exhibit b user guide notice · 2015-07-16 · and/ or service. please contact wow!'s customer...
TRANSCRIPT
EXHIBIT "B"
User Guide Notice And
2014 Annual Bill Notice
/
Calling Features* A
Anonymous Call Rejection
Automatic Call Back
Automatic Recall
Call Block
Call Forwarding
Call Waiting
Caller ID
Distinctive Ring and Call Waiting Tone
lntelliring
Call Forwarding Remote Access•
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Speed Calling (1-Digit)
Three-Way Calling
South Dakota Customers May Be Eligible for the Lifeline I Linkup Program*
Individuals and families who live in the WOW! communities of Alsen, Belle Fourche, Black Hawk, Davis, Deadwood, Hurley, Flyger, Irene, Lead, Volin, Wakonda, Gayville, Monroe, Parker, Worthing, Lennox, Chancellor, Spearfish, St. Onge, Sturgis, Rural Beresford, or Whitewood and are receiving assistance benefits or have a low or fixed income may be eligible to receive discounted telephone installation and/ or service.
Please contact WOW!'s customer support for more information on the Lifeline/Linkup program.
Florida Customers May Be Eligible for the Lifeline Program*
Individuals and families who live in the WOW! Panama City and Pinellas County communities and receiving assistance benefits or have a low or fixed income may be eligible to receive discounted telephone service.
•Services vary by region. Not available in Pinellas • SmartChoice Phone subscription needed to receive features.
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Contact Us Account Number:
Please visit us online at:
• www.wowway.com
Billing Date: Total Amount Due: Payment Due Before:
WOW! News Questions? We are available 24/7. Please call 877-633-4567
Dear Valued WOW! Customer,
Below is information regarding the Lifeline/Linkup program. Tfiose customers that live in the following towns ana are receiving assistance benefits or have a low or fixed income may be eligible to receive discountea telephone installation and/or service. The qualified towns are: Alsen, Chancellor, Davis, Flyger, Gayville, Hurley_. Irene, Lennox, Monroe, Parker, Rural Beresford, olin, Wakonda, and Worthing. For an application or more information please visit our we.bsite at http:/
The qualified towns are: Als·en, Chancellor, Davis, Flyger, Gayville, Hurley, Irene, Lennox, Monroe, Parker, Rural Beresford, Volin, Wakonda, and Worthing. For an application or more information please visit our website at http:L/www.wowway.com/terms-and-conditions or call us at 877-633-4567.
Sincerely, WOW! Customer Service
WOW! offers 4 easy ways to pay 1. Access My Account (formerly MyKnology) through wowway.net and enroll in AutoPay recurring credit card drafts. 2. Dial 1-855-4WOW-WAY and use our friendly voice activated payment process 3. Pay by 3rd party check providers: Checkfree, Metavante, Online resources 4. Pay at all participating Western Union locations
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CENTERVILLE SD 57014-2124
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STATEMENT SUMMARY Previous Balance $168.41 Payments and Adjustments -$168.41 New Charges $168.41
Total Amount Due $168.41 Payment Due Before Oct8, 2014
NEW CHARGES SUMMARY Monthly Service Charges $149.80 Miscellaneous Charges and Credits -$5.54 Fees and Surcharges $13.30 Taxes $10.85
Total New Charges $168.41
An Administrative Fee will be applied to your account if the Total New Charges of $168.41 are not received before Oct 17, 2014.
Payments received after Sep 17th are not reflected on this statement.
•~~'IS'"~ Weproudly accept . ~ ¥1 M~.
Detach and enclose this coupon with your payment. Please write your account number on your check or money order. Do not send cash.
WOW! PO BOX 70999 CHARLOTTE , NC 28272-0999 1•111•11II11I11I1••11II11IIIII11 I I·· I· I· I 111111111II·1 ·'·'I I I 1' • 1
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