like to speak to Mr. Svensson in Human Resources,please.

2

Can I talk to Mr. Svensson in Human Resources, please? 2Could I speak to Mr. Svensson in Human Resources,please?

2

2 What is it concerning, sir?

It's concerning the management convention in New Yorknext week.

Just one second, I'll put you through. 3

The management conference in New York next week. Just one second, I'll put you through. 3My call concerns the management conference in New Yorknext week.


3 Hello. This is Peter Svensson, Human Resources Director. How can I help you?

Hello, I'm calling about the management conference nextweek.

O.K. 4

Yes, it's concerning the conference at the conventioncenter next week.

Fine. 4

Could you give me the details of the conference nextweek?

Of course. 4

© Copyright 2003-2004 Auralog S.A. All rights reserved /134

4 What would you like to know about the conference?

Could I send a delegation of employees to the conference? Of course. 5I'd like to send a delegation to the conference. Fine. 5A group of my employees would like to attend. That's great. 5

5 How many employees will attend the conference?

There will be two executives and one personal assistant. 62 executives and 1 personal assistant will attend theconference.

6

The delegation will be 2 executives and 1 personalassistant.

6

6 Were they at the conference last year?

Yes, they were. Good. 7They weren't. That's fine. 7No, only I was at the conference last year. O.K. 7

7 Will they make a presentation to the conference?

Yes, an executive would like to present our company. No problem. 8They will not make any presentations. Fine. 8No, they won't make any presentations. O.K. 8

8 When will your delegation arrive?

They'll arrive in New York next Monday. Can I take their names, please?My delegation will come to New York next Wednesday. Can I take their names, please?Next weekend. Can I take their names, please?

Word Pronunciation [13 word(s)]

to attendconventionconvention centerdelegationdetailemployeeexecutivehuman resources


managementpersonal assistantpresentationto put throughto send

Sentence Pronunciation [24 sentence(s)]

I'd like to speak to Mr. Svensson in Human Resources, please.Can I talk to Mr. Svensson in Human Resources, please?Could I speak to Mr. Svensson in Human Resources, please?It's concerning the management convention in New York next week.The management conference in New York next week.My call concerns the management conference in New York next week.Hello, I'm calling about the management conference next week.Yes, it's concerning the conference at the convention center next week.Could you give me the details of the conference next week?Could I send a delegation of employees to the conference?I'd like to send a delegation to the conference.A group of my employees would like to attend.There will be two executives and one personal assistant.2 executives and 1 personal assistant will attend the conference.The delegation will be 2 executives and 1 personal assistant.Yes, they were.They weren't.No, only I was at the conference last year.Yes, an executive would like to present our company.They will not make any presentations.No, they won't make any presentations.They'll arrive in New York next Monday.My delegation will come to New York next Wednesday.Next weekend.

Picture/Word Association with speech recognition [1 exercises]

1New YorkLos AngelesParisLondonBoston


Key grammar explanations [3 grammar point(s)]

1 The future

2 'To be' and 'to have': preterite


3 Past interrogatives


Grammar Practice [5 exercises]

1 Make the following sentences negative.

Example:you'll arrive you won't arrive

I'll attend I won't attendI will not attendI'll not attend

he'll send he won't sendhe will not sendhe'll not send

she'll make she won't makeshe will not makeshe'll not make

it'll concern it won't concernit will not concernit'll not concern

we'll call we won't callwe will not callwe'll not call

they'll come they won't comethey will not comethey'll not come

The future



Example:you'll arrive you won't arrive

she'll send she won't sendshe will not sendshe'll not send

they'll attend they won't attendthey will not attendthey'll not attend

I'll call I won't callI will not callI'll not call

we'll make we won't makewe will not makewe'll not make

it'll concern it won't concernit will not concernit'll not concern

he'll come he won't comehe will not comehe'll not come

The future

3 Conjugate as in the example.

Example:I was I am

you were you areyou're

he was he ishe's

she was she isshe's

it was it isit's

we were we arewe're

they were they arethey're

The verb 'to be'



Example:I am I was

you are you were

he is he was

she is she was

it is it was

we are we were

they are they were

'To be' and 'to have': preterite


Example:they were they weren't

I was I wasn'tI was not

you were you weren'tyou were not

he was he wasn'the was not

she was she wasn'tshe was not

it was it wasn'tit was not

we were we weren'twe were not

The negative form


Sentence Practice [9 exercises]


Example:I am at the management conference. I was at the management conference.

They are in New York. They were in New York.

I am the Human Resources Director. I was the Human Resources Director.

They are at the convention center. They were at the convention center.



Example:You were at the management conference. You are at the management conference.

He was the Human Resources Director. He is the Human Resources Director.He's the Human Resources Director.

She was at the convention center in New York. She is at the convention center in New York.She's at the convention center in New York.

It was a management conference. It is a management conference.It's a management conference.

The verb 'to be'


Example:You were at the management conference. You are at the management conference.

We were in Boston. We are in Boston.We're in Boston.

I was at the management convention. I am at the management convention.I'm at the management convention.

They were a delegation. They are a delegation.They're a delegation.

The verb 'to be'


4 Reformulate as in the example.

Example:They were at the conference last year. Were they at the conference last year?

I was in New York last year. Was I in New York last year?

You were a Human Resources Director. Were you a Human Resources Director?

He was at the convention center. Was he at the convention center?

Past interrogatives 'To be' and 'to have': preterite


Example:They were at the conference last year. Were they at the conference last year?

She was an executive. Was she an executive?

It was a management convention. Was it a management convention?

We were at the presentation last week. Were we at the presentation last week?

Past interrogatives 'To be' and 'to have': preterite


Example:There (will be) a convention (next) week. There was a convention last week.

There (will be) a delegation in New York (next)week.

There was a delegation in New York last week.

There (will be) a presentation (next) week. There was a presentation last week.

There (will be) a human resources conference (next) week.

There was a human resources conference lastweek.




Example:There (were) conferences (last) week. There will be conferences next week.

There (were) eight employees at the convention (last) year.

There will be eight employees at the conventionnext year.There will be 8 employees at the convention nextyear.There'll be eight employees at the convention nextyear.There'll be 8 employees at the convention nextyear.

There (were) presentations (last) year. There will be presentations next year.There'll be presentations next year.

There (were) delegations from New York (last)year.

There will be delegations from New York next year.There'll be delegations from New York next year.

The future


Example:I send a delegation of employees to theconference.

Could I send a delegation of employees to theconference?

They make a presentation to the conference. Could they make a presentation to the conference?

You arrive next weekend. Could you arrive next weekend?

We call about the human resources convention. Could we call about the human resourcesconvention?

Modal auxiliaries



Example:He sends a delegation of employees to theconference.

Could he send a delegation of employees to theconference?

She gives me details about the convention. Could she give me details about the convention?

He arrives next Monday. Could he arrive next Monday?

She makes a presentation. Could she make a presentation?

Modal auxiliaries

Dialogue: Expression [1 exercises]



2


2








O.K. 4


Fine. 4


Of course. 4



Could I send a delegation of employees to the conference? Of course. 5I'd like to send a delegation to the conference. Fine. 5A group of my employees would like to attend. That's great. 5



6


6


Yes, they were. Good. 7They weren't. That's fine. 7No, only I was at the conference last year. O.K. 7


Yes, an executive would like to present our company. No problem. 8They will not make any presentations. Fine. 8No, they won't make any presentations. O.K. 8


They'll arrive in New York next Monday. Can I take their names, please?My delegation will come to New York next Wednesday. Can I take their names, please?Next weekend. Can I take their names, please?

Word Association [2 exercises]

1 Match the words from the dialogue with their synonyms on the right.

a convention a conferencea group a delegation

a company a business



to arrive to cometo put through to transfer

to present to introduce

The Right Word with speech recognition [3 exercises]

1 I'll put you through.call need

2 I'll put you through to the Human Resources Director.in by

3 Could you give me the details of the conference next week?How Was

Modal auxiliaries

Dialogue: Comprehension [1 exercises]



2


2

No, they won't make any presentations. O.K.Just 3 days and 2 nights.Next weekend. Can I take their names, please?Yes, they were. Good.They weren't. That's fine.







Yes, it's opposite the library on 45th Street. That's correct, ma'am.A single room with a bath, please. That's fine.You're behind the train station on Lincoln Avenue. Fine, ma'am.They weren't. That's fine.No, only I was at the conference last year. O.K.



O.K. 4


Fine. 4


Of course. 4

They will not make any presentations. Fine.My plane will land in Boston on April the 2nd.I am going to stay two nights.It's near the shopping mall on Kennedy Drive. That's right, ma'am.Just 3 days and 2 nights.


Could I send a delegation of employees to the conference? Of course. 5I'd like to send a delegation to the conference. Fine. 5A group of my employees would like to attend. That's great. 5Next weekend. Can I take their names, please?It's Mrs. Tina Catona. Thank you, Mrs. Catona. Goodbye.I am going to stay two nights.I will land at the Boston airport on May the 20th.We are going to stay one night.




6


6

A single room with a bath, please. That's fine.My plane will land in Boston on April the 2nd.I would like to reserve a room, please. Of course.You're behind the train station on Lincoln Avenue. Fine, ma'am.Can I talk to Mr. Svensson in Human Resources, please?


Yes, they were. Good. 7They weren't. That's fine. 7No, only I was at the conference last year. O.K. 7I would like to reserve a room, please. Of course.I'd like a double room with a shower. That's fine.It's near the shopping mall on Kennedy Drive. That's right, ma'am.I will land at the Boston airport on May the 20th.Are there any conference facilities in your hotel? Yes, there are conference facilities

here.


Yes, an executive would like to present our company. No problem. 8They will not make any presentations. Fine. 8No, they won't make any presentations. O.K. 8My name is Mrs. Tina Catona. Thank you, Mrs. Catona. Goodbye.It's Mrs. Tina Catona. Thank you, Mrs. Catona. Goodbye.A single room with a bath, please. That's fine.I am going to stay two nights.I'd like a double room with a shower. That's fine.



They'll arrive in New York next Monday. Can I take their names, please?My delegation will come to New York next Wednesday. Can I take their names, please?Next weekend. Can I take their names, please?Yes, it's Mrs. Catona. Thank you, Mrs. Catona. Goodbye.The delegation will be 2 executives and 1 personalassistant.We would like a suite with Internet access. That's fine.Yes, it's opposite the library on 45th Street. That's correct, ma'am.Could I reserve a room, please? Of course.

Organizing a Stay (18 activity (ies) 02:14:09)


1 Hello, Mr. Boardman. I'll transfer you to our sales assistant.

Hello, can I help you? 2Hello, Sales Department. 2Good afternoon, Sales Department. 2

2 Hello, this is Phil Boardman calling from Japan. I'm coming to New York next week, and I was told thatyou could help me with travel arrangements and accommodations.

Yes, of course. I'll do all I can. 3We're here to help, Mr. Boardman. 3I'm afraid I don't know anything about this. 4

3 I'll be in New York from July 4th to the 10th, so my first priority is to find a good hotel within easy reach ofyour office. Any suggestions?

It really depends on how much you want to pay. 5It's a matter of how much you want to spend. 5There aren't any good hotels around here. 7


4 What? Mr.Thomson, your sales manager, assured me that he'd tell you about my trip to New York so thatyou could help me with my itinerary.

Well, he must have forgotten.When will you be here?

3

It must have slipped his mind.When are you coming?

3

That's typical of him!Well, when do you arrive and what can I help you with?

3

5 I'm not really sure. Could I get something decent for, say, $100 a night?

I doubt it.Two hundred dollars would be more realistic.

6

No, you're looking at around two hundred dollars. 6Perhaps, but it'd be very basic. 8

6 O.K. So if we say around $200 a night, what would you recommend?

I think the Johnson would be your best bet. 10If I were you, I'd go for the Marrion. 10The Central Hotel should fit the bill. 10

7 What if I stayed in a hotel near the airport?

The subway takes at least an hour. 9The roads into the city are very congested. 9Staying near the airport could be very noisy. 9

8 I'd need at least a fax machine in my room, and email access.

In that case, we're talking two hundred dollars a night. 6Then you'd be looking at spendingaround two hundred dollars.

6

You won't get that for less than two hundred dollars. 6

9 Yes, that's a good point. So I really need something in the city that is not too far from you. What wouldyou recommend?



10 O.K., that sounds fine. I'll let you make the reservations. Also, I hope to do some sightseeing while I'mthere. Is there a city tour that you can recommend?

We always use a company called "See New York". 11"See New York" is a reliable tour company. 11If you like, I can show you around the city myself. 12

11 I'd also like to get out of New York for a day and go to Atlantic City or the Catskill Mountains. Is there anyway of working that into my schedule?

Atlantic City is only a few hours away.You can be in the Catskills in less than 2 hours.They're both within easy reach of New York.

12 That's very kind of you, but I really don't want to be any trouble. You must have better things to do thantake tourists around New York City.

No, really. It would be a pleasure. 13No, I enjoy it.It's my hometown.

13

It'd be a pleasant change from the office routine. 13

13 Well, that sounds great. Perhaps I can thank you by taking you out to dinner.

That's very kind of you.That sounds wonderful!


accommodationto bookchauffeurcomfortabledowntownto enjoyto expectgratefulguesthosthotelon vacationto recommendrequirementreservationschedulesuggestionsuitable



Hello, can I help you?Hello, Sales Department.Good afternoon, Sales Department.Yes, of course. I'll do all I can.We're here to help, Mr. Boardman.I'm afraid I don't know anything about this.It really depends on how much you want to pay.It's a matter of how much you want to spend.There aren't any good hotels around here.Well, he must have forgotten.When will you be here?It must have slipped his mind.When are you coming?That's typical of him!Well, when do you arrive and what can I help you with?I doubt it.Two hundred dollars would be more realistic.No, you're looking at around two hundred dollars.Perhaps, but it'd be very basic.I think the Johnson would be your best bet.If I were you, I'd go for the Marrion.The Central Hotel should fit the bill.The subway takes at least an hour.The roads into the city are very congested.Staying near the airport could be very noisy.In that case, we're talking two hundred dollars a night.Then you'd be looking at spendingaround two hundred dollars.You won't get that for less than two hundred dollars.I think the Johnson would be your best bet.If I were you, I'd go for the Marrion.The Central Hotel should fit the bill.We always use a company called "See New York"."See New York" is a reliable tour company.If you like, I can show you around the city myself.Atlantic City is only a few hours away.You can be in the Catskills in less than 2 hours.They're both within easy reach of New York.No, really. It would be a pleasure.No, I enjoy it.It's my hometown.It'd be a pleasant change from the office routine.That's very kind of you.That sounds wonderful!



1 'So that' + 'may' or 'can'

2 'I am told'

3 Near certainty in the past




Example:Irish Ireland

Italian Italy

Turkish Turkey

Algerian Algeria

Nouns and adjectives of nationality

Fill-in-the-Blanks [6 exercises]

1 I'll be in New York from August 15th to the 19th.My first priority is a good hotel within easy reach of your office.There aren't any good hotels around here, I'm afraid.What if I stayed in a hotel near the airport?The roads into the city are very congested .Yes, that's a good point . What would you recommend ?I think the Johnson would be your best bet .O.K., I'll let you make the reservations.

Use of the past participle as an adjective

2 I think you know I'm coming to New York for a few days next week.I understand that you can help me find accommodations .Sure. How much are you prepared to spend ?Could I get something decent for $100 a night ?I doubt it. $200 would be more realistic .

'Few' - 'A few' - 'Many' 'Can' and verbs of perception Verbs without a continuous form


3 I'd need a fax machine in my room, and email access .You definitely won't get that for less than $200 a night.So if we say $200, what would you recommend ?If I were you, I'd go for the Marrion.O.K., I'll let you make the reservations .

The past subjunctive 'To let'

4 I also hope to do some sightseeing while I'm there.Is there a city tour that you'd recommend ?If you like , I can show you around the city myself.Could I work Atlantic City or the Catskills into my schedule ?They're both within easy reach of New York.

Verbs without a continuous form 'Within' - 'Within . . . of'

5 I would be happy to show you around the city myself.That's very kind of you, but I really don't want to be any trouble .You must have better things to do than take tourists around New York .It'd be a pleasant change from the office routine .Well, that sounds great. Perhaps I can thank you by taking you out to dinner.

The main postpositions

6 Service providers should practice their trade with honesty and integrity.It shouldn't to be necessary to highlight such an obvious fact.Securities commission officers ought to punish malpractice severely.Dishonest traders must have always thought of selling as the only aim.They can't have reflected much on questions of morality.They should have !

Modal auxiliaries 'Should' and 'ought to': advice Near certainty in the past

Phonetics Exercise [10 phoneme(s)]

dZ congested enjoy language change arranged

Bj noisy enjoy cloisters

ow hello both hotels roads won't supposed know


aw about around doubt hours hometown

A forgotten office holiday anthology

uw afternoon use routine soon

tQ much reach change which

k course typical company looking ticket

b bet reliable bill number busy bye

d department afraid depends hundred would guide



basic simpledecent satisfactory

far distantrealistic unromantic

congested crowdednoisy loud

typical normalreliable trustworthy


1a hotelan airporta police stationa laundromata campsite


2the subwaya ferrya busa jeta taxia boat

3congestedclearstrongthickfullbright

4the mountainsthe beachthe forestthe plainsthe oceanthe desert

5a fax machinea modema laptopa calculatora diarya scanner

6a tourista curatora policemana security guarda firemana mayor


7a dinnera breakfasta snacka picnica midnight snack


1 Rewrite the following sentences as in the example.

Example:My brother is as tall as my father. Both my father and my brother are tall.

My friend is as beautiful as my sister. Both my sister and my friend are beautiful.Both my friend and my sister are beautiful.

My father is as serious as my boss. Both my boss and my father are serious.Both my father and my boss are serious.

My aunt is as boring as my teacher. Both my teacher and my aunt are boring.Both my aunt and my teacher are boring.

Use of 'both'


Example:My brother is as tall as my father. Both my brother and my father are tall.

Atlantic City is as close to New York as theCatskills.

Both Atlantic City and the Catskills are close toNew York.Both the Catskills and Atlantic City are close toNew York.

The dinner was as much fun as the cocktail party. Both the cocktail party and the dinner were fun.Both the dinner and the cocktail party were fun.

The theater is as expensive as the opera. Both the theater and the opera are expensive.Both the opera and the theater are expensive.

Use of 'both'



Example:I'll reserve accommodation by phone. I'll gostraight to my hotel.

I'll reserve accommodation by phone so that Ican go straight to my hotel.

I'll collect some money. We'll buy her a present. I'll collect some money so that we can buy her apresent.

She'll come over to your place. You can discussher suggestions.

She'll come over to your place so that you candiscuss her suggestions.

I'll organize a guided tour. They'll see New York. I'll organize a guided tour so that they can see NewYork.

'So that' + 'may' or 'can' Modal auxiliaries The main postpositions




We'll take the subway. We'll avoid the congestion. We'll take the subway so that we can avoid thecongestion.

I'll tie up the loose ends. We'll start something else. I'll tie up the loose ends so that we can startsomething else.

I'll get the train timetable. You'll leave at the righttime.

I'll get the train timetable so that you can leave atthe right time.

'So that' + 'may' or 'can' Modal auxiliaries The main postpositions





I'll reserve a table. We'll eat at nine o'clock. I'll reserve a table so that we can eat at nineo'clock.

She's getting a laptop computer. She'll be able towork on the train.

She's getting a laptop computer so that she canwork on the train.

I'll arrange for some entertainment. We'll reallyamaze them.

I'll arrange for some entertainment so that we canreally amaze them.

'So that' + 'may' or 'can' Modal auxiliaries


Example:The manager is resigning. (to tell) I'm told the manager is resigning.

They've rejected the contract offer. (to hear) I hear they've rejected the contract offer.

The evening went very well. (to tell) I'm told the evening went very well.I am told the evening went very well.

They're hiring a new receptionist. (to hear) I hear they're hiring a new receptionist.I hear they are hiring a new receptionist.

'I am told'



Example:The manager is resigning. (to tell) I'm told the manager is resigning.

He wants to own a restaurant. (to hear) I hear he wants to own a restaurant.

She's moved into marketing. (to tell) I'm told she's moved into marketing.I'm told she has moved into marketing.I am told she's moved into marketing.I am told she has moved into marketing.

You're thinking of having a party. (to tell) I'm told you're thinking of having a party.I am told you're thinking of having a party.I'm told you are thinking of having a party.I am told you are thinking of having a party.

'I am told'


Example:What time is the meeting? (to forget) I forget what time the meeting is.

Where is the trade show located? (to forget) I forget where the trade show is located.

How do you do this? (to forget) I forget how you do this.I forget how to do this.

Why are you leaving? (to forget) I forget why you are leaving.I forget why you're leaving.

'I am told' Relative pronouns and adverbs

Word Order with speech recognition [7 exercises]

1 Your secretary said she could help organize my itineraryYour secretary said she could help organize my itinerary

'Can' - 'Could' - 'To be able to'

2 there are plenty of reasonably priced hotels in New York.there are plenty of reasonably priced hotels in New York.

Addresses and phone numbers The prepositions 'in' and 'at'


3 you can't get anything decent for less than two hundred a night.you can't get anything decent for less than two hundred a night.

4 The cab ride from the airport takes at least an hour.The cab ride from the airport takes at least an hour.

5 I can even arrange a little sightseeing for you.I can even arrange a little sightseeing for you.

The place of 'even' 'A little' - 'A bit' 'Little' - 'A little' - 'Much'

6 I'm sure my boss will let me show you the town.I'm sure my boss will let me show you the town

7 anything would be better than the office routine.anything would be better than the office routine



Hello, can I help you? 2Hello, Sales Department. 2Good afternoon, Sales Department. 2


Yes, of course. I'll do all I can. 3We're here to help, Mr. Boardman. 3I'm afraid I don't know anything about this. 4


It really depends on how much you want to pay. 5It's a matter of how much you want to spend. 5There aren't any good hotels around here. 7




3


3


3



6

No, you're looking at around two hundred dollars. 6Perhaps, but it'd be very basic. 8




The subway takes at least an hour. 9The roads into the city are very congested. 9Staying near the airport could be very noisy. 9



6

You won't get that for less than two hundred dollars. 6





We always use a company called "See New York". 11"See New York" is a reliable tour company. 11If you like, I can show you around the city myself. 12


Atlantic City is only a few hours away.You can be in the Catskills in less than 2 hours.They're both within easy reach of New York.



13

It'd be a pleasant change from the office routine. 13


That's very kind of you.That sounds wonderful!


Words and Functions [2 exercises]

1 Put the words from the text in the corresponding categories.

The sales assistants must arrange a visit for a client. He is totally unfamiliar with the area. They have tofind him a hotel near the company. The client will also need a fax machine in order to be able to send newsto his company. The available budget, however, is less than $60 a night. Having found theaccommodation, and having sent him directions, they then have to fit some sightseeing into the visitor'shectic itinerary! Afterwards, the client will write a thank you letter to his hosts along with his order.

SubjectThe sales assistants He They The client The available budget they the client

Direct objecta visit a hotel a fax machine news the accommodation directions some sightseeinga thank you letter

Indirect objecta client him his company him his hosts

2 Put the words from the text in the corresponding categories.

An important client will soon visit our company, and I am making sure everything is in order for her arrival.I have found a hotel near the airport and have rented a car with a chauffeur to take her to and from the city,where she will spend the majority of her time. She will become acquainted with our company's product. We are hoping that she will come away with a positive impression of our work. That way, she will be able tobring back good news, and word of our company's excellence will spread. This is why I am doing my best tomake her stay a pleasant one. I have already arranged a sightseeing tour for our special guest, and amfinding out about baseball tickets. I have heard she enjoys going to listen to blues music as well.

Indicative future simplewill soon visit will spend will become will come away will be able to will spread

Present continuousam making sure are hoping am doing am finding out

Present perfecthave found have rented have already arranged have heard


Dictation [3 exercises]

1 1 I'm coming to New York for a few days next week.2 I was hoping to stay in a hotel near the airport.3 The roads are very congested around there, and it could be very noisy.4 I can find you a decent hotel within easy reach of our office.5 I'll also see about reserving a seat for you at the opera. I hope you like Tosca.

'For' - 'Since' - 'Ago' 'Few' - 'A few' - 'Many' 'Next' - 'The next' Absolute superlative'Here' - 'There' 'Within' - 'Within . . . of' The prepositions 'in' and 'at'Verbs without a continuous form

2 1 Your sales manager assured me that he'd tell you about my trip to New York.2 It must have slipped his mind. Tell me what your requirements are.3 I want a decent hotel, with a fax machine in my room and email access.4 In that case, I think we're looking at two hundred dollars a night.5 The Central Hotel should fit the bill.

'That' and dependent clauses Near certainty in the past Modal auxiliaries 'Which' - 'What'Verbs without a continuous form The prepositions 'in' and 'at''Should' and 'Ought to': probability

3 1 I'm looking for something in the city, not too far from you.2 If I were you, I'd go to the Johnson. It's probably your best bet.3 That's settled then. I'd also like to do some sightseeing while I'm there.4 If you like, I could take you around New York and show you the best places.5 That's very kind of you, but I don't want to be any trouble.

Sequence of tenses with 'if' The past subjunctive 'Here' - 'There'Verbs without a continuous form

Text Transformation [1 exercises]

1 Put the following text into the past using the expressions "must have"/"can't have."You must be looking forward to coming to New York. Our marketing director forgot about your visit. Unfortunately, he didn't write it in his day-planner. Your first priority must be reserving a good, central hotel. I'm sure you can't have a very comfortable room for fifty dollars a night. You must be thinking about all thethings you could do in the city.

You must have been looking forward to coming to New York. Our marketing director must have forgottenabout your visit. Unfortunately, he can't have written it in his day-planner. Your first priority must have beenreserving a good, central hotel. I'm sure you cannot have had a very comfortable room for fifty dollars anight. You must have been thinking about all the things you could do in the city.

Near certainty in the past




Hello, can I help you? 2Hello, Sales Department. 2Good afternoon, Sales Department. 2A day trip to Atlantic City by train.The casinos are fun.

Yippee! I love slot machines!

No, really. It would be a pleasure.The roads into the city are very congested.Perhaps, but it'd be very basic.JFK will be packed!


Yes, of course. I'll do all I can. 3We're here to help, Mr. Boardman. 3I'm afraid I don't know anything about this. 4An anthology of Basho's poetry would be wonderful. Yes, I heard you liked haiku. I'll see

what I can do.The subway takes at least an hour.You don't have to go to any trouble. No, I insist.O.K., Mr. Boardman. Bye for now."See New York" is a reliable tour company.


It really depends on how much you want to pay. 5It's a matter of how much you want to spend. 5There aren't any good hotels around here. 7Cape Cod is worth a visit.I'm sure you'd love the beaches.

That sounds interesting.

They're both within easy reach of New York.A boat trip around Manhattan.The Statue of Liberty, Ellis Island, and all the bridges!

What about the Empire StateBuilding?

There's a production of Tosca at the moment.That's certainly serious enough!Just give us a call as soon as you get in.




3


3


3

I guess you'd like us to plan some entertainment. If you could, yes.O.K., Mr. Boardman. Bye for now.O.K., Mr. Boardman. Bye now.You can be in the Catskills in less than 2 hours.Well, I wouldn't mind a couple of video games. Email me your console reference and

I'll see what I can do.



6

No, you're looking at around two hundred dollars. 6Perhaps, but it'd be very basic. 8Got it. Which terminal are you arriving at?There's a production of Tosca at the moment.That's certainly serious enough!O.K., Mr. Boardman. Bye for now.Just give us a call as soon as you get in.I guess you'd like us to plan some entertainment. If you could, yes.


I think the Johnson would be your best bet. 10If I were you, I'd go for the Marrion. 10The Central Hotel should fit the bill. 10Would you like to see a N.Y. Shakespeare Companyproduction?That shouldn't be necessary.I'm sure we can work around your schedule.

Really?

Bye. Have a safe trip.No, really. It would be a pleasure.Yes, I'm looking forward to it.



The subway takes at least an hour. 9The roads into the city are very congested. 9Staying near the airport could be very noisy. 9I guess you'd like us to plan some entertainment. If you could, yes.If you like, I can show you around the city myself.So, Mr. Yamamoto, are you still planning on coming to theStates?

Oh yes. I'm looking forward to it.

I'm afraid I don't know anything about this.O.K. Have a safe trip.



6

You won't get that for less than two hundred dollars. 6O.K., Mr. Boardman. Bye for now.Don't forget that the 4th is a national holiday.We could get you a ticket for Tosca at the Met.Bye. Have a safe trip.How about if I send you a guide to what's happening inNew York?


I think the Johnson would be your best bet. 10If I were you, I'd go for the Marrion. 10The Central Hotel should fit the bill. 10We'll see to it that your trip is a memorable one. That would be great.That shouldn't be necessary.I'm sure we can work around your schedule.

Really?

I'm afraid I don't know anything about this.O.K. Have a safe trip.So, Mr. Yamamoto, are you still planning on coming to theStates?

Oh yes. I'm looking forward to it.



We always use a company called "See New York". 11"See New York" is a reliable tour company. 11If you like, I can show you around the city myself. 12Yes, I'm looking forward to it.I'll try and make the visit as memorable as possible for you. That would be great.You don't have to go to any trouble. No, I insist.How does Shakespeare translate into Japanese? I'm not really sure.That's not a problem at all. Good, I didn't think it would be.


Atlantic City is only a few hours away.You can be in the Catskills in less than 2 hours.They're both within easy reach of New York.We could get you a ticket for Tosca at the Met.Well, it'll be nice to meet her too. She's really looking forward to the

trip.I think the Johnson would be your best bet.It must have slipped his mind.When are you coming?Don't forget that the 4th is a national holiday.



13

It'd be a pleasant change from the office routine. 13Yes, I'm looking forward to it.You don't have to go to any trouble. No, I insist.The Central Hotel should fit the bill.Well, it'll be nice to meet her too. She's really looking forward to the

trip.The subway takes at least an hour.



That's very kind of you.That sounds wonderful!Well, let's try and make it a trip to remember. That would be great.The roads into the city are very congested.I'm afraid I don't know anything about this.JFK will be packed!That shouldn't be necessary.I'm sure we can work around your schedule.

Really?

Mystery Phrase [11 exercises]

1 A place to stay, for example, a hotel, when you are traveling.accommodation

2 He forgot about it or forgot to do it.it slipped his mind

3 A booking at a hotel.reservation

4 Not far away.within easy reach

5 To be suitable.fit the bill

6 Promise.assure

7 Advise.recommend

8 Program, list of activities.schedule

9 Respectable, of average quality.decent

10 Overcrowded.congested

11 To give a tour of.show around


A Trade Fair (13 activity (ies) 01:24:30)


1 [A customer comes to Athena Cell Phones' stand at the annual IT trade fair in Frankfurt.] Welcome toAthena Cell Phones! Would you like a brochure?

Yes, can I take a catalog as well? Of course. 2Do you have this year's catalog? Of course. 2Thank you, can I have a catalog, too? Of course. 2

2 Would you like to see the new models?

Can you give me a demonstration? No problem. 3Yes, can I see a demonstration? No problem. 3May I see a demonstration of this one? No problem. 3

3 This model takes digital pictures.

You should make the screen bigger. We're working on that. 4This phone should have a larger screen. We're working on that. 4I think the screen should be clearer. We're working on that. 4

4 Are you one of our customers?

No, I own a retail store in Amsterdam. 5Actually, I own a retail store in Berlin. 5I own a chain of retail stores in Great Britain. 5

5 My name is Jessica Saidman. I represent Athena.

Robin de Boer, nice to meet you, Jessica. 6Alex Uhlmann, pleasure to meet you. 6I'm Mark Roberts, representing Polo Phones. 6

6 We should consider doing business together.

You should send me a trial shipment. 7If you send me a trial shipment, I'll consider it. 7Yes, we should consider doing business together. 7


7 We are interested in your country's market.

You should be ready for the competition. 8Great, but you should know that the competition is tough. 8There is a lot of competition in our domestic market. 8

8 That's why we need good retail connections.

Take my business card and we'll get in touch. Great. 9May I give you my business card, Ms. Saidman? Of course. 9Let me give you my business card and we'll get in touch. Great. 9

9 You should buy some samples, they're on sale!

How much is this model? Only $299. 10Is everything on sale? It's all on sale. 10I like this new model. That one's just $299. 10

10 Enjoy your stay at the trade fair!

It was nice to meet you, Ms. Saidman. It was nice to meet you, too.Goodbye.

I look forward to doing business together. Me, too. Goodbye.You'll be hearing from me soon. I hope so. Goodbye.


brochurebusiness cardcatalogchaincompetitionconnectiondemonstrationdigitalto do businessdomesticto look forward to sthmodelon saleto ownretailsample



Yes, can I take a catalog as well?Do you have this year's catalog?Thank you, can I have a catalog, too?Can you give me a demonstration?Yes, can I see a demonstration?May I see a demonstration of this one?You should make the screen bigger.This phone should have a larger screen.I think the screen should be clearer.No, I own a retail store in Amsterdam.Actually, I own a retail store in Berlin.I own a chain of retail stores in Great Britain.Robin de Boer, nice to meet you, Jessica.Alex Uhlmann, pleasure to meet you.I'm Mark Roberts, representing Polo Phones.You should send me a trial shipment.If you send me a trial shipment, I'll consider it.Yes, we should consider doing business together.You should be ready for the competition.Great, but you should know that the competition is tough.There is a lot of competition in our domestic market.Take my business card and we'll get in touch.May I give you my business card, Ms. Saidman?Let me give you my business card and we'll get in touch.How much is this model?Is everything on sale?I like this new model.It was nice to meet you, Ms. Saidman.I look forward to doing business together.You'll be hearing from me soon.


1business cardsdemonstrationstrial shipmentsretail storescell phones

2a cataloga business carda trade faira screena demonstration


3Great BritainThe United StatesGermanyJapanChina

4a screena cell phonea cataloga brochurea customer


1 'May' - 'Might'


2 'To look forward to'




Example:he (to send) he should send

they (to work) they should work

she (to buy) she should buy

I (to have) I should have

you (to start) you should start

we (to consider) we should consider

he (to make) he should make

'Should' and 'ought to': advice


Example:I should send I send

he should demonstrate he demonstrates

you should represent you represent

she should consider she considers

it should be it is

we should advertise we advertise

they should get they get



Example:(to give) me give me

(to tell) him tell him

(to take) it take it

(to enjoy) yourself enjoy yourself

(to let) her let her

(to get) them get them

(to help) us help us

The affirmative imperative



Example:(to take) my business card take my business card

(to enjoy) the trade fair enjoy the trade fair

(to give) a demonstration give a demonstration

(to consider) the proposal consider the proposal

(to take) a catalog take a catalog

(to work) on that work on that

(to make) a larger screen make a larger screen




Example:It doesn't have a large screen. It should have a large screen.

I don't look at their catalog. I should look at their catalog.

We don't get in touch with the sales rep. We should get in touch with the sales rep.

You don't see the demonstration. You should see the demonstration.



Example:It doesn't have a large screen. It should have a large screen.

He doesn't have our business card. He should have our business card.

Our companies don't do business together. Our companies should do business together.

We don't own a retail store in Berlin. We should own a retail store in Berlin.




Example:Our phones are too small. (big) They should be bigger.

That product is too expensive. (cheap) It should be cheaper.That product should be cheaper.

This meeting is too late. (early) It should be earlier.This meeting should be earlier.

His computer is too slow. (fast) It should be faster.His computer should be faster.

'Should' and 'ought to': advice Regular comparatives


Example:Our phones are too small. (big) They should be bigger.

Their employees are too young. (old) They should be older.Their employees should be older.

The office is too far. (close) It should be closer.The office should be closer.

This discount is too low. (high) It should be higher.This discount should be higher.

'Should' and 'ought to': advice Regular comparatives


Example:Can I see a demonstration? May I see a demonstration?

Can I give you my business card? May I give you my business card?

Can I take a brochure? May I take a brochure?

Can we take a lunch break? May we take a lunch break?

'May' - 'Might'



Example:Could I see a demonstration? May I see a demonstration?

Could we buy some samples? May we buy some samples?

Could I take a brochure? May I take a brochure?

Could I send you a trial shipment? May I send you a trial shipment?

'May' - 'Might'



Yes, can I take a catalog as well? Of course. 2Do you have this year's catalog? Of course. 2Thank you, can I have a catalog, too? Of course. 2


Can you give me a demonstration? No problem. 3Yes, can I see a demonstration? No problem. 3May I see a demonstration of this one? No problem. 3


You should make the screen bigger. We're working on that. 4This phone should have a larger screen. We're working on that. 4I think the screen should be clearer. We're working on that. 4


No, I own a retail store in Amsterdam. 5Actually, I own a retail store in Berlin. 5I own a chain of retail stores in Great Britain. 5



Robin de Boer, nice to meet you, Jessica. 6Alex Uhlmann, pleasure to meet you. 6I'm Mark Roberts, representing Polo Phones. 6


You should send me a trial shipment. 7If you send me a trial shipment, I'll consider it. 7Yes, we should consider doing business together. 7


You should be ready for the competition. 8Great, but you should know that the competition is tough. 8There is a lot of competition in our domestic market. 8


Take my business card and we'll get in touch. Great. 9May I give you my business card, Ms. Saidman? Of course. 9Let me give you my business card and we'll get in touch. Great. 9


How much is this model? Only $299. 10Is everything on sale? It's all on sale. 10I like this new model. That one's just $299. 10



I look forward to doing business together. Me, too. Goodbye.You'll be hearing from me soon. I hope so. Goodbye.



1 You should make this product cheaper.have take bought wood


2 Did you buy any samples? They're all on sale.to at in by

3 This company should print a new catalog.wants do needs not


4 Polo Phones is interested in the German domestic market.on at of to

5 May I see a demonstration of this model, please?Was Am Consider Be

'May' - 'Might'



to own to possessto buy to purchaseto see to watch


to think about to considerto contact to get in touch

to represent to work for




Yes, can I take a catalog as well? Of course. 2Do you have this year's catalog? Of course. 2Thank you, can I have a catalog, too? Of course. 2I own a chain of retail stores in Great Britain.If someone stole your phone, we would replace it for free.We would also give you free calling time if you boughttoday.It was nice to meet you, Ms. Saidman. It was nice to meet you, too.

Goodbye.Yes, the range of colors is infinite! That's great.


Can you give me a demonstration? No problem. 3Yes, can I see a demonstration? No problem. 3May I see a demonstration of this one? No problem. 3Can you fill out this questionnaire if you have a minute? Sure, no problem.Please fill out this survey if you have time. Sorry, but I don't have time.Great, but you should know that the competition is tough.It was nice to meet you, Ms. Saidman. It was nice to meet you, too.

Goodbye.Our warranty is valid for twelve months.


You should make the screen bigger. We're working on that. 4This phone should have a larger screen. We're working on that. 4I think the screen should be clearer. We're working on that. 4We would also give you free calling time if you boughttoday.All our phones are very user-friendly.If someone stole your phone, we would replace it for free.No, if you wanted that service, you would have to buyanother model.

Oh, right.

Please fill out this survey if you have time. Sorry, but I don't have time.



No, I own a retail store in Amsterdam. 5Actually, I own a retail store in Berlin. 5I own a chain of retail stores in Great Britain. 5It was nice to meet you, Ms. Saidman. It was nice to meet you, too.

Goodbye.No, if you wanted that service, you would have to buyanother model.

Oh, right.

Athena would give you an extra discount if you bought two. No thanks, one phone is enough.This model is on sale for $59.95. That's a great deal.All our phones are very user-friendly.


Robin de Boer, nice to meet you, Jessica. 6Alex Uhlmann, pleasure to meet you. 6I'm Mark Roberts, representing Polo Phones. 6If you bought this model, you would also receive freecalling time.Yes, can I take a catalog as well? Of course.Sure, this is our most basic cell phone.Athena's warranty is valid for one year.Thank you, can I have a catalog, too? Of course.


You should send me a trial shipment. 7If you send me a trial shipment, I'll consider it. 7Yes, we should consider doing business together. 7If someone stole your phone, we would replace it for free.Sure, this is our most basic cell phone.Our warranty is valid for twelve months.It's on sale today for only $59.95. That's a great deal.You would have to buy another model if you wanted thatfeature.

Oh, right.



You should be ready for the competition. 8Great, but you should know that the competition is tough. 8There is a lot of competition in our domestic market. 8The warranty is valid for nine months.If you have time, please fill out this survey. Sure, no problem.This model is on sale for $59.95. That's a great deal.For $59.95, you can't find a better phone. That's a great deal.Athena would give you an extra discount if you bought two. No thanks, one phone is enough.


Take my business card and we'll get in touch. Great. 9May I give you my business card, Ms. Saidman? Of course. 9Let me give you my business card and we'll get in touch. Great. 9The warranty is valid for nine months.You should make the screen bigger. We're working on that.Robin de Boer, nice to meet you, Jessica.We would replace your phone if you lost it.We would also give you free calling time if you boughttoday.


How much is this model? Only $299. 10Is everything on sale? It's all on sale. 10I like this new model. That one's just $299. 10We would replace your phone if you lost it.Athena's warranty is valid for one year.Our warranty is valid for twelve months.I'm Mark Roberts, representing Polo Phones.I own a chain of retail stores in Great Britain.




I look forward to doing business together. Me, too. Goodbye.You'll be hearing from me soon. I hope so. Goodbye.Robin de Boer, nice to meet you, Jessica.The warranty is valid for nine months.We would replace your phone if you lost it.No, I own a retail store in Amsterdam.The range of color choices is unlimited! That's great.


1 Abbreviation of 'Information Technology.'IT

2 A group of retail stores with the same name.chain

3 Synonym of 'to have a good time.'to enjoy

4 Business people exchange these when they meet.business cards

Seminar Planning (16 activity (ies) 02:33:04)


1 You are organizing a two-day seminar in Washington on industrial equipment. You have just arrived intown and you phone the Hilton Hotel to book your room. "Good morning, Hilton Hotel. May I help you?"

I would like to reserve a room. 2Do you have any rooms free? 2I would like some information. 3

2 For how many people?

One. 4Two, my wife and I. 4Two. 4


3 What sort of information would you like?

Do you have any rooms left? Yes, of course. 2I would like to reserve a room. 2Where is your hotel? 402 Sixth Avenue. 5

4 For how long?

One week. 6Five nights. 6I'm not exactly sure. 6

5 Would you like me to reserve a room for you?

Yes, my name's Smith. 2Yes, please. Under the name Smith. Okay. 2Yes, for two. 4

6 Do you have any preference?

A room with a bathroom. All the rooms have a bathroom. 7A small suite. We only have luxury suites. 7A view of the park. No problem. 7

7 Smoking or non-smoking floor?

Smoking. 8Non-smoking. Fine. 8It doesn't matter. 8

8 You take a taxi to the hotel. The driver asks you: "Where are you going?"

Hilton Hotel. It's on Sixth Avenue. 9402 Sixth Avenue. Ah, the Hilton. 9

9 You finally arrive at the hotel and walk up to the Reception Desk.

I've just reserved a room. Yes, I have your reservation. 10You have a reservation for me. I see it here. 10I booked a room this morning. Oh yes, you're Mr. Smith. 10


10 Room 405, is there anything else you'd like?

No, thank you. 12I need to organize a seminar. See Mr. Warcock in the last office on

your right.11

Who is in charge of organizing seminars? See Mr. Warcock in the last office onyour right.

11

11 You go straightaway to meet Mr. Warcock: "May I help you?"

I need to organize a seminar. 14I'm from Oxford Systems. Oh, you're here for the seminar. 14My company just called you. Oh, you're here for the seminar. 14

12 By the way, your company just called. Would you like to call them back?

Where can I find a telephone? That's all right, I'll dial it for you. 13Okay. 13Yes, it's about a seminar. See Mr. Warcock in the last office on

your right.11

13 Your company gives you the latest details concerning your seminar. "How are you getting on with theplanning?"

I've just arrived. Oh, you arrived later than expected. 11I've just started this minute. 11I'm working on it now. Better get moving! 11

14 How many participants will there be at your seminar?

10. 15About 20. 1528. 15

15 Which dates?

Thursday and Friday of next week. 16The 26th and 27th of this month. 16Starting in two weeks. 16


16 What kind of services do you want?

Only meals. 17Full service. 17Meals and coffee breaks. 17

17 Do you need any special equipment?

An overhead projector. There is one in the room. 19A TV and a video. Fine, I'll write it down. 19A blackboard. There is one in the room. 19A computer. 18

18 What kind of computer?

With a color screen, please. 19A powerful one. 19Any model will do. 19

19 How would you like to pay?

By credit card. 20By check. 20You can bill my company. We should have their address. 20

20 Is there anything else?

Yes, we need a hostess. Fine, I'll take care of that.That's all for the moment.No, thank you.


to arrangecateringconferencecustomerto discussto greethostesslaptopleadinglobbymeeting


to organizeplanningprinterto requireto reserveteam


I would like to reserve a room.Do you have any rooms free?I would like some information.One.Two, my wife and I.Two.Do you have any rooms left?I would like to reserve a room.Where is your hotel?One week.Five nights.I'm not exactly sure.Yes, my name's Smith.Yes, please. Under the name Smith.Yes, for two.A room with a bathroom.A small suite.A view of the park.Smoking.Non-smoking.It doesn't matter.Hilton Hotel.402 Sixth Avenue.I've just reserved a room.You have a reservation for me.I booked a room this morning.No, thank you.I need to organize a seminar.Who is in charge of organizing seminars?I need to organize a seminar.I'm from Oxford Systems.My company just called you.Where can I find a telephone?Okay.Yes, it's about a seminar.I've just arrived.I've just started this minute.I'm working on it now.10.About 20.28.Thursday and Friday of next week.The 26th and 27th of this month.Starting in two weeks.Only meals.Full service.Meals and coffee breaks.An overhead projector.A TV and a video.


A blackboard.A computer.With a color screen, please.A powerful one.Any model will do.By credit card.By check.You can bill my company.Yes, we need a hostess.That's all for the moment.No, thank you.


1 The perfect conditional


2 Infinitive clauses

3 'To be left' - 'To have left'




Example:you (go) you would have gone

I (do) I would have doneI'd have done

we (see) we would have seenwe'd have seen

they (like) they would have likedthey'd have like

you (reserve) you would have reservedyou'd have reserved

he (arrive) he would have arrivedhe'd have arrived

she (organize) she would have organizedshe'd have organized

The perfect conditional Auxiliaries




Example:The seminar will go well. (I want) I want the seminar to go well.

The computer will be a powerful one. (I want) I want the computer to be a powerful one.

You will welcome the delegates. (I would like) I would like you to welcome the delegates.I would like for you to welcome the delegates.

We'll wait for the latecomers. (we don't want) We don't want to wait for the latecomers.

Verb + infinitive clause Infinitive clauses



We'll send someone to help. (they asked) They asked us to send someone to help.

The delegates will be satisfied. (I expect) I expect the delegates to be satisfied.

They will learn a lot. (I want) I want them to learn a lot.

Infinitive clauses Object pronouns



Shirley will organize the seminar again next year. (the company asked)

The company asked Shirley to organize theseminar again next year.

I will take some participants to the airport. (Ioffered)

I offered to take some participants to the airport.

Carmine is going back to Milwaukee. (Carminecan't wait)

Carmine can't wait to go back to Milwaukee.

Infinitive clauses The main postpositions


4 Answer the question as in the example.

Example:Of 50 hotel rooms, we reserved 30. 20 were left.

He talked for 45 minutes of the one-hour meeting. 15 minutes were left.Fifteen minutes were left.15 were left.Fifteen were left.

They drank half of the coffee. Half was left.Half is left.Half of the coffee is left.Half of the coffee was left.

Three days of the five-day seminar have passed. 2 are left.Two are left.2 days are left.Two days are left.

'To be left' - 'To have left' Use of the passive


Example:Of 50 hotel rooms, we reserved 30. 20 were left.

All the conference rooms were needed. None were left.None of the conference rooms were left.None of the rooms were left.No conference rooms were left.No rooms were left.

Five of the six hostesses took the day off. One was left.1 was left.One of the hostesses was left.

Eighteen months of his two-year contract haveelapsed.

Six months are left.6 months are left.Six are left.6 are left.

'To be left' - 'To have left' Use of the passive



Example:Do you have coffee? (tea) I only have tea left.

Are there suites? (singles) There are only singles left.

Do they have limousines? (minivans) They only have minivans left.

Do they have non-smoking tables? (smokingtables)

They only have smoking tables left.

Use of the passive 'To be left' - 'To have left'


Example:Do you have coffee? (tea) I only have tea left.

Do they have any seats? (standby) They only have standby left.

Do you have laptops? (desktops) We only have desktops left.I only have desktops left.

Do you have cola? (root beer) I only have root beer left.We only have root beer left.

'To be left' - 'To have left'


1 Smoking is bad for your health.To row Scuba diving Parachuting Nine to five jobs

2 A bathroom is where you can take a shower.library terrace gazebo swimming pool guest room



1 What kind of services do you want?Do you need any special equipment?How would you like to pay?Do you have any other requirements?For how many people?

'Which' - 'What' Verbs without a continuous form

2 You are organizing a two-day seminar in Washington on industrial equipment.You have just arrived in town and you phone the Hilton Hotel to book your room.'Good morning, Hilton Hotel. May I help you?'

Verbs without a continuous form Use of the past participle as an adjective

3 You take a taxi to the hotel . The driver asks you: 'Where are you going?'You finally arrive at the hotel and walk up to the Reception Desk.You go straightaway to meet Mr. Warcock: 'May I help you?'

4 You take a taxi to the hotel.You arrive at the hotel.I would like to reserve a room.How would you like to pay ?You are ready to welcome your delegates.

5 By the way, your company just called.Would you like to call them back ?Do you have any rooms free ?Are you going back to New York after the seminar?I'm not sure yet .

The main postpositions 'Still' - 'Yet'


6 The seminar is at the Hemmings Hotel in Alexandria.I've been looking forward to it since last year.For months I've worked on my speech in the evenings.The last one I went to was three years ago.

The prepositions 'in' and 'at' Addresses and phone numbers 'For' - 'Since' - 'Ago''For how long' - 'Since when' Different meanings of 'since' Use of the present perfectThe use and omission of 'the'



I would like to reserve a room. 2Do you have any rooms free? 2I would like some information. 3


One. 4Two, my wife and I. 4Two. 4


Do you have any rooms left? Yes, of course. 2I would like to reserve a room. 2Where is your hotel? 402 Sixth Avenue. 5

4 For how long?

One week. 6Five nights. 6I'm not exactly sure. 6


Yes, my name's Smith. 2Yes, please. Under the name Smith. Okay. 2Yes, for two. 4



A room with a bathroom. All the rooms have a bathroom. 7A small suite. We only have luxury suites. 7A view of the park. No problem. 7


Smoking. 8Non-smoking. Fine. 8It doesn't matter. 8


Hilton Hotel. It's on Sixth Avenue. 9402 Sixth Avenue. Ah, the Hilton. 9


I've just reserved a room. Yes, I have your reservation. 10You have a reservation for me. I see it here. 10I booked a room this morning. Oh yes, you're Mr. Smith. 10



your right.11

Who is in charge of organizing seminars? See Mr. Warcock in the last office onyour right.

11


I need to organize a seminar. 14I'm from Oxford Systems. Oh, you're here for the seminar. 14My company just called you. Oh, you're here for the seminar. 14



Where can I find a telephone? That's all right, I'll dial it for you. 13Okay. 13Yes, it's about a seminar. See Mr. Warcock in the last office on

your right.11


I've just arrived. Oh, you arrived later than expected. 11I've just started this minute. 11I'm working on it now. Better get moving! 11


10. 15About 20. 1528. 15

15 Which dates?

Thursday and Friday of next week. 16The 26th and 27th of this month. 16Starting in two weeks. 16


Only meals. 17Full service. 17Meals and coffee breaks. 17


An overhead projector. There is one in the room. 19A TV and a video. Fine, I'll write it down. 19A blackboard. There is one in the room. 19A computer. 18



With a color screen, please. 19A powerful one. 19Any model will do. 19


By credit card. 20By check. 20You can bill my company. We should have their address. 20


Yes, we need a hostess. Fine, I'll take care of that.That's all for the moment.No, thank you.


1 1 My company sent me to Los Angeles.2 They wanted me to organize a seminar.3 I arrived early Monday morning.4 The seminar started that afternoon.5 Over a hundred people attended.

Nouns without singular forms

2 1 Mr. Jones got lost the last time he visited Washington DC.2 The city has winding streets all over the place.3 He confused northeast and northwest every time.4 When he wanted to drive past the White House, he couldn't.5 He never did see the Washington Monument.

Active and passive voice The use and omission of 'the' The article and geographical namesModal auxiliaries 'Ever' - 'Never' Verbs without a continuous form

3 1 We're teaching our customer reps to be pleasant.2 They should always say, 'Good morning.'3 They must give their names.4 They should always ask, 'Is there anything else?'5 They should end with, 'Thank you, have a nice day.'

'Must' - 'Have to' Modal auxiliaries


4 1 Tuesday, July 11, 20002 February 13, 19713 July 4, 17764 Thursday, October 13, 19605 Saturday, September 20, 1634

Dates


r rooms park under arrived already foreign

I with it seminar minute service bill depends

f telephone coffee Philadelphia difficult atmosphere Friday left wife

d do need started Thursday model credit delay matter

j you your yes view year York yet

l exactly left please only telephone probably

z meals reserve please is organize others salesman

n any nights name morning company screen governments

h have Hilton hostess happened help

O Smith bathroom Sixth thank month three


1 hotel rooms are not always that expensivehotel rooms are not always that expensive


2 we spent five days in the Virgin Islandswe spent five days in the Virgin Islands

The prepositions 'in' and 'at' The article and geographical names

3 I'm not sure how this machine worksI'm not sure how this machine works

4 most airlines have made their flights non-smokingmost airlines have made their flights non-smoking

Use of the past participle as an adjective Adjectives ending in -ing

5 What are the latest details on the hostage crisis?What are the latest details on the hostage crisis?

6 you must tip an American taxi driveryou must tip an American taxi driver

The impersonal structure 'Must' - 'Have to' Modal auxiliaries

7 a good hostess makes sure her guests are having funa good hostess makes sure her guests are having fun

8 computers have become an essential part of everyday lifecomputers have become an essential part of everyday life


1 Rewrite the text using the appropriate tense and mood.What company is this man representing, I (to wonder)? I think I'll wait here (to find out). However, I wouldhave preferred (to not wait). It (to seem) that this man is being congratulated for (to organize) the seminar. Ibet he was expected (to work) very hard to prepare for it. I would be interested (to know) more about thespeaker's company.

What company is this man representing, I wonder? I think I'll wait here to find out. However, I would havepreferred not to wait. It seems that this man is being congratulated for organizing the seminar. I bet he wasexpected to work very hard to prepare for it. I would be interested to know more about the speaker'scompany.

Demonstratives Infinitive clauses




I would like to reserve a room. 2Do you have any rooms free? 2I would like some information. 3Thursday and Friday of next week.I'm going to start the first session.Send somebody to help them.I'm a consultant. That's a good job.Once every three months. That can't be easy.


One. 4Two, my wife and I. 4Two. 4Are they late? They got lost.We all work very well together.Not for the moment.The 26th and 27th of this month.I've just started this minute.


Do you have any rooms left? Yes, of course. 2Where is your hotel? 402 Sixth Avenue. 5I would like to reserve a room.We all work very well together.Any model will do.Depends on the day.I'm a systems engineer.Hilton Hotel. It's on Sixth Avenue.


4 For how long?

One week. 6Five nights. 6I'm not exactly sure. 6Okay.In Philadelphia.It's not very professional.Any model will do.We'll delay a little.


Yes, my name's Smith. 2Yes, please. Under the name Smith. Okay. 2Yes, for two.An overhead projector. There is one in the room.Only meals.Have they cancelled? It seems so.I'm working on it now. Better get moving!Yes, there's a good working atmosphere.


A room with a bathroom. All the rooms have a bathroom. 7A small suite. We only have luxury suites. 7A view of the park. No problem. 7I learn quickly. You've done well!Do you have any rooms left? Yes, of course.By credit card.It's not very professional.A computer.


Smoking. 8Non-smoking. Fine. 8It doesn't matter. 8Do you have any rooms left? Yes, of course.Do you have any rooms free?Not really.A TV and a video. Fine, I'll write it down.I need to organize a seminar.



Hilton Hotel. It's on Sixth Avenue. 9402 Sixth Avenue. Ah, the Hilton. 9By credit card.You can bill my company. We should have their address.28.No, the others are already waiting.Foreign governments, the army. The army is a big market.


I've just reserved a room. Yes, I have your reservation. 10You have a reservation for me. I see it here. 10I booked a room this morning. Oh yes, you're Mr. Smith.Where is your hotel? 402 Sixth Avenue.Only meals.About 20.I'm working on it now. Better get moving!10.



your right.Who is in charge of organizing seminars? See Mr. Warcock in the last office on

your right.Thursday and Friday of next week.About 20.For a very long time. So long that you've forgotten.Two, my wife and I.Industry.


I'm from Oxford Systems. Oh, you're here for the seminar. 14I need to organize a seminar.My company just called you. Oh, you're here for the seminar.By check.I'm going to start the first session.In San Francisco.A powerful one.A computer.



Where can I find a telephone? That's all right, I'll dial it for you. 13Okay.Yes, it's about a seminar. See Mr. Warcock in the last office on

your right.Any model will do.I'm a technical salesman.Full service.One week.That's all for the moment.


I've just arrived. Oh, you arrived later than expected. 11I've just started this minute. 11I'm working on it now. Better get moving!I learn quickly. You've done well!402 Sixth Avenue. Ah, the Hilton.Meals and coffee breaks.Do you have any rooms left? Yes, of course.Yes, please. Under the name Smith. Okay.


10. 15About 20. 1528.I would like to reserve a room.We all work very well together.Have they cancelled? It seems so.By check.Five nights.

15 Which dates?

Thursday and Friday of next week. 16The 26th and 27th of this month. 16Starting in two weeks.You have a reservation for me. I see it here.I'm a technical salesman.Not for the moment.I would like some information.We all work very well together.



Only meals. 17Full service. 17Meals and coffee breaks.I'm a consultant. That's a good job.Yes, it's about a seminar. See Mr. Warcock in the last office on

your right.Hilton Hotel. It's on Sixth Avenue.We'll delay a little.For two years.


An overhead projector. There is one in the room. 19A TV and a video. Fine, I'll write it down. 19A blackboard. There is one in the room.A computer.I need to organize a seminar. See Mr. Warcock in the last office on

your right.I'm going to start the first session.Who is in charge of organizing seminars? See Mr. Warcock in the last office on

your right.I'm a technical salesman.I would like to reserve a room.


With a color screen, please. 19A powerful one. 19Any model will do.Hilton Hotel. It's on Sixth Avenue.Five nights.A view of the park. No problem.Yes, please. Under the name Smith. Okay.Yes, for two.



By credit card. 20By check. 20You can bill my company. We should have their address.A small suite. We only have luxury suites.I've just arrived. Oh, you arrived later than expected.I would like to reserve a room.Non-smoking. Fine.No, I'm going to Wisconsin. For work, I suppose.


Yes, we need a hostess. Fine, I'll take care of that.That's all for the moment.No, thank you.You have a reservation for me. I see it here.Where is your hotel? 402 Sixth Avenue.Only meals.One week.It's not difficult.


1 An establishment that provides lodging.hotel

2 Food times.meals

3 To reserve in advance.book

4 Immediately.straightaway

5 A programmable electronic device.computer

6 What you walk on.floor

7 Popular hot beverage.coffee


8 Used to show images on a screen.projector

9 Used in schools for writing with chalk.blackboard

10 Invoice.bill

11 A set of rooms in a hotel.suite

12 A place where visitors, guests, appointments and reservations are dealt with.reception desk

13 Opposite of empty.full

14 What you see; a scene.view

15 Richness and comfort.luxury

Getting Directions (13 activity (ies) 01:40:20)


1 [Mr. Shima is in New York on business. He is on the phone with Mr. O'Brien arranging where to meet forlunch.] Where are you staying, Mr. Shima?

I'm at West 77th Street and Broadway. That's a nice area. 2My hotel is at West 77th Street and Broadway. That's a nice area. 2On the corner of 77th Street and Broadway. That's a nice area. 2

2 Have you ever been to the Cactus Grill?

No, I've never been there. 3I haven't been there yet. 3I have heard of it, but I still haven't been there. 3


3 Well, let's meet there. Do you need directions?

Yes, I don't know how to get there. 4Can you tell me how to get there? 4I'm not sure how to get there. 4

4 It's on 74th Street and Park Avenue.

Is that on the other side of the park? Yes, that's right. 5Do I have to cross Central Park? Yes, that's right. 5I don't know where that is. Don't worry, it's not far. 5

5 Have you taken the subway yet?

I haven't taken the subway yet. Maybe that's too complicated then. 6I've never taken the subway. Maybe that's too complicated then. 6I still haven't taken the subway. Maybe that's too complicated then. 6

6 Do you want to take a taxi?

No, I'll walk if it's not too far. It's not too far. 7Only if it's far away. It's not too far. 7I'll walk unless it's too far. It's not too far. 7

7 Can you find Central Park?

I turn right on 77th Street and walk for three blocks. O.K., follow 77th Street into the park. 8Yes, I just turn right when I leave the hotel. O.K., follow 77th Street into the park. 8It's only three blocks away. O.K., follow 77th Street into the park. 8

8 Soon you will see a large lake in front of you; go around this lake.

Which direction do I go? Go left, it's shorter. 9Should I go left or right? Go left, it's shorter. 9Does it matter which direction I go? Go left, it's shorter. 9


9 After you go around the lake, follow signs for the Whitney Art Museum.

Have I left the park yet? Yes, you should be on 75th Street. 10O.K., have I left the park yet? Yes, you should be on 75th Street. 10Am I still in the park? No, you should be on 75th Street. 10

10 Go straight for three blocks, then turn right on Park Avenue.

Have I passed the museum yet? Yes, you have passed the museum. 11Should I still follow signs for the museum? No, you have already passed the

museum.11

I haven't passed the museum yet, have I? Yes, you have already passed themuseum.

11

11 The restaurant is on the right-hand side of the street.

On 74th Street or Park Avenue? 12Is it on the right-hand side of Park Avenue? Yes, that's right. 12It's on the right-hand side of 74th Street? No, it's actually on Park Avenue. 12

12 The address is 789 Park Avenue. The restaurant is next to a post office.

Is the post office on the left-hand side of the restaurant? No, it's on the right-hand side. 13Which side of the restaurant is the post office on? The right-hand side. 13So, I'll see the post office before the restaurant. That's correct. 13

13 O.K., so I'll see you at 12:30 at the Cactus Grill. Call me if there are any problems.

See you then.Sounds good.Great, see you there!


areablockcomplicateddirectionfarlake


left-hand sideto matteron businesspost officerestaurantright-hand sidesignstraightsubway


I'm at West 77th Street and Broadway.My hotel is at West 77th Street and Broadway.On the corner of 77th Street and Broadway.No, I've never been there.I haven't been there yet.I have heard of it, but I still haven't been there.Yes, I don't know how to get there.Can you tell me how to get there?I'm not sure how to get there.Is that on the other side of the park?Do I have to cross Central Park?I don't know where that is.I haven't taken the subway yet.I've never taken the subway.I still haven't taken the subway.No, I'll walk if it's not too far.Only if it's far away.I'll walk unless it's too far.I turn right on 77th Street and walk for three blocks.Yes, I just turn right when I leave the hotel.It's only three blocks away.Which direction do I go?Should I go left or right?Does it matter which direction I go?Have I left the park yet?O.K., have I left the park yet?Am I still in the park?Have I passed the museum yet?Should I still follow signs for the museum?I haven't passed the museum yet, have I?On 74th Street or Park Avenue?Is it on the right-hand side of Park Avenue?It's on the right-hand side of 74th Street?Is the post office on the left-hand side of the restaurant?Which side of the restaurant is the post office on?So, I'll see the post office before the restaurant.See you then.Sounds good.Great, see you there!



1 Construction of the present perfect

2 Use of the present perfect


3 'Still' - 'Yet'

4 'Yet' - 'Not yet'



1 Give the past participle of the following verbs.

Example:to be been

to leave left

to hear heard

to know known

to meet met

to take taken

to go gone

Irregular verbs



Example:I went I've gone

you took you've takenyou have taken

he was he's beenhe has been

she heard she's heardshe has heard

it gave it's givenit has given

we paid we've paidwe have paid

they met they've metthey have met

Construction of the present perfect Irregular verbs


Example:I've taken I took

he's been he was

they've left they left

we've had we had

it's heard it heard

you've given you gave

she's bought she bought

Irregular verbs



Example:(to go) around the lake go around the lake

(to turn) right turn right

(to follow) signs to the museum follow signs to the museum

(to pass) the hotel pass the hotel

(to take) a taxi take a taxi

(to turn) left turn left

(to go) straight go straight




I'm at West 77th Street and Broadway. That's a nice area. 2My hotel is at West 77th Street and Broadway. That's a nice area. 2On the corner of 77th Street and Broadway. That's a nice area. 2


No, I've never been there. 3I haven't been there yet. 3I have heard of it, but I still haven't been there. 3


Yes, I don't know how to get there. 4Can you tell me how to get there? 4I'm not sure how to get there. 4


Is that on the other side of the park? Yes, that's right. 5Do I have to cross Central Park? Yes, that's right. 5I don't know where that is. Don't worry, it's not far. 5



I haven't taken the subway yet. Maybe that's too complicated then. 6I've never taken the subway. Maybe that's too complicated then. 6I still haven't taken the subway. Maybe that's too complicated then. 6


No, I'll walk if it's not too far. It's not too far. 7Only if it's far away. It's not too far. 7I'll walk unless it's too far. It's not too far. 7


I turn right on 77th Street and walk for three blocks. O.K., follow 77th Street into the park. 8Yes, I just turn right when I leave the hotel. O.K., follow 77th Street into the park. 8It's only three blocks away. O.K., follow 77th Street into the park. 8


Which direction do I go? Go left, it's shorter. 9Should I go left or right? Go left, it's shorter. 9Does it matter which direction I go? Go left, it's shorter. 9


Have I left the park yet? Yes, you should be on 75th Street. 10O.K., have I left the park yet? Yes, you should be on 75th Street. 10Am I still in the park? No, you should be on 75th Street. 10




museum.11


11


On 74th Street or Park Avenue? 12Is it on the right-hand side of Park Avenue? Yes, that's right. 12It's on the right-hand side of 74th Street? No, it's actually on Park Avenue. 12


Is the post office on the left-hand side of the restaurant? No, it's on the right-hand side. 13Which side of the restaurant is the post office on? The right-hand side. 13So, I'll see the post office before the restaurant. That's correct. 13


See you then.Sounds good.Great, see you there!


1Central Parkthe subwaythe White Housethe Brooklyn BridgeHollywood


2the subwaya taxia planea busa car

3a taxithe subwayan airplanea busa bicycle

4a lakea museuma deserta citya restaurant


1 I have been to the Cactus Grill on Park Avenue.was am is to be

Construction of the present perfect Use of the present perfect

2 Have you taken the subway yet?still been left ago

'Yet' - 'Not yet'

3 I still haven't taken a taxi in New York.yet ago was been

'Still' - 'Yet'



1 Match the words from the dialogue with the related words on the right.

street avenuecoffeeshop restaurant

taxi subway



Example:I (to be) to the Cactus Grill. I have been to the Cactus Grill.

You (to hear) of the Whitney Art Museum. You have heard of the Whitney Art Museum.You've heard of the Whitney Art Museum.

They (to take) a taxi to the airport. They have taken a taxi to the airport.They've taken a taxi to the airport.

We (to leave) the restaurant. We have left the restaurant.We've left the restaurant.

Construction of the present perfect Use of the present perfect Irregular verbs


Example:They (to take) a taxi to the airport. They have taken a taxi to the airport.

She (to meet) me at the Cactus Grill before. She has met me at the Cactus Grill before.She's met me at the Cactus Grill before.

I (to know) Mark for a long time. I have known Mark for a long time.I've known Mark for a long time.

He (to be) to the U.S. many times. He has been to the U.S. many times.He's been to the U.S. many times.




Example:I (to know) Mark for a long time. I have known Mark for a long time.

We (to meet) at a trade fair before. We have met at a trade fair before.We've met at a trade fair before.

She (to be) to Central Park. She has been to Central Park.She's been to Central Park.

I (to take) the subway. I have taken the subway.I've taken the subway.



Example:I took the subway yesterday. I have taken the subway.

He passed the museum last week. He has passed the museum.He's passed the museum.

She went to the movies yesterday. She has gone to the movies.She's gone to the movies.

They left the hotel five minutes ago. They have left the hotel.They've left the hotel.



Example:She went to the movies yesterday. She has gone to the movies.

We took a taxi to the restaurant last Thursday. We have taken a taxi to the restaurant.We've taken a taxi to the restaurant.

I heard the news this morning. I have heard the news.I've heard the news.

I met her last week. I have met her.I've met her.




Example:We took a taxi to the restaurant last Thursday. We've taken a taxi to the restaurant.

They left the hotel last night. They've left the hotel.They have left the hotel.

He passed the lake one hour ago. He's passed the lake.He has passed the lake.

I gave him the information yesterday. I've given him the information.I have given him the information.



Example:I've taken the subway. Have you taken the subway?

You've been to New York. Have you been to New York?

She's crossed Central Park. Has she crossed Central Park?

Mr. Shima has been to the U.S. Has Mr. Shima been to the U.S.?



Example:I've taken the subway. Have you taken the subway?

We've passed the signs for the museum. Have we passed the signs for the museum?

They've left the restaurant. Have they left the restaurant?

She's turned left. Has she turned left?




Example:Have you taken the subway yet? (still) No, I still haven't taken the subway.

Have you been to Chicago yet? (still) No, I still haven't been to Chicago.No, I still have not been to Chicago.

Have they passed the museum yet? (still) No, they still haven't passed the museum.No, they still have not passed the museum.

Has he crossed Central Park yet? (still) No, he still hasn't crossed Central Park.No, he still has not crossed Central Park.

'Still' - 'Yet' Use of the present perfect


Example:Have you taken the subway yet? (yet) No, I haven't taken the subway yet.

Have they left the restaurant yet? (yet) No, they haven't left the restaurant yet.No, they have not left the restaurant yet.

Has she met him yet? (yet) No, she hasn't met him yet.No, she has not met him yet.

Has he gone to the hotel yet? (yet) No, he hasn't gone to the hotel yet.No, he has not gone to the hotel yet.

'Still' - 'Yet' 'Yet' - 'Not yet'



I'm at West 77th Street and Broadway. That's a nice area. 2My hotel is at West 77th Street and Broadway. That's a nice area. 2On the corner of 77th Street and Broadway. That's a nice area. 2O.K., have I left the park yet? Yes, you should be on 75th Street.I'm on the four o'clock flight to Frankfurt.I still haven't taken the subway. Maybe that's too complicated then.O.K., but the airline has to pay the extra cost. It wasn't our mistake.Could I have a window seat, please? Of course, sir.



No, I've never been there. 3I haven't been there yet. 3I have heard of it, but I still haven't been there. 3Is the post office on the left-hand side of the restaurant? No, it's on the right-hand side.There are two suitcases to check in.This one's not mine, it's his.Are you sure? I'm sure.It should say, 'business class.' I'm afraid not.


Yes, I don't know how to get there. 4Can you tell me how to get there? 4I'm not sure how to get there. 4What time will I arrive?How long is the flight? It's 7 hours and 30 minutes.I thought I had a business-class ticket. I'm afraid you don't, sir.What time does boarding begin?I must have a window seat in business class. No problem, sir.


Is that on the other side of the park? Yes, that's right. 5Do I have to cross Central Park? Yes, that's right. 5I don't know where that is. Don't worry, it's not far. 5Yes, I must have a seat in business class. No problem, sir.Could I have a window seat, please? Of course, sir.Oh yes, that's mine, thanks. Have a good flight, sir.Yes, that's mine, I forgot it. Have a good flight, sir.But I must have a business-class seat.



I haven't taken the subway yet. Maybe that's too complicated then. 6I've never taken the subway. Maybe that's too complicated then. 6I still haven't taken the subway. Maybe that's too complicated then. 6Fine, and when does boarding begin?Yes, that's mine, I forgot it. Have a good flight, sir.O.K., which gate do I leave from?What time does boarding begin?Could I have a window seat, please? Of course, sir.


No, I'll walk if it's not too far. It's not too far. 7Only if it's far away. It's not too far. 7I'll walk unless it's too far. It's not too far. 7I'm sure it's mine.What time does boarding begin?Could I have a window seat, please? Of course, sir.No, I thought I had a business-class ticket. I'm afraid you don't, sir.O.K., which gate do I leave from?


I turn right on 77th Street and walk for three blocks. O.K., follow 77th Street into the park. 8Yes, I just turn right when I leave the hotel. O.K., follow 77th Street into the park. 8It's only three blocks away. O.K., follow 77th Street into the park. 8I'm on the four o'clock flight to Frankfurt.I'm sure it's mine.That's very kind of you. Final call for all passengers for flight

918 to Frankfurt.It's a round-trip ticket.No, I just have my carry-on bags.



Which direction do I go? Go left, it's shorter. 9Should I go left or right? Go left, it's shorter. 9Does it matter which direction I go? Go left, it's shorter. 9O.K., but the airline has to pay the extra cost. It wasn't our mistake.No, I thought I had a business-class ticket. I'm afraid you don't, sir.No, those suitcases are hers.It's a round-trip ticket.My ticket is for the four o'clock flight to Frankfurt.


Have I left the park yet? Yes, you should be on 75th Street. 10O.K., have I left the park yet? Yes, you should be on 75th Street. 10Am I still in the park? No, you should be on 75th Street. 10Fine, and when does boarding begin?Yes, I must have a seat in business class. No problem, sir.It should say, 'business class.' I'm afraid not.I'm flying round trip.I'm on the four o'clock flight to Frankfurt.



museum.11


11

It should say, 'business class.' I'm afraid not.No, I'll walk if it's not too far. It's not too far.I'd like to check in two bags, please.No, that isn't mine. Have a good flight, sir.No, I thought I had a business-class ticket. I'm afraid you don't, sir.



On 74th Street or Park Avenue? 12Is it on the right-hand side of Park Avenue? Yes, that's right. 12It's on the right-hand side of 74th Street? No, it's actually on Park Avenue. 12I'd like to check in two bags, please.No, I just have my carry-on bags.Yes, it's mine.A window seat, please.The ticket's mine.


Is the post office on the left-hand side of the restaurant? No, it's on the right-hand side. 13Which side of the restaurant is the post office on? The right-hand side. 13So, I'll see the post office before the restaurant. That's correct. 13Only if it's far away. It's not too far.The four o'clock flight to Frankfurt, please.No, I'll walk if it's not too far. It's not too far.Oh yes, that's mine, thanks. Have a good flight, sir.No, those suitcases are hers.


See you then.Sounds good.Great, see you there!The four o'clock flight to Frankfurt, please.Are there any stopovers? No, this is a direct flight.This one's not mine, it's his.There are two suitcases to check in.Is that in business class? No, it isn't.


1 A place where people eat.restaurant

2 A place where you can send letters.post office


Delegates (18 activity (ies) 02:03:04)


1 It is now the first day of the seminar. You are ready to welcome your delegates. You learn you're missinga group of six.

What happened? They got lost. 4Are they late? They got lost. 3Have they cancelled? It seems so. 2

2 What shall we do about them?

We still have to bill them. 5It's not very professional. 5They should have let us know. 5

3 Do we wait for them?

No, the others are already waiting. 5I'm going to start the first session. 5We'll delay a little. 5


Send somebody to help them. 5We'll wait for them. 5Give them directions. 5

5 The seminar begins and everybody is very satisfied. At the end of the day, you're having a drink at thebar with some delegates who are staying in the same hotel. They ask you about your company: "Whereis your company based?"

In New York. 6In Philadelphia. 6In San Francisco. 6


6 Who do you do business with?

Banks and insurance companies. 7Foreign governments, the army. The army is a big market. 7Industry. 7

7 How often do you organize this sort of seminar?

Once every three months. That can't be easy. 8Twice a year. 8It depends. 8

8 What do you do?

I'm a consultant. That's a good job. 9I'm a systems engineer. 9I'm a technical salesman. 9

9 How long have you been with this company?

For two years. 13For three months. Ah, you're new. 10For a very long time. So long that you've forgotten. 13

10 And you've already had the time to organize seminars?

I did that for my last company. You're a professional. 11I learn quickly. You've done well! 11It's not difficult. 11

11 Are you happy at your company?

Yes, there's a good working atmosphere. 13We all work very well together. 13Depends on the day. 12Not really. 12


12 Why not join our company then!

I am under contract. Contact us before you renew it. 13Not for the moment. 13That would depend on the terms. I'm sure they will interest you. 13

13 Are you going back to New York after the seminar?

Yes, probably. Why don't you stay and visitWashington?

No, I'm going to Wisconsin. For work, I suppose.I'm not sure yet.


to be on scheduleCEO (Chief Executive Officer)companyconsultantdelegateexpertlatecomermanagerparticipantto postponeprofessionalrepresentativeseminarspeakerspeechsuccessfulworkshop


What happened?Are they late?Have they cancelled?We still have to bill them.It's not very professional.They should have let us know.No, the others are already waiting.I'm going to start the first session.We'll delay a little.Send somebody to help them.We'll wait for them.Give them directions.In New York.In Philadelphia.In San Francisco.Banks and insurance companies.Foreign governments, the army.


Industry.Once every three months.Twice a year.It depends.I'm a consultant.I'm a systems engineer.I'm a technical salesman.For two years.For three months.For a very long time.I did that for my last company.I learn quickly.It's not difficult.Yes, there's a good working atmosphere.We all work very well together.Depends on the day.Not really.I am under contract.Not for the moment.That would depend on the terms.Yes, probably.No, I'm going to Wisconsin.I'm not sure yet.


1 Perfect conditional using 'should'

2 'How' + adjective or adverb




Example:you (go) you would have gone

Sheila (call) Sheila would have called

Morris and Larry (find) Morris and Larry would have found

Mr. Head (dial) Mr. Head would have dialed

Samuel (want) Samuel would have wanted

he (write) he would have writtenhe'd have written

I (answer) I would have answeredI'd have answered




welcome greetorganize arrange

write notego back return

need require


1a delegatea waitera tour guidea pilota news readeran actor


2a banka workshopa stock marketan outleta surgerya charity

3an armya football teama rock groupan orchestraa cabin crewan office


1 The seminar begins and everybody is very satisfied.At the end of the day you join some participants at the bar who are staying in the same hotel.They ask you some questions about your company.'Where is your company based?'

'Everybody' - 'Nobody' 'Everybody' - 'Somebody' - 'Nobody'

2 It is now the first day of the seminar.You are ready to welcome your participants.You learn you're missing a group of six .They got lost .

3 The seminar begins and everybody is very enthusiastic.At the end of the day , you're having a drink at the bar with some participants who are staying in the same hotel .You are discussing the events of the day.They congratulate you on your work.


Q information sure professional should session directions insurance


v five Avenue overhead video very give


1 Get lost, I don't want to see you ever againGet lost, I don't want to see you ever again

'Ever' - 'Never'

2 hire a professional if you want the work done properly.hire a professional if you want the work done properly.

3 We need directions to get to your placeWe need directions to get to your place

4 a good working atmosphere is essential for production.a good working atmosphere is essential for production.

Adjectives ending in -ing

5 James Bond was under contract to the British IntelligenceJames Bond was under contract to the British Intelligence

6 the seminar was boring; I didn't learn anythingthe seminar was boring; I didn't learn anything

Adjectives ending in -ing




Example:The seminar began at ten. (nine) It should have begun at nine.

The room was a single. (double) It should have been a double.The room should have been a double.It should've been a double.The room should've been a double.

The receptionist was talking on the phone. (attending to the guests)

He should have been attending to the guests.She should have been attending to the guests.The receptionist should have been attending to theguests.He should've been attending to the guests.She should've been attending to the guests.The receptionist should've been attending to theguests.

We ate lunch at the hotel. (to go to a restaurant) We should have gone to a restaurant.You should have gone to a restaurant.We should've gone to a restaurant.You should've gone to a restaurant.

'Should' and 'ought to': advice Perfect conditional using 'should' Modal auxiliariesAuxiliaries Use of the past participle as an adjective



They reserved a small conference room. (a bigone)

They should have reserved a big one.They should've reserved a big one.

The taxi driver drove dangerously. (morecautiously)

He should have driven more cautiously.She should have driven more cautiously.The taxi driver should have driven more cautiously.He should've driven more cautiously.She should've driven more cautiously.The taxi driver should've driven more cautiously.

Fifty participants attended. (seventy-five) Seventy-five participants should have attended.Seventy-five participants should've attended.

'Should' and 'ought to': advice Perfect conditional using 'should' Modal auxiliariesAuxiliaries




They'll call the office after lunch. (by now) They should have called the office by now.They should've called the office by now.

The planning was difficult. (easier) It should have been easier.The planning should have been easier.It should've been easier.The planning should've been easier.

The coffee break lasted five minutes. (fifteenminutes)

It should have lasted fifteen minutes.The coffee break should have lasted fifteenminutes.It should've lasted fifteen minutes.The coffee break should've lasted fifteen minutes.

'Should' and 'ought to': advice Perfect conditional using 'should' Modal auxiliaries

4 Form a question based on the final part of the sentence.

Example:The keynote speaker's plane was late. How late was it?

This seminar is very long. How long is it?

The last speech was boring. How boring was it?

The hotel room is huge! How huge is it?

Interrogative words 'How' + adjective or adverb Contraction of 'to be'



The hotel lobby is very smoky. How smoky is it?

The traffic was bad. How bad was it?

Lunch was expensive. How expensive was it?





The room was crowded! How crowded was it?

After all that networking, I'm tired! How tired are you?

The trip home is long. How long is it?




What happened? They got lost. 4Are they late? They got lost. 3Have they cancelled? It seems so. 2


We still have to bill them. 5It's not very professional. 5They should have let us know. 5


No, the others are already waiting. 5I'm going to start the first session. 5We'll delay a little. 5


Send somebody to help them. 5We'll wait for them. 5Give them directions. 5



In New York. 6In Philadelphia. 6In San Francisco. 6


Banks and insurance companies. 7Foreign governments, the army. The army is a big market. 7Industry. 7


Once every three months. That can't be easy. 8Twice a year. 8It depends. 8

8 What do you do?

I'm a consultant. That's a good job. 9I'm a systems engineer. 9I'm a technical salesman. 9


For two years. 13For three months. Ah, you're new. 10For a very long time. So long that you've forgotten. 13


I did that for my last company. You're a professional. 11I learn quickly. You've done well! 11It's not difficult. 11



Yes, there's a good working atmosphere. 13We all work very well together. 13Depends on the day. 12Not really. 12


I am under contract. Contact us before you renew it. 13Not for the moment. 13That would depend on the terms. I'm sure they will interest you. 13



No, I'm going to Wisconsin. For work, I suppose.I'm not sure yet.


1 1 Mr. and Mrs. Smith took their first vacation in five years.2 They decided to go to New York, the Big Apple.3 They reserved a luxury suite in Manhattan.4 They had a fabulous view of Central Park.5 They did a lot of sightseeing and took the subway everywhere.

Addresses and phone numbers The prepositions 'in' and 'at' 'To be' and 'to have': preteriteThe article and geographical names

2 1 Some people in my office are always asking questions.2 How long have you been here?3 Who does your husband do business with?4 When was the last time you had a raise?5 How much did you pay for your new car?

The impersonal structure The prepositions 'in' and 'at' Use of the present perfect'How' + adjective or adverb Auxiliaries 'To be' and 'to have': preterite



1 Put the following text into the conditional perfect.I would like to find out about this man's company. We would be interested to know who they do businesswith. Wouldn't it be a good idea to organize a seminar every three months? I would prefer to attend seminarsin New York. We would have the chance to make more contacts. It would be very useful, wouldn't it?

I would have liked to have found out about this man's company. We would have been interested to know whothey do business with. Wouldn't it have been a good idea to organize a seminar every three months? I wouldhave preferred to have attended seminars in New York. We would have had the chance to make morecontacts. It would have been very useful, wouldn't it?




What happened? They got lost. 4Are they late? They got lost. 3Have they cancelled? It seems so.Not for the moment.For three months. Ah, you're new.Not really.Starting in two weeks.I've just reserved a room. Yes, I have your reservation.


We still have to bill them. 5It's not very professional.They should have let us know.Yes, for two.One.A TV and a video. Fine, I'll write it down.I would like to reserve a room.Smoking.



No, the others are already waiting. 5I'm going to start the first session.We'll delay a little.That would depend on the terms. I'm sure they will interest you.No, I'm going to Wisconsin. For work, I suppose.I'm a consultant. That's a good job.It's not difficult.One week.


Send somebody to help them. 5We'll wait for them. 5Give them directions.402 Sixth Avenue. Ah, the Hilton.10.Depends on the day.Twice a year.Yes, there's a good working atmosphere.


In New York. 6In Philadelphia. 6In San Francisco.That's all for the moment.We all work very well together.A room with a bathroom. All the rooms have a bathroom.I learn quickly. You've done well!You can bill my company. We should have their address.



Banks and insurance companies. 7Foreign governments, the army. The army is a big market. 7Industry.I would like some information.Yes, it's about a seminar. See Mr. Warcock in the last office on

your right.By check.Who is in charge of organizing seminars? See Mr. Warcock in the last office on

your right.Meals and coffee breaks.


Once every three months. That can't be easy. 8Twice a year. 8It depends.Okay.Send somebody to help them.The 26th and 27th of this month.Only meals.A small suite. We only have luxury suites.

8 What do you do?

I'm a consultant. That's a good job. 9I'm a systems engineer. 9I'm a technical salesman.402 Sixth Avenue. Ah, the Hilton.With a color screen, please.Hilton Hotel. It's on Sixth Avenue.I'm not sure yet.Yes, we need a hostess. Fine, I'll take care of that.


For two years. 13For three months. Ah, you're new. 10For a very long time. So long that you've forgotten.Banks and insurance companies.Yes, my name's Smith.I would like to reserve a room.One.Send somebody to help them.



I did that for my last company. You're a professional. 11I learn quickly. You've done well! 11It's not difficult.Are they late? They got lost.Do you have any rooms free?By check.I've just reserved a room. Yes, I have your reservation.I would like some information.


Yes, there's a good working atmosphere. 13We all work very well together.Depends on the day.Not really.A view of the park. No problem.Yes, we need a hostess. Fine, I'll take care of that.Where can I find a telephone? That's all right, I'll dial it for you.Send somebody to help them.By credit card.


I am under contract. Contact us before you renew it. 13Not for the moment. 13That would depend on the terms. I'm sure they will interest you.Foreign governments, the army. The army is a big market.I need to organize a seminar.We'll delay a little.I booked a room this morning. Oh yes, you're Mr. Smith.By check.



No, I'm going to Wisconsin. For work, I suppose.I'm not sure yet.A blackboard. There is one in the room.Yes, my name's Smith.Full service.What happened? They got lost.Smoking.



1 A technical profession.systems engineer

2 Change to a later time.postpone

3 Protection against damage, accidents, etc.insurance

4 A financial institution.bank

5 Call off indefinitely.cancel

Video and Questions [1 exercises]

What time is it? Almost seven o’clock. Already! Quick, you’ve got to get ready and go to work.That’s right, the hardest thing every morning is getting out of bed. Five minutes under the shower, a largecup of coffee and you’ll have a clear head. Now you’re ready to attack the day.You begin by facing the traffic and the traffic jams. The fear of arriving late makes you forget to close thewindows and lock the car door.You’re one of those stressed people who only think about their work! Don’t rely on your watch, it’s fast!

And did you do your best before going home yesterday, so as not to have too many urgent tasks at thebeginning of the morning? Apparently yes, you can therefore start the day slowly!And now the telephone starts to ring. Phew, it’s just one of your friends who’s asking you to go to the moviestonight. Usually, when the phone rings, it’s a colleague with a lot of questions to ask.This morning, someone came by your office and left documents you have to reread before the meeting. Itseems that every task in this company is urgent!In the offices next door, they’re just as busy. Obviously, you’re dealing with a professional call and not withan invitation to go to the movies.On the telephone, you agree with your various colleagues on the point of view that is to be defended at thenext meeting.This is very important because, if there is no unity among the staff, your superior will ask you to start thework all over again.There you go, another file to deal with! As if you didn’t have enough to do already. . . By the looks of it, youwon’t be going to the movies tomorrow either. . .You were concentrating so hard on your work that you didn’t see the time go by, nor the time of the meetingget closer.You still had to reread your argumentation and make a few photocopies before going to the conference roomwhere the whole team is waiting for you.Your superior is very satisfied, your work is impeccable, as usual. He congratulates you. It was well worthgetting up early this morning.Uh, let’s just hope that your car hasn’t been stolen!


1 What time is it?

Almost seven o'clockSeventeen o'clockAlmost seven thirtyTime to go to bedTime to do your homework

2 According to the video, when will you be ready to attack the day?

When you've had five minutes under the showerWhen you've had a large cup of coffeeWhen the army comes to townWhen the circus comes to townOnce you're in a good moodWhen the wind cries Mary

3 Why did you forget to close the windows and lock the car door?

Because you're afraid of arriving lateBecause you met a friendBecause you live in a safe neighborhood nowBecause you're afraid of spidersBecause you're not afraid of anything

4 What's wrong with stressed people?

They only think about their work.They do take time to relax.They only think about going on vacation.They don't take time to smell the roses.

5 Why does the person hesitate to answer the phone?

Because it's usually a colleague with a lot of questions to askBecause it might be a crank callerBecause it's usually a colleague that wants to go for a drinkBecause it's a bad time

6 What is true of the company?

Every task is urgent.The colleagues aren't nice.Every task is overwhelmingly difficult.There is no problem, everything is perfect!


7 On the telephone, what do you and your colleagues agree on?

The point of view to be defended at the next meetingThe restaurant you will go to tonightThe terms of a contractA new projectAn invitation to go to the bullfight

8 Why would a superior ask the workers to start a task again?

Because there is no unity among the staffBecause there is no coherence in the documentBecause he is in a bad moodBecause he doesn't like the staff

9 What did you have to do before the meeting?

Reread the argumentation.Make a few copies.Get a haircut.Write the argumentation.Learn the argumentation by heart.

10 Why is your superior very satisfied?

Your work is impeccable.It was worth getting up this morning.You invited him to the movies.Your car has been stolen.You kept the whole team waiting.

Presenting your Firm (11 activity (ies) 01:12:50)


1 [You want to reserve a stand at a trade fair. The organizer asks you some questions about yourcompany.] How many employees work for Athena?

Athena has more than 7,000 employees. 2There are about 10,000 employees. 2We employ more than 5,000 people. 2

2 Is Athena a multinational company?

Yes, we have offices in fifteen countries. 3We distribute our products globally. 3Athena is a multinational company. 3


3 Where are the company headquarters?

We built new headquarters in New York. I like New York. 4Athena built its headquarters in San Francisco. San Francisco is a great city. 4The company built new headquarters in Washington, D.C. D.C. is a good place to work. 4

4 Were you always the market leader?

We became the market leader in 2000. 5The company became the market leader in 1998. 5Athena became the market leader in 2001. 5

5 The telecommunications market is very competitive.

Competition taught us to take risks. 6The competition taught us to be creative. 6Our competitors taught us to be creative. 6

6 Do you do your own distribution?

We often work with local distributors. 7Athena works with local distribution companies. 7No, local distributors do it for us. 7

7 Did you merge with any competitors?

We merged with a European distributor last year. That's interesting. 8Athena bought a French company in 2001. That's interesting. 8Yes, we bought a Dutch company in 1997. That's interesting. 8

8 Do you make a large profit overseas?

Our sales rose by 15% in Asia last year. 9Sales rose by 10% in Europe last year. 9We made a $200,000 profit overseas last year. 9


9 What are your objectives this year?

We would like to expand our market. 10Our objective is to become a global brand name. 10Athena's objective is to increase global sales. 10

10 What is Athena's mission statement?

To increase communication around the world. Thank you, sir.Our mission is to increase communication. Thank you, sir.We want to increase global communication. Thank you, sir.


competitorcreativedistributiondistributorheadquartersto increasemarket leaderto mergemissionmultinationalprofitriskstatementto teachtelecommunicationstrade fair


Athena has more than 7,000 employees.There are about 10,000 employees.We employ more than 5,000 people.Yes, we have offices in fifteen countries.We distribute our products globally.Athena is a multinational company.We built new headquarters in New York.Athena built its headquarters in San Francisco.The company built new headquarters in Washington, D.C.We became the market leader in 2000.The company became the market leader in 1998.Athena became the market leader in 2001.Competition taught us to take risks.The competition taught us to be creative.Our competitors taught us to be creative.We often work with local distributors.Athena works with local distribution companies.No, local distributors do it for us.We merged with a European distributor last year.


Athena bought a French company in 2001.Yes, we bought a Dutch company in 1997.Our sales rose by 15% in Asia last year.Sales rose by 10% in Europe last year.We made a $200,000 profit overseas last year.We would like to expand our market.Our objective is to become a global brand name.Athena's objective is to increase global sales.To increase communication around the world.Our mission is to increase communication.We want to increase global communication.


1 Questions without interrogative words

2 Interrogative words



1 Give the preterite of the following verbs.

Example:to build built

to become became

to teach taught

to buy bought

to rise rose

to make made

to have had

Irregular verbs 'To be' and 'to have': preterite



Example:were to be

built to build

taught to teach

became to become

bought to buy

rose to rise

made to make

Irregular verbs


Example:we are we were

I become I became

you teach you taught

he buys he bought

she rises she rose

it makes it made

they build they built

Irregular verbs


Example:I was I am

they rose they rise

we built we build

it bought it buys

she became she becomes

he taught he teaches

you made you make

Irregular verbs



Example:our sales rise our sales rose

their competitors teach their competitors taught

the market leader is the market leader was

a Dutch company buys a Dutch company bought

the company builds the company built

the employees become the employees became

the local distributors make the local distributors made

Irregular verbs 'To be' and 'to have': preterite


Example:Athena employs Athena employed

Athena distributes Athena distributed

the market expands the market expanded

the competitors merge the competitors merged

the distributor buys the distributor bought

the market leader becomes the market leader became

the sales rise the sales rose

Construction of the preterite Irregular verbs



Athena has more than 7,000 employees. 2There are about 10,000 employees. 2We employ more than 5,000 people. 2


Yes, we have offices in fifteen countries. 3We distribute our products globally. 3Athena is a multinational company. 3



We built new headquarters in New York. I like New York. 4Athena built its headquarters in San Francisco. San Francisco is a great city. 4The company built new headquarters in Washington, D.C. D.C. is a good place to work. 4


We became the market leader in 2000. 5The company became the market leader in 1998. 5Athena became the market leader in 2001. 5


Competition taught us to take risks. 6The competition taught us to be creative. 6Our competitors taught us to be creative. 6


We often work with local distributors. 7Athena works with local distribution companies. 7No, local distributors do it for us. 7


We merged with a European distributor last year. That's interesting. 8Athena bought a French company in 2001. That's interesting. 8Yes, we bought a Dutch company in 1997. That's interesting. 8


Our sales rose by 15% in Asia last year. 9Sales rose by 10% in Europe last year. 9We made a $200,000 profit overseas last year. 9



We would like to expand our market. 10Our objective is to become a global brand name. 10Athena's objective is to increase global sales. 10


To increase communication around the world. Thank you, sir.Our mission is to increase communication. Thank you, sir.We want to increase global communication. Thank you, sir.



Example:We (to build) new headquarters in New York. We built new headquarters in New York.

The company (to become) the market leader in1998.

The company became the market leader in 1998.

Our competitors (to teach) us to be creative. Our competitors taught us to be creative.

We (to buy) a European distributor last year. We bought a European distributor last year.

Irregular verbs Use of the preterite


Example:We (to become) the market leader in 2000. We became the market leader in 2000.

Athena (to build) its headquarters in San Francisco. Athena built its headquarters in San Francisco.

Our sales (to rise) by 15% in Asia last year. Our sales rose by 15% in Asia last year.

(To be) you always the market leader? Were you always the market leader?

Use of the preterite Irregular verbs Past interrogatives



Example:You make a large profit overseas. Do you make a large profit overseas?

They do their own distribution. Do they do their own distribution?

Athena distributes its products globally. Does Athena distribute its products globally?

The market leader has offices in Europe. Does the market leader have offices in Europe?

Questions without interrogative words


Example:You merged with a competitor. Did you merge with a competitor?

We bought a Dutch company last year. Did we buy a Dutch company last year?

Sales rose by 10% in Europe last year. Did sales rise by 10% in Europe last year?

Athena became the market leader in 2001. Did Athena become the market leader in 2001?

Past interrogatives



The competition taught you to take risks. Did the competition teach you to take risks?

He often worked with local distributors. Did he often work with local distributors?

They distributed their products globally. Did they distribute their products globally?

Past interrogatives Adverbs of time



Example:Athena is a multinational company. Is Athena a multinational company?

They are the market leaders. Are they the market leaders?

The telecommunications market is verycompetitive.

Is the telecommunications market verycompetitive?

The company's mission is to increasecommunication.

Is the company's mission to increasecommunication?

Questions without interrogative words


Example:You were always the market leader. Were you always the market leader?

The headquarters were in Washington, D.C. Were the headquarters in Washington, D.C.?

The overseas profit was large in Europe last year. Was the overseas profit large in Europe last year?

The objective was to become a global brand name. Was the objective to become a global brandname?

Past interrogatives



Athena was a multinational company. Was Athena a multinational company?

The telecommunications market was verycompetitive.

Was the telecommunications market verycompetitive?

Our mission was to increase communication. Was our mission to increase communication?

Past interrogatives




Athena's objective was to increase global sales. Was Athena's objective to increase global sales?

The company employed more than 5,000 people. Did the company employ more than 5,000 people?

Your company was very competitive. Was your company very competitive?

Past interrogatives



You built new headquarters in New York. Did you build new headquarters in New York?

The headquarters were in San Francisco. Were the headquarters in San Francisco?

Athena increased its global sales last year. Did Athena increase its global sales last year?

Past interrogatives


Example:The company headquarters are in San Francisco.(where)

Where are the company headquarters?

Their mission statement is to increasecommunication. (what)

What is their mission statement?

Our objective is to expand our market. (what) What is our objective?

Its offices are in Asia. (where) Where are its offices?

Interrogative words



Example:The company headquarters were in SanFrancisco. (where)

Where were the company headquarters?

The distribution company was in Europe. (where) Where was the distribution company?

The objectives were to increase sales and becomea global brand name. (what)

What were the objectives?

Athena's mission statement was to increase globalcommunication. (what)

What was Athena's mission statement?

Interrogative words Past interrogatives


1San FranciscoWashington, D.C.New YorkParisLondon

2Washington, D.C.New YorkSan FranciscoParisRio de Janeiro

3New YorkWashington D.C.San FranciscoLondonRio de Janeiro


4FrenchDutchAmericanBritishAsian

5communicationprofitbrand nameglobal salescompetition

6EuropeanAsianNorth AmericanSouth AmericanAfrican


1 Is Athena a multinational company?Are Do What How

The verb 'to be'

2 Where are the company headquarters?Who Do Why Can

3 What is Athena's mission statement?Did Are How Why




objective goalcompetitor opponent

profit earnings


global worldwidelocal domestic

overseas foreign



Athena has more than 7,000 employees. 2There are about 10,000 employees. 2We employ more than 5,000 people. 2We opened our first office in Seattle. There are a lot of high-tech

companies in Seattle.Our competitors taught us to be creative.Our sales rose by 15% in Asia last year.The annual sales increased by 10% in Shanghai last year.Our new product line sold well last year.


Yes, we have offices in fifteen countries. 3We distribute our products globally. 3Athena is a multinational company. 3We hired a local marketing team.We made digital cameras and cell phones for severalyears.Our company's history began in 1990.Yes, we hired a local sales team.The competition taught us to be creative.



We built new headquarters in New York. I like New York. 4Athena built its headquarters in San Francisco. San Francisco is a great city. 4The company built new headquarters in Washington, D.C. D.C. is a good place to work. 4We grew by 20% overseas last year! Wow, that's impressive!Our sales rose by 15% in Asia last year.The company grew by 25% overseas last year! Wow, that's impressive!I began Athena Cell Phones in 1990.That's because we work hard! Good luck in Shanghai!


We became the market leader in 2000. 5The company became the market leader in 1998. 5Athena became the market leader in 2001. 5Athena Cell Phones began in 1990.We want to increase global communication. Thank you, sir.We opened our first office in Seattle. There are a lot of high-tech

companies in Seattle.We hired a local marketing team.Yes, we hired a local sales team.


Competition taught us to take risks. 6The competition taught us to be creative. 6Our competitors taught us to be creative. 6To increase communication around the world. Thank you, sir.Yes, we hired a local sales team.I started the company in San Jose. There are a lot of high-tech

companies in San Jose.I began Athena Cell Phones in 1990.No, but we hired a Chinese consultant.


We often work with local distributors. 7Athena works with local distribution companies. 7No, local distributors do it for us. 7I opened the first overseas branch in Asia.Athena Cell Phones began in 1990.To increase communication around the world. Thank you, sir.Athena built its headquarters in San Francisco. San Francisco is a great city.Our company's history began in 1990.



We merged with a European distributor last year. That's interesting. 8Athena bought a French company in 2001. That's interesting. 8Yes, we bought a Dutch company in 1997. That's interesting. 8I began Athena Cell Phones in 1990.I started the company in San Jose. There are a lot of high-tech

companies in San Jose.We built new headquarters in New York. I like New York.Athena Cell Phones began in 1990.Our mission is to increase communication. Thank you, sir.


Our sales rose by 15% in Asia last year. 9Sales rose by 10% in Europe last year. 9We made a $200,000 profit overseas last year. 9The company built new headquarters in Washington, D.C. D.C. is a good place to work.Athena also made digital cameras at first.I started the company in San Jose. There are a lot of high-tech

companies in San Jose.We hired a local marketing team.I began Athena Cell Phones in 1990.


We would like to expand our market. 10Our objective is to become a global brand name. 10Athena's objective is to increase global sales. 10Athena built its headquarters in San Francisco. San Francisco is a great city.I began Athena Cell Phones in 1990.Yes, our products sold well last year.That's because we work hard! Good luck in Shanghai!Athena also made digital cameras at first.



To increase communication around the world. Thank you, sir.Our mission is to increase communication. Thank you, sir.We want to increase global communication. Thank you, sir.No, local distributors do it for us.I began Athena Cell Phones in 1990.Yes, we bought a Dutch company in 1997. That's interesting.Athena opened its first office in Atlanta. There are a lot of high-tech

companies in Atlanta.Yes, we have offices in fifteen countries.


expert unit 1 (b1)berlitzfrlis.free.fr/blended/american english/b1 am...she makes a presentation....

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