Experiments in ubiquitous computing for

communities of practice using

learning resources

Amel Bouzeghoub, Pierre-André Caron, Sarra Kaddouci,

Claire Lecocq, Xavier Le Pallec, François-Julien Ritaine, José Rouillard

Telecom Sud Paris,

Laboratoire Fondamental d'Informatique de Lille

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ContextContext

In this experiment, we are studying In this experiment, we are studying the ubiquitous computing possibilities the ubiquitous computing possibilities to use contextualized forums in order to use contextualized forums in order to improve just in time professional to improve just in time professional training to business process oftraining to business process of 100 000 people. 100 000 people.

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The p-LearNet projectThe p-LearNet project

This experiment belong to the P-This experiment belong to the P-LearNet project. LearNet project. Participatipatory Design.Participatipatory Design.Scenarios of use validated.Scenarios of use validated.Project organised in 3 major stages, Project organised in 3 major stages, iterative definition and validation of iterative definition and validation of the training supports and prototypes.the training supports and prototypes.Actually : 1Actually : 1stst stage, experimental stage, experimental phase.phase.

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In Situ LearningIn Situ Learning

Resource

Activity

We learn correctly only in a context mostly like the conditions where what was learned will have to be used [Brown, Collins & Duguid, 1989]. Learning is participating to the social practices of a community (called « community of practice ») [Legros & Crinon, 2002]

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In Situ LearningIn Situ Learning

Resource

Activity

????

??????

????

????

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In Situ LearningIn Situ Learning

Resource

Activity

Forum

Resources SiteForum

Capture toolscommunication

Communication

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In Situ LearningIn Situ Learning

Resource

Activity

Forum Blog: completion meta cognition

Resource SiteForum

Capture toolscommunicationarchiving, Blogexploration

Communication

captureexperience

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In Situ LearningIn Situ Learning

Resource

Activity

Forum Blog: completion meta cognition

Resources SiteForum

Capture toolscommunicationarchiving, Blogexploration

Communication

captureexperience

Fragmented ActivityFragmented Activity

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Forums: a paradoxal situationForums: a paradoxal situation

Forums are less adapted to:Forums are less adapted to:• The construction of a common base of The construction of a common base of

knowledge [Henri, Peraya, et al., 2007]knowledge [Henri, Peraya, et al., 2007]• Support the life of a community of Support the life of a community of

practice, [Clark,Brennan,1991]practice, [Clark,Brennan,1991]• Support the communication without Support the communication without

ambiguity, [Dennis, Valacich, 1999]ambiguity, [Dennis, Valacich, 1999]• A pedagogical use, [Henri, Lundgren-A pedagogical use, [Henri, Lundgren-

Cayrol, 2001] Cayrol, 2001]

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Contextualised Forums [georges Contextualised Forums [georges 2005]2005]

Complete forums by adding mobile Complete forums by adding mobile devices' captured indications (GPS, devices' captured indications (GPS, pictures, videos).pictures, videos).

Link the contributions to the courses. Link the contributions to the courses. Resolution of the ambiguities Resolution of the ambiguities

associated to the written associated to the written communication.communication.

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Constraints ofConstraints of Mobile Devices Mobile Devices

(1) small sized screens(1) small sized screens(2) difficulty to write long text (2) difficulty to write long text

messagesmessages(3) network actually less reliable and (3) network actually less reliable and

slowslow(4) memory for storage and power (4) memory for storage and power

aren’t very higharen’t very high

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(1) not enough time to read all the (1) not enough time to read all the propositionspropositions

(2) answers are given often after (2) answers are given often after reading a section and its associated reading a section and its associated mini-forum : mini-forum : Will the user have the Will the user have the time in the action to propose a time in the action to propose a solution to a problem he already solution to a problem he already resolved ?resolved ?

Constraints for Constraints for UsersUsers

Jean begins his round, he encounters a problem

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Architecture Architecture

CMS drupal

Bookcollaborative

Forum

Nokia E65 with Symbian S60

Rich application:•capture•communication•display

Adaptationto the just in time use

{

Appropriate concrete cases to the user and his context

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Architecture Architecture

CMS drupal

Bookcollaborative

Forum

Nokia E65 with Symbian S60

Application server

inference service OntoBroker

Rich application:•capture•communication•display

Adaptationto the just

in time use

{

Appropriate concrete cases to the user and his context

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Architecture Architecture

CMS drupal

Bookcollaborative

Forum

Nokia E65 sur Symbian S60

Application server

inference service OntoBroker

Rich application:•capture•communication•display

Adaptationto the just

in time use

User profileMeta datarequests

Domain ModelUser ModelContext ModelDocument Model

Taxinomy

Folksonomy

{

Appropriate concrete cases to the user and his context

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First learned lessons of the First learned lessons of the project(after 14 months)project(after 14 months)

First stage:First stage:

• Validation of the first scenariosValidation of the first scenarios

• Search for technical Search for technical constraintconstraint

• Primary testsPrimary tests

A common learning of the research innovation and A common learning of the research innovation and developpement methods in the usagedeveloppement methods in the usage

Principal conceptsPrincipal concepts

• Training through the professional activityTraining through the professional activity

• Allow the employees to contribute to the production of Allow the employees to contribute to the production of pedagogical resources (knowledge management)pedagogical resources (knowledge management)