THE ORIGINAL CLOUD-BASED TECHNOLOGY FORSALES | LETTINGS | PROPERTY MANAGEMENT | LETTINGS ACCOUNTS

But the biggest difference? The people behind it: 24 committed, caring professionals. We’ve been in the agency software business since 1988, so have a real understanding of the day-to-day challenges that our customers face, and that we and our software must solve.

Expert Agent is the original online, cloud based, technology solution for estate agents and lettings agents. It replaces old-fashioned-stuck-in-the-office estate agent software, and does everything you’d expect it to, and quite a bit more – from any PC, smartphone or iPad on the internet.

5000 property professionals use it

branches depend on it1500

15% of all properties sold or let are processed through it

100,000properties are marketed through it at any one time

1million+applicants are live at any time

IT IS…

always having the most up-to-date info at your fingertips - on any

device, anywhere

Dave Kayira Partner and Microsoft-qualified data specialist

Online software is the only way to go:

there’s no need to install expensive servers, or upgrade them every few years – a low monthly fee, a one-off set up charge, and you’re away

you can work on any PC, Mac, smartphone or iPad on the internet

work from the office, home, at a valuation (or even on holiday if you have to!)

no syncing needed – everyone’s screens are updated every time you click ‘save’.

Read more www.expertagent.co.uk/online

Barbara Bennett Head of training

IT IS…

all the help you need to get going...

Read more www.expertagent.co.uk/training

You’ll be familiar with Expert Agent in ten minutes, but to really get the most from it, we recommend a little training…

1. FREE unlimited training for everyoneOnly we offer your team as much free training as you want, with our brilliant online sessions, done by over 85% of trainees. Take part from your own desk like you were in the room with us, and even ask questions via your headset. With 17 different courses, there’s something for everyone.

2. FREE recorded video trainingComplements the live training, but because you can’t ask questions, it’s best as a refresher after the live training.

3. Chargeable on- site trainingWe can organise a course at your office, customised to your needs. Very few do this these days once they’ve tried the live online training, but do call us if you’re interested.

94% of

participants would

recommend it over

other methods

Online training

facility is brilliant as the staff don’t have to

travel anywhere. Very user friendly.

Louise Burrows,Charles Faye Estate Agents

Great training and support

James Salisbury, The Cloister (sales).

The training

& Support are excellentGarry Hone,

Advancing PropertyOnce you’re up and running, if there’s anything you need help with, you’ll find an online manual, a series of help videos on YouTube or you can always get in touch with the guys on our help desk.

Our support team:

Jack

Alex AllanFrazerMat

Rob Lawrence James

IT IS…

all the help you need to keep it working for you

IT IS… all the

functionality you’d expect and

lots more

The Development Team

IT IS…

weekly applicant emails to keep you ahead of the pack

As well as everything you’d expect from modern software, here are some things you wouldn’t…

Save time handling applicantsWhen an applicant registers on your website or on Rightmove, their details automatically populate your applicant list on Expert Agent and they get your ‘welcome’ email with a list of suitable properties. With this and every email you send them, they can update their details or requirements and even request viewing appointments – and you’re alerted the moment they do so.

Evaulate Team PerformanceWith Expert Agent you can monitor your staff and branch performance and even compare your company performance against the average of the other members.

Dashboard to help you focus on your prioritiesEach user can configure their dashboard to show what’s important in their job, so they can focus their efforts on their priorities, for example:• Applicants never matched / matched in last 14 days• Vendors whose contract with other agent expires in 7 days• and much more, all visible by negotiator, office or group.

Brilliant information for vendors• Easily see feedback from each viewing, so you’re

prepared when talking to vendors• Confirm viewings by email, remind by text. See at a

glance which still need confirming• Give vendors their own log-in so they can see the

viewings they’ve had, and the feedback received.

Weekly applicant email keeps you front of mindAn automatic weekly reminder email to all your ‘active’ applicants, showing properties matching their criteria – keeping your clients’ properties front of mind.

Social media made easyLove it or hate it, social media is here to stay, and Expert Agent makes it easy to promote your properties via Facebook and Twitter.

If you do lettings as well as sales, you’ll find Expert Agent is all you need to improve your workflow…

• With one system to learn, your team can multi-task across sales and lettings, making them more productive

• One common diary system, task list, applicant list and property list – no re-entry of data or two diary mishaps.

• Double-entry book-keeping system, designed by a Chartered Accountant

IT IS… the software that does it all – for sales, lettings and property management

Read more www.expertagent.co.uk/onesystem

Read more www.expertagent.co.uk/clients

IT IS… having a system that clients see as a benefit“Have we ever gained a vendor because of Expert Agent? Definitely. One lady, a driving instructor, was on the market with another agent, and because she was an applicant with us we sent her regular email and text updates of new properties, which impressed her so much she switched her instruction to us.” Shaun Adams, Cooper Adams, East Preston, W. Sussex

Our members send each other 3000 local valuation referrals each month. Our unique Potential Valuation Alert (PVA) system uses the power of the 1500-member network to alert you about people in your area who are thinking of selling, so you can get in ahead of your competitors. Make sure you get your share.

Amy Walker Business relationship manager

& former letting agent

IT IS…

a community of agents who refer

3000+ valuation leads a month between

them

Read more www.expertagent.co.uk/pva

Benefit from our buying powerAll the essential products and services, like EPCs, floorplans and much more, at great prices – and integrated into Expert Agent, just where you want them.

Read more www.expertagent.co.uk/marketplace

Reduces admin timeOur technology makes your website the public-facing extension of your office system, so applicants who:• enquire from your website or even Rightmove are

automatically entered into your applicant database, and instantly receive a welcome email of relevant properties

• receive your alert weekly emails, can click straight to your website to update their own requirements

Impresses vendors• Your site will look great, be easy-to-use and have

everything you expect, customised the way you like• When a property goes on the market, it’s instantly

available on your website• Our braver members let vendors log-in to see an update

on progress and your current advice! Delivers more visitors to your website• People can click directly from the portals to your site,

letting them see your whole offering• Our search-engine-friendly websites often result in a first-

page listing for individual properties

We can either empower your existing site or give you a stunning, but affordable, new one. Either way, you’ll get more from your site than you imagined…

IT IS…

having a stunning Two- Way website

SITE FOR

LIFE PLAN

Expert Agent’s unique

plan to give you a new

website every two years,

for just £50 per month.

See more www.expertagent.co.uk/websites

IT IS…

a suite of technology

solutions for a low monthly fee

Tom Levitt head of sales & ex-agent

STANDARD IMPLEMENTATION

£650 plus VAT per company, to cover:• Live Online staff training• help with setting up property particulars and letters• styling the property-search and property-display components for your

website

And your choice of…

• iPad 3 to access Expert Agent on valuations*, or • a mobile website and iPhone/iPad app, all branded in your

colours and logo**, or• design and build of new website from one of our stunning templates**

PREMIER IMPLEMENTATION

• Standard implementation covers a lot, but if you’d like absolutely everything taken care of, call us to discuss.

DECIDE HOW MANY CONCURRENT USERS YOU WANT (the number that will connect at any one time) • first concurrent user: £50 per month• second concurrent user: £40 per month• each subsequent concurrent user: £35 per month

* Needs a 3G sim card from your preferred network** All subject to ongoing charges

Expert Agent is entirely online, so there’s no need to buy and maintain expensive servers, special software, leased lines or take out pricey support contracts.

Instead, you’ll find Expert Agent’s costs low, and simple…

CHOOSE HOW YOU WANT TO SET-UP EXPERT AGENT

We’ve only been able to scratch the surface of everything that Expert Agent does for agents. You’ll find more on our website, or do please call us to set up a demo.

www.expertagent.co.uk

01225 303500

sales@expertagent.co.uk

Mike Griffiths,MD and 23 yrs in agency software & 10 in agency

IT IS…

a company you can depend on

Choosing the right software is a big decision, but it’s just as important making sure the right company is behind it.

The last 10 years have seen a string of software companies come and go, leaving their agency clients high and dry…

Expert Agent has been going since 2003, we’ve been through two recessions and will be here for many more years. We’re profitable, and well-funded privately (no big corporate or media group mind-set or agenda here!).

Our products are well designed and thoroughly tested, because, well, this is all we do. We’re a team of 24 people, and between us we have 65 years of experience supplying software to estate agents and 20 years of volume residential estate agency experience. Several have been estate agents or lettings agents, which makes us well equipped to understand your challenges and help you take them on.

In short, it is a company you can depend on.

Written & designed by The Marketing Business and PixeldotCreative.com, Brighton.