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Our Local Expert. A guide to recommended independent businesses in Exeter 2011.

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Page 1: Exeter Our Local Expert 2011
Page 2: Exeter Our Local Expert 2011
Page 3: Exeter Our Local Expert 2011

BathroomsSee also Central Heating and Plumbing, Builders.For disabled adaptations, see SRT Plumbing (feature 10), and Mobility.

8. Quality Plumbing and HeatingClyst St Mary0800 093347707727 277968Previously working on interiors for British Heritage, friendly and reliable Fraser Smith was recommended to us for ‘going the extra mile’ for his customers. He installs bathrooms, provides general plumbing and heating services, and 24 hour emergency plumbing call outs. 12 month guarantee on all work, City and Guilds qualified, 20 years experience, Happy to provide references.

Special Offer: Discounts for OAPs.

9. RSB Plumbing01392 75734807968 [email protected] plumbing and bathroom fitting, bathroom design and procurement available, free detailed quotation provided. All work is carried out carefully and to a high standard with long term reliability and performance in mind. Good at responding to enquiries and available for smaller tasks and for bathroom planning during evenings and Saturdays. Recommended by a reader who was ‘totally satisfied’.

10. SRT Plumbing07515 888814www.srt-plumbing.co.ukComplete bathroom installations from start to finish. Options include underfloor heating, wetrooms and disabled bathroom installations. Recommended for ‘better tiling than a tiler, an excellent plasterer’ - all from Exminster-based traditionally trained plumber.

Bedroom Fitting

11. Space Master Wardrobes01395 442837www.spacemasterdevon.co.ukAlan Spencer and his friendly team make quality bespoke wardrobes. Maximise your storage all the way from floor to ceiling with bespoke shelving made to your size and requirements, (as opposed to using pre-prepared storage systems). Matching bedroom furniture available. Many styles and designs to choose from at reasonable prices. ‘Very trustworthy, clean and tidy worker’.

BlindsSee Interiors.

Brickwork Specialist, Bricklaying & PlasteringSee also POW Property Maintenance and Construction (feature 19).

12. Bryant Quality Building Ltd.01392 66867207967 567874St Leonards based Simon Bryant was recommended to us for his excellent workmanship. Decorative and ornamental brickwork, chimney repairs, arches. Repointing and replacement of damaged brickwork. Listed and conservation work, City and Guilds qualified with over 15 years experience.

13. Matthew Down Building Services01392 92604007966 392876Expert bricklaying and plastering including: garden walls; extensions; porches; garages; conservatory bases; patios; block paving; groundworks; landscape design and more. NVQ Level 3 City and Guilds qualified. Competitive pricing as no VAT charged. Happy to travel.

BuildersSee also Bathrooms, Brickwork Specialist, Carpenters, Garden Buildings, Groundworks, Kitchens, Loft Conversions (for specialists), Plastering. For disabled adaptations to houses, see Mobility. For smaller jobs see Home Maintenance.

Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.

14. Allison Building Services01392 86107007710 [email protected] extensions, garage conversions, garden rooms and other larger jobs. Nigel Allison was recommended for ‘sympathetically renovating an old cottage whilst providing expert advice on keeping the original character’. Taking pride in their quality of work and never taking short cuts. Flexible to your needs, Nigel even promises “civilised workers”!

More recommended Builders overleaf...

Accountancy, Tax & Self-Assessment

1. Peter Findlay Chartered Tax AdviserUnit 2 Dotton Farmstead, Dotton Lane, Newton Poppleford, Sidmouth, EX10 0JY01395 [email protected] Tax Adviser covering all areas of accountancy - accounts preparation, tax returns, VAT, bookkeeping, payroll, company and new business set-ups. Providing a friendly service for a variety of businesses large and small. Fixed fees, free initial consultation. Based in Sidmouth, but Exeter born-and-bred, and happy to travel to Exeter.

2. Redwoods Chartered Certified Accountants2 Clyst Works, Clyst Road, Topsham, EX3 0DB01392 877200www.redwoods-accountants.co.ukFriendly professional advice for businesses and individuals on all areas of tax, accounting and self-assessment. Free initial consultations. ‘They understood my needs quickly, saving me money, at a good price’. Easy access, free parking.

Aerials – TV & Satellite

3. Astra Aerials + Satellite01392 42044907770 957307www.astra-aerials.co.ukRDI registered Digital Installer. Established for 14 years and still going strong. Freeview, TV aerials, DAB and FM Radio, Freesat, Sky installations, Flat screen TVs installed. Fibre-optics for communal systems and shared access e.g. flats. Free quotations, no call out charge. Work guaranteed for one year. Fully insured.

4. PAK Aerials (Est.1964)01392 66246607791 336953www.pakaerials.co.ukNew digital installations, upgrades, reception problems, TV sales. Specialist installers of fibre-optic cabling. Supply and fit of CCTV surveillance. RDI qualified digital installers. CAI plus members (all staff Police checked). No call out charge. Recommended as ‘punctual, professional, friendly, efficient, and clean’.

AGA and Rayburn Servicing

5. LSJD01363 8233807813 [email protected] Dennis has over 8 years experience servicing AGAs and Rayburns. Also selling re-conditioned AGAs, flue installations and fitting woodburners. GASsafe, Oftec and HETAS registered. ‘Very efficient, takes pride in his work. Loves his AGAs.’ Serving all of Devon.

Air Conditioning

6. Devon Air Conditioning and Refrigeration01395 26751307791 091455www.devonrefrigeration.co.ukFor conservatories, home offices and whole-house solutions. Devon Air Conditioning and Refrigeration are available for consultation and installation to your requirements. Always competitively priced and recommended as ‘efficient and reliable’. Maintenance contracts recommended and undertaken.

Bath Enamelling

7. Bathcare - Bath RestorationSpecialists01752 76956707970 072541www.bathcare-uk.comIan Lynde was recommended to us for being ‘polite, knowledgeable and meticulous’ in the restoration of old, worn baths. He has been restoring baths for 30 years, mostly in older properties working on some interesting projects, often travelling hundreds of miles for various high profile clients. All the work is carried out in situ and the bath is back in use the next day. For quality work and a free quotation just give Bathcare a ring.

The businesses in Our Local Expert have been recommended, so you can be sure

of the best service.

Call, write or email with comments on businesses featured, or recommend others

you think should be included.

You can also findOur Local Expert online at

Page 4: Exeter Our Local Expert 2011

Car Servicing and Body RepairsSee also Tyres and Exhausts.

23. Auto Paint Repairs 01392 20370807801 061519www.autopaint-repairs.co.ukSaving you time and money, Auto Paint come to you for pricing and same-day repairs to car paintwork: vandal scratches; bumper scuffs; alloy wheels; minor accident damage and much more - all fully guaranteed.

24. City Service Station36-37 Well St, Exeter, EX4 6QQ 01392 25686407787 [email protected] and clean family-run garage and 2nd hand car sales. MOT, servicing and general repairs for all makes and models. Established 30 years, all work guaranteed, customer parking on site adjacent to football ground. 8am-5pm Mon-Fri; 10am-1pm Sat, by appointment at other times.

25. MECA Car Services11-12 Cygnet Units, Heron Road,Sowton Industrial Estate, Exeter, EX2 7LL01392 447901www.mecacarservices.co.ukService and repairs for all makes of car, 4x4s, motor homes and light commercials. Award winning lady-owned garage. Free courtesy cars. Member of the Good Garage Scheme and Foxy Choice (Foxy Lady). Recommended for ‘outstanding levels of friendly customer service’.

CarpentersSee also Bedroom Fitting, Fencing, Flooring,Garden Buildings, Handyperson. For front doors see also A-Door Solutions (feature 59).

26. AJT Carpentry01392 67992807917 717089www.ajtcarpentry.co.ukFor all your carpentry needs including: internal and external doors, frames and locks; flooring; kitchen design and fitting; bespoke storage, wardrobes bookcases and shelving. Also decking, composters, log stores and more. Eco-options available on most services. No VAT charged, all jobs considered.

27. E L Evans Carpentry and Joinery01395 27780407812 [email protected] Evans is a City and Guilds qualified joiner and cabinet maker. He can supply, fit and make: kitchens; wardrobes; bookcases; free standing furniture and all types of joinery including windows and doors. Specialising in handmade and purpose built kitchens to fit and complement your room. Consistently recommended for being reliable, friendly, and for doing a good job at a fair price.

28. LJK DevelopmentsExton07896 [email protected] Kent has been recommended to us for his attention to detail and extremely hard working attitude with ultimate reliability and trust. From extensions or sympathetic conversions to smaller jobs like fitting floors and hanging doors. Luke takes pride in the whole process.

29. Shaun Radford Joinery01392 213355077897 50958www.radford-joinery.co.ukWith over 30 years experience, Shaun Radford Joinery are a small, personal team specialising in staircases and balustrades. Using hard and softwood all from FSC certified sources, they are the ideal choice to discuss your staircase requirements. See gallery on website for ideas of how they could transform your home.

30. Sean Sullivan01647 [email protected] all your carpentry needs, Sean is a highly recommended carpenter, designer and builder, specialising in old buildings. All kinds of work undertaken with an eye for style and beauty and a concern for cost. Work includes: renovations; conversions; extensions; flooring; oak framing; interiors; summer houses and follies etc. Photos and references available on request.

31. Touchwood Devon Ltd.01392 364269www.twdinteriors.co.ukDesigners and makers of the highest quality furniture and interiors, Clyst St Mary-based Touchwood offer a truly bespoke service, where each commission is individually designed and manufactured. Your requirements will be met for both aesthetics and functionality. See website for examples of their incredible work: freestanding and fitted furniture; kitchens; exterior and specialist joinery.

Please keep your recommendations coming in!

Builders continued…

15. Building Devon Ltd.01392 34040107817 707046www.buildingdevon.co.ukBuilding company run by two qualified carpenters, recommended for the quality of their work. Extensions, loft conversions, refurbishments and single-house new builds. They offer constructive suggestions to help you find the best solutions to your needs, and specialise in eco-build.

16. M B Davies Building Services Ltd.01392 67899007940 [email protected] new build, one-off specifications, extensions and renovation work, including design if desired. Mark Davies and his professional team of 9 (plus specialists) offer reliability and experience, with a reputation built on attention to detail and a friendly, helpful approach. Renowned for completing jobs to their quoted price. NHBC guarantees on request.

17. Drewe and Carter01392 67788807811 323255For new builds, extensions, driveways and garden walls, Exminster’s Drewe and Carter have been recommended for the sheer quality of their work. Known to be good value for money, ‘they work very quickly’. ‘Special - you don’t have to watch over them’.

18. ML Builders01392 20123707801 [email protected] all types of building work: renovations; refurbishments; extensions; kitchens and bathrooms including all your joinery, electrical, plumbing and solar power requirements. ‘Absolutely first class work. Coming up with ideas to improve and save money. Tidy, efficient. They completed right on the timescale they set. These are the best builders I have ever used and they are really nice guys as well.’

19. POW Property Maintenance and Construction01392 34021101395 51673807815 [email protected] Pow and his reliable team provide a personal, professional service and pride themselves on being established purely on recommendations. For extensions; renovations; kitchens; bathrooms; UPVC replacement roofline products; patios; decking; plastering (with dedicated plastering team); tiling and all aspects of property maintenance.

20. TD Builders24 Scotch Mead, Aylesbeare, EX5 2BT01395 23399507751 738092Recommended to us for being ‘friendly, tidy, and above all - extremely reliable’. Terry Woolley and his team perform all building work including extensions, renovations and roofing. In business for 20 years, offering guarantees on all work.

21. Gary Way & Son Building01392 67691207971 221284Well recommended with 25 years experience, Gary Way and his son perform all general building work including: extensions; knock-throughs; bathrooms; kitchens and paved drives. Not the cheapest but you can be sure of quality workmanship. They call on skilled and tested experts as and when required and can help you source materials and fittings.

Burglar AlarmsSee Guardian Security (feature 134).

ButchersSee Pipers Farm (feature 82).

Car Audio (mobile)

22. X Car Audio and Electrical07968 [email protected] 20 years experience, Rob Smith offers a mobile installation service specialising in the supply and fitting of car audio, security equipment, SatNav, and electrical repairs. ‘He identified and fitted exactly what I needed, at a fair price’.

Find Our Local Expert online at:

Get your building work doneproperly first time - use someone

who’s been recommended.

Page 5: Exeter Our Local Expert 2011

38. Andy Barriball Heating and Plumbing01363 77502607770 693799info@abheatingandplumbing.co.ukwww.abheatingandplumbing.co.ukCovering Exeter and the surrounding area, offering very good value and service (with 12 month guarantee on all workmanship). Undertaking: service and maintenance; bathroom design and installation; gas / LPG / oil heating system solutions; computer designed underfloor heating systems. Established for 15 years with a client base made entirely from recommendations. GASsafe, CORGI and OFTEC registered.

39. T Bunting Heating& Plumbing Services01392 42045207813 611581For central heating installation, repairs, boiler servicing, also general plumbing work. Terry Bunting provides a small, friendly, independent service with a client base made largely from returning customers and personal recommendations. Working in the Exeter area and beyond, WRAS approved, GASsafe registered. Free quotes on all installation work.

40. Energy Systems (SW) Ltd.01392 86055807912 [email protected] fired heating specialists: boiler and system maintenance and upgrades; Aga and Rayburn service engineers; oil storage tank replacements. Solid fuel installations and heating controls. Recommended to us for their ‘caring, personal service and friendly staff’ and for ‘work completed at a high standard’. OFTEC registered (Awards for Excellence winners 07, 08, 09, 10) member of IDEE.

41. Exeter Drainmaster01392 34033307813 [email protected] plumbing and drains: blocked drains, sinks and toilets. CCTV surveys of drains, drain repairs and renewals. High-pressure water jetting. Covering Exeter and East Devon, guaranteed maximum fixed price with work guaranteed for 90 days. 24 hours a day, 7 days a week. Recommended to us for ‘high standards and very obliging - at a good price’.

Special Offer: 5% discount to readers of Our Local Expert.

42. Gas Call1st Floor, 15 Rolle Street, Exmouth, EX8 1HA01395 [email protected] Celebrating 14 years of personal and reliable service, Gas Call can serve all your gas requirements. Specialists in combination and condensing boilers; installation, maintenance and servicing of all gas appliances; Landlord Gas Safety Reports. With fully qualified GASsafe gas installers.

43. PPR Plumbing and Heating01395 22434207976 [email protected] family run business, PPR provide all aspects of plumbing and heating, specialising in bathroom fitting. People use their services because of the high standard of work offered. GASsafe registered, with all work guaranteed.

Cheese ShopsSee Country Cheeses (feature 77).

Chimney Sweeps

44. George Bainborough08081 972636 (Freephone)HETAS approved Chimney Sweep, member of APICS. Flues and chimneys swept, birds nests removed, certificate issued, fully insured. ‘He makes you feel at ease’. ‘Very efficient, no mess, does a really good job.’

45. Soot and Sweep10 Brookdale, Ottery St Mary, EX11 1EB01404 81315907793 [email protected] APICS approved sweep, for grates / open fires, multi-fuel stoves, removal of birds nests, minor repairs to stoves. ‘No mess, no fuss, no dust’. Prompt and reliable.

Complementary TherapistsSee Wellbeing.

Please tell us your experiences of listed businesses, so we can be sure to maintain our high

quality standards.

Carpet Cleaning

32. Neil’s Cleaning Services01626 85325407813 692061neilscleaning@gmail.comwww.neilscleaningservices.co.ukCleaning carpets, upholstery, leather, oriental rugs, hard floors (clean and polish), using environmentally friendly detergent-free methods where possible. Recommended for his ‘friendly and efficient service’, expect a quality job, and that your property will be treated with respect. Members of Devon Trading Standards Buy with Confidence scheme, the National Carpet Cleaners Association, and Woolsafe accredited. Free advice and no-obligation quotes and surveys.

CarpetsSee Interiors.

Cat ServicesSee Pet Services.

CateringSee also Bon Goût Delicatessen (feature 75).

33. Kenniford Farm Shop01392 875938www.kennifordfarm.comIncredible hog-roasts from RSPCA approved farm.

34. Locatelli Kitchen Queen Street, Honiton, EX14 1HE01404 47976www.locatelli.co.ukOriginal bespoke concept, comparable to a restaurant attending and enhancing your event. Fresh locally sourced food tailored to your desires is selected in advance by you in consultation with award winning chefs. The food is then cooked and served in full view at your event by experienced, knowledgeable team. Restaurant-quality food at competitive prices. Perfect for Weddings, Corporate events, Christenings, Civil Partnerships, Garden Parties and other celebrations.

CCTVSee PAK Aerials (feature 4), Guardian Security (feature 134).

Central Heating and PlumbingSee also Gas Maintenance, Drain Cleaning, Bathrooms.

Check that gas installers are on the GASsafe register - a legal requirement. See www.gassaferegister.co.uk for details. [Prior to April 2009, this was known as CORGI - which still exists as a quality-based trade association.]

35. A Addicott Plumbing and Heating Services01392 21334607946 [email protected] all your plumbing and central heating needs including: drains; boilers; gas fires and cookers. Alan is proud of his reputation for a friendly polite service which is good value for money. No job too small, GASsafe and Trading Standards Buy with Confidence accredited.

36. Quality Plumbing and HeatingClyst St Mary0800 093347707727 277968Previously working on interiors for British Heritage, friendly and reliable Fraser Smith was recommended to us for ‘going the extra mile’ for his customers. He installs bathrooms, provides general plumbing and heating services, and 24 hour emergency plumbing call outs. 12 month guarantee on all work, City and Guilds qualified, 20 years experience, Happy to provide references.

Special Offer: Discounts for OAPs.

37. Aturi01392 43656007974 423363www.aturi.co.ukExperts in the installation, repair and servicing of heating and hot water systems including underfloor. Professional with the highest levels of customer service and workmanship. GASsafe and Oftec registered, members of Trading Standards Buy with Confidence scheme.

Special Offer: 5% discount to readers of Our Local Expert.

Businesses in Our Local Expert havebeen recommended, so you can be sure

of quality service.

Please tell businesses you contact that you saw them in Our Local Expert,

so they know it works for them as well as for you.

Page 6: Exeter Our Local Expert 2011

53. Emerald Decor15 Underwood Close, Dawlish, EX7 9RY01626 86620507845 699156www.emerald-decor.co.ukAll aspects of internal and external painting and decorating. Emerald use high quality products to ensure a high quality finish every time. With over 20 years experience they can offer advice on colour schemes and the right products to use for the job in hand. Emerald Decor were recommended to us because they ‘go the extra mile to help’.

54. Sid Valley Decorators01395 59729407962 12544420 years experience decorating and general maintenance inside and out. No job too large or too small. Very friendly. Loyal customer base and popular with the elderly. ‘So much more than just decorating’. ‘Very conscientious.’

55. P.A. Skinner01395 27331607703 [email protected] all aspects of interior and exterior decorating, general household and property maintenance, with no job too small. Tiling, coving, hanging doors, roof repairs, tiled and laminated floors, PVC fascias and guttering. ‘Thoroughly professional - we can rely on him completely for all maintenance jobs on our property.’

56. Smart Work01392 20233207740 582566Clive Orchard provides interior and exterior painting and decorating and minor repairs. Recommended to us for his ‘brilliant service and friendly nature’ and his ‘good workmanship’.

Digger HireSee Groundworks and Excavations.

Disc Jockeys

57. Your Perfect Night0800 0754082www.YourPerfectNight.co.ukHigh quality DJs and lights, catering for all ages.

Dog ServicesSee Pet Services.

Domestic Appliance Repairs

58. C&D Appliances123 Old Tiverton Road, Exeter, EX4 6LD01392 278500www.cdappliances.comC&D take pride in their customer service. They offer a call out service to repair washing machines, cookers and dryers, and carry a huge range of spare parts. Other small appliances can be bought into the shop for a prompt repair. Recommended for ‘first class service’.

DoorsSee also Windows and Doors, Carpenters.

59. A-Door Solutions Ltd.07767 44710601395 445949www.a-doorsolutions.co.ukSupply, installation and repair of all kinds of doors tailor-made to suit your requirements. Garage doors, front doors, folding doors, automated gates, security shutters and grilles. All work guaranteed.

Double Glazing and ConservatoriesSee also Windows and Doors.

60. Aspect Windows (Western) Ltd.8 Apple Lane, Trade City, Exeter, EX2 5GL01392 444233www.aspect-windows.comEstablished in 1981, Aspect are the leading manufacturer and supplier of energy saving products in PVCu, aluminium and timber windows, doors, bi-folding doors and conservatories. FENSA registered, TrustMark endorsed. Recommended for being ‘flexible and constructive’, for their ‘excellent craftsmen’ and the ‘absence of mess’. They are a ‘friendly family business’, ‘not pushy with their sales’, and offer ‘keen prices’.

61. A & P Elston01363 77314007720 [email protected] as ‘a real craftsman’, Andrew Elston fits all installations drawing on 40 years experience. PVCu windows, doors, porches, conservatories, fascia boards, soffits and guttering. A&B Energy rated windows. 10 year insurance backed guarantee. FENSA registered family business. No high pressure sales, free no obligation quotes.

More recommendedDouble Glazing and Conservatories overleaf...

Computers

46. Cartridge Line51 Cowick St, St Thomas, Exeter, EX4 1AP01392 684 684Friendly and knowledgeable PC and laptop support with excellent customer service. There is very little that Cartridge Line can’t achieve within the first hour. For the most cost effective support visit the friendly helpful shop with free parking nearby, open Mon - Sat.

Special Offer: 10% discount on PC support if you mention Our Local Expert on arrival.

47. Computer Solutions01392 34030307754 [email protected] and Microsoft trained engineer, ex-ICT teacher Ian Lockhart is the ideal choice for all computer and Apple problems. Pre-purchase advice; home network setup; repairs and upgrades; virus removal; slow running; non-booting; unstable PCs and internet problems. Work carried out at your home or business, or collection/delivery service available. Good value and quick to respond, Ian is also ideal for 1:1 or small group training in all aspects of ICT.

48. David Knightley Computer Services (Est.2004)01392 662336www.fixitexeter.co.ukFriendly advice and support with all aspects of computer and Mac needs including hardware repairs. For home users and small businesses. Visits to suit you or drop-off for repair in St Leonards workshop.

Conservatories See Double Glazing and Conservatories, Windows and Doors, Garden Buildings.

Curtains, Furnishings and InteriorsSee Interiors.

Damp Proofing and Woodworm

49. East Devon Damp Proofing,Timber Preservation and Property Maintenance Ltd.01392 34038007745 464357Offering up to 30 year guarantees on all types of damp proofing and timber treatments. Bat-friendly products available. Known for fair prices and being sensitive to your property. Expect honest appraisals that don’t over-prescribe unnecessary solutions. Karen Cooper’s team were recommended as ‘trustworthy, reliable and dependable’.

Decorators

Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All businesses in Our Local Expert have been recommended for quality, service and value for money.

50. Terry Smyth Painting Contractors01392 436907www.terrysmyth.co.uk A family business established since 1949, who pride themselves on being good value, efficient, professional and fully insured. Recommended because ‘the work was excellent’. Domestic and commercial, providing free quotations including advice on colour matching and finishes. Using only the best quality internal and external decorating materials to ensure a lasting finish.

51. Colourcraft01392 25182607855 35466207970 387060Specialists in period properties: all aspects of interior and exterior painting, decorating and restoration. Gilding, paperhanging, colour matching and faux finishes. Family business established for 25 years. Recommended as ‘efficient, good workers, competitive in price’. Free quotations, no VAT charged.

52. Creative Décor Custom Finishes01395 26517307977 520029www.cdcustomfinishes.co.ukTop quality decoration for your every need. Wall covering specialist; custom paint finishes including spray and special paint effects.

Find Our Local Expert online at:

You can trust businesses in Our Local Expert because they

have been recommended bylocal people like you.

Page 7: Exeter Our Local Expert 2011

70. J R Pratt Electrical Specialist01395 275962Office: 01395 26593907813 920330From an extra socket to a complete rewire, JR Pratt handle all your electrical needs at reasonable rates. Repairs; installations and maintenance; computer data cabling; fire alarms and emergency lighting; testing inspections; landlord checks and more. 24 hour emergency call out, all work guaranteed. Fully NICEIC and NAPIT (Part P) approved installers.

71. Westwood Electrical01626 86662507960 [email protected] Stead provides all your domestic electrical needs including rewires and installations, specialising in smoke alarms and fire safety for your home. Free estimates, NICEIC Part P certified, all work considered. Recommended for ‘quality workmanship and good customer service’.

Estate AgentsSee Solo Property Services (feature 110).

Farm ShopsSee Food Shops, Farm Shops and Farmers’ Markets.

Farmers’ MarketsSee Food Shops, Farm Shops and Farmers’ Markets(features 86-88).

FencingSee also Garden Services, Carpenters.

Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.

72. East Devon Fencing Services01392 83328107751 [email protected] domestic and equestrian fencing supplied and erected. Storm damage and repair work - no job too small. Gates, patios, trellis, hedge cutting, weed spraying. Fully insured and qualified, all work guaranteed for 12 months. Free no-obligation quotes, covering all of East Devon and Exeter. Recommended to us as ‘good quality, no fuss, no mess’.

Financial AdviceSee Independent Financial Advisers.

Fireplaces and Stoves

73. Brocks Fireplaces and Stoves (Est. 1981)100 Fore Street, Heavitree, Exeter, EX1 2RS01392 254304www.brocksfireplaces.co.ukSuppliers and installers of everything needed for your fire and fireplace: woodburning stoves; fireplaces; gas fires; real fires; mantels; chimneys; companion sets; screens; surveys. 27 years experience, HETAS and GASsafe registered installers.

Special Offer: 7.5% discount on presentation of Our Local Expert (not including installation, not valid with other offers).

FishmongersSee Gibson’s Plaice (feature 79).

FlooringSee also Tiles and Tiling, Interiors, Carpenters.

74. The Floor Doctor01392 661349www.thefloordoctorsw.co.ukRecommended to us as an ‘excellent craftsman - polite, considerate, and fairly priced’. The Floor Doctor offers the complete wooden floor service. A Master sander and renovator of all wooden floors, with unique gap-filling technique guaranteed to cut out drafts, using reclaimed wood fillets. Parquet floors a speciality.

The businesses in Our Local Expert have been recommended, so you can be sure

of the best service.

Call, write or email with comments on businesses featured, or recommend others

you think should be included.

Please tell us your experiences of featured businesses so that

we can maintain our high quality standards.

Double Glazing and Conservatories continued...

62. Sapphire Windows0800 0325263FENSA registered manufacturers and installers of windows, doors and conservatories. Happy to advise on the styles, openings and security that will best suit your home. All products come with their comprehensive 10 year guarantee. Recommended to us for their good value.

Drain Cleaning

63. Exeter Drainmaster01392 34033307813 [email protected] plumbing and drains: blocked drains, sinks and toilets. CCTV surveys of drains, drain repairs and renewals. High-pressure water jetting. Covering Exeter and East Devon, guaranteed maximum fixed price with work guaranteed for 90 days. 24 hours a day, 7 days a week. Recommended to us for ‘high standards and very obliging - at a good price’.

Special Offer: 5% discount to readers of Our Local Expert.

Driveways, Patios and Hard LandscapingFor more landscaping, see Garden Services. For more driveways, see also Groundworks, Builders.For driveway cleaning, see Pressure Washing.

64. Bovey Macadam01626 83335807990 [email protected] Experts at: tar macadam; chippings; concrete; tar and chipping; hardcore; block paving. From a small patch to a complete road with drainage. All types of edging, small walls and steps. Over 50 years of experience handed down through three generations.

65. Oakwood Driveways01647 432321www.oakwoodhome.co.ukSpecialising in driveways, patios, paths, walls and the cleaning and maintenance of drives and patios. 10 year insurance-backed guarantee, 15 year no-sink guarantee. Trained and approved by Marshalls (permeable block paving), Oakwood are on the Marshalls register of approved driveway installers and on the Brett Approved Installer Scheme. Also approved by Interlay and the Consumer Protection Association. Quality workmanship from a local friendly family business. TrustMark approved.

Driving Schools

66. Christine’s School of Motoring0800 3112060www.christines-som.co.ukQuality driving instruction throughout the Exeter area. Standard Lessons; Pass Plus; Off-Road; Refresher; Fast Track; Intensive Courses; Instructor Training and Taxi Driver Training. Male and female instructors. High pass rates!

Special Offer: Buy ten hours - GET ONE FREE. Quote CSM 11.

Electrical Appliance RepairsSee Domestic Appliance Repairs.

ElectriciansSee also Solar Energy.

Many changes to your electrical wiring installations require approval under Part P. This includes all work in kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work without the need for a Building Control application.

67. EPEC Electrical Services Ltd.01392 68114407967 [email protected] all domestic electrical needs, specialist in testing, inspections and domestic installations. Darren Ware is a TrustMark endorsed NICEIC domestic installer (PartP) with 23 years experience. Recommended for ‘excellent work.’

68. Hodge ElectricalBased in Woodbury Salterton01395 23226707957 [email protected] Hodge offers quality, integrity and a conscientious service. Rewires, installations, all work considered. Free estimates. NICEIC Part P certified. When quality matters.

69. J S Electrics Ltd.01392 247758www.jselectrics.co.ukJames Sommers and his team offer a fast, friendly and efficient service. For all electrical requirements including Solar PV, telephones, PAT, and emergency lighting. ECA, NICEIC (Part P), TrustMark. All work insurance-backed. ‘Brilliant work, friendly service’.

Page 8: Exeter Our Local Expert 2011

It tastes betterSupermarkets tend to buy varieties of fruit and vegetables that travel well, don’t bruise easily, last well and keep ‘looking good’ - irrespective of flavour. Obviously this can be further enhanced with preservatives, waxes and other treatments. Local food in Devon farm shops doesn’t need to get shipped to foreign countries to be washed, graded or packaged, so you can buy tastier varieties which don’t need to be able to ‘bounce’ or have a long shelf life.

You can learn from the expertsYou can benefit from the experience of your local farmer / butcher / fishmonger to learn how you should cook the food they sell. Use their experience to expand your boundaries - ‘I’ve never seen that vegetable - what is it and what would it go well with?’ ‘I know I like plaice, so what other fish do you think I might try? And how would I cook that?’ Even Hugh Fearnley Whittingstall turned to Exeter fishmonger Richard Beynon (Gibson’s Plaice - feature 79) for such advice.

Better for youAs local food hasn’t been travelling around the globe before arriving in the shop - the chances are it’s been picked more recently - so will have higher levels of nutrients and vitamins. Vitamin C is well known to reduce over time, and research has suggested the modified-atmosphere packaging used for pre-packed salad (to increases the shelf life of the leaves) might also destroy many of the vital nutrients in the salad.

It is healthy to eat the right food in the right seasonSupermarkets enable us to eat whatever we want, whenever we want, by shipping in every fruit and vegetable whatever the season. The foods that are most out-of-season at home will be the ones which have to travel the furthest - whose nutrient and vitamin content will decrease the most given the time required for transportation.

Our bodies thrive on eating this season’s food this season! Summer fruits have a high fluid content when we are likely to be hot, dehydrated and most need it. Winter vegetables don’t just provide warming comfort food - carrots and sweet potatoes are rich in Vitamin C; kale eases lung congestion and is healthy to the immune system.

Seasonal eating also ensures you eat a variety of food throughout the year. This widens the variety of nutrients introduced to your body - increasing your resistance to illness and lessening the risks of food allergies and intolerances. If winter root vegetables don’t inspire you, try adding celeriac into your mashed potato, or roasting swede with added parmesan.

Keep the Devon countryside gloriousIf Devon farmers make a fair return on their work, they will be able to afford to keep farming, so the glorious Devon countryside we all love so much (fields full of crops, hedgerows and roaming herds) will be preserved.

Support the local economy and fair tradeBuying food from local producers means that you know where your money is going - to local people who will then spend that money locally - preserving local jobs.

Imported foreign food that isn’t badged as ‘Fairtrade’ can mean child labour, it can mean workers being paid less than a fair wage, and being displaced from their homes and families to chase work.

Reduce your carbon footprintSupermarket food can be imported from literally the other side of the world (New Zealand lamb, New Zealand apples), and sometimes it then suffers a second trip to be processed (washed / waxed / ’dressed’ and packaged to make it look more appealing to the customer). Buying local means that your food may have travelled a shorter distance than you have, to buy it.

Remember to take your own bags and empty egg boxes to the farm shop when you visit, it will help them keep their prices competitive.

See our recommendations for Local Food Shops, Farm Shops And Farmers’ Markets (features 75-88).

Image: Handmade artisan bread from Bread of Devon available from all farmers’ markets in this guide. 01392 841222www.breadofdevon.co.uk

What’s So Good AboutLocal Food?There’s a lot of fuss about local food, local producers, and supermarkets being seen as evil. Here are some common sense reasons to buy local food.

Page 9: Exeter Our Local Expert 2011

83. The Real Food Store11 & 13 Paris Street, Exeter, EX1 2JB01392 681234www.realfoodexeter.co.ukA positive shopping alternative in central Exeter. Offering a wide selection of groceries, freshly baked bread, a cafe and a take-away counter serving simple and delicious food. The emphasis is most definitely LOCAL FOOD, seasonal, and good value.

84. Shillingford Organics01392 832729www.shillingfordorganics.co.ukWonderful, tasty, seasonally grown, fresh organic produce distributed through Box Scheme in the Exeter and Teign Valley area. Also available through retailers including: The Real Food Store; Seasons Healthfood Store (Exeter); Exeter Farmer’s Market each Thursday, and Ide Community Shop.

85. Smith’s - Fabulous Wines and Spirits19 Magdalen Road, Exeter, EX2 4TA01392 [email protected] a smile back in your glass! Let Iain Smith guide you around the familiar and less familiar wines he stocks, lovingly selected using experience gained through 8 years in the industry. Spirits and local beers also available. By the bottle, or perfect to supply party bookings, functions and weddings, with free delivery and free glass hire. ‘It’s as if I hadn’t drunk white wine for several years!’

Farmers’ Markets

86. Crediton Farmers’ MarketMarket Square01363 77592810am-1pm. 1st Saturday of the monthWinner of the ‘Best Farmers Market of the Year’ (Devon Life Food and Drink Awards 2008-9), and promising a ‘True Taste of Devon’. A wide range of organic and conventional produce with all stallholders living within 30 miles of the market.

87. Cullompton Farmers’ MarketForge Way Car Park off Station Road, EX15 1AG07548 9208619:30am-12:30pm. 2nd Sat of the monthVoted best Farmers Market in Devon 2009 and 2010. The first farmers market to have been started in the South West. Local food sold to local people, with all of the stallholders selling produce they grew, reared, or created themselves.

88. Exeter Farmers’ Market At the crossroads of South Street and Fore Street01392 6654809am-2pm. ThursdaysEstablished to give local producers of fruit, vegetables and foodstuffs a retail outlet direct to the public. Also a limited range of craft and products made locally with local materials.

See website for further details of other local farmers’ markets including:Budleigh Salterton (last Friday morning of the month)Dawlish (first Friday of the month)Exmouth (fortnightly on Wednesdays)Ottery St Mary (first Friday morning of the month)

Fridge and Freezer RepairsSee Domestic Appliance Repairs.

Furniture MakersSee Carpenters, Bedroom Fitting.

Furniture Restoration

89. Bayleys Furniture RestorationLittle Bridge Business Park, Clyst St Mary, EX5 1AU01392 876888www.WoodPerfection.co.ukA sensible alternative to costly replacement, which also conserves antiques for future generations. Offering the full array of professional restoration services on antique and modern furniture: repairs, restoration and polishing. Finishes include: French polish; wax; oil and numerous modern durable finishes. Insurance specialists, collection and delivery service. For a personal and knowledgeable service please telephone Martyn Bayley.

Garage DoorsSee A-Door Solutions (feature 59).

GaragesSee Car Servicing and Body Repairs, Tyres and Exhausts.

Our contact details are on the inside front cover. You can email, write or call, but please keep us informed of your experiences

with local businesses.

Food Shops, Farm Shops & Farmers’ MarketsFor more quality local food, see also Restaurants, and Caterers.

The South West produces some of the best food in the country. Enjoy it at source and reduce food miles!

75. Bon Goût Delicatessen (Est.1987)45 Magdalen Road, Exeter, EX2 4TA01392 435521www.bongoutdeli.co.ukThe foodies’ favourite, Bon Goût is full of the most delicious and exciting high quality food and speciality ingredients sourced locally and from around the world. Their incredible counter includes appetisers and nibbles, pates, meats, olives, antipasti, cheeses, freshly baked bread, cakes and desserts. Telephone and online orders welcomed. Quality gift and picnic hampers made to order. Bespoke catering service for corporate and private events. Featured in The Times ‘Top 100 Delicatessens in the Country.’

76. Clearly DevonDartmoor Bottled Water01364 [email protected], locally sourced, very affordable bottled drinking water delivered to your home or business by local Social Enterprise. Environmentally conscious business who re-use and recycle bottles.

77. Country Cheeses26 Fore St, Topsham, EX3 0HD01392 877746www.countrycheeses.co.ukAround 100 different varieties of real cheese, mainly from the South West. Recommended for ‘wonderful cheese and exemplary service’.

78. Darts Farm VillageTopsham, EX3 0QH01392 878200www.dartsfarm.co.uk“Like finding Selfridges food hall dumped in the middle of a field” - the Guardian. Farm shop; restaurant; cider works and ale house; butchers; fish shed; florist. Not to mention interiors, outdoors, home and garden gifts and their children’s section.

79. Gibson’s Plaice Fishmongers38 Magdalen Road, Exeter, EX2 4TD01392 495344 www.gibsonsplaice.comExeter’s award winning fishmonger. Proudly independent, they personally buy their seafish every morning from Brixham to ensure quality of produce, and reduce food miles. Free local home delivery, free local parking.

Special Offer: 10% discount on fresh fish on presentation of Our Local Expert.

80. Kenniford Farm ShopJust off the A3052, Clyst St Mary, EX5 1AQ01392 875938www.kennifordfarm.comRSPCA approved award winning pig farm selling a full range of pork products and other locally sourced meats. Also stocking eggs, veg, cider, wine, beer, ice cream, milk and honey - all local. The farm café is great for mums entertaining little ones, and serves great fresh coffee and treats!

Special Offer: Readers of Our Local Expert can ask for 3 packs of frozen sausages for £6, or a free tea, coffee, or milkshake with any meal.

81. Linscombe Farm Organic Vegetables01392 851403www.linscombe.co.ukAward-winning small, ecologically committed family-run farm producing genuine, superb value, healthy, local organic fruit and vegetables on farm just outside Exeter. Delivery in Exeter, Crediton, Tiverton and most places in between. Order in the quantities you need by phone or online, or meet the growers at Exeter and Crediton Farmers’ Markets.

82. Pipers Farm57 Magdalen Road, Exeter, EX2 4TA01392 274504www.pipersfarm.com Multi award winning Pipers Farm offer exceptional quality home produced meat. Slow grown traditional breeds, properly hung and immaculately butchered. Clever single portion packaging makes cooking simple without waste. Shop 8.30am - 8.30pm Mon-Sat, and excellent online shop with delivery.

Please keep your recommendations coming in!

You can trust businesses in Our Local Expert because they

have been recommended bylocal people like you.

Page 10: Exeter Our Local Expert 2011

Gas Maintenance and RepairsSee also Central Heating and Plumbing.

Check that gas installers are on the GASsafe register - a legal requirement. See www.gassaferegister.co.uk for details. [Prior to April 2009, this was known as CORGI - which still exists as a quality-based trade association.]

98. Gas Call1st Floor, 15 Rolle Street, Exmouth, EX8 1HA01395 [email protected] 14 years of personal and reliable service, Gas Call can serve all your gas requirements. Specialists in combination and condensing boilers; installation; maintenance and servicing of all gas appliances; Landlord Gas Safety Reports. With fully qualified GASsafe gas installers.

GatesSee A-Door Solutions (feature 59).

Glass and Glazing

99. Mackenzie Glass and Glazing Ltd. (Est 1954)Grace Road West, Marsh Barton, EX2 8PU01392 258538www.mackenzieglass.co.ukFor all your glass needs, from showroom and trade counter, through a come-to-you measure and quote service, and a 24 hour emergency call-out service. Friendly experienced staff rather than sales people offer free advice and guidance. Supply only or supply and install. All glaziers CRB checked. Recommended for their ‘excellent service’.

Special Offer: 10% discount if you show copy of Our Local Expert on arrival (does not apply to PVC products).

Groundworks and Excavation

100. Sam Marles Plant Hire01395 27623307970 549364www.sammarlesplanthire.co.ukExcavator hire for landscaping, groundworks and foundations for extensions, new builds and garages. All operators CITB trained, CPCS registered. A family business who take pride in their work and will always leave your site safe, tidy, clean and hazard free. Recommended to us as ‘polite, fair’, and for ‘impeccably turned-out machinery’.

Hairdressers

101. M Harvey Hair 44 The Quay, Exeter, EX2 4AP01392 410510www.mharveyhair.co.uk A beautiful boutique salon in a Grade 2 listed building overlooking the quayside in the heart of Exeter. Leading Paul Mitchell stockist with Wella professional colouring services. Renowned for quality cutting and colour services in a relaxing salon atmosphere.

Special Offer: 10% discount to readers of Our Local Expert quoting ref 5326 when booking.

Handyman / HandypersonSee also Home Maintenance, Mobility.

102. JT Handyman Services01392 20498507738 [email protected] Tarr can help you with those small jobs that you can’t get a specialist tradesman in to do. Fixing leaking taps, constructing flat-pack furniture, minor electrical tasks and more. Approved Buy With Confidence member, ‘always helpful and professional’, expect Jason to be prompt, good value, and clear about when you will need to refer to a specialist.

Home Delivery

Not everyone can shop online. The following local businesses provide telephone sales services for home visits and home deliveries.

Food:Bon Goût Delicatessen (feature 75).Gibson’s Plaice Fishmongers (feature 79).Linscombe Farm Organic Vegetables (feature 81).Pipers Farm Butchers (feature 82).

Pet Food Delivery:Happy Dogs (feature 119).

Homes, Interiors and Furnishings:Drapes2 (feature 106).Exeter Carpet Company Limited (feature 108).Mackenzie Glass and Glazing Ltd. (feature 99).

Wellbeing:The Pain Management Clinic includes physiotherapy (feature 114).

Garden BuildingsSee also Sean Sullivan (feature 30).

90. John Shields Woodwork Ltd.01837 82442www.johnshieldswoodwork.co.ukWooden garden buildings of the highest standard for your hobby, office, workshop, stable or prized car. Prepared off site to your exact requirements and erected throughout the Exeter area. Recommended as ‘very professional, very impressed with the choices they offered. Lovely men, all work completed in a day. Really efficient. Very pleased’.

Garden Machinery

91. Radmore and TuckerFrog Street, Western Way, EX1 1BR01392 254270www.radmoretucker.co.ukGarden machinery and forestry specialists with over 50 years experience supplying and servicing lawn mowers and handheld machinery for private and commercial customers. Quality brands stocked including Stihl, Husqvarna, Hayter, Honda and Countax. Recommended for ‘expert, personalised advice’. Customer parking available, free local delivery. Online sales through excellent website.

Garden Services, GardeningSee also Garden Buildings, Garden Machinery, Fencing, Tree Surgeons, Brickwork Specialists, Home Maintenance. For heavy landscaping, earth-moving and digger hire see Groundworks.

Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.

92. Chris Dawson’s Garden Maintenance01392 43207907950 552133www.gardenmaintenance-sw.co.ukFor all your gardening and landscaping needs, Chris Dawson brings his 25 years experience to perform a quality job at a fair price, whatever the size of your garden. From regular maintenance work, to tree surgery up to 18ft high and one-off landscaping projects. Free quotations.

93. The Garden Assistant45 Ridgeway, Exeter, EX4 5AR01392 43477107967 629339Brian Churchward, The Garden Assistant, is fully qualified and prides himself on his high quality work, fair price, sound advice, and thorough cleaning up. For grass cutting; hedging; pruning; feeding; clearance; fencing; mowing; planting. Contracts welcome, as is education and training.

94. John Mulberry Landscaping10 South View Terrace, St James, Exeter, EX4 6JF01392 251319www.johnmulberrylandscaping.comA Gold Award winner for landscape and design at the Devon County Show, John Mulberry is highly recommended for patios and water gardens; stonework; fencing and decking. Established in 1979.

95. Park Lane Garden Services01392 46728107975 805015www.parklanegardenservices.comGarden maintenance, clearance, hedge trimming, grass cutting, tree surgery, fencing, landscaping, patio cleaning and more from this reliable, professional business. All waste taken away. For one-off jobs and contracts. Trading Standards Buy With Confidence accredited, CRB checked. Free advice, all jobs considered.

96. Shamrock Gardening01392 42705507944 [email protected] cutting, pruning, garden restoration. Painting work also undertaken. Trading Standards Buy With Confidence approved. Public Liability insured.

97. Two Valleys Landscape Services01392 86033507980 624441www.twovalleys.co.ukStylish hard and soft landscaping solutions for your outdoor space - from small courtyards to country estates. Landcaping, patios, decking, paving, planting and turfing using the highest quality materials, paying attention to detail. Free consultations and quotes. Recommended for a ‘professional and reliable service’, ‘very friendly’.

Please tell us your experiences of featured businesses, so we can be sure to

maintain our high quality standards.

Find Our Local Expert online at:

Page 11: Exeter Our Local Expert 2011

Letting Agents

110. Solo Property Services01392 [email protected] letting and property management agency and property investment consultancy. Solo specialise in residential and student rental property in Exeter and the surrounding area. Also offering estate agency and property acquisition services for residential and investment property, providing an individual and personal service to clients. Offering a full range of other associated property related services. ‘Superb service - I’ve used them for years’.

Lights and LightingSee Interiors.

Locksmiths

111. Exeter Locksmiths01392 27272507711 133850www.exeterlocksmiths.co.ukFast response time and out of hours service (on mobile). Open and replace all types of lock. Specialising in UPVC door locks, also keys cut by serial number, upgrades to your security, supply and fit for master key locks.

Loft Conversions See also Builders, Carpenters.

112. Attic Designs01392 495311www.atticdesigns.co.ukOffering a complete loft conversion service from initial design through to construction - including obtaining planning permission and building regulations. Over 25 years experience in converting lofts has taught Attic Designs the typical problems found in all types of homes. Quality workmanship ensured as they employ all their own staff directly, and use quality materials, backed by a five year ‘no quibble’ guarantee. Fully insured FMB MasterBond member with all risks public liability cover insurance.

Special Offer: Free Velux blinds to readers of Our Local Expert who order a loft conversion.

Logs

For domestic use, seasoned hardwood reduces the risk of chimney fires.

113. Faircloth Forestry07817 651008Delivery of quality seasoned hardwood logs to Exeter and surrounding area.

Marquees

114. Devon Marquee Company01647 433530www.devonmarquee.co.uk For weddings, parties, celebrations and corporate events. Recommended for experience and efficiency. Advice on all aspects including lighting, furniture, heating, linings, dance floors and stages.

Special Offer: Mention Our Local Expert for a free site visit.

MobilitySee also SRT Plumbing (feature 10).

115. Gozna Services Ltd.01395 23393807803 267929www.goznaservices.co.ukGozna Services listen to your needs and adapt your home accordingly. A building company specialising in disabled bathroom conversions, wheelchair ramps, custom-built handrails, staircases, balconies and more. Recommended as ‘friendly, helpful and professional’.

Oil Heating EngineersSee Energy Systems (SW) Ltd. (feature 40),Andy Barriball Heating and Plumbing (feature 38).

OsteopathsSee Wellbeing.

Oven Cleaning, Oven RepairsSee also Domestic Appliance Repairs.

116. The Oven Valeting Co.01395 51221707969 296553Domestic and commercial eco-friendly and non-caustic cleaning. Leaves ovens, hobs, AGAs, extractors, microwaves and BBQs to showroom condition. Also oven repairs and replacement parts. Free quotations.

Home MaintenanceSee also P.A. Skinner (feature 55), JT Handyman Services (feature 102), Builders, Carpenters, Garden Maintenance. For disabled adaptations to houses, see Mobility.

103. Help’s at Hand DIY Services07815 467624St Thomas based Robert Horrill performs DIY, painting and decorating, general maintenance and other repairs to your property. Reliable and trustworthy with full public liability insurance. Working within 3 miles of Exeter.

104. Fraser SmithClyst St Mary0800 093347707727 277968For all your home maintenance needs, from repairs and small building works to large decorating projects, all jobs considered. Services include plumbing, bathroom installations, flooring, painting and much more. Expect quality – Fraser used to work on interiors for British Heritage. 12 month guarantee on all work, City and Guilds qualified. Recommended for ‘going the extra mile’ for his customers.

Special Offer: Discounts for OAPs.

Independent Financial Advisers

105. Heaton Financial IFA Ltd.6 Waring Bowen Court, Mill Rd, Exeter, EX2 6LY01392 258252www.heatonfinancial.co.ukFriendly, professional and holistic independent advice on pensions, investments, savings and protection plans. Over 40 years experience. Free initial meeting, with fee or commission options available. Authorised and regulated by the FSA. Recommended to us as ‘extremely good’, ‘most helpful’ and ‘very straightforward’.

InteriorsSee also Decorators, Flooring, Tiles and Tiling.

106. Drapes2Harlequin Centre, 2 Paul St, Exeter, EX4 3TT01392 215578www.drapes2.co.ukRecommended by one of our best interior designers, Drapes2 provide the complete interior service. A very wide range of curtains, blinds, carpets, rugs and other soft furnishings to suit all tastes and all budgets. From selection in their central Exeter showroom or visiting you with samples; to measuring; to installation. Expect a bespoke service for you and your home, delivered with enthusiasm.

107. The Exeter AntiqueLighting Company43 The Quay, Exeter, EX2 4AN01392 433604Highly recommended for ‘excellent personalised service - very knowledgeable’. Antique lights for sale, repaired and bought. Next to the ferry station on the quay, open 11am-5pm including Sundays.

108. Exeter Carpet Company Limited92a Old Tiverton Road, Exeter, EX4 6LQ01392 493084www.exetercarpet.co.ukFor all your domestic flooring needs, Exeter Carpet Company were recommended for being ‘incredibly helpful, knowledgeable, honest and understanding’. Products include natural flooring (sustainable wood, rubber), vinyl, Amtico, Karndean, laminates and more. Also a great selection of curtains and blinds. Excellent service and installation at competitive prices. Visit showroom or call to arrange a home visit.

Special Offer: 5% discount if Our Local Expert mentioned.

109. Touchwood Devon Ltd.01392 364269www.twdinteriors.co.ukDesigners and makers of the very highest quality interiors, Clyst St Mary-based Touchwood offer a truly bespoke service, where each commission is individually designed and manufactured to your specific requirements in terms of both aesthetics and functionality. From private libraries, studies, dressing rooms, kitchens and freestanding furniture in all its guises, Touchwood are happy to give a free appraisal of any project.

KennelsSee Pet Services.

KinesiologySee Wellbeing.

KitchensSee Carpenters, Builders.

LandscapingSee Garden Services, Groundworks (includes Digger Hire).

You can also findOur Local Expert online at

Page 12: Exeter Our Local Expert 2011

124. The Hourglass21 Melbourne St, Exeter, EX2 4AZ01392 258722Wonderful small pub with authentic atmosphere. Serves quality, interesting food from a manageable menu with regularly changing specials. Good local beers and wide selection of wines. Relaxed but often busy, so get there early or book a table in dining room in advance.

125. The Jack in the GreenRockbeare, Nr Exeter, EX5 2EE01404 822240www.jackinthegreen.uk.comVoted 52nd in the UK’s Top 100 Restaurants, the Jack is renowned for value for money and care. A delicious bar and dinner menu prepared from the best Devon produce, with daily specials and a great range of quality local brews. Families very welcome. Three courses from £25.

126. Oliva Restaurant6-7 Fore St, Topsham, EX3 0HF01392 877878www.olivarestaurant.co.ukFor the flavours of the Mediterranean with a Spanish feel, using the finest local produce. Multi-award winning. A relaxed ambience of style and comfort indoors, or dine or take a pre-dinner drink on the Mediterranean terrace.

127. La Petite Maison35 Fore St, Topsham, EX3 0HR01392 873660www.lapetitemaison.co.uk Bringing that Westcountry magic to their restaurant and using the finest local produce, Chef Douglas Pestell has created an award winning menu of mouth watering modern British cuisine. Friendly, efficient service and a warm Westcountry atmosphere. Fantastic fish and so much more, desserts to-die-for and a wonderful wine list. Open Tues-Sat from 7pm.

128. The Railway InnQueen Street, Honiton, EX14 1HE01404 47976www.therailwayhoniton.co.ukBusy, friendly neighbourhood gastropub with changing daily menu based on independent local suppliers and seasons. Proud to source ethically and responsibly, including quality local fish, meat and beers. Warm welcome in all seasons, recommended in the Sunday Times as “great food at excellent value”.

129. Rodean RestaurantThe Triangle, Kenton, EX6 8LS01626 890195www.rodeanrestaurant.co.uk‘Exeter’s best kept secret’. A family-run restaurant beside the village green in unspoilt Kenton, serving the finest West Country produce from a changing menu. All food lovingly prepared on site including homemade bread and ice cream. Renowned for beautiful presentation, consistent high quality and excellent service. Open Tues-Sat eves and Sunday lunches.

The Fat Pig and the Rusty Bike are recommended by readers and restauranteurs alike for quality food from a changing menu, in vibrant informal settings. Expect quality wines and good beers in each. You can also always count on Harrys Grill Bar - particularly for excellent Devon steaks. No.21 (Cathedral Yard) is wonderful for breakfasts, bistro lunch snacks, coffee and cakes throughout the day.

If you fancy a day out, The River Cottage Canteen (Axminster) and the Riverford Field Kitchen (Buckfastleigh) are both worthy of their legendary status.

Roofing See also Builders.

130. APB Roofing01395 27222607971 081298Covering Exeter and East Devon, Andy Barnard comes highly recommended for his quality of workmanship and materials. A fourth generation roofer, he may not be the cheapest but you will be assured of quality, whether you need slating, tiling, felt roofing, guttering, UPVC fascias and gutters, or storm damage repair.

131. Apex Roofing ContractorsEstablished 57 years01392 46629701392 [email protected] as a ‘good family business who always do a thorough job’. High performance polyester elastomeric roofing; single ply roofing; slating, tiling and general roof repairs. TrustMark accredited member of NFRC. All re-roofing guaranteed and insurance-backed guarantees available. Clyst St Mary based.

132. Premier Roofing Contractors Ltd.01392 274064 [email protected] Slack’s experienced team are the flat roofing specialists. High performance felt roofing, Sarnafil single-ply roofing (PVC), repairs, refurbishment and new work. All works with manufacturer’s guarantee. TrustMark approved members of the National Federation of Roofing Contractors. Free estimates.

Please keep your recommendations coming in!

Painters and DecoratorsSee Decorators.

PensionsSee Independent Financial Advisers.

Pet Services

117. Animal ParadiseHaldon Drive, Clapham, Exeter, EX6 7YG01392 [email protected] friendly, family-run boarding kennel and cattery. Collection and delivery service available, inspections welcome without appointments (11am - 3pm). Open 7 days a week from 8.30am - 5.30pm.

118. Barking Mad Home fromHome Pet Care01392 462628www.barkingmad.uk.comDogs stay in private homes with loving host families whilst you are on holiday. All existing routines maintained. ‘Our dog was cared for just as he is at home’.

119. Happy Dogs01395 225328www.happydogs.uk.comPet supplies and pet food delivery and a full range of Dog Services, including walking, training and agility from training centre in East Devon. Recommended for ‘wonderful handling of their charges’.

120. Posh Paws by Petra68 Fore Street, Heavitree, Exeter, EX1 2RR01392 491122For dog and cat grooming of the highest quality.

PhysiotherapistsSee Wellbeing.

Plant HireSee Groundworks.

PlasterersSee Brickwork and Plastering, POW Property Maintenance and Construction (feature 19).

PlumbingSee Central Heating and Plumbing, Gas Maintenance, Drain Cleaning.

Pressure Washing

121. Pressure Systems South West01395 26153507578 092074www.pressure-systems-southwest.co.ukSpecialising in the cleaning of: brick and block paving; tarmac; concrete; brickwork; timber decking; astro surfaces; profiled cladding; conservatories; roofs; swimming pools; PVC fascias and guttering; graffiti removal. Adrian uses a revolutionary flat surface cleaner - much more effective than the traditional ‘lance’ method which can leave streaks. ‘A friendly chap who made a lovely job’. CSCS card holder, public liability to £5m.

Property MaintenanceSee Home Maintenance, Builders.

Restaurants and Dining Pubs

There’s no place for chain brands in this guide. The following independent restaurants have an identity all of their own. Short-term promotions at these restaurants are sometimes listed on our website. Here you will also find recommendations of quality independent restaurants in East Devon.

122. @Angela’s Restaurant38 New Bridge Street, Exeter, EX4 3AH01392 499038www.angelasrestaurant.co.ukWith 20 places, you will find @Angela’s both welcoming and informal. The focus is very much on quality and freshness: fish sourced daily from Brixham; real Devon meat; home-baked bread; locally sourced cheese and ice-cream. A wine list to suit all budgets and delicious food sensibly priced. Recommended as a ‘fantastic small restaurant’. Given its size and popularity, we advise you book ahead! Lunchtimes available by prior arrangement.

123. The Holt178 High Street, Honiton, EX14 1LA01404 47707www.theholt-honiton.comOtter Brewery’s first pub has enjoyed an excellent write-up in the Telegraph and has been well recommended to us for being ‘consistently good with lovely staff’. The Holt has a contemporary yet homely feel. An extra buzz comes from the vibrant open kitchen, preparing the regularly updated menu. Pre-meal drinks and tapas can be enjoyed on comfy sofas in the pub, where real ales glide effortlessly down.

Page 13: Exeter Our Local Expert 2011

Tree SurgeonsSee also Garden Services.

139. Exe Tree Care01392 68193907980 681082www.exetreecare.co.ukHywel Davies and his team were recommended to us for ‘doing an excellent job, very professionally’, and for his ‘expert advice’. Felling and dismantling; reducing and reshaping; dangerous and diseased; hedge trimming; pruning; logs and mulch; emergency; insurance claims. Respectful of your trees, they promise to leave your garden immaculate. Fully insured.

140. Tree Wise Men01392 86136307966 261722www.treelover.co.ukFor professional tree and hedge care, Tree Wise Men were recommended for their ‘good knowledge’ and ‘excellent, thorough and polite service’. Services include: felling/dismantling; pruning; reductions; dead-wooding; crown lifting; thinning; stump grinding; hedge maintenance and planting. All waste removed and recycled in an environmentally conscious way. Fully insured and NPTC qualified. Free quotes and advice.

Tyres and ExhaustsSee also Car Servicing and Repairs.

141. Best Tyres Autocentre2 Verney Street, Exeter, EX1 2AW01392 411100Great customer service on all makes and models. Tyres, exhausts and more, BEST are proud to treat all customers as they would want to be treated themselves. Members of Trading Standards Buy with Confidence scheme.

Special Offer: 5% discount on most services on presentation of Our Local Expert.

Upholstery CleaningSee Carpet Cleaning.

Weddings, Parties and FunctionsSee Catering, Disc Jockeys and Marquees.

Welding

142. Gozna Services Ltd.01395 23393807803 267929www.goznaservices.co.ukWelding and steel fabrication of custom-made ramps, handrails, balconies, gates and more. ‘Friendly helpful and professional.’

Wellbeing

143. Paul L. Fillery, N.D., D.O.Heavitree Osteopathic Clinic01392 273243

144. Mary Jago Dip. AskKinesiologist01395 [email protected] to us as: ‘unbelievable! The most effective treatment I’ve ever had. Really boosted my immune system!’ A non-invasive, holistic therapy which helps achieve well-being through muscle-testing. Addressing problems like sports and repetitive strain injuries, aches and pains, digestive problems, as well as emotional problems like panic attacks, grief, trauma and poor self-esteem. Food intolerance and nutritional needs can also be tested.

145. The Pain Management Clinic01626 [email protected] you suffer from persistent aches and pains, or can no longer do the things you want, Pain Management may work where other treatments have failed. Sarah Peat (MCSP AACP) uses the latest techniques including Cognitive Behavioural Therapy, TENS, acupuncture and physiotherapy. A come-to-you service drawing on 15 years experience working in NHS pain clinics, to improve the quality of your life.

You can trust businesses in Our Local Expert because they

have been recommended bylocal people like you.

RooflineSee Windows and Doors, Double Glazing.

Scaffolding

133. Exeter Scaffolding LimitedUnit 3, West Wheatley Farm, Westwood Lane, Longdown, Exeter, EX6 7RX01392 [email protected] prompt reliable service including rapid response and emergency work. CITB registered, fully insured. Free quotations. Recommended to us as ‘efficient, good workers, competitive in price.’

SecuritySee also A-Door Solutions (feature 59).

134. Guardian Security (SW) Ltd.131 Sidwell Street, Exeter, EX4 6RYUnit 1 The Space Place, Marsh Barton, EX2 8RG01392 411887www.gsecuk.com With two branches in Exeter - one in Marsh Barton, the other in the City Centre - Guardian Security are ideally placed to cater for all your security needs. Specialists in UPVC locks, services from keys, padlocks, cash boxes and safes to CCTV and access control. Also incorporating a fire extinguisher and alarm division.

Special Offer: 5% discount to new customers mentioning Our Local Expert.

ShedsSee Garden Buildings.

Soft FurnishingsSee Interiors.

Solar Energy

135. J S Electrics Ltd.01392 247758www.jselectrics.co.ukJames Sommers and his team offer a fast, friendly and efficient service. For all electrical requirements specialising in Solar PV. Installations operate throughout the year to generate your own electricity, perfect for South-facing roofing. ECA, NICEIC (Part P) and TrustMark accredited. All work insurance-backed. ‘Brilliant work, friendly service’.

Solicitors

136. Ford Simey LLPThe Senate, Southernhay Gardens, EX1 1UG01392 274126www.fordsimey.co.ukFor all your legal needs including: family, divorce and children; conveyancing; wills; powers of attorney and tax planning; trusts and administration of estates; employment; professional negligence; accident compensation claims. Testimonials include: ‘very helpful’; ‘excellent service’ and ‘very professional’.

StaircasesSee Shaun Radford Joinery (feature 29).

Taxis

137. Den’s Private Hire07776 188499Recommended to us as ‘very reliable, very punctual’, Den’s private hire provide excellent service throughout the eastern side of Exeter. Patient and understanding for hospital visits. No VAT charged.

Tiles and TilingSee also Bathrooms.

138. SCP Tiling01392 27779707971 629272www.scptiling.co.ukHighly recommended to us for a marble kitchen floor installation. SCP is a specialist tiling and stone installation company (internal and external) who also provide a full supplier service for stone and tiles. Natural stone flooring and wall materials including: limestone; sandstone; travertine; slate; terracotta; mosaics; basalt; granite; marble and tumbled stone. References and photos available on request, or see excellent website.

The businesses in Our Local Expert have been recommended, so you can be sure

of the best service.

Call, write or email with comments on businesses featured, or recommend others

you think should be included.

Page 14: Exeter Our Local Expert 2011

Windows and DoorsSee also Double Glazing and Conservatories, Carpenters, Glass and Glazing.

146. E L Evans Carpentry and Joinery01395 27780407812 [email protected] aspects of hardwood and softwood windows. Double-glazed; casement; sliding-sash; storm-proof and more. Also upgrades to double-glazed sash windows. All custom made by friendly and reliable City and Guilds qualified joiner, conforming to latest building regulations.

147. Oakwood Home Improvements Ltd. 01647 432321www.oakwoodhome.co.ukFor the highest standard of UPVC windows and doors (external and internal), conservatories and roofline. FENSA accredited, the only regional installers of Kestrel roofline. Consumer Protection Association and TrustMark approved. Insurance-backed guarantees and deposit protection as standard. Finance available.

148. Sapphire Windows0800 0325263FENSA registered manufacturers and installers of windows, doors and conservatories. Happy to advise on the styles, openings and security that will best suit your home. All products come with their comprehensive 10-year guarantee. Recommended to us for their good value.

Wine ShopsSee Smith’s - Fabulous Wines and Spirits (feature 85).

Woodburning StovesSee Fireplaces and Stoves.

You can also findOur Local Expert online at

How to work well with Tradespeople

1. Before work begins - check legal requirements Building regulations approval is usually required for internal work like removing a wall or converting a garage. Note that Building Regulations and Planning Permission are totally separate - not requiring one does not mean you do not need the other!

If you decide to sell your house in the future, your buyer’s solicitor will ask for a copy of all Building Regulations and Planning consents. If you don’t have these, it could hold up or even stop the sale of your house.

Many changes to your electrical wiring installations require approval under Part P. This includes all work in kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work without the need for a Building Control application. Building regulations will apply if you want to install or move a gas boiler unless you use a GASsafe registered installer who can self-certify. Similarly, installing replacement windows and doors requires an application unless your installer is registered with FENSA.

Renovating a thermal element now requires approval and you will be required to upgrade the thermal efficiency of the part of the building you are working on. For example, replacing roof tiles will require additional roof insulation, and re-rendering an outside wall may require additional wall insulation.

For more information see www.planningportal.gov.uk, or use the following phone numbers:

City / District Council Building control hotline Planning

Exeter 01392 265167 01392 265223Mid Devon 01884 234345 01884 234260Teignbridge 01626 215793 01626 215734 (East) / 01626 215743 (West)East Devon 01395 517482 01395 516597 (East) / 01395 571596 (Central) 01395 571595 (West)

2. Use a recommended tradesperson Our Local Expert is based entirely on local recommendations. You can also ask neighbours and local friends for recommendations. Ask to see your chosen tradesperson’s Public Liability Insurance (and check the expiry date). This should be up to at least £500,000. Ask if they have done any work locally that you could visit.

3. Get a written quotation, on headed paper (as opposed to an ‘estimate’)Cheaper is not necessarily better, especially if it means you will need the work to be done again in a few years time. Check if VAT is included (on both work and materials), and if there is a call out charge. Check if any guarantees are insurance-backed (in case the business should fold).

4. Agree a written contractAgree a written scope of work, based on the quotation you choose. Ensure it details all the work required, including the removal of earth and waste materials if applicable. Ensure that the contract estimates the time taken.

5. Agree staged payments in advanceTry to agree your first payment to coincide with materials delivered on site, and agree your final stage payment at the point you are happy to sign off the completed work.

6. Budget 15% over the quoted priceThis will allow for unforeseen problems, or any extra work that you may require mid-way through the project.

7. Agree changes with project managerFor large projects, any changes made by you or the contractor should be detailed in writing. Agree these with the project manager, and not one of the staff.

8. Ask for a receipt when payingBe sure you can track all payments at all stages, and always ask for a receipt if paying cash. No paperwork means no guarantee.

9. Who to contact should a problem ariseIf your work fails to meet your expectations and you are not happy with the response from your chosen tradesperson, contact Devon CC Trading Standards department (Consumer Direct South West: 08454 040506), or take independent legal advice from a solicitor or your local Citizen’s Advice Bureau (Exeter tel: 08444 994101 web: www.exetercab.org.uk).

Our Local Expert is always keen to hear feedback on the businesses we feature, so that we can maintainour high quality standards. Contact us via www.OurLocalExpert.co.uk, or by calling 01392 340304.

Page 15: Exeter Our Local Expert 2011