experience in corporate training in virtual worlds

Copyright © 2011 Agile Dimensions LLLC

Distributed Enterprise Experience in Applying Virtual Worlds to

Training and planning in a Business Environment

By AgileBill Krebs & Stylianos Mystakidis

Dev 82

Perf 87

Agile 01

CSM 07

CSP 08

MBTI 09

VW 10

IGQI 12


Part of a Suite of Tools

Need Tool

Small Immersive Meeting TelePresence

Quick communication Lync

Read anytime e-Mail, wiki

Large Events WebEx

Always on Spatial Context Sococo

3d immersion VenueGen

2


Platform Possibilities

3

Creatability (Flexibility in Custom

Building)

Us

ab

ilit

y (

ea

sy t

o le

arn

an

d u

se

)

Sococo

VenueGen

Telepresence

3dXplorer

Web.Alive

Jibe

OpenSim +


Famous Quotes

4


Platform Perils

• Performance

• Security

• Cost to Build

• Cost to buy and lease

• Time to Learn

• Vendor Health

• Intellectual Property

• Ease of Use

• Gamadox

• Zombieism

• Ghost Towns

• Blindness

5


Custom Spaces Mater

• Adoption rate varies

• 24% with cubicles, 78% with custom spaces, can sag to 50% without

momentum. The more people are in the more beneficial it is.

Metcalfe's law states that the value of telecommunications network is

proportional to the square of the number of connected users of the

system (n2). (Source: wikipedia)

• Pilot with over 400 people

6


Cross Check

Bill, I think this is very accurate. Because I’m able to hear clearly and

know who is speaking it saves a lot of redundant

conversations. Honestly I’d say your Meeting Flow saving is too low. I

can do more in 20 minutes using Sococo than most can in 30 minute

WebEx ™. But some of that is PM technique as well.

Plus Sococo ® keeps you more engaged and productive in your

meetings because your laptop is viewing Sococo, not email.

Ryan Brown, PMP

7


WHAT IF ?

Let’s pick a simple, let teams work there, and follow their day

8


The Business Analysts discuss requirements

I see Dan is speaking because his icon is flashing.

I can also use the icons to tell who is watching the view screen, listening, or

typing based.

9


Team Holds a Scrum Meeting

International teams

feel together

(Ukraine to USA)

10


Team Holds a Scrum Meeting

Ukraine

Lviv

Dnipropetrovs’k

USA

NC

NJ

IN

11


Test and Dev Collaborate- a room per subject

Divide talk by subject. Who is working on what?

12


Some Go to Breakout Rooms

Head to a breakout

room or specialist’s

office.

13


Let’s put it all together

14

How much communication context information can you gather from the next slide?


Pairing a Tester and Developer

• “Osmotic Communication”

in a feature room

bullpen

• For top 3 hot features

(Focus and Finish per

Lean)

15


Communication Modes

• Voice

• Phone to our 800 bridge

• Or voice over IP

• Text

• Log

• Can integrate w/ Lync +

with XMPP Protocoll

• AES-5 Encryption

Use an ear buds

16


Share Screens With One Click

17


Metrics Show Voice, Text and Share Usage

18


Our Custom Space Tripled Engagement

• It’s not about text

messages

• It’s not about offices

• It’s always on “Osmatic”

communication.

12/9 Custom Space

8/29 Standard Office

Space

Present 18 8

Zombies 4 6

Active % 78% 25%

19


Can Visit Different Teams in Seconds

• 14 team rooms for Allscripts

• 2 large conference centers

• 3 centers for vendor / client talks

Click to jump – be there in seconds

20


Support is Fast

• Visit gurus in the Sococo

Help room

• Ask questions via text chat

or voice

• No waiting

21


Fits with Other Tools

22


Telephone

• Distance from speaker to

microphone is a problem

• Blind

So no context

Did we forget anyone?


Lync

Text

Voice

Share

Integrates with Outlook

Not for large conferences

24


Cisco TelePresence

Mother of all Webcams

Very immersive

Small groups

Must reserve the room

Must walk to the room


Sococo

Always on ‘project room’

Text, voice, see share app control

Phone bridge

Integrates with other chat via XMPP

Including Lync

Webcam support coming

iPad and mobile in test

Conference over 40 people

Custom spaces

Gives Spatial Context

Requires training

26


WebEx

Well known

People do not use the chat or

participants window


VenueGen

3d is engaging

3d is hard

Slide based

Canned environments

(good and bad)


Web.Alive

3d is engaging

Pre created venues

Can create your venue

Slide based

3d is hard

Cannot create venues in real time

29


OpenSim

3d is engaging

Can create in real time

Log in from web or facebook

3d is new for many people

30

http://www.agiledimensions.com/blog/wp-content/uploads/2010/12/web.SpotOn3dRoomTools.jpg

http://www.agiledimensions.com/blog/wp-content/uploads/2010/12/web.Spoton3d.AgileDimensions.jpg


Unity

Allows advanced programming

C#, JavaScript, or Boo (Python)

Hi Performance

Custom Venues

Runs on Rich, Web, or Mobile clients

Hard to build custom environments

31


The AB4 Model

32

Video

TelePresence

Many

WebEx

Voice

Text

Share

Simple Spatial

Sococo

2d

3d Precon

VenueGen

3d Build First

Jibe,

web.alive

Dynamic

OpenSim


Trademarks

Cisco TelePresence®

Sococo © 2011 Sococo

Lync © 2010 Microsoft

Web.Alive © 2009 Avaya Inc.

VenueGen © 2008 VenueGen

Unity3d © Unity Technologies

33


Stylianos Mystakidis

• University of Washington

• Universitat Oberta de Catalunya

• National Technical University of Athens

• e-learning Facilitator at UOC

• e-learning Specialist at University of

Patra

blog.edu.gr

34

http://www.linkedin.com/company/12297?trk=pro_other_cmpy



http://blog.edu.gr/


AgileBill Firehawk

• IBM Alumni

• Founder, Agile Dimensions LLC

• Board, U Rockcliffe

• U of New Mexico, U of Washington

• Distributed Agile Coach (Healthcare)

AgileDimensions.com

VirtualAbility.org

35

http://www.agiledimensions.com/

experience in corporate training in virtual worlds

Technology