experienced management, all-inclusive commission
TRANSCRIPT
EXPERIENCED MANAGEMENT, ALL-INCLUSIVE COMMISSION
We specialize in delivering comprehensive, concierge style service to high-end vacation rental homeowners. Headquartered on Lincoln Avenue in Steamboat, our experienced, hands-on team will become your home’s personal caretaker, internet cheerleader and onsite superhost. Turn over to learn more about the services and provisions included in our single, all-inclusive commission.
970.457.4785 | steamboatlodgingcompany.com
675 South Lincoln Avenue #5, Steamboat Springs, CO 80487
• Listing on our site as well as all major listing sites
• Follow up on inquiries within 30 minutes
• 25,000 person email distribution list
• Targeted web ad campaigns
• Extensive social media presence
• Monthly direct deposits
• Online portal to statements & reservation details
• All credit card fees covered
• $1500 of accidental damage covered on each stay
• Owner paid even when cancellation
• Collect and remit all sales taxes
• Cover monthly fee for smartlock
• Clean and inspect every guest stay
• Management of all hot tub, plowing and trash services
• In-house maintenance team on call 24/7
• All routine maintenance covered - no nickel and diming
• Detailed revenue estimate for your home
• Full maintenance and inventory check
• Professional photography and floorplans
• High quality bed linens, towels, and guest supplies
• Free on call shuttle service
• Guests personally called before/during/after stay
• 24/7staffingtohandleguest issues
• Respond to guest reviews daily
• Listen for ways to go above and beyond
• We personally talk with every guest
• Consultative selling approach
• Answer calls live 7 days a week including holidays
• Access to lift tickets, ski rentals & transportation services for you and your guests
• Got friends visiting your home? We’re happy to help
ALL-INCLUSIVE COMMISSION - NO EXTRA FEES
ADDITIONALSERVICES
MARKETING
OWNER SERVICES
ONBOARDING
GUEST EXPERIENCE
PROPERTY CARERESERVATIONS
• Experienced & enthusiastic in-housestaff
• Our team focuses on all areas of the vacation rental experience including marketing, reservations, owner services, property care, and housekeeping
• We invest in our team members by providing continued training in technology, customer service, and vacation rental industry trends
OUR TEAM
WE GO THE EXTRA MILE TO ENSURE 100% EXCEPTIONAL SERVICE